Here you have all the information of people who are purchasing the products and services of Whitesburg Animal Hospital PC (Veterinarian) in Alabama area.
Nowadays the firm has a rating of 4.5 over 5 and the score has been based on 138 reviews.
As you can read, it has an average rating is practically the best one, and it's founded on a high number of scores, so we can say that the assessment is very accurate. If many people have bothered to give their review when they've done well with the service, is that it works.
As you know, we don't usually stop to put opinions when they are positive and we usually do it only if we have had a problem or incidence...
This belongs to the category of Animal hospital.
We love Whitesburg. We moved 25 minutes away, but we still make the drive.
We love Whitesburg Animal Hospital. Great doctors and really friendly and helpful staff.
Yesterday I had to put my best friend, my cat, Pookie Bear down. I was grief stricken. The staff was very sympathetic and Dr. Russell was extremely comforting. He was straight forward but compassionate until the time came I had to make a decision. Dr. Russell was tender with him all the way. They fulfilled all my requests for my last moments with Pookie and after. I even felt the need to talk to Dr. Russell a second time after I had left and come back in which he graciously did. My Pookie went peacefully and with dignity. Thank you and now I must learn to live without my best friend of 15 years.
Clean professional. With helpful staff.
I ❤ their new service of checking out and making future appointments while still in the exam room! The staff is really good with Tippy and Dr. Russell doesn't hurry her visit. He answers all my questions and follows up by phone when needed.
I had to have my friend Fritz put to sleep. There is a very caring and understanding staff that helped during this time and before that, the needs of an older dog. I am now starting over and will be getting a puppy. I know his care will be excellent and would not go anywhere else to have my new puppy taken care of. Thanks for the genuine care the entire staff gives to our friends.
So glad we have WAH in the area for our pups. Whenever we go out of town we are confident that they are in good hands and will be taken care of and loved on.
After today's experience with one of the techs ,and after my request to speak with manager, hearing tech saying that I was arguing with her!? I am not from here, but they have no right to talk and treat people like that. Nobody gave them right to treat people like that. Who do they think they are! This was discrimination, I am not from here, but again they have no right to treat people like that.
Incredibly sweet staff.
Great place. Dr. Russell is great.
Wow! We decided to take our pup here for a second opinion and we're really glad we did. Our regular vet is also really good (Countryside), but we weren't completely convinced that we had received the right/complete diagnosis. Whitesburg was more than happy to take us in to have a look. The staff was so incredibly friendly from the moment we walked in until the time we left, and treated our dog with great care. The vet listened to our concerns, then did an exceptional job of explaining every detail of each procedure and made it clear why she was doing those things. Our biggest surprise came on the bill - what a pleasant surprise to see reasonable prices! We only wanted a second opinion, but we've decided to make Whitesburg our new regular vet. We haven't used their boarding services, but our friends rave about them. I would highly recommend this location!
They are awesome. My current pup loves them; predecessor pup did as well. They genuinely love the animals in their care.
Great place to take your Fur Babes. The Doctors and staff are the best! I have had a lot of pets that have been a big part of my family through out the years and the Doctors at Whitesburg Animal Hospital have taken care of all of them just like they were their own.
Of over 30 years of dog ownership, Whitesburg Animal Hospital is THE BEST vet & boarding facility I have ever encountered. The genuine loving care of all staff members has given my dog peaceful enjoyable times when I've had to board him for travel, get shots for him, get his teeth cleaned, and get surgery for him. My dog actually loved this place and the atttention he received from all staff. The care, professionalism, cleanliness, and attitudes observed by me at this facility set a new standard that will probably not be surpassed by other facilities - probably not even approached... May God Bless Whitesburg Animal Hospital and all animals/humans who enter.
Very caring and helpful staff to treat your pet.
Took our fur baby in for ultrasound today. Afterwards, Dr came in and asked about his history. After only about a minute of trying to tell her, she didn’t want to hear anymore! I was just so taken aback. Thought to myself...you asked me a question and I’m trying to answer it but you cut me off and don’t want to hear his history? WOW! Just WOW! I grabbed my keys and I WAS OUT THAT DOOR! Well, you’ve just lost MY business!!!
I love that place because of everybody that works there they care so much for every animal that comes to that door they treat every animal like a human doctor treats human beings. Dr. Pott ,Dr. Hall and unfortunately I can't remember the other names but every vet there is extraordinary Dr Pott saved my cat's life that's why Pinkiy is still alive to this day!
Love Whitesburg Animal Hospital. They are our veterinarian, our preferred boarding location and puppy day care. Our fur baby always comes home happy from a day of play or a week of boarding.
My dog loves going here to play with his furry friends.
We love Whitesburg. We moved 25 minutes away, but we still make the drive.
We love Whitesburg Animal Hospital. Great doctors and really friendly and helpful staff.
Great place with great staff
Yesterday I had to put my best friend, my cat, Pookie Bear down. I was grief stricken. The staff was very sympathetic and Dr. Russell was extremely comforting. He was straight forward but compassionate until the time came I had to make a decision. Dr. Russell was tender with him all the way. They fulfilled all my requests for my last moments with Pookie and after. I even felt the need to talk to Dr. Russell a second time after I had left and come back in which he graciously did. My Pookie went peacefully and with dignity. Thank you and now I must learn to live without my best friend of 15 years.
Clean professional. With helpful staff.
I ❤ their new service of checking out and making future appointments while still in the exam room! The staff is really good with Tippy and Dr. Russell doesn't hurry her visit. He answers all my questions and follows up by phone when needed.
I had to have my friend Fritz put to sleep. There is a very caring and understanding staff that helped during this time and before that, the needs of an older dog. I am now starting over and will be getting a puppy. I know his care will be excellent and would not go anywhere else to have my new puppy taken care of. Thanks for the genuine care the entire staff gives to our friends.
So glad we have WAH in the area for our pups. Whenever we go out of town we are confident that they are in good hands and will be taken care of and loved on.
After today's experience with one of the techs ,and after my request to speak with manager, hearing tech saying that I was arguing with her!? I am not from here, but they have no right to talk and treat people like that. Nobody gave them right to treat people like that. Who do they think they are! This was discrimination, I am not from here, but again they have no right to treat people like that.
Incredibly sweet staff.
Great place. Dr. Russell is great.
Wow! We decided to take our pup here for a second opinion and we're really glad we did. Our regular vet is also really good (Countryside), but we weren't completely convinced that we had received the right/complete diagnosis. Whitesburg was more than happy to take us in to have a look. The staff was so incredibly friendly from the moment we walked in until the time we left, and treated our dog with great care. The vet listened to our concerns, then did an exceptional job of explaining every detail of each procedure and made it clear why she was doing those things. Our biggest surprise came on the bill - what a pleasant surprise to see reasonable prices! We only wanted a second opinion, but we've decided to make Whitesburg our new regular vet. We haven't used their boarding services, but our friends rave about them. I would highly recommend this location!
They are awesome. My current pup loves them; predecessor pup did as well. They genuinely love the animals in their care.
Of over 30 years of dog ownership, Whitesburg Animal Hospital is THE BEST vet & boarding facility I have ever encountered. The genuine loving care of all staff members has given my dog peaceful enjoyable times when I've had to board him for travel, get shots for him, get his teeth cleaned, and get surgery for him. My dog actually loved this place and the atttention he received from all staff. The care, professionalism, cleanliness, and attitudes observed by me at this facility set a new standard that will probably not be surpassed by other facilities - probably not even approached... May God Bless Whitesburg Animal Hospital and all animals/humans who enter.
Very caring and helpful staff to treat your pet.
Took our fur baby in for ultrasound today. Afterwards, Dr came in and asked about his history. After only about a minute of trying to tell her, she didn’t want to hear anymore! I was just so taken aback. Thought to myself...you asked me a question and I’m trying to answer it but you cut me off and don’t want to hear his history? WOW! Just WOW! I grabbed my keys and I WAS OUT THAT DOOR! Well, you’ve just lost MY business!!!
I love that place because of everybody that works there they care so much for every animal that comes to that door they treat every animal like a human doctor treats human beings. Dr. Pott ,Dr. Hall and unfortunately I can't remember the other names but every vet there is extraordinary Dr Pott saved my cat's life that's why Pinkiy is still alive to this day!
Love Whitesburg Animal Hospital. They are our veterinarian, our preferred boarding location and puppy day care. Our fur baby always comes home happy from a day of play or a week of boarding.
My dog loves going here to play with his furry friends.
Always great staff and Doctors!
We brought our dog in to by neutered. First we warned the staff that he is a little tempermental around new people and to be careful around him. They assured us they knew what they were doing. However, the first thing they did was come up to him and start trying to make kissy faces at him and petting him. Naturally he did exactly what I had warned them about and started to try and bite the ankles of the staff. They then told me I would have to muzzle him and I said that would be fine. Only they gave me a broken muzzle and I tried to explain this to them and once again they ignored me. So when he got out of the muzzle and started to try and bite ankles again they told me that I had to leave and take him somewhere else. I could not believe it. We went to Governors Choice Animal Hospital and they had no problem taking him. They marked him as a "will bite" case and had procedure set in place to handle dogs like this. It was night and day compared to our experience at Whiteburg Animal Hospital.
The staff is awesome
They would not help my pet gorilla
Great relationship with my dog.
We have been extremely happy with Whitesburg Animal Hospital ever since we moved to Huntsville five years ago. The veterinarians show caring, excellent medical expertise, and professionalism. The veterinary assistants are wonderful. The people at the reception desk are friendly and welcoming. We have used the boarding services, and our dogs, first Sophia and now Rhea, have done well there. Everyone knows the name of our dog. Our family feels special every time we go to Whitesburg Animal Hospital. I wish hospitals for humans had this warmth and this level of medical service.
I take all 3 of my dogs here, service is always great and prompt. Only complaint is that they're only "open" for a short while on Sundays for folks to pick up their pets from boarding.
Been my pet care choice for almost 16 years. No complaints at all; they are always compassionate and professional!
I have used Whitesburg Animal Hospital Doggy Daycare for both my "grand dogs" and have loved the experience. Both dogs love going and I can tell the staff is eager and happy to see them as well. The staff is friendly and professional and it is great to know you are leaving your pets in capable, caring hands.
Talk about a great vet! I very sadly had to put one of my dogs down last year and I found that the staff was very supportive. The office even sent me a card. I continue to bring my pets to see Dr. Pot and I always feel that the experience is fantastic. She is very kind and caring, and I know that she is passionate about what she does! Highly recommend!!!
Dealing with a devastating diagnosis with my puppy girl, Rue. Dr Russell has been so kind and compassionate during this most difficult time. I will never take a pet anywhere else for veterinary care.
Great vets, staff, and facility.
The enrichment training is great and the staff are amazing.
This animal hospital well-deserves its AAHA accreditation for standard of veterinary excellence. When my cat became acutely ill and in need of immediate care, they were the only vet I called that could see him that day. Dr. Hall was so good with my cat. She demonstrated exceeding excellence in diagnosing my cat--without adding in unnecessary tests and treatments; she took wonderful care of him; and her communication and interaction with me was excellent. Their fees are mid range, but very reasonable for the level of care they deliver. I highly recommend Dr. Hall at Whitesburg Animal Hospital.
Great! Knowledgeable Vets and Friendly, Attentive Staff. This Is The Only Place I'll Take My Dog.
Very caring professionals
Compassionate professionals. Very friendly staff.
Staff is very polite, prices are a little high but worth the great quality of care.
The veterinary boarding facility seriously injured my dog's neck. When, the caretaker described my dog's behavior (sitting in a corner and avoiding the other dogs) it made no sense. When I picked up my dog, she was trembling. Initially, I thought this was because she was happy to see me. However, I soon realized that she was in severe pain, when I walked her (off lead). I took her to the emergency room, where she was diagnosed with a neck injury. Her spleen was also enlarged. I returned to the veterinary boarding facility, where the vet told me that the cause of the pain was her spleen. He was prepared to remove my dog's spleen. This didn't smell right. I returned to my dog's trusted vet (in Florida); she confirmed the neck was injured and told me that the spleen can enlarge, because of injury. Later, the spleen returned to normal. Incidentally, I ran into another pet owner that also had a very bad experience at this facility. I have always been very careful to avoid stress on my dog's neck; I walk her off lead and use a remote trainer. All for naught... Whitesburg damaged my dog's neck and would have covered it up by removing her spleen... that's beyond incompetent.
Nice and warm familiar ambiance for our Pet
We had no idea how bad or previous vet was until we switched here! See the same doc each time. She knows our pets. Staff is friendly & prompt. Nice facility. Boarded animals seem well cared for.
Always great staff and Doctors!
We brought our dog in to by neutered. First we warned the staff that he is a little tempermental around new people and to be careful around him. They assured us they knew what they were doing. However, the first thing they did was come up to him and start trying to make kissy faces at him and petting him. Naturally he did exactly what I had warned them about and started to try and bite the ankles of the staff. They then told me I would have to muzzle him and I said that would be fine. Only they gave me a broken muzzle and I tried to explain this to them and once again they ignored me. So when he got out of the muzzle and started to try and bite ankles again they told me that I had to leave and take him somewhere else. I could not believe it. We went to Governors Choice Animal Hospital and they had no problem taking him. They marked him as a "will bite" case and had procedure set in place to handle dogs like this. It was night and day compared to our experience at Whiteburg Animal Hospital.
The staff is awesome
They would not help my pet gorilla
Great relationship with my dog.
We have been extremely happy with Whitesburg Animal Hospital ever since we moved to Huntsville five years ago. The veterinarians show caring, excellent medical expertise, and professionalism. The veterinary assistants are wonderful. The people at the reception desk are friendly and welcoming. We have used the boarding services, and our dogs, first Sophia and now Rhea, have done well there. Everyone knows the name of our dog. Our family feels special every time we go to Whitesburg Animal Hospital. I wish hospitals for humans had this warmth and this level of medical service.
I take all 3 of my dogs here, service is always great and prompt. Only complaint is that they're only "open" for a short while on Sundays for folks to pick up their pets from boarding.
Been my pet care choice for almost 16 years. No complaints at all; they are always compassionate and professional!
Dealing with a devastating diagnosis with my puppy girl, Rue. Dr Russell has been so kind and compassionate during this most difficult time. I will never take a pet anywhere else for veterinary care.
Great vets, staff, and facility.
The enrichment training is great and the staff are amazing.
This animal hospital well-deserves its AAHA accreditation for standard of veterinary excellence. When my cat became acutely ill and in need of immediate care, they were the only vet I called that could see him that day. Dr. Hall was so good with my cat. She demonstrated exceeding excellence in diagnosing my cat--without adding in unnecessary tests and treatments; she took wonderful care of him; and her communication and interaction with me was excellent. Their fees are mid range, but very reasonable for the level of care they deliver. I highly recommend Dr. Hall at Whitesburg Animal Hospital.
Great! Knowledgeable Vets and Friendly, Attentive Staff. This Is The Only Place I'll Take My Dog.
Very caring professionals
Compassionate professionals. Very friendly staff.
Staff is very polite, prices are a little high but worth the great quality of care.
The veterinary boarding facility seriously injured my dog's neck. When, the caretaker described my dog's behavior (sitting in a corner and avoiding the other dogs) it made no sense. When I picked up my dog, she was trembling. Initially, I thought this was because she was happy to see me. However, I soon realized that she was in severe pain, when I walked her (off lead). I took her to the emergency room, where she was diagnosed with a neck injury. Her spleen was also enlarged. I returned to the veterinary boarding facility, where the vet told me that the cause of the pain was her spleen. He was prepared to remove my dog's spleen. This didn't smell right. I returned to my dog's trusted vet (in Florida); she confirmed the neck was injured and told me that the spleen can enlarge, because of injury. Later, the spleen returned to normal. Incidentally, I ran into another pet owner that also had a very bad experience at this facility. I have always been very careful to avoid stress on my dog's neck; I walk her off lead and use a remote trainer. All for naught... Whitesburg damaged my dog's neck and would have covered it up by removing her spleen... that's beyond incompetent.
Nice and warm familiar ambiance for our Pet
Nice place, nice staff.
My girls (2 90-lb German Sheppies) refuse to see any other vet besides Dr. Russell. Period. We've moved to Delaware but still return when anything serious happens. We just did a "car trip" from Rehoboth Beach to Huntsville so Annie could get surgery on her hip. There's just no better vet!
Excellent boarding services.
Great place. Staff and doctors are very trustworthy and caring. Love the girls in the back who take care of my dog in puppy enrichment. Only place I will go for vet care for my dog.
I love Whitesburg Animal Hospital! I refer all my friends to Dr. Russell. The boarding facility is great and while I hate not taking my miniature schnauzer with me when I travel, I feel confident that Benny is being taken care of by kind and attentive care-givers. The front desk staff and vet techs are wonderful and always makes sure both Benny and I are being taken care of and never mind when I ask a million questions. Dr. Russell is so patient and kind to my dog and is so gentle when Benny gets nervous. His skill and wealth of knowledge always puts me at ease. I never feel like we're being rushed and all my concerns and questions are taken care of. My dog, Benny, is my baby and I am always confident that he gets the best care at Whitesburg Animal Hospital!
Very friendly staff. Took good care of my baby girl Dixie. This is a great place.
Great care, loving staff.
The best! I wouldn't trust my boy with anyone else! Very knowledgable doctors and staff. The best care you can get!
Full service vet with multiple levels of boarding options.
They saved my cat Drax's life in my opinion.
I do not recommend any pet owner allowing any of Whitesburg staff to treat their pets!!!! Their will always be two sides of each story, so I will tell you mine; I have two French Bulldogs, their doctor Ashley Potts was very nice and knowledgeable. Both I and my partner Jeff was blown away by Ms. Potts, she was so nice and kind to our pups; Thea and Kirk. Right before Christmas, one of our dogs, Thea had a emergency, Dr. Potts and staff did not really care to schedule a appointment till after Thea was feeling better. A appointment was scheduled and she was seen. So, after that the relationship turned sour. Jeff and I went away to the United Kingdom for two weeks, both Thea and Kirk stayed with the vet. Thea had two beds, one was her very first bed. We gave the vet everything to make them both feel like home while we were away. Sadly when we picked up our pups, Thea had a bloody ear and redness on her belly. Kirk was fine. They refused to give us Thea's bed, also they were too busy to take a look at our pups, they wanted us to wait hours to a doctor was available. I then completed a anonymous survey online. I received a call from the vet wanting to terminate the relationship between us and them. The staff member I spoke to was very rude and truly did not care about our pets, all she cared about was protecting her and the vet. She then refused to hand over Thea's bed, she claims we have it and she has us on video.... It was her very first when we adopted her, we will never have it back :( I do not care about the vet, I just want the bed back. I then told the staffer I would come to the vet, she said "no you wont", referencing she will call the police if I did. I fear for my life and I will never take any animal to there vet! I told her I would post a review and she then got very verbally abusive. Do not take you pet to Whitesburg!
We've seen 3 of the doctors at this multi associate clinic and while they've all been respectful and friendly, we really.. REALLY.. love Dr. Ashley Pott. She just exudes compassion and LOVE for what she does and doesn't come off cold or skiddish in any way. I wish I could rate her alone way more than 5 stars. I also feel like she's the only one that actually read our dogs chart before she came into speak with us and seemed knowledgeable about him, his behavior, his ear issues, and what we had already tried without us repeating his history in full again and trying to explain everything to another new doc that we may never actually see a second time.. As is the chance you take with a multi associate clinic of any kind when you don't have a specific dr you know or were recommended from the beginning. Our old boy has had a nasty ear infection that's been intermittently persistent over the past 3 years. We changed doctors/clinics bc our previous Dr was only prescribing mometamax and giving allergy shots a few times a year (over the year and a half we saw him) and nothing was changing. He would get better, but never actually get rid of it for any lengthy period and then it would come back in full force and within an extremely short time frame it just made him and everything near him smell so, sooooo bad. I'm pretty sure he also lost most of his hearing from dealing with this, but it could also be bc he's super old (~12-14). We got Dr. Pott the 3rd time we visited. The other two doctors had followed the same route as the dr we left but minus the allergy shot.. I was giving one last chance to WAH to see if we could at least calm his ear before finding a new doctor and (admittedly) I was a bit skeptical when Dr. Pott suggested a different solution in a steroid plus another different med that she had to administer rather than a take home. No one had even mentioned whatever med it was to us before *or even indicated* there was another option other than mometamax and ear rinsing for 14 days over and over! Within 48 hours it was obvious our boy was already feeling better. His ear was perky again and he didn't seem to be as mopey. He didn't even mind going back to see Dr. Pott for the follow up appointment! After only about a week, it seemed like he was actually able to hear at least a little when yelling his name outside! While the other doctors may be good doctors in their own right, Dr. Pott is truly a great one. At the absolute least she deserves thanks for giving our sweet senior dog his pep and his smile back!
They take great care of Honey, our doxie. Dr. Pott is very caring and seems to know Honey individually. Remembers the quirks that she has.
AWFUL TERRIBLE THE WORST VET CLINIC I HAVE EVER BEEN TO Not even ONE star This place sucks .. the people who work there have such BAD AWFUL attitude and god is my witness they are the biggest liars ever Awful customer service Treated my dog with NO CARE (they keep taking him to the back at least like 5 times) and it stressed him a lot They also just care about money .. had me vaccinate my dog twice in one day and took his blood for NO reason and sold me medecine that I did not even need (I even showed them that I already had the medecine at home) but insisted I buy more from them They promised me that if I give my dog two vaccines at their clinic they will allow him to enter their park.. but right after I vaccinated him (knowing that we do not live in huntsville and do not need those vaccines where we come from) they told me that I have to neuter him and that they made it a new policy that day, WHAT A LIE and JOKE (so they just want more and more money on procedures and stuff) The most terrible awful veterinary place I have ever been to .. AWFUL AWFUL AWFUL I never been so angry at a business or a palce before My dogs are both teacups and bost cost me 10,000$ and I try to do my best to give them the best care and love there is But this clinic is the last place I will take of them ever again !!!!!
I needed international travel certificates for 3 cats. These guys knew exactly what I needed and what to do. Great animal care and and amazing knowledgeable staff. Best vets office I've ever been to. When I get local again, I will definitely be seeing them for my pets. Fantastic staff and doctors.
Excellent vet here.
The staff here is excellent. They've been great with both our dogs, including a very cranky dachshund.
They saved the life of my Golden twice. The first time he was poisoned by treated lumber and the second time he developed throat cancer when he was seven. With their help he lived a great life until he was 15. I now have a yellow lab who goes crazy whenever we go by. He loves the boarding facilities but sometimes we have to go in just so he can say hello. Great service, great staff, great recently renovated facilities.
The staff was friendly, the office was clean, and the service was prompt. They took care of what I came in for in a timely and professional manner.
Our dog, Boo, was bitten by another dog. She was seen at the emergency clinic but then it got infected so we brought her in to see her vet. The care, response, and concern shown by all of the employees was incredible. We are so blessed to have such a good vet to take our babies to! Kudos to Steven....we were outside and were upset about Boo's infection and he went out of his way to stay with us until we were calmed down and knew she would be ok and was in good hands.
though expensive, i have taken several different pets here for over 15 yrs. All the veterinarians have been compassionate and caring. Most of the staff have always been professional and helpful. I have had to make the difficult decision to euthanize two of my cats, and each time everyone was wonderful during these emotional times. The boarding facilities offer different pricing levels and extra s to accommodate clients ability to pay. The staff are helpful in making payment options known. I always recommend W.A.H. when anyone ask for a veterinarian.
Phenomenal employees and kennel staff taking care of the furbabies! Great place for your furbabies! And AMAZING Doctors!
Best animal hospital around
Dr. Russell and staff are caring and wonderful
We've taken our pets here for years. They are friendly and treat our animals well.
The doctors are very personable. They were great with my dog.
Nice place, nice staff.
My girls (2 90-lb German Sheppies) refuse to see any other vet besides Dr. Russell. Period. We've moved to Delaware but still return when anything serious happens. We just did a "car trip" from Rehoboth Beach to Huntsville so Annie could get surgery on her hip. There's just no better vet!
Excellent boarding services.
Great place. Staff and doctors are very trustworthy and caring. Love the girls in the back who take care of my dog in puppy enrichment. Only place I will go for vet care for my dog.
I love Whitesburg Animal Hospital! I refer all my friends to Dr. Russell. The boarding facility is great and while I hate not taking my miniature schnauzer with me when I travel, I feel confident that Benny is being taken care of by kind and attentive care-givers. The front desk staff and vet techs are wonderful and always makes sure both Benny and I are being taken care of and never mind when I ask a million questions. Dr. Russell is so patient and kind to my dog and is so gentle when Benny gets nervous. His skill and wealth of knowledge always puts me at ease. I never feel like we're being rushed and all my concerns and questions are taken care of. My dog, Benny, is my baby and I am always confident that he gets the best care at Whitesburg Animal Hospital!
Very friendly staff. Took good care of my baby girl Dixie. This is a great place.
Great care, loving staff.
The best! I wouldn't trust my boy with anyone else! Very knowledgable doctors and staff. The best care you can get!
Full service vet with multiple levels of boarding options.
They saved my cat Drax's life in my opinion.
I do not recommend any pet owner allowing any of Whitesburg staff to treat their pets!!!! Their will always be two sides of each story, so I will tell you mine; I have two French Bulldogs, their doctor Ashley Potts was very nice and knowledgeable. Both I and my partner Jeff was blown away by Ms. Potts, she was so nice and kind to our pups; Thea and Kirk. Right before Christmas, one of our dogs, Thea had a emergency, Dr. Potts and staff did not really care to schedule a appointment till after Thea was feeling better. A appointment was scheduled and she was seen. So, after that the relationship turned sour. Jeff and I went away to the United Kingdom for two weeks, both Thea and Kirk stayed with the vet. Thea had two beds, one was her very first bed. We gave the vet everything to make them both feel like home while we were away. Sadly when we picked up our pups, Thea had a bloody ear and redness on her belly. Kirk was fine. They refused to give us Thea's bed, also they were too busy to take a look at our pups, they wanted us to wait hours to a doctor was available. I then completed a anonymous survey online. I received a call from the vet wanting to terminate the relationship between us and them. The staff member I spoke to was very rude and truly did not care about our pets, all she cared about was protecting her and the vet. She then refused to hand over Thea's bed, she claims we have it and she has us on video.... It was her very first when we adopted her, we will never have it back :( I do not care about the vet, I just want the bed back. I then told the staffer I would come to the vet, she said "no you wont", referencing she will call the police if I did. I fear for my life and I will never take any animal to there vet! I told her I would post a review and she then got very verbally abusive. Do not take you pet to Whitesburg!
AWFUL TERRIBLE THE WORST VET CLINIC I HAVE EVER BEEN TO Not even ONE star This place sucks .. the people who work there have such BAD AWFUL attitude and god is my witness they are the biggest liars ever Awful customer service Treated my dog with NO CARE (they keep taking him to the back at least like 5 times) and it stressed him a lot They also just care about money .. had me vaccinate my dog twice in one day and took his blood for NO reason and sold me medecine that I did not even need (I even showed them that I already had the medecine at home) but insisted I buy more from them They promised me that if I give my dog two vaccines at their clinic they will allow him to enter their park.. but right after I vaccinated him (knowing that we do not live in huntsville and do not need those vaccines where we come from) they told me that I have to neuter him and that they made it a new policy that day, WHAT A LIE and JOKE (so they just want more and more money on procedures and stuff) The most terrible awful veterinary place I have ever been to .. AWFUL AWFUL AWFUL I never been so angry at a business or a palce before My dogs are both teacups and bost cost me 10,000$ and I try to do my best to give them the best care and love there is But this clinic is the last place I will take of them ever again !!!!!
Excellent vet here.
The staff here is excellent. They've been great with both our dogs, including a very cranky dachshund.
They saved the life of my Golden twice. The first time he was poisoned by treated lumber and the second time he developed throat cancer when he was seven. With their help he lived a great life until he was 15. I now have a yellow lab who goes crazy whenever we go by. He loves the boarding facilities but sometimes we have to go in just so he can say hello. Great service, great staff, great recently renovated facilities.
The staff was friendly, the office was clean, and the service was prompt. They took care of what I came in for in a timely and professional manner.
Our dog, Boo, was bitten by another dog. She was seen at the emergency clinic but then it got infected so we brought her in to see her vet. The care, response, and concern shown by all of the employees was incredible. We are so blessed to have such a good vet to take our babies to! Kudos to Steven....we were outside and were upset about Boo's infection and he went out of his way to stay with us until we were calmed down and knew she would be ok and was in good hands.
though expensive, i have taken several different pets here for over 15 yrs. All the veterinarians have been compassionate and caring. Most of the staff have always been professional and helpful. I have had to make the difficult decision to euthanize two of my cats, and each time everyone was wonderful during these emotional times. The boarding facilities offer different pricing levels and extra s to accommodate clients ability to pay. The staff are helpful in making payment options known. I always recommend W.A.H. when anyone ask for a veterinarian.
Phenomenal employees and kennel staff taking care of the furbabies! Great place for your furbabies! And AMAZING Doctors!
Best animal hospital around
Dr. Russell and staff are caring and wonderful
We've taken our pets here for years. They are friendly and treat our animals well.
The doctors are very personable. They were great with my dog.
Great place! I moved to Birmingham, but I still make the drive when my dog needs to see a vet.
Absolutely my favorite vet! Dr. Hall always does amazing with our dogs and their boarding facility is outstanding. Front desk has always been so helpful with all of our pups. And the girls who help with boarding always makes us feel at ease when we leave them there by sending photos!
Awesome caring vet! Dr Russell is great! We used to do the Enrichment but moved further away. I would highly recommend!
Amazingly personalized care! Whitesburg Animal Hospital employees ALWAYS (not sometimes but ALWAYS) greet my pet by her name. The employees in Enrichment (Doggie Daycare) do a great job. I was amazed the first time I got an email with a picture of my pet from Enrichment. The quality of care makes the daycare program an exceptional value.
They have taken care of my dog for a long time. Always a good experience
I have boarded my lab mix, Annie, here 3-4 times. She is still in her puppy phase, so she's a bit hyper and while I have family members who will watch my older dog, no one will keep Annie! Whitesburg does a great job with her, she always comes home tired and clean. I have boarded her elsewhere where she has come home and I've immediately had to give her a bath because she's been kept in a kennel too long. I will never board anywhere else. Thanks so much for taking great care of my girl!
Outstanding service. Good boarding too.
They love animals
They suck
Great vets and staff
This clinic will try to swindle you at every turn, trying to convince you to buy everything under the sun to properly take care of your dog's illness. My dog has been sick with the same problem for 2 months with a very simple illness, and they have yet to resolve the problem, all the while being dramatic about it and making me buy expensive medicine after expensive medicine ($2,000 so far) without a resolution to the problem. Highly incompetent. They have misread symptoms and given her medicine that she has had horrible reactions to. Some of the staff members are very sweet, but others are downright rude. Save yourself from experiencing rude staff and incompetent vets and just take your money elsewhere.
Have experienced wonderful service for our cats and dog. One of our cats had to be put down after a lengthy illness and they were so wonderful about that. Our dog got sick while he was being boarded and they did what we wanted and figured out what was the cause. Our dog is dying of cancer but is still happy and fairly energetic so they are supporting us with medication to help him a bit but totally on board with us on not trying to do desperate measures for a dog riddled with metastatic cancers throughout various organs. Everyone there is very polite and caring.
A lot of the dogs don't get fed for the first time until 11 am. As well as some of the dogs don't get let outside until 11am either. Leaving the dogs to either hold it in or sit in their own filth for hours.
Great service. They handle animals with care.
Great staff and very clean office. We've taken our dog here ever since we moved to Huntsville and are very satisfied. Everyone is very kind and we've always been in and out quickly.
Staff is always friendly and helpful. Dr. Pott is my pup's vet. She's very caring and takes her time to address any concerns. The Enrichment team (doggy daycare) always take such good care of my fur baby. We love how they love our babies!!
Great place! I moved to Birmingham, but I still make the drive when my dog needs to see a vet.
Awesome caring vet! Dr Russell is great! We used to do the Enrichment but moved further away. I would highly recommend!
Amazingly personalized care! Whitesburg Animal Hospital employees ALWAYS (not sometimes but ALWAYS) greet my pet by her name. The employees in Enrichment (Doggie Daycare) do a great job. I was amazed the first time I got an email with a picture of my pet from Enrichment. The quality of care makes the daycare program an exceptional value.
They have taken care of my dog for a long time. Always a good experience
I have boarded my lab mix, Annie, here 3-4 times. She is still in her puppy phase, so she's a bit hyper and while I have family members who will watch my older dog, no one will keep Annie! Whitesburg does a great job with her, she always comes home tired and clean. I have boarded her elsewhere where she has come home and I've immediately had to give her a bath because she's been kept in a kennel too long. I will never board anywhere else. Thanks so much for taking great care of my girl!
Outstanding service. Good boarding too.
They love animals
They suck
Great vets and staff
This clinic will try to swindle you at every turn, trying to convince you to buy everything under the sun to properly take care of your dog's illness. My dog has been sick with the same problem for 2 months with a very simple illness, and they have yet to resolve the problem, all the while being dramatic about it and making me buy expensive medicine after expensive medicine ($2,000 so far) without a resolution to the problem. Highly incompetent. They have misread symptoms and given her medicine that she has had horrible reactions to. Some of the staff members are very sweet, but others are downright rude. Save yourself from experiencing rude staff and incompetent vets and just take your money elsewhere.
Have experienced wonderful service for our cats and dog. One of our cats had to be put down after a lengthy illness and they were so wonderful about that. Our dog got sick while he was being boarded and they did what we wanted and figured out what was the cause. Our dog is dying of cancer but is still happy and fairly energetic so they are supporting us with medication to help him a bit but totally on board with us on not trying to do desperate measures for a dog riddled with metastatic cancers throughout various organs. Everyone there is very polite and caring.
A lot of the dogs don't get fed for the first time until 11 am. As well as some of the dogs don't get let outside until 11am either. Leaving the dogs to either hold it in or sit in their own filth for hours.
Great service. They handle animals with care.
Great staff and very clean office. We've taken our dog here ever since we moved to Huntsville and are very satisfied. Everyone is very kind and we've always been in and out quickly.
Staff is always friendly and helpful. Dr. Pott is my pup's vet. She's very caring and takes her time to address any concerns. The Enrichment team (doggy daycare) always take such good care of my fur baby. We love how they love our babies!!