Reviews of Arrowview Animal Hospital (Veterinarian)

766 E Highland Ave, San Bernardino, CA 92404, United States

Average Rating:

DESCRIPTION

Here we offer you the opinions of people who used the services of Arrowview Animal Hospital (Veterinarian) in the area close to California.

Currently this firm has a score of 3.9 stars over 5 and the score has been based on 173 reviews.

You may have noticed that it reaches an feddbacks average is very positive, and it is based on a large number of opinions, so we may think that the assessment is very accurate. If people have bothered to value when they've done well, it works.

You know that we do not usually bother to place reviews when these are good and we usually do it only if we have had a problem or issue...

This Veterinarian belongs to the category of Veterinarian.

Where is Arrowview Animal Hospital?

REVIEWS OF Arrowview Animal Hospital IN California

Valerie Wattier

We are from out of state and needed to euthanize our beloved Bam Bam. The staff was very busy on a Saturday afternoon; but yet they still gave us and Bam Bam the best of care. Not only that, but when we picked up his remains, we received him in the nicest cedar chest with his name engraved on it, a plaster of his paw print, the "Rainbow Bridge" poem and a certificate of death. I am in tears and awe, AMAZING. Plus it was at such an affordable price. Much better service than we get at home. Thank you so much Arrowview Animal Clinic. - The Wattiers

David Baros

Teresita Corona

Eileen Johnson

This place used to be the best. No one ever answers the phone. Can't make an appointment. I heard the great lady doctor left. Don't know what's up with this place anymore.

Walter Neeley

Had to have my dog of 13 1/2 years put to sleep. The whole staff was great. I highly recommend this hospital to everyone.

darthmingo lopez

I tried going there yesterday for the first time. I had made a 3pm appointment and was there on-time. When I got to the vet office it was packed and there was standing room only. The room was full of dog owners, half of which didn't even have their dogs on lashes, and the amount of barking in there was deafening. When I checked in prior to my 3 pm appointment time I was told to wait with the barking dogs. When I asked how long it would be the receptionist just shrugged her shoulders and said "it's going to be a while". I asked her of it was going to take over an hour and she said "probably". I told her that I can't wait that long and that's why I made the appointment and she acted like it was no big deal and carried on doing what she what ever does at work. I have a sick 7 month old kitten and I can't wait with her in that room with all those barking dogs.And I had prior arrangement that had to attend at 5. I had even left work early and used up three hours of my vacation time to make the appointment. Judging by the attitude of the receptionist, appointment timing is not very high on the list of properties at Arrowview animal clinic. I wasted my personnel time, my vacation time (which literally cost me money) and my kitten has to go one more day without treatment. I would not recommend this vet.

Sherise Grant

Scott at the front desk has very poor Customer service. we have been coming here for years. Well good customer service must not be a requirement for this job very sad!!! We drive over a hour to to this .Vet we are going to re think ever coming here again .way more vets then this that has way better customer service. Hopefully the owner will address this problem.

Top-Notch Melgoza

Have taken every dog that i have ever had there. Wonderful vets and it a bit of a wait on thursdays for shots b cuz its cheaper those days but if you go on a different day you should be fine.... Everyone is extremely nice and the dogs that arnt on leashes are in the arms of the owner and barking isnt bad its real minimal if the receptionists seems a bit rude its probably b cuz you were rude. . everytime i have gone its been a good experience..

Teresa Larrison

Stella NF

juan lopez

They gave my dog a shot he didn't need, charged me twice for one exam!!and only want to steal money! STAY AWAY!!

Marisela Montion

"No restroom available for customers" This is the most horrible place to bring your pets...

Hayley Stoltz

They’re always super nice to me and my pets. If you try and walk-in you’ll have to wait (duh) but they’re easy to make super-soon appointments with. Love this place, been coming here with my family since I was a kid and I’m now taking my pet babies here ❣️

Peanut Cantrell

Yes yes this is the place. Employees are terrific !!! People in line are very impatient and rude for no reason.

Brenda Velazquez

Really good service and affordable!!!!!!!!!!!!!! even tho I don't live by I'll still go to this vet clinic

Mounique Banks

Great for grooming, boarding, vaccinations, & super affordable on vaccination days. Caring staff... Be advised just like a human clinic.... Busy & there is a wait time... First come, First serve

katherine rodriguez rodriguez

Very caring staff. I brought all my dogs for their rabies shot. I am very pleased and its worth driving from Big Bear to this animal hosp .

Daniela De León

Dee Ann Chandler

While Dr. Morehouse and most of the staff are nice, be advised that the clinic's facility is COMPLETELY INADEQUATE for dealing with both animals and their owners. Waiting room is tiny and crowded, there is almost no parking, and the flow of patients is not well managed. I had to wait an hour and a half for my first appointment, and then had to leave my pet overnight as I only got in to see the doctor as the clinic was closing The next day, I waited another hour and a half to talk to the doctor when I came to pick up my pet, and had to go over the diagnosis in the middle of the crowded, noisy waiting room. This is definitely the WalMart of vets - great if your pet needs shots or grooming or a routine check at a very reasonable price, but the downside is an almost complete lack of service and professionalism. Would no doubt improve if they found a larger facility.

Moises Cabada

Bonz Jef

We we have brought our pets here for 10 years. The staff very knowledgeable and the prices are very reasonable. They deserve every Star I give them!!!

Jose Olivares

To the people complaining about this place, yes, it can get overcrowded and sometimes the customer service may suffer because of it, but this place is incredibly cheap. I don't come here looking for the best customer service, I come here for the cheap prices. My dog was having an issue with her nose once and had green liquid coming out. We took her here and they decided to keep her there so they could insert a tube down her nose to see if there was something stuck, my final bill? $240. That bill however, was even lower once the vet told me that they found nothing. My actual final bill was $50. They refunded me the money for the procedure and I was only charged for the comsultation and antibiotics.

manny Lopez

I took my puppy here and it was a big mistake on my part, I waited outside to be called on for over an hour, when I went inside to check how much longer it was going to be they said I had to wait because they had called me from the inside of the clinic the lady never went outside to call out my dogs name. But anyways the thing that got to me was when the lady was trimming his claws I asked her "you have to be really careful when you clip the claws" and she said yes, then she said do you want to see him bleed? I looked at her like Really who would want their puppy to get a claw cut too much and bleed. Then she said a lot of people like to see it bleed. I told her No, and she ended up clipping one claw too much which the dog cried and started bleeding. According to her it was a accident she fixed the puppies claw. Then some guy was complaining that they had giving his dog the wrong shots....smh. Anyways very unprofessional and some of the workers seem like someone pissed on their cheerios. The only good thing about this place is they charge not too much, but I rather pay more and make sure my dog gets treated well stay away from here.

Desirae Ceja

It doesn't smell fantastic but what do you really expect. My dog was attacked by another dog and had a puncture in his throat. They were the only ones able to work on him and I can't express the gratitude I have for them. My baby seemed to enjoy his stay.

Marylu Coria

These people are life savers!!!! Seriously guys!! My little shitzue was in major problems from one day to another I was in desperate need for help I took her to two different vets and all they did was take it vantage of me and the little money that I have I finally came across this hospital my little Shih Tzu is alive today thanks to the doctor here!!!!!! I’m so glad I came across her this will be her doctor from now and on!!!! Oh and by the way staff is great and very affordable!!!!

Ernesto Madero

Juan Diaz

Lynn Brassea

CurlyJanet

There care about money, there don't care about customer. I was waiting from 8 am to 2 pm, then left, no service. Looks like refused the srevice. I'm not recommend to my friends. I'm not going that clinic any more.

Omega Omega

Small building, but the workers are friendly and fast

Cindy Hackman

Ivette Gonzalez

If you love your pet DO NOT bring them here if they are really sick. I brought my beloved dog here because of two days of vomiting and was told he had a large mass in his belly and severe pancreatitis after just one test done. Was basically told to pay almost $1,000 up front to do other tests and hospitalize him or it's better to just euthanize him. They don't have any way to help you pay the cost in payments and just tell you to give up if you don't pay upfront. I ended up taking him to my cousins specialty animal hospital for a second opinion. Blood work was done along with a ultrasound. Long behold there was no mass felt or seen whatsoever and his pancreas was mildly irritated that medicine and a bland diet could treat. Arrowview animal hospital had me crying thinking I might lose my baby. I was so relieved that he would be just fine and I could pay anything I didn't have at the moment, in payments. I was so pissed at the same time that how many beloved pets are put down because of this places misdiagnosis and just telling people to give up if they can't pay. Please go somewhere else for your pets sake.

Kimberly Chamberlain

I have taken my pets here for different things there prices are pretty good and they were fast with there work

Robert Leon

These people are TERRIBLE at Thier job. They misdiagnosed pets to profit. All they see are dollar signs and if you don't have the money your pet WILL DIE. Avoid them at all costs if you love your animal. They had misdiagnosed my dog. Their lazy and don't finish the job throughly. PLEASE TAKE YOUR PET TO ANOTHER HOPITAL THEY ARE CARELESS AND MANAGER IS FULL OF ASS!!!!!!!!!!!!!!!

lisa licuanan

Great service and little wait time !

Kathleen Cox

Jonny Monroe

H D

Very friendly. I went for medication for my do during 4th of july. They knew what they were talking about with the meds. Only thing that could use help is the parking lot. It's very uneven and bad for a low car

Carmen T. Reyes Gonzalez

I have come here a couple of times, like three and my experiences have not been bad or good. They are kind of mediocre. The only reason I keep going back is because of the low cost. The low cost are pretty good, but it is all a wait. I have also noticed that there are always people that work there with attitudes...I am unable to say why...but they do need to lighten up. I have a cat that I neutered here and took to get shoots, he turned out fine, but in the spot where he got a shoot- there was a scab...i do not know if that is normal. My cat did not want me touching him there until it healed... which is strange because he is usually real good about it. when he got neutered he was also kept over night without my consent or notification...this really pissed me off.

Melody Robinson

Such a wonderful experience! Very friendly staff that were more than helpful when I had to pay with multiple cards. Very quick service. People need to grow thick skin if they think the staff is rude. They're quick, efficient, and do what they need to do to keep things running. Will be back!

Timothy Griego

They are very disorganized and completely unprofessional.

Viola Gomez

After picking up my Pup from major surgery the hair on her tail was literally chopped off, because my dog laid in her own feces long enough so to become to hard to wash off. She had dried feces on her incisions!!!! Maybe I'm being too critical, this is my first experience having an emergency with my pet, and may be this is to be expected after major surgery on an animal!? I give 5☆ Veterinarian for saving Lilly's life!

Brianna Aguayo

First I would like to thank the doctors and the nurse Kim. Very affordable prices and they took care of my dog Hazel so well. Thank you for saving my puppy!

Nayeli Guerrero

Good care and reasonable prices. I brought my Yorkie to get his teeth cleaned. You could tell the vets care about the animals.

Darryl Lair

I have a senior cat 17 years old. One morning his abdomen was extremely enlarged. I took him to Arrowview without an appointment and waited. The doctor explained to me they could run hundreds and hundreds of dollars for the tests and they probably wouldn't be able to solve whatever is wrong. This made me very sad but I appreciated the honesty and Truth, even though deep down I knew it was time. Very professional and nice and a fraction of the cost everybody else charges

Shala Mala 909

By far the worst vet in san Bernardino. HORRIBLE

Ramona Hernandez

We just put are beloved dog down, making an appointment was simple and when we arrived we were seen right away. Staff was polite and compassionate to me and our family. And today we received a sympathy card in mail. Wow!, we were impressed.

the marvelous cat

This is a GREAT vet.. she is VERY honest. i have been there MANY MANY times.

Julie Hernandez

Amazing staff!!

grape Soda

Malinda Sharpe

It says open until 4pm today on their website, but no one answers the phone. Then when the answering service picks up, it tells you if you know your party's extension to push it, if not push 00. I pushed 00, 3 times and finally the phone just hung up. Really don't know if this place is even open or legit.

En Beh

heartless people works here!!!

Thomas Stevens

The staff is so nice and caring here. I love all the photos or pets on the wall!

Karina Rocha

Quick and easy. $5 shots on Sunday's!

Angelina Young

They are so rude and they really dont care about the pets... If you work with animals you are suppose to love animals not mistreat them and have a rude attitude doing it... I spent over 3 hours just to get my dogs nails clipped... I will never go here again.

La Verne Smith Clayton

Reasonably priced dog sitting location. My dog stayed for 5 days a year ago he seemed to enjoyed himself. This location has long waits for service due to the discounted dog and cat shots given here.

Ladye Ramirez

I really like this vet.The doctor and the vet tech name Nicole made me feel happy and all the staff's were very nice to me.They made my little doggie Jorge all better.And the price was affordable.Thank you guys so much.

John M Saffold

They are always polite and considerate even when your pet may not be... ..very caring staff

Beatris Vazquez

I should of just took my baby to the emergency room where they would of saved his life... how are u going to tell me that u can help him just diagnosed him by looking at him w no X-ray to see how bad his internal bleeding really was it's a huge loss for me ...n not to mention the people that work in the front desk rude ass ladys if your animals are severe do not take them here go straight to the emergency room where they will get the proper care....I'm Sorry Scrappy... mommy loves u

lovely Rose

Great prices

Kristie free weight workouts

Love this place. Doesn't just due test to take your money. They are very busy but worth the wait.

Alejandra Mungarro Robles

Brittant Bolter

I take my older dog here. And they do an awesome job with her. Will be taking my dogs here for now on. They do get really busy. So I would say make an appointment if possible.

Victor Manriquez

Very affordable very friendly staff they will take care of your pet like their own

La5T Ninja

DAVID BADER

TRASHY VET. HOTTER THAN HELL INSIDE. DONT TAKE YOUR ANIMALS HERE

Debra Ciotti

Love this place. Very sweet staff and doctors. The doctors do what's best for the animal not there pocket book.

Marone Shawna

Clean , efficient and best prices in town

lulu 96

Never coming here again and I don’t recommend you bring your pet here. They had me wait for two hours just to tell me that I owe them money from 9 months ago? Yet I came 6 months ago and then again 3 months ago and they didn’t say anything then? How do I owe money for shots if you have to pay first before they give your dog the shots? why should I pay again because someone didn’t do their job right and forgot to put into the computer that I paid. I always pay cash, money isn’t the issue. the issue is they are lying, trying to scam me, and are providing POOR customer service. Save your receipts people, they might try to pull this on you and ask to see the receipts because of a mistake they’ve made. If you like too wait two hours outside in the hot (because they have a small waiting room with 7 seats), poor customer service, and rude staff then come here but I suggest you take your pet else where.

Oriana Rodriguez

I have been here roughly half a dozen times. I can never get an appointment, so must wait for several hours. Two of those times, I had been sitting for an hour and a half before I went to check our status, only to find the office staff had crossed off my name and not even checked me in! The last time I went in with a cat who needed eye drops for an irritated eye, and he ended up with a cold that he then shared with my much older cat at home. While this facility is okay, I suggest ONLY going if another facility is not opened....like on a holiday. Their rates are cheap, but sometimes saving a few pennies is not worth the risk.

Britney Cheevers

Saved my baby. She was well taken care of and staff is nice. Prices are super affordable. Shes ALIVE because of these people.

Nisel McDonald

They have caring doctors, inexpensive vaccines on certain days and reasonable overall prices compared to the Humane Society where I use to take my dogs. I would have given this review 5 stars except that the main office is very small for the amount of people that come in with their animals and they do not have bathrooms for customers which makes it very physically uncomfortable if you are waiting a long time.

Smiley Ray

Great place , Customers and workers Great line might last a lot but worth the wait.

Danielle A

The staff is amazing!!! They ALL care so much it is incredible I can't say enough good things about them!! I have never been disappointed they take such good care of my animals even though they are Soo busy!!

Morgann Williams

So very caring, patient, and the best people and place to go to. They have very low prices and any wait is worth it, no matter what. We've gone here for years. They diagnosed my friend's cat correctly and he got better after another vet misdiagnosed him and charged crazy for meds and visits.

Killer Kantrell

♡♡♡♡♡ this place

Jennie Morales

I made my appointment at 4:45pm however I was really early. My puppy had diarrhea on and off for a few days. I gave them a fecal sample to send to a lab. Since I was so early the office was not full only 2 others were there. They put us in a room and a really nice assistant took our information. The doctor came in examined my puppy. He seems healthy she said, we just needed to get to the root of the diarrhea. He was put in a probiotic and an antibiotic. The staff was really busy as the whole office was packed with patients. However the receptionist was never rude or so busy that she couldn't answer my questions. I would recommend that if you make an appointment there and you can arrive early do so if there is time between patients they'll try and squeeze you in. Awesome staff for such a busy place.

Michael Maldonado

michelle Ivani

It's the top best animal clinic they saved my dogs life

Debi Lichti

I took my dog for her first appointment. The cost and treatment are incredibly low compared to what we normally pay for a visit, exam and blood work. The service is just wonderful and their care and concern for my pet will bring me back again. Some places act like it's just a dog.... Here they understand your dog is your family.

ALEXISTOICY

They skiped us so we waited 2 hours more

Angel

Always a Long Wait!! Specially if you go on vaccine days you can be there for hours (1st come 1st serve) even if you are there for Medical reasons to see the Vet & you have an appointment, it's still 1st come 1st serve, so I'm not sure why they even give me an appointment if it doesn't matter. It's also so hot & stuffy the dogs are panting & the people sweating. I have to bring my dogs water & wet them down so they don't overheat. Specially on hot days bring your own water, it can get way way too hot in there & be prepared for a long wait especially if you go on a Thursday or Sunday! Sometimes their so packed you have to wait outside.

Jarrod Smith

Great prices but never go here when you're in a hurry. Waited for over an hour just to pick up my dog. The new vet is a complete *$$ and I wish the lady vet that used to work here would come back.

Hermie Penalber

I have been taking our dog here since he was 8 weeks old and now he is 4. I am grateful for the Vetrenarians and staff who have always given 100% to the care of our baby (dog). Even took great care of him for the weekend in there kennel. I highly recommend them, affordable cost with warm and compassion care. All pets are treated like family. Thank you Arrowhead from Vallero and the Mendoza family.

lupe baltazar

Thank you so much for helping our puppy Brick. You all gave my kids and me hope and I’m truly blessed. Although he passed away this morning I know he left fighting. You guys are the BEST!

Maria Baeza

Very friendly staff.

Evelyn Aguayo

They rude on the phone. Don't know how to talk in a manner way ...

Gabriel Vara

Well my dog got parvo took him for treatments and treated at home staff informed me on hydration and the in and outs of the virus so I could continue care at home. Good news its about 15 days and he is about 95% now thank you arrowhead you gave me my pup back! Vaccinate your dogs!!!

Shawna Marone

☆▪︎☆▪︎☆▪︎☆▪︎☆My go to place.. baths , nails & shots . Totally reasonable prices about a 1/3 of pet smart prices plus more one on one with vet technicians. ▪︎☆▪︎☆▪︎☆▪︎☆▪︎☆

Irene Stayer, Sullivan

Scott is very nice my gusgus was passing away in our arms got room quickly so my dog didn't suffer anymore the staff was very sorrowful thank you so much

Amanda .

This place is horrible! I dropped my puppy off at 9am to get his surgery. I get a call at 8:00pm saying to pick him up. That they couldn't do the surgery. The vet told me to wait at 4 months to take him so I did. Now they say to wait till 6 months. That is ridiculous! The whole day with no eating stuck in a cage!

Angee Duran

This place is awesome, it allows people on a limited income to provide there animals with the best veterinary care. I have two cats and they are always my go to place whenever I have any pet concerns. Very very affordable. Thank you Arrowview!

joshua mullaney

my dog was spayed here a few years ago, now she is "bleeding again". need to talk to someone but they wont pick up the phone ...

Shi Kky

Nice staff. Quick once it was your turn

Mr.Watermelon Seed

I bring my animals there all the time. Great staff always

Julie Castaneda

It's worth the wait. They are always friendly and reasonable priced!

Dennis Walker

We have taken our cats their several times and the end result is always uthinasia .not the last time but the time before we had a cat that was ran over by what we assume was a car and they had us waiting three days for an appointment to see the doctor for what should have been an emergency visit .my cat had to suffer for three days. I feel that was a horrible experience for everybody involved . This last time they wanted an outrageous amount of money for testing and no probable outcome on our cats recovery . Wen we talked to another vet they said they new exactly what was wrong whith our cat they would've have given medication and in a few days put our momma kitty back whith her kittens instead of making them orphan's I will never go to this vet for anything ever again

remijia plascencia

my pet had something and they took care of it and its cheap small but cheap it like 5 dollars

Pea Nut

Got my shots , got my nails trimmed.

Adrian Ledezma

margarita mayorquin

they're really friendly & fast ! thursday's & saturday's they have $5 shots. can't beat that price

Tami Caldwell

THE BEST I'VE EVER FOUND!!

rob amsbry

I want to thank Bridgett and Jessica for being very kind and professional when I had to put my Australian Shepard to rest. Ben was a loyal and great friend for over twelve years and it was very difficult time for me. They both did a great job making it as easy and comfortable as it possibly could have been. Thank you so much

ralph vargas

Coo experience first time with my pug.

Penny Mooney

I have 4 dogs every time I have brought them in I got personalized care each in there own way. Thank you for caring.

Clayton Service

Always a good experience. I take my pug and both my pit bulls in there in and out in less then an hour. No appointment needed some days if they are not busy.

Evelyn Lewis

Most of the time it's busy sometimes I can go being 20 minutes 30 minutes sometimes a couple hours

Fernanda Garcia

I always take my puppies for grooming and they always do an amazing job.

Lex Lewicki

I was grateful that they were open on New Year's Eve when we had to put our oldest cat to sleep. It was the first time I had been there. The staff was kind and helpful and understanding. I don't have a regular vet as my indoor cats had never had serious health problems and I had called the emergency vet and the minimum cost would have been outrageous. I called this clinic and they had a reasonable fee. We were able to stay in the room and say our goodbyes.

Candice M

I'm very disappointed . they have this person that does shots for the dogs named Doris, she is so rude. She didn't give my dogs the correct shots I paid for, also said she checked my dogs stool when she didn't, and didn't sign the rabies shot form. I seen her slam the door in another lady's face because she told her she was here before someone else, that was after snatching her dog out of her arms. Called to file a complaint and was on hold for over 2 hrs. Not to mention that when I went to check where I was on the list (because I seen people being called before me that got there after me) they said they lost my folders and all the paperwork that was inside them. If I could give this place negative stars I would.

Dora Serrano

Great service and friendly staff. They have affordable prices for the shots and treatments.It is always very busy because people with bring their pets from everywhere due to their prices. I'm a happy pet mom.

Desiree Mendoza

By far the best veterinarian experience. The whole staff is amazing. Jessica (the vet tech) really helped us and made sure we had all we needed before we left. So grateful to her for all her help. I am notorious for taking in helpless animals and finding them good homes. When they need medical attention I take them in. This place was recommended to me when I found a very hurt and ill Pit-bull. So I made a appointment and took him in. Out of all the vets I have went to, this is by far the best and I will no longer be going anywhere else. You truly can see how they care about their furry clients. The staff was so amazing from the front desk to the doctor were just so helpful and amazing. I can't thank Jessica enough for her amazing service and took her time to explain everything I need to do at home for care, the medications, and different options for care. Jessica really went over and beyond to make sure we left that place with all we need and made sure we understood everything. I really can't thank her for her help enough. I recommend this place to all fur parents. I am truly impressed.

Crystal Armijo

Waited over 4 hours to see a vet.

Gypsy Joe RV King

Great affordable services for your loving pets.

Irma Navarro

I hate this vet this vet is not helpful. A lady at the cashier was so rude and not helpful at all. I ask her if my dog nail trim is next and she kept on said and the paper work wasn't even printed out and I ask her for my money back then all of a sudden she prints out the paper work I waited for 2 or 3 hours and it wad hot there.

Roxette Ramirez

The price is very affordable. From now on I will bring my furbabies here

Armando Gonzalez

Don’t believe them when they say your dog has parvo they said my dog had parvo and they were trying to give me a thousand dollar treatment I called a Mexican veterinarian and gave my dog two shots and my dog was fine.

Jessica Fajardo

Best clinic

Jasmine Cordero

They have a friendly staff that genuinely cares for our babies ♥️

Hector Bernal

Staff was helpful joyful and all around great people the doctor was very helpful. Great place take your animals. Even with a pack office they were happy to see you.

Stephanie Sanchez

Hien C

I love this place. My dog had problems with his tooth and the vet in riverside was afraid to operate on him because of his age and gave us meds instead. Took him here and they removed the tooth within a day. He's is happy now and in good shape.

Zulma Jimenez

levi wadleigh

I come to this place because I was led by the Holy Spirit my finances are not the strongest so I was blessed to be able to come across this place with vouchers. I have a Bengal cat I inherited from my father it finally came to the point I had to decide if I was going to get her fixed or not I can tell you things don't always happen the way you expect but God works in great ways thank you Father thank you Jesus for putting this place in my life and because of this I have more days of happiness with my cat

Laura Sharpe

They won't refund me $400 for a procedure I didn't ask for. I didn't have $400 I had to borrow it. They said she had a bad tooth so I said remove it instead they cleaned her teeth and turned out the tooth was fine.

Georgina Torres

I love going to this place! My pug got his vaccinations here! The Vets here are also very nice and polite. They healed my pug when he got a really bad ear infection, and now is currently healing him again beacuse he got hives. Point is, this is a very good place to take your pets to.

Fernando Mondragon

July Mays

Brought my rat here to euthanize. She's a sweet girl and it was time. My husband called in advance asking if they would take me in. I don't drive and had to call Taxi. My husband talked to the receptionist, explain the situation, ask if I can be present and take her after words. I don't believe in Cremation of humans nor animals. My Louise girl deserves to be in the land she lived in. I make my way there, receptionist tells me I can drop her off and I won't be allowed inside because it's invasive. Are you kidding me? Invasive? You're literally killing an animal. These politically correct words piss me off. All people care about these days is to be polite. It's never about the situation. This hospital is small understaffed and I would say it is wrong to take your pet to. I don't know if there's any other place that will take my baby girl in but I would rather have her die at home rather than take this place and drop her off like a some sort of baggage. My first and the last visit with them

James

Two weeks ago my dog had fallen ill. After taking her to the vet ER it turned out she had a hernia and infection in her uterus requiring surgery. One of the places we took her was Arrowview Animal Clinic, where the receptionist was a bit rude, but I brushed it off as my pet's health was more important. Once the doctor charged us 25 dollars just to look at our dog and tell us what we already knew, she told us she'd do the surgery but that our dog "probably wouldn't make it," giving us a thin percentage of her survival, as if she'd already given up on saving our dog. Needless to say after being up since 1am and already having spent 500 dollars on the vet ER and consultations this was extremely disappointing. Once we decided we were going to spend the 1200+ dollars to save our dog it was clear to me I wasn't about to take it back into this clinic and give them my money where the vet had already sentenced this little dog in great pain to death. We took it to Loma Linda Animal Hospital Inc where the difference was night and day. They were friendly, caring and reassuring, unlike the people at Arrowview Animal Clinic, who legitimately don't seem to care all that much about animals. The veterinarian at Loma Linda Animal Hospital looked at our dog, told us with great confidence what needed to be done and worked with us when it came time for the bill. I'm happy to say our stray-turned-family member made it through her surgery and is doing much better now. I'm glad we didn't have our dog's surgery here and I implore any of you who care about your pet's life to seriously consider going elsewhere. It seems like all the positive reviews on this place are re: grooming and that's probably the best they can hope for. I'd give it a zero star if I could.

Josh Ramirez

My dog was bleeding to death and they prefer to treat first those with appointments and one of those appointments was " a dog ate cat food and had diarrhea." Waited for hours and No one came to help. Never coming here again

Laurie Swoboda

This place is absolutely amazing amazing amazing!! Today I found a kitten barely breathing and poor thing probably have neurological problems come to find out she had ulcers in her mouth which is a lifelong disease in most cases with cats her quality of life would have been horrible and little Grace stole my heart for the past hour and a half of knowing her I make about $100 a week not guaranteed every week and the emergency would have then half of that but by the grace of God one of the staff members came up to me and said they would help me out help Grace out the humane way in which I chose for her!! I went there because I bring my dogs there and have been for over 8 years now I highly recommend this place it can get busy but that's just because they are so awesome the staff there are so nice and understanding and really do care it's not a mediocre place it's real!! They have feelings and are animal lovers for sure!! May God bless arrowview Animal Hospital, the animals that come through and their staff!!

Bars Sheeks

My 8mnth old puppy was their, almost died do to their incompatance, we took him to a real hospital in grand terrace, And what do you know, 24hrs later and he is up and about. I would never take my pet hear again. The chuckwagon ppl that pick up the phone and directly put you on hold, ya, my wife was their when I called and they knew for what pet, put me on hold for over 30 minits, without picking back up just to let me know they was still their. Yelp to follow. WHAT IS GOING THROUGH YOUR HEADS! MY PUPPY ALMOST DIED AT YOUR SO CALLED ANIMAL CLINIC! SO YOUR FRONT, SIDE, OR BACK WINDOWS GOT BROKEN, AND YOU CALL MY WIFE STATING SHE DID IT AND YOU HAVE CAMERAS, USE THEM AND FIND THE CULPRIT, I SHOULD SUE YOU FOR SLANDER!

Candace Vasquez

They have good prices but they get suuuuuper busy for a place that is waaaayyyy too small! Not only that but the lady cut my dogs nails and she cut her. I mean really bad she was still bleeding when I took her home. And the lady was so mean handling her like she hated animals or something. I did not feel comfortable at all. Won't be coming back.

Kristine Owens

Dr. Sarah Major is the best vet I've ever had to take care of my pets. Over the years we've been going there she has helped care for all our dogs. We have even adopted 2 dogs from the clinic and we couldn't be happier. Thr staff is friendly and the clinic is a great place to provide the best medical attention to all your pets. I highly recommend them.

erick rosas

"Supposedly they close at 6pm.i arrived at 5:16pm,went inside.she gonna tell me we are closed.All i needed was shots for my puppies,its not gonna take more than 5 minutes.worst customer service i've experienced.they need a new management or run that place more professional.i personally would not recommend this place to nobody.No wonder they have a bad rating.

Stephanie Lee

Friendly, fast and affordable. Dr. Major was thorough. I will come back again.

MrsGuthrie85

Very friendly and understandable.

Paola Gaytan

The wait here is insane, be prepared to wait for hours, especially if u walk in. The place is tiny w hardly any parking. One lady in the front is indifferent, bordering on rude. The treatment my dog received for an infected callous was not effective n now i have to go back n spend more. When he was neutered a while back they used tape, not stitches, n it opened up n got infected. Every time it's been a really LONG wait n the service is mediocre. I'm now looking for a new vet

Manuel Barreiro

Magaly Marines

Brenda gomez

Extreamly disorganized I took my puppy in for first set of shots. While I was waiting they had trouble finding a cat owners pet carrying bag and they gave her the wrong one. When it was my pups turn they didn't even examine her nor weigh her they just gave her the shot in the waiting area!!! I have never been in such an unorganized pet clinic SMH !!

Maria Aguas

Jeffshawna Marone

Awesomeness

Mari C

This office has been so unbelievably helpful with my cat Emmy. Their prices are so much more reasonable than some other offices and the staff is knowledgable and friendly. They even understood when I got a second opinion, but I came to them anyways. I will continue going to this location for as long as I am in San Bernardino. Thank you so much Arrowview staff!

Doug Smith

These people are the absolute BEST! They are friendly, helpful, and caring. They found issues Missed by other vet clinics. I would never take my pets anywhere else. They are extremely affordable and very knowledgeable. They have busy days, yes, but they are also very efficient.

Miriam Sanchez

the prices of the vaccines are good Thursday and Saturday, but the attention is slow

Viannei Pacheco

Mirna Averruz

Jennifer M

Fiorela Moore

Samantha Pike

This place is truly amazing .. they cured my puppy from parvo for under $170 within 3 days The vet there was truly a angel ..she's kind and answers all of your questions .. if u want to heal ur pet without hurting ur wallet .. THIS IS THE PLACE

Connie Sandoval

Good service! My Bella is feeling better :)

Mitzi Valdin

Furry DogMother

These people are my dog's guardian angels! I would recommend them without hesitation. First, several years ago my beloved puppy "Winston" had somehow escaped from the house during a family get together. I posted flyers everywhere and took one to all the vets and pet stores in my area. Three days after leaving one at Arrowview (a business I had never been to before this incident) I received a call from their office to come down right away because someone had brought in a "new puppy" that looked identical to the picture in my flyer. I was never so happy and grateful in my life! Sure enough, they had made a true assessment and I was reunited with my beloved furbaby. Had it not been for their efforts I doubt I would have ever seen Winston again. Then a year or so later, I brought his sister, Gabby, to Arrowview because she was extremely sick. They diagnosed her with Parvo and provided me with the medications and instructions to at least partially care for her at home as I was completely unable to afford the extensive inpatient care that is normally required. Prior to this I have never had a dog survive that had been infected with Parvovirus, but they encouraged me that it can be done. Thanks to their knowledge, expertise, and support, I am happy to say that she not only survived but both she and Winston are alive and well snuggled next to me. The staff at Arrowview Animal Hospital truly care about animals and provide an exceptional quality of care as well as compassionate and encouraging support to pet parents. They deserve 2 thumbs and 4 paws up!

nora maestas

best place aver and for 5.00 on Sunday been going to them for a few years am on a fix income that you all for letting pp like me to get are animal shots

Alexis Islas

Eliza Johnson

We bring all our cats and dogs here. It’s a bit of a wait but we still like coming here.

Business Hours of Arrowview Animal Hospital in California

SUNDAY
CLOSED
MONDAY
8AM–6PM
TUESDAY
8AM–6PM
WEDNESDAY
8AM–6PM
THURSDAY
8AM–6PM
FRIDAY
8AM–6PM
SATURDAY
8AM–5PM

PHONE & WEBPAGE

Arrowview Animal Hospital en California
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