If I could give this school zero stars, I would. This University is a full on corporation. They do not care about students one bit. All they care about is the money. Most of the teachers really do not want to be there and the staff(bursars, finaid, VA, etc..) are not on the same page. They do not seem to have any information about anything, even though the job they were hired for is to be able to provide that information.
I have two separate experiences with this place. First, I applied to use my VA benefits, I think in 2013. The lady gave me an excuse about, since I was Pre-Business I couldn't get it. So I had to withdraw. The next year I applied and I was able to use it with no problem. So I basically had to postpone going to school because someone lied or just didn't care to do the proper research.
Second, this year, 2016. I started school for the spring and I decided I was going to go ahead and take out loans to finish school. So, I took out a loan to pay for books and tuition. I was waiting for my check, because we were heading into the 3rd week of school and I needed my books. So I called the Bursars and Finaid office. Bursars told me that they automatically add the loan to the tuition. I said, are books not a part of tuition and the girl said yes, but I think you would have to talk to the bookstore about that. Worng! So, I went and withdrew from my classes again and filled out the proper forms to decline the loan. Then, I went onto my loan account and realized UTC had taken some money out of the loan I declined to pay for the classes I had already withdrew from. School is an embarrassment and now I have to find another school outside of the city to attend.