Reviews of BluePearl Pet Hospital (Veterinarian)

tim schirra

We had to put our 17 year old dog down the other night and the entire staff from the DR to the staff were amazing. They treated us with compation and made us feel much better about our decision. I would highly recommend Blue Pearl to anyone who has an emergency with their pet.

Cynthia DD

very helpful on the phone when asking for a shoulder sling I wasn't turned down. They actually took the time to see if they had one available in my pet's size

Susan Reeves-Page

Our breed rescue organization used this Emergency Pet Hospital one evening, when a an AZ fostered, senior (13 yrs.), Diabetic dog was given an accidental overdose of Insulin. The Veterinarian on duty was, Paige S. Vernasco. All Veterinary care and costs must be approved by the Exec. Director of the Corporation who is located in another state. Our rescue organization spans 8 Western States and we deal with 100+ Veterinarians and Speciality Hospitals. Never in my lifetime of dog experience over 50 years, holding breed club national and regional offices, and being an AKC recognized award winning breeder, along with being the Founder and Exec. Director have I experienced the most vitriolic diatribe by a treating Veterinary professional directed at a client. Initially, the Veterinarian's conversation was the only option was euthanasia. However, we opted to authorize 24 hour in hospital care to stabilize the dog. We were respectful and even complimented the staff on the medical care given. However, upon release of the dog, in the releasing paperwork, I found Dr. Vernasco wrote a scathing 'Transfer Summary' about our foster volunteer and myself. Her written narrative had absolutely nothing to do with the dog's medical care, health concerns assessment and protocol recovery plan. It contained private conversation information, which was client/Doctor privileged and should never been placed in/on a medical chart log. She even chastised me in her report, for inquiring for further explanations about a medical term and it's treatment. Very unprofessional, inappropriate and condescending to a client. This experience left a very serious doubt about the professionalism of the office, staff and certainly the egotistical Dr. Verasco. Personal views about rescue organizations and foster care volunteers has no place in Veterinary care.

Icearenna

Excellent diagnostic of problem and the cost of care was very reasonable. I would definitely go there again.

Bryan Rowdy

This place will use your distress against you and your wallet!!.. they will make you think there are no other options beside paying them obscene amounts of money or euthanizin your pet.. I understand if it's 2am, but if you have ANY other option, or have at least an hour or 2 to wait for a real vet, please use it. They will tell you your pet is dying, you have a very small window to make a decision, and either pay $8000+ or we will have to put down your pet.. don't let your emotions make a bad decision. Use your smartphone, call whoever you can, research your smartphone internet, and don't put your pet down if you don't have to. They told us $8000+ or euthanasia. We waited a couple hours for the vet down the street to open, they charged us $1600 high end and took her in immediately. (Scottsdale and Thunderbird, only 5min away)

Jon Foster

Our dog was appearing to have mental problems one night about 11.30 PM. We rushed her to the clinic, she stayed overnight. We picked her up the next day and she was fine. She stayed at the clinic for Observation. The Dr's here said it was probably something she ate. She has been fine since.

Scott Zeadow

Avoid this place. My dog laid on the ground sick as heck for two hours moning and this place took dog after dog from people who cry wolf... He was literally the only dog in the waiting room when we showed up. If you come here, just blame yourself... At least tell them that your dog licked a toad... Seriously, that dog got in in 30 seconds. It came in bouncing off the walls fine. They brought him back out in 2 minutes telling the lady he was fine. We still could not get in...

Isaac Carbajal

our little dog, Chapo, was very ill - this hospital did everything until they were able to diagnos vasculatis as his illness - they kept him at the clinic for observation. They were kind and compassionate - when he passed away we received a card expressing their sorry for our loss and that made us feel good. Thank you Emergency Clinic.

Myrna Atha

We had a great experience, our dog Baxter was running around chasing our other dog Maddy and we did not see what happened but as he rounded a corner he was crying and now on 3 legs. Did he fall? Jump and land funny? Step on something? In the past he went into anaphylactic shock after stepping on a bee and ended up on an IV for 6 hrs. Needless to say we jumped in the car and headed to Emergency. The staff there were really friendly and took us right in. The doctor and entire staff made us feel confident we were in great hands. Sure enough it seems he stepped on a scorpion, a shot some meds and he was asleep in the car the minute we left the parking lot. This facility is really nice, extremely clean and I am so grateful to have it not to far away.

Lawri Williamson

I just adopted a very sick little pup. Brought her here in a panic, and everyone was wonderful. She had to stay there 24 hours, and everyone I spoke with during that time was highly competent and extremely caring. I knew right away she was in good hands. I hope I don’t need their services again, but if I do, I won’t hesitate to return to this facility.

nottheoneforyou

This place has wonderful staff. Of course the price is going to be a little high since they are an emergency clinic. I went back in December because I had to put my 20 year old kitty (and child) down due to her age. I didn't want her to suffer and had been a total wreck trying to call places to find the right fit. It felt like everyone I called was just cold, kind of turned off from my situation. I wasn't looking for a pity discount, I'd pay anything to know she went peacefully. I wanted to feel like she mattered to them, like she did me. And that she would be treated with great care. When I called Emergency Animal and spoke to the front desk (I believe her name was Susan?) they were so friendly. I was struggling to gain my words and she just seemed to understand fully. We decided this was the right place for us, so my husband and I gathered Precious into her little bed and headed over. They took us right back and we're quick to get Precious an IV going to make sure she wasn't in pain. They gave us plenty of time to sit with her and talk over any questions we may have. She looked very at peace, no pain at all. The doctor came in and when we were ready gave her the last injection. It was the most peaceful passing I could have asked for, for my little girl. We went with the cremation as well for her so she would always be with us. The staff was so wonderful and all gave me hugs. The front desk lady I had spoken to originally even became teary eyed and was wonderful with all she said to help me get through it. I wouldn't ever hesitate to bring any of my babies there if they need something. This staff really cares about you and your fur baby.

Nathan Spidle

Brought my boxer here on Christmas eve eve late at night. They were kind, knowledgeable, and understanding. The gave me great advice, and were very thoughtful of the amount of money that the service would cost and came up with a plan to get my animal to a regular vet during normal business hours. Great service.

Joanne Illsley

Amazing prompt, professional and caring service. Would never hesitate to return.

Darla Lintel

This was by far the best ER vet I’ve ever been to and I’ve been to many across the country and in town. They’re fast, extremely reasonable in pricing, professional and make you comfortable the second you call them I was so pleased if I ever need an ER vet again I’m definitely coming back. Love love love these people!!

alexis english

Took my Chocolate lab in around 1:00AM. She was panicked, running back and forth, panting excessively. Clearly she was distressed. The vet was very kind while we were there but what really gets me going is the fact that their has been NO communication!! They had came to the conclusion that she was probably suffering with a UTI. They put a whole list together for us to do- fluids...culture...antibiotics... pain killer... etc etc etc. I had agreed to all of it- wanting for my dog to be comfortable. However- I did pick up the scripts at Walmart. Blue Pearl was going to charge me $96 for the 2 scripts. They were $24 at Walmart. Culture was supposed to come back in a few days. Never heard anything after about a week and a half. I call them today- they did get the results back and they were negative for any sign of a UTI/bacteria. SO.. I have been giving my dog antibiotics that she doesn’t even need AND pain killers every day- 2x a day. May not be a huge deal to others but I hate to give medications for no reason. The pain killers do sedate her to a level so now I feel like if something is actually wrong with her, I’m just covering up the symptoms. When people spend that much money and are panicked, looking for professional help. Follow through with your part!

Michelle Crumb

I’ve had to bring my dog here about six times in the last few weeks which resulted in her having a very large abscess that needed to be cut into. The vet was wonderful and really showed a lot of compassion that veterinarians often don’t have. The staff loved on my dog and took good care of her and were always happy to see her (in spite of the situation). One of my first visits the girl at the front desk noticed my military ID in my wallet and told me they give military discount. She even reimbursed me the discount for the amount I had already paid! I usually ask about a discount but I was not in my right mind at the time. That was above and beyond customer service! Even though I didn’t WANT to bring my dog to an emergency vet, they all made it much easier. Thank you so much for taking good care of my baby.

Nancy Heffron

Our very healthy 12 year old cocker collapsed in the house for no apparent reason, then got up and seemed fine (but a little confused). Later that evening, it happened again- so we know he needed to be seen right away. Our vet's office was closed so we took him to the Emergency Clinic. Their competent, caring staff diagnosed him, put him on a heart monitor, called their cardiac specialist and had him on medication within an hour or so. We are so grateful you are there for us.

Tamar Lowy

Absolutely phenomenal, they handled my emergency quickly and efficiently. I was very pleased with the way Mazek was treated. Hopefully, you will never have to use them for your loved one, but if you do, you know that they will treat your loved one with kindness and care

Marian Bryk

Early one morning (4:30 AM) my girl dog started barking wildly at something so of course the boy dog ran in and grabbed it. Turned out to be a toad and he started having a terrible reaction. I called the Emergency Animal Clinic who advised me how to handle before heading off to their location. They treated him successfully and were so sympathetic and knowledgeable. I highly recommend their services when you are in need of emergency veterinary care.

Beryl Coleman

Took our 11+ year old Airedale in because our vet was closed at 1pm on a Wednesday. Found everyone involved very competent as well as caring. They took the time to explain what they found as well as treatment & follow-up. We even made an additional visit 2 days later because of a complication. I would not hesitate to take her back in any emergency & highly recommend this clinic.

John Renolds

We had taken out Persian cat Henry to their office on Scottsdale Rd and Thunderbird Rd a couple of years ago because of his struggling trying to pee. The Vet was caring and very knowledgable about Henry's plight. The exam was thorough, as much as I could tell not having any Veterinarian schooling, and I was explained the problem and solution that was appropriate. Problem corrected. A recent bout for Henry with the same symptoms and a visit to the new location yielded the same results. With a remarkably friendly front office staff, well spoken and caring Vet, Henry was once again able to do his business without struggle or pain. Having had a profoundly troubling experience at an emergency vet clinic on Cactus Rd near, I believe, 32nd street several years ago with my best friend ever, an aging Rottweiler, it was refreshing to find Emergency Animal Clinic that obviously was interested in what was in the best interest of my pet, not what was best for the income of the business. I recommend Emergency Animal Clinic to everyone I know that has pets because I believe they truly care about their patients and the ones bringing them to the office.

Lois Heimer

It was 2:00 am in the morning when I found my little Chihuahua "Ana" was in distress! Living north on Dynamite Road I was so relieved to have the "Emergency Animal Clinic" located so near and when I called there was a nurse available talking my call giving me the information I needed to stay calm under the circumstance. My experience that night and the following day was nothing but helpful, professional and reassuring. My thanks and praise goes out to the entire staff at "Emergency Animal Clinic" and will recommend them to all of my fellow Animal Lovers and Family. Sincerely. Ana's Mom Scottsdale, AZ

Michael Oster

Wonderful, caring service from entire staff...reception-nurse-doc-post visit...

Kim Brawn

The doctor that treated my dog was incredible. So very informative and comprehensive in her care. I went in for a dog UTI but got so much more than just an antibiotic. My pup is over weight and poorly mannered. Dr. Durig is full of helpful information and I appreciate it so much. I immediately went out and bought a new harness and dog food for my dog. Her staff is also incredible. I was especially appreciative for the GoodRx information. I saved over $50 by using the coupon. Thank you again!

Dean Hughson

Advised us to put our cat to sleep. Went to another vet and our cat was saved a year later the cat is fine.

Zora Manjencich

It's all about the money and ordering tests just to make sure the bill makes you cry! My story--- took my dog in for fever and joint swelling. Saw similar symptoms with my dog's sibling two months ago and she was diagnosed and treated for tick fever. Gave history to vet and staff. They wanted to keep him overnight for observation. Also recommended, full blood screening as tick screen (less $$$) would not show anything when it was negative two months ago. Told I needed a full blood screen that they would send out to a lab to check liver functions, etc. I showed Dr. Marquez (vet) the prescription for antibiotics given to his sibling. I agreed to them administering anti-inflammatory meds for the pain and joint swelling. Told them I go to Diamondback Animal Pharmacy in Phoenix for meds as they are 1/5 the cost (no mark up) and I would buy enough pills from them to last until tomorrow, when the pharmacy opens to get the rest of the anti-inflammatory meds and antibiotics. Never saw the vet again. Instead, assistant came in with the bill which included a proposed blood test that would be sent out to a lab that cost $200 to figure out which tick fever he has (Rocky Mountain, etc.) Assistant admitted that the treatment would be the same no matter which version of tick fever it is--so why do it? No answer....When the assistant returned I was given the pills to last for 24 hours and sent on my way with my sick dog. They refused to provide me with prescriptions and told me to follow up with my regular vet who would give them to me.......Also said if he got worse to bring him back--NO THANKS.........................Like I said ---it's all about the $$$$$$--- while there a lady came in with her dog for a baby rattler bite....slight swelling, but dog was acting well.....$1000 later for the anti-venom (versus $3500, because they recommended that the dog stay overnight, just like mine). Lady was smart enough to say NO to the overnight upcharge as well....... DO NOT GO HERE IF YOU DON'T WANT TO BE GOUGED!

laro quin

(Translated by Google) Veteran Dino Herrera attended to my puppy Jake on Monday 10-07-2019, my puppy of only one year was in the clinic of Peoria. When I went to see my little dog they told me that this doctor was going to talk to me, in the waiting they brought me my little dog Jake to load it I got content because I thought my dog was better, Dino arrived and told me that my dog I had 15 percent of the blood circulating I don't understand much of this if they don't explain it to you in a way that you understand, and he told me that my puppy was going to be transferred to the other clinic that is in Avondale that an internal medicine specialist was leaving to be in charge of him thinking that everything is fine. I wonder if I could take my dog, but the nurse would, so I agreed to take him. I took him to the other clinic and stayed there, when he arrived at my house my wife called me to tell me that my puppy Jake had had a seizure and several strikes, so I was running to the clinic with my children and when we arrived My dog was already dead. Because if this veteran Dino Herrera knew that my puppy was very serious he did not tell me and he took me to the other clinic to die there, if he ran away with one and told him that he was serious and that his organs were not they were working I would take him home to me to die quietly with his family, which hiso has no name, I hope he seeks tranquility in his conscience and does not act as coldly as his, I do not interest my puppy or the feelings of one, (Original) El Veteninario Dino Herrera atendio a mi perrito Jake el lunes 10-07-2019, mi perrito de solo un ano estaba en la clinica de Peoria. Cuando fui a ver a mi perrito me dijeron que este doctor iba a hablar conmigo, en la espera me trayeron a mi perrito Jake para que lo cargara yo me puse content porque pense que mi perrito estaba major, Dino llego y me dijo que mi perrito tenia un 15 porciento de la sangre circulando no entiendo mucho de esto si no te lo explican de una forma que entiendas, y me dijo que mi perrito iba a ser transferido a la otra clinica que esta en Avondale que un especialista en medicina interna se iba a ser cargo de el yo pensando que todo esta bien. Me pregunto si yo podia llevar a mi perrito , sino la enfermera lo haria, por lo que yo acepte llevarlo. Lo lleve a la otra clinica y se quedo alla, cuando llegue a mi casa mi esposa me llamo para decirme que a mi perrito Jake le habia dado una convulsion y varios paros, por lo que fui corriendo para la clinica con mis hijos y cuando llegamos ya mi perrito estaba muerto. Porque si este veteninario Dino Herrera sabia que mi perrito estaba muy grave no me lo dijo y me hiso llevarlo a la otra clinica para que muriera alli, si el huviera sido franco con una y le .uviera dicho que estaba grave y que sus organos no estaban funcionando yo me lo huviera llevado para mi casa para que muriera tranquilo con su familia,lo que el hiso no tiene nombre, espero que el busque tranquilidad en su conciencia y no actue tan friamente como los hiso ,no le intereso mi perrito ni los sentimientos de uno,

Terril Kelley

My year old puppy ate my TV remote control. There are several other "Emergency" clinics closer to me, but I drove by all of them to take her to the one place I knew she would get the BEST care. I have used this emergency clinic for years and I would never ever go anywhere else when a member of my pet family needed care. They are the best at what they do. They offer great follow up in the days following to make sure that everything is going well with both the pet and the owner. I would give them 10 stars if I could.

Cathy Nicholson

My Boston Terrier, Daisy, won a Halloween costume contest and when I wasn't looking ate one of the prizes, a squeaky ball covered with fabric, felt and yarn. She's never eaten a toy before, but she really chewed this ball up! I gathered up all the pieces and it appeared we had it all - but she apparently swallowed a small-ish piece of felt and one googly eye. When she stopped eating and our vet, after numerous tests, concluded we needed emergency care, he referred me to the Emergency Animal Clinic in Scottsdale. They got us in right away, and everyone was so nice. By this time, Daisy was emaciated - skinnier than a runway model! I was so frightened for her. Everyone at the clinic was very kind and patient. The doctors are the BEST! The surgeon stayed on after wrapping up another emergency surgery in order to operate on Daisy and remove the intestinal obstruction. He and the surgical tech were incredibly patient and dedicated. The internal medicine doc, who saw Daisy first, was very generous with his time and explained all the possibilities, choices and options most thoroughly. I am so grateful the surgeon was able to stay and perform Daisy's surgery, as when he got in there it appeared as though her intestine was starting to perforate. They saved Daisy's life! It is so reassuring to know they're there if we need them (but, no offense, I hope we don't need them again!). My own vet, who is the best vet ever, and who made the referral was correct - Daisy and I could trust the EAC vets with her life! She recovered quickly and was soon running and jumping like her old self. Thank you so much!

Trish Mahon

Cold as Ice! If you are looking for compassionate animal care --- this is NOT the place for you. I brought my dog in with seizures. They were brutal. The meds they gave him, made him sick. They offered no help. When I asked if I could at least give him Pepto-Bismol they said I had to bring him back in again. I googled it instead. After $2K, they did not even call to check on him. It's all about the money. It's not about your dog.

Benjamin Lyle

We'd only had our rescue lab mix Essy for about a year when one night out of nowhere her face swelled up to about twice its normal size, and she started wheezing like her throat was closing up. Needless to say, we freaked out and immediately jumped on Google to find out where to take her. The EAC was a blessing in so many ways. I'm that guy who had to call three times to get the directions for where to go. As soon as we did get there though, all the employees were so knowledgeable and calming. They put her allergic reaction right into perspective for us, and made the plan of attack very simple and easy to follow. I would recommend them to anyone, anywhere. Thanks again Doctor and Staff!

patricia logan

Wow!! All I can say is a huge Thank You!! What an amazing team you have! Thank you for helping us today with our sweet GSD Grizzwald! Knowing my finances were super tight after having Him in a boot camp for 3 weeks you offered care credit as an option. You determined he had kennel cough, fever and put him on the perfect treatment of antibiotics, IV hydration, and a home plan to get him through the day until he can see our vet tomorrow as today is Labor Day and all the vet office is closed. You were so busy but made time for him, and helped him make it through the night avoiding pneumonia ... hopefully!! Thank you to all of you!!

Susan Daul

I came home from work and my dog was swollen and breathing in a labored fashion. I was not sure what was going on and I was concerned that he had gotten into a rattle snake as they have been seen in our neighborhood. I rushed him to the Emergency Medical Clinic for care. Everyone there was very kind and compassionate and they took great care of Buddy! I was helped quickly and the folks at the clinic spent time with me helping me understand what had happened and how to deal with it. I would recommend the Emergency Animal Clinic when you need help with your furry friend!

nonosco66 nonosco66

I've been to this emergency animal clinic at 3 times prior. Today was my first time since it changed to Blue Pearl. In the past, even when there were other patients, my cats were also seen promptly. Today the clinic was empty and I waited over an hour before I gave up on seeing a vet there. Apparently Blue Pearl has changed the business model of the clinic.

John Bultman

Sorry to all you pet owners out there that it took me so long to write this. I'm still at s loss of words what this place did. Took my St Bernard in because my vet told me to so he could be watched overnight and have fluid drained from his lungs the next morning. He was on Meds for Valley Fever and was doing good except he had the fluid build up in his lungs. Made his breathing hard and would cough when standing up. The next day they were suppose to drain his lungs. Called several times and they did nothing yet. Then aroud 2 they wanted to do blood work again and if course i said yes to help him. Then around 4 they called and said he passed away. Could not understand how that could happen. Rushed up there and sure enough he was gone. Very upset with them and they still presented me a hefty bill. Let alone for his stay overnight was $1870.00. Please if all posible do not take your loved one to this place. To top it off, I had his brother at home that was so confused and crying for him. Took months for him to overcome since they were together since birth for almost 5 years.

James Vanasek

I required medical care for my pet at 5:00 AM one morning and was extremely pleased with the prompt, courteous and professional manner in which the staff dealt with my dog's issue. The diagnosis was completely correct and the treatment totally successful. Nice to know there is a place to go when you really need a hand.

Ann Brown

I took my 5-year-old female Golden Retriever to the Emergency Animal Clinic after she tangled with a Colla cactus and had cactus needles on her face, tongue, and paws. This was Saturday mid-morning and I expected a long wait. To my surprise, she was well taken care of in less than ten minutes. The attendents and the doctor were pleasant, effieient, and thorough. The clinic is clean, modern, and housed in a beautiful building--very easy to find on the corner. We were out of the clinic in less than an hour and Honey now has a healthy respect for Cholla! I highly recommend this Clinic. Ann

Megan McGoldrick

They offer great care and I'm happy to have a 24hr clinic close to home - but the costs are extremely high for routine testing and preliminary care, so I transferred my dog to her regular vet as soon as they opened.

Charlotte Barnes

These folks are the greatest !! They treated my two kitties who decided they wanted an Easter Lilly for an afternoon treat ( extremely lethal if not treated within a couple of hours) Of course, Mama Bear was beyond panicked and I'm afraid a little impatient but the staff was comforting and very capable. So after 48 hours the kids were released and fortunately suffered no permanent damage. The clinic is open 24 hours which is reassuring to us pet parents - the little fur balls always pick the worst time to create a crisis ! Prices are a bit steep but you have to weigh that against the fact that your pet is getting 24 hour professional care plus usually expensive meds, IVs etc. After all, can you put a price on the unconditional love your pet gives you ?????

Lynn Nast

I came home from a two hour visit with friends and my 22 month old Siamese could hardly keep his balance to walk. Called my vets number and was directed to Emergency Animal Clinic (of course it was a Sunday evening). I called and was told to rush him right over. The staff and doctors were terrific! They checked his sight, did blood work, ex-rays etc. All the while letting me stay with him at his kennel. He was so terrified if I stopped petting him he screamed for me. The outcome wasn't good. He'd had a major brain bleed. I stayed with him for 20 hours and both he and I were taken such good care of. The decision to let him go was so hard but best, and the caring and support was more than I ever expected. They were wonderful! When my dog tore her dew claw practically off they were the first place I thought of taking her. Again wonderful to deal with. They took her and calmed her down and treated the injury quickly. By the time all was fixed she was loving on all of them! I've recommended Emergency Animal Clinic to all my friends with pets.

Kathi Harvey

My little Weimaraner was 14 1/2 yrs old. When we took her in to the emergency center at Blue Pearl in Scottsdale late last Friday evening I was desperate. She'd stopped eating. She had been battling cancer and had an abdominal mass that had already been drained once. Her skinny, frail body, sad eyes and kisses when I lay with her the night before told me what I needed to do. But that part of me that didn't want to let go wanted the mass drained one more time to give her some relief. The doctor and the staff at Blue Pearl were gentle, kind and caring in discussing the options with us. We decided to give the gift of love and released my dog to be happy and pain free. Thank you for taking good care of my little girl.

Atlanna Elkins

I can tell that this office could be a great resource. However, they did not do very much for me at all! I was simply trying to call and see what their payment options and such looked like because I am a student and need to know more before going. Searching around the North Valley for a vet, I gave them a call. They were very rude to me and basically told me there are no emergency vets that can do a free evaluation or payment plans... Got off the phone with them and 5 minutes later I have found another vet office on this side of town that can help me. They also offer a free exam and they will allow me to make a payment plan after 50% down. I can't imagine what kind of day the receptionist must have been having to have treated me like this. I was polite and seeking basic answers. I am giving this business a bad review based on a revolting CSR experience. I reduced my 2 star to a 1 star review because of the other reviews I read. I was giving them the benefit of the doubt with a two star rating. Upon further examination, I don't feel as harsh rewarding a one star to a business based off my interaction and others.

Ele Shnier

Wonderful staff with warm hearts and great skills. My cat Frankie had anaphylaxis (possible scorpion bite) and was just about to enter 'Rainbow Bridge'. His life was saved by these awesome angels and is now back to perfect health. My humble advice is to race to this hospital (pajamas and bad hair day allowed:) and know your pet has odds in his/her favor to get better.

Anne

This clinic is amazing. Had to rush my 14 year old dog there at 3:30 AM - the man at the desk came out, picked her up (65 lbs!) and carried her quickly and gently into the office, the Dr examined her immediately and was able to diagnose the issue quickly. My dog was saved and is laying here by my feet as I write this review. Thanks so much to the Emergency Animal Clinic

Alan Schlossberg

My wife and I adopted an 8 week old puppy who had been neutered the day I picked him up at the rescue shelter. As the evening progressed it was obvious that the pain was increasing. I took my puppy to the EACS. Upon arriving I was greeted by Sandi at the front desk. She immediately usher me back to a room to keep the puppy separated from other animals to avoid contact given his age. Shortly after we were greet by the technician, Scarlett, who immediately ushered us into another room that she said was more "germ" free. Scarlett took some vitals. She was so gentle and kind with my puppy and spent additional time discussing the situation with me.. We waited what I would expect is a reasonable time given we were in an emergency clinic with other animals that needed attention too. Dr. Davies joined us and evaluated Cooper. Ultimately the diagnosis was the Cooper needed more pain medicine which Dr. Davies administered. Dr. Davies explained discussed Cooper's situation thoroughly and provided me ample time to ask questions. Following our discuss Dr. Davies provided an extremely thorough recap and instructions moving forward. To conclude, everyone at the EACS was terrific...professional, attentive, and caring. Hopefully I will not have a situation that necessitates a return; however, should there ever be one I would not hesitate to go to the EACS. Further, I will recommend EACS to everyone I know who has a pet. Kudos to everyone at EACS.

Kris Schatzberg

One of the worst vet experience I have encountered! Spent very little time trying to figure out what was wrong. Then diagnosed IVDD and Hip disease without X-rays, and sent home with pain meds and said see how it goes in 7-14 days. Both of those diagnoses are serious issues to diagnose without X-rays, and the best part is that he has none of these confirmed with X-rays from his primary care vet today. Will never visit this facility again and I warn others not to as well!

Stacy Best

My 12 year old Westie developed a liver infection and our vet suggested that we take her to Emergency Animal Clinic. They were wonderful! Rosie spent 3 days there and I was throughly impressed with their facilities and personnel. I would phone every hour to check on Rosie and they always took my calls without being irritated with my frequent inquiries! They encouraged us to visit and we were able to hold her and feed her despite all the tubes. I felt that we were given straight information about Rosie's condition without anything being sugar-coated. Thankfully, Rosie is sitting next to me as I write this. I would not hesitate to take my animals back to Emergency Animal Clinic and I have recommended them to my friends.

Nick Keipert

Excellent service and attention given to our dog who experienced a pancreatic attack at midnight. Highly recommend

Ann Harwood

We have been to this Emergency Animal Clinic for three different pets - 2 dogs and 1 cat. The staff is great. The vet spends a lot of time explaining to you what's going on with your pet and doesn't try to bill you with a bunch of unnecessary charges. This place is farther for us to travel, but it certainly is worth it.