We had just moved to the area my husband found an injured puppy at work. I spent the morning calling around to figure out how I could help this critter without spending a ton of money. Strays are supposed to be free right? I called places from my old town (an hour away) thinking I would be able to find the best deals there and they were suggested by the Humane Society when I called them to see if they had recommendations. I was looking at $200 dollars to get her checked out. I decided, just for the heck of it, to call locally and I'm glad I did. Not only where their prices considerably lower ($165 for an x-ray in big town and only $60 at Cross County) the experience was great!
They're open on Saturday (which is when the puppy would be coming home) and really quick about getting to everyone. When we arrived, the place was packed, but it only took me an hour for the whole visit. They told me how old she was and we talked about the puppy's injury. They set her up with her shots and flea medication. They listened to my concerns and were very helpful. The puppy even had an accident in the room and they cleaned it up with no scowls or unpleasant looks. They really are wonderful.
They send out emails about the next visit (for the second round of shots) and you can make your appointment from the computer. Our second visit was just as great. They did the x-ray this time and we looked at it and talked about what was going on. They referred me to a vet that would be able to handle what we would need to have done to fix Pogo.
All in all, it's a nice facility, with nice vets and staff, great prices, great care, and a quick experience.