Reviews of University of Illinois at Chicago College of Dentistry (University)

doris freeman

My 8year old son has a phobia when it comes down to the dentist the site of the Dr. putting on gloves made him go bananas. We tried 3 different dentistries and every experience was absolutely horrible. UIC was very nice and understanding.. They really helped my son to understand what they were doing for him and why at the time of care ... I LOVE UIC!!!!

KatieBow Tango

I called to make an appointment and the girl answered the phone not saying hello just " What is the patients name" and I'm just like hello? And that I am in desperate need for my wisdom teeth to be extracted and I told them that my dentist is faxing them my referral as we speak and they said they don't have any openings until August so they will call me when they get the referral to make the appointment but didn't even ask for my name or phone number..

Jorge Alexis Jaimes

The dentistry is spectacular with their service. The dentists and staff are very sweet and nice as they always place their care towards their patients. I have been attending UIC dental for the past 16 years and I had never had an issue or complaint about this place. I highly recommend this dentistry as my experience has been mellowed with satisfaction and in no doubt will I change my mind about this place.

Louise Dixon

Betti Shahin was amazing. She worked diligently to ensure that I received service, after an extensive process and wait. She made sure that I received dental care. She and the supervising Dentist, Dr. Afshari provided great service. Thank you!

John Robbins

I had some major implant work done here. The team of Doctors maintained professional care all through the process. The atmosphere is bright, modern, and comfortable. When you have an upcoming appointment an automated phone prompt contacts you to assure that you're aware of the date. You can also have a text message sent to you. I'll be returning to the school for ongoing dental care. They do excellent work. I give them a superlative.

Chrissy James

I Think That It Is Ashame That I Have To Come To An Emergency Room Due To An Infection Within My Gums... I Have Been Calling This Place For Weeks Trying To Pin Down And Appointment Only To Never Get In Touch With Anyone Let Alone A Call Back In Regards To An Appointment.. I Am Totally Displeased With These People

Uriel Talon

Very rude receptionist answerimg phone calls.. no people skills whatsoever

Rose Wordlaw

Excellent dental work and great prices

Rakesh Shah

I have been going there since last 4 years, They extracted my molar tooth 1 year ago, and despite agreed to pay And signed treatment plan for implant. They haven't started work yet. Oh it's so terrible, and unprofessional institute I have ever been in U.S. Treatment is so lengthy and poor bedside manners .

Marige Fruscione

I recommend UIC for all your dental needs. Drs are excellent they care and listen to your needs. I am very happy with Dr. Jesspreet Parmar and Dr. Chad Petersen I admire their work.

John Sandy

The students and Faculty at UIC Dental school show a commitment to patient care and to expert dental treatment of the first order. I have been treated by about 4 different students over the past 2 years, all in their final pre-doctoral year. They have all been excellent and I have enjoyed their very friendly approach and caring skills. Presently, I am being treated by Arshad Muhammed who will next be interviewed for the Masters program. Arshad is outstanding technically and spends great time and effort over getting the job to the excellent result he expects of himself. He also takes time to explain the upcoming procedure and why he (with Faculty)has chosen the particular treatment option. He, and my earlier students have been trained by faculty member, Dr Ashfari, who puts the patient at ease and discusses the next steps with the student and the patient. All the students enjoy working with her and I have felt very comfortable knowing that her expertise and experience are being brought to bear on my dental health. In short ,I rate the clinic very highly and would recommend it without reservation.

fjohnson0816

Tried for over a week to get an appointment for my son. Called every number and dialed every extension listed and no answers, left voicemails, and multiple emails. When finally getting a call back there was no apology for the inconvenience of not being able to hear from anybody. The only thing the lady was worried about was my insurance carrier and to let me know that I was going to be charged. Also after letting her know that I needed the next available appointment she tells me the next appointment is for July 30th! Over a month away!! Horrible attitude and no concern for anything other than getting a payment from me. When trying to call back and try to get a same day appointment, once again no answers and no reply to any emails. The staff and students who work with the children when you do finally do get an appointment are great. However the phone staff and systems need to be replaced. Not good customer service at all especially when handling children's care.

diane Ribbentrop

Excellent care but very hard to get first appt. Keep trying Save tons of cash compared to ' regular ' dentists. Understand that calls will not be answered UNLESS they have appointment slots open.! Many want this service but slots are limited. Once you get in Its more than worth it. Calls are accepted only at certain times in the AM ...

Carman Chiu

it's impossible to contact them to set up an appointment! like what some of the others have said, I have left 2 voicemails and sent them in an email in the past week but they still have never got back to me! The person who comments back on those reviews just says "thanks for your feedback"...ok what is that supposed to do? are you going to fix your phone or what? CONTACT THEM BACK. CONTACT MEEE BACK.

nickie p

Horrible...just horrible. I was recommended to get surgery under general anesthesia for my wisdom teeth. After telling them about my complications due to ehlers danlos syndrome and potsyndrome, they decided to continue and be rough. During my recovery I got dry sockets by day 2 and was sent to the emergency room. Following that there was a piece of gauze that was left in my socket by week four and was infected. Not only that but it left permanent damage during the incubation of general anesthesia. I Remember by week 3 my throat was still on fire. Now I have 21 tonsil stones every two weeks because these people decided to ignore that I had severe sensitivities and they forced the tube in and out of my throat. What a shame because now I have to get my tonsils removed which is another procedure that could be potentially dangerous for me. I tend to get infections with every surgery I get and healing time is always triple the time. I am on month 3 and my wisdom teeth still have not closed because of my illnesses. Now I have to go back and do another surgery in a month because these people decided to ignore my warning and all the medical evidence and instructions that I had told him to do. Shame on this Dentistry. They should be sued

Steve Cheie

My dentist and myself have sent numerous emails and attempted to make phone call after phone call to set up an appointment. I had a dental emergency where my wisdom tooth cracked open and became infected. The lack of urgency from this facility is insane! Now, 4 months later, the pain and inability to eat without feeling a stabbing sensation in my mouth is horrible. I am a full grown man and I cry from the pain. A few days back I finally got through and managed to make an appointment. However, as I sit here today I now see why the are in such turmoil. Poor organization and time management. Workers run around ignorantly looking for their patient. The front desk receptionist is more interested in her phone and is offended when a patient asks for help or clarification. In addition, she puts her office voicemail on speaker, so others in the waiting room are able hear sensitive patient information.... HIPPA PRIVACY VIOLATION!! In brief, I can only make one recommendation... CLOSE!!!! If UIC's College of Dentistry is a reflection of the rest of the University's professionalism.... I am glad I decided to attend Loyola University. This establishment is a joke!

A Google user

Four stars because it was literally impossible for me to get a hold of someone to schedule my daughter to be seen. Finally I left a message and 3 weeks later a woman called back to set her appointment up. Anyways my daughter's dentist is amazing with children. He is just great, and I'm so happy we got scheduled with him. We also have been brought back right away, no wait time for us.

Denise Hernandez

I really want to thank Johnnie Mae Davis and the excellent doctors at UIC College of Dentistry for your your excellent services and the surgery she needed so badly as she was suffering from the pain and damage from her impacted teeth. The procedure was very quick...45 mins. It's been hours since her surgery and she is doing great. She is doing everything as instructed and has not complained of any pain or problems. The bleeding stopped awhile ago and she has been eating very soft and light foods as instructed. Thank you so much, I am so grateful.

Constance Carroll

I had work done there when I was 16 years old. The beautiful solid gold crown just popped off yesterday. I'll be 68 years old in a few days. I have a dentist but for some reason I want to come back to where it all began. I read the Finch story and feel very sad for her. She seems to think she's got the English grammar thing together and used the word "know"incorrectly two times. We must learn to be more tolerant of each other. wouldn't this world be a better place?

Saralyn Fosnight

Impossible to leave a message on the Endodontics clinic line. Tried for many days to get in touch with the dentist who was supposed to do my procedure and was unable to. They do not dispose of messages to clear their line so there is no room to leave a new voicemail. It was very important that I be able to contact the dentist who was doing my procedure. Finally, in desperation, I canceled it. Now I must start all over again, if and when I can ever get through. Meanwhile, I have a tooth with a hole in it that isn't being attended to. I have a feeling that I will end up having to go over there to get things clarified, which is inefficient and annoying. Now, two years later, the tooth crumbled and became abscessed. I'm having it pulled on Friday at NorthShore Hospital's dental clinic. The abscess has been extremely painful and costly, and now I will have a hole where I should have had a crown. Dentistry in Chicago sucks.

FLY KIDS 6

Once you get through all the red tape. It's a few hours of waiting if you walk in after 8:30 am. You have to watch 1st floor registration especially if they assume you're an out of towner. The lady said I didn't give her an insurance card but found it on the floor behind her desk after I asked for it back. Just something for you to observe because without insurance once you go to the next lady you will have to pay cash out of pocket. And in turn they can double back and put your insurance in the computer if they have your card and pocket the money you paid out of pocket. One thing I did like they named the different floors after classical musicians, Upstairs the procedure itself was pretty fast the doctors and nurses were very nice and understanding.

Ashley Harris

It is virtually impossible to set an appointment over the phone. So just go down there and do it in person otherwise dont bother. Be warned they are always booked. You may can get a walk in appointment you may not. You may get one for 4 months later. The actual service is pretty spot on the prices are fair enough in comparison to other places when you are self paying. Overall i would recommend this place.

Ms. Ashe

I came into the urgent care today for a visit with my Wisdom tooth poking threw and got it pulled the same day! My dentist was nice to me and so were the post grad students who pulled my tooth out. All together I was there maybe 2 hours tops and all this was done thanks to these talented students. I was comfortable, and had less pain walking out. Thank you UIC ! Great place to have dental work done for low cost but high quality.

Kathy Palacios

Karoline Biami is my current student dentist and I couldn't be any happier. My visits with her are always enjoyable and informative ...even though it's a dental visit. She has a great disposition and a professional bedside manner. She takes her time to explain things, making sure you understand and truly make your visit feel all about you and not just getting good grades.This young woman will be a a brilliant dentist ..no doubt! When you go there look for the student who always wears a huge smile no matter how this stressful environment/ education can be be these young folks and you will know who I am talking about. As far as the clinic, it provides a great education and work environment for it's students. For it's patients it provides professional dental care at affordable prices. My only issue at the clinic is the front desk staff where you check-in. No people or customer service skills They need to be more friendly and smile ...after all it is a dental school! Unfortunately, they are the first impression when you arrive and it generally is not pleasant which I believe can cause a patient some added stress that they may already have about dental visits. Once you get past them and have a student like Karoline to calm you down, ease your fears...the visit is a piece of cake.

Rae Crist

This rating is only for their new patient customer service. I have called about eight times at varied hours in past few business days for urgent care and always get automated messages. Can’t leave a voice mail, no one calls back, and there’s no way to email the department I actually need to see. Definitely needs to be fixed for urgent care at least.

Katrina Ferguson

I don’t want to give this place a bad review but do they take walk ins?

Heather Ahern

Don't go to the UIC dentist program for anything but braces that school isn't running smoothly at all they tell you 1 thing on the phone another when you get there and then they'll charge you like 300 before even cleaning your teeth and that doesn't include travel costs you can tell them that you don't have a lot of money but they won't try to help you out then when you do get your teeth clean they tell you not to close your mouth when you feel like your drowning to swallow the water that's in your mouth and they're hard on your teeth and on you and won't give you your records even though you've called repeatedly about it. Don't go don't do it I talked to a manager that said this is the way we do it here and that they were going to charge me more money when they agreed to a certain price in the beginning. Just don't go there.

al johnson

I love this place. And my dentist Dr Arti is the best!!

Cronauer Angelakis

Everyone were very friendly, knowledgeable, and very trust worthy. I enjoyed our time together, and I was sure that I was in good hands with their team. Thank You!!

Charles Scantlebury

In September and October I was experiencing discomfort on the right side in the back of my tongue. I thought my tongue was scratching a chipped tooth. I finally couldn't take it any longer and went to my dentist Dr. Lotsof at Methodist Hospital. When he took a look at my tongue he excused himself and went to his office where he made an appointment with Dr. Louis Halkias of Oral Surgery Associates. I went to see him and November 3rd he performed a Biopsy on my tongue. A week later I went back and he told me that the results of the Biopsy showed that I had tongue cancer. He also made an appointment with Dr. Markiewicz and told me that Dr. Markiewicz not only was his teacher but his specialty was tongue cancer. When I went to see him I brought my girlfriend who was a cancer survivor and she had a lot of questions which Dr.Markiewicz answered everyone which really helped me understand. The best news though was when the Doctor examined my tongue he told me that we caught the cancer in it's infancy and that it hadn't spread. He told me I had squamous cell carcinomas. He also told me there would be a partial tongue removal plus a sentinel node biopsy. On November 30th I had surgery And since then I've been cancer free. I continue to see Dr.Markiewicz once every 6 weeks and since yesterday (5-22-17) it's now every 3 months. Not only do I think that Dr. Markiewicz is awesome I also think he ROCKS!!! Sincerely, Charley Scantlebury

Naval Arora

Excellent job and professors are very nice.

Project Holden

I've called nonstop for decades. They never answer phones, never return calls, never return emails, etc. They are the most dysfunctional dental oriented group in the entirely of the world. All of my teeth have fallen out waiting for just one person in the whole group just to respond to any stimuli. That's the problem with welfare-based services. If they get handouts, they never actually have to work.

Kim Johnson

I came to UIC over a year ago with the intention of getting an implant. As a new patient a new treatment plan was created by my student doctor Khadija who has since graduated 2019. She was great. I was abruptly handed off to another student dentist Gretchen in the endo department for a recommended root canal on a tooth that I had no problems with. She used an instrument to prop open my mouth for the procedure that was not the correct size. I was extremely uncomfortable throughout the entire procedure. She actually mentioned to the supervising dentist that she used this instrument because she was provided with a tool tray that had the wrong size several times. The procedure was long and painful. When she used anesthesia, it felt like she stabbed the roof of my mouth and I was literally brought to tears. She packed the tooth with a temporary filling that was clunky (the material was left uneven and on the surface of neighboring teeth. When I returned a few weeks later for the crown placement with yet another student dentist Dr. Lakhani, he commented that "there was a lot of material used on my tooth as a temporary filling." He discovered after removing the material that I did not have enough tooth surface to place a crown. Two supervising dentists came by to consult and agreed. A tooth that was not causing me problems was disrupted by your staff, broken down to the point of no return, I went through extremely painful experiences, wasted time and money and I am left with having to have my tooth extracted and taking on the expense time and discomfort of getting an implant. I still do not have the original procedure completed which brought me to the clinic. Pay the extra money it is not worth the savings to go through what I went through by visiting this clinic.

Lizania Rivas

It’s impossible to reach them through the phone. I already have an appointment there but I just need to know the date of when it is? Does anyone know there email?

Shirley Ndoria

Shawn Jung was my student dentist he was exceptional he worked with my schedule. I also worked with Dr. Marinis he was amazing. I had to take a break due to a chemo infusion and as soon as my schedule is clear I look forward to continue treatment with Diora who is my new student dentist. She has been great communicating about scheduling.

Dan Chan

Cant set up appointment through phone. Perhaps lacking workers?

Brittany Villotti

I've tried calling every single day for weeks and left messages, the email isn't monitored and my insurance won't cover anywhere else. This is a joke to even try and make an appointment!

Dejanae Kennedy

I went and got my wisdom teeth removed March 20th 2018. I was nervous but the procedure went pretty smoothly . My app was at 10:00 am they called me back there about 10:25 so not to much of a long wait . I would recommend going here however he down parts are it’s hard to get in Contact with someone to make an app over the phone . They are constantly busy so I suggest email them what your trying to come in for and send your referral papers . Or go inside to make an appointment.

Obrn1997

I had a very positive experience. I had a dental bridge replaced by Dr. Zurich and he was awesome. He explained everything thoroughly and answered all my questions. His bedside manner is phenomenal, very genuine. I also required a root canal to be redone as well. Dr. Zurich did not proceed with the implant until he was absolutely sure I wasn't having any pain. The staff is friendly and professional. I was impressed and would definitely recommend the University of Illinois at Chicago College of Dentistry.

Marcy Specht

I've tried to call app day long to make an appt for my daughter for a root canal. She can only see an endotonist because you take her insurance but I can't leave a voice mail cause it says mail box is full. I can't leave an email cause no one responds! This is just ridiculous! How do I get a hold of you guys??? I'm so aggravated!

Yvette Jordan

I have been having a wonderful experience at UIC Denistry. My student Tanvi has been very knowledgeable with my treatment and what it will entail. I look forward to having a clean bill of health with my teeth and oral wellness. Have patience and you will have a great smile.

Martin Finnegan

My student dentist Shaveta Behl did a great job restoring my teeth. She was very kind, and took time to answer my many questions. She was careful to make sure my bite fit perfectly, and I felt that I could trust her to do the dental work the right way. I appreciated her willingness to show me the proper way to floss, and as far as dentist appointments go I was happy with the experience.

Kimberly Bak

This rating is only for their new patient customer service. I have called about eight times at varied hours in past few business days for dentistry and always get automated messages. Can’t leave a voice mail, no one calls back, and there’s no way to email the department I actually need to see. Definitely needs to be fixed. I will let people know if you have a dental emergency DO NOT GO HERE! They dont accept walk ins no mater the urgency.

Adana Finch

I called the U I C Dentist on 01/13/2016 to see if I could reschedule an appointment for my son, a Hispanic woman returned my call back on 01/14/2016 about 11:05 am, as we were talking I could barely understand her as we'll as I don't think should could really understand me due to her not learning proper English and I never took Spanish, but due to me being born and raised in the United States of America, why would I need to learn Spanish? This Hispanic woman had the audacity to hang up in my face because she's to lazy to do the job that she's being paid to do, when will this change, are they even trying to deal with the poor customer service at this dental clinic? U.I.C. Pediatric Dental School Customer Service is horrible, it makes know since at all, the sad part about all of this is that know one will do anything to change their snotty ways.

Frank Karels

Great experience , very efficient and very knowledgeable . They take their time to make sure the job at hand is done right .

Shauntae Gore

I'd give zero stars if I could. I was referred to UIC to address my baby's "baby bottle caries" because they accept my insurance. I was warned by the dental office that it's very hard to get an appointment because they don't answer the phone. She was not lying. I called over and over again, and emailed. No response. I found a pediatric dentistry that will see my son thankfully.

Kathleen Salerno

My amazing student dentist Nisha, Has been so great. I can’t say enough good things about the care and treatment that I have received. Her communication skill are outstanding. She is so talented, she is going to make an outstanding dentist. Kathleen Salerno

Olivergavin Gavin

They charge a reasonable small fee and they explain all the procedures and steps you go through there Dental plan Medicaid Card just pay for Extractions, X - Ray and basic Cleaning of teeth the UIC Students are good and excellent for there work with the staff how assist them with patients. I highly recommend this place to families, Friends, and public.

Brenda C

horrible experience i took my 6 year old here and the doctor was horrible she needed to remove her tooth and didnt even wait for her mouth to numb i swear the doctor didnt wait 30sec after the shot and stared pulling my daughters tooth my daughter started shaking and i ask her if she waited enough for the part to numb and she completely ignore me continue pulling and continue to have a non related conversation with the nurse my daughter was behaving after that experience we havent been able to control her fear to the dentist and that was not even her first visit it was her 5th visit to a dentist DO NOT RECOMMEND this was not our first bad experience at this location

Melissa Goodman

My son goes for his teeth.he has ali who is great with him. Only reason i did not give 5 starts is becuse if you call you dont get a person. This needs to be fixed

Gabby Corral

I've been trying to set up an appointment for weeks and haven't been able to get in contact with someone. I can't leave a message because the inbox is full and have called several times in the day to see if that was the issue. Please please let me know what the issue is as I really need to set up an appointment and my options are limited. Thanks!

socialmediatwpress twpf

Concerned, kind and compassionate students working with very skilled Dentists providing affordable Dental Care

Nabil Patel

Like everyone says they just don't pick up phone, and yeah owner keeps responding thanks for the feedback what an idiot, doesn't do anything about it. Don't know what their problem is bunch of scumbags, they should just close the clinic, completely incapable.

Klaudyna Mitera

horrible horrible horrible! I have been trying to get in touch with pediatrics for 4 MONTHS and there is NEVER EVER anyone there to answer my phone call. my son was referred here and I can't even make an appointment . worst customer service ever

Dyann Berndt

I have been utilizing the services of the UIC College of Dentistry for many years, as I've never had dental insurance. They are reasonably priced; but, more importantly, the dental students are top notch. I am currently with my sixth student, and I've been very impressed with all of them. The only downside is that most steps of whatever treatment you are receiving need to be checked by a professor, and that extends the time you are in the chair. That can also be a positive, however, as you are assured that your treatment is monitored. I still give them a giant thumbs up!

Dimarvin Puerto

The hospital as a whole is AMAZING! Just to put it in simple terms. Within the hospital, dentist of such caliber should get a raise! When you leave you leave feeling as a new person. In addition the tooth work is astonishing. -Fellow Patient

JUSTINE LARSON

At my daughters appointment and I’m asked to wait outside. I’m sorry but you can’t trust anyone now a days and as a parent, you should be allowed to stay by your child’s side.

Carmen Cohn

My husband spent over $29,000.00 for upper implants and they failed right awayits been 6 yrs and they still trying to work on his teeth . This people are not responsible? At the end he got a removable plates which had been pretty bad. In the meantime he had suffering all these and unable to eat with the plates. Now they want more money. They are blaming my husband for the failure. I think is unfair and feel bamboozled.

Anja Arseven

An amazing place! Dr. Kelsey and her assistants were so patient and so kind to my daughter who has a fear of dentists. She explained every step and made my daughter and I feel safe and cared for! Love them!

Destined Tofly

Student do not write back right away when he does i ask for appt he doesnt respond and i would have to keep texting dont know whats going on unprofessional nice person dont remember certain info in the beginning dont answer phones.

Cie; Bellarini

Really don't know how anyone is giving UIC College of Dentistry anything more than a 1 star rating ...if they had a lesser grade than 1, I would surely give it to them...As it relates to getting a appointment. I faxed my referral over to the clinic, as stated on their voice message...it has been 3 weeks, I haven't gotten a call back. So, I went to their website to see if any information is posted as to when to expect to be contacted after you've faxed over your referral. No information is given. Now, there are several numbers on their website to call and set up a new appointment, but, it only allows you to leave a message. Really? How effective is that? What kind of system do UIC College of Dentistry have here ???? Inquiring minds would love to know??? For sure it's not being ran smoothly. UIC College of Dentistry is totally not professional at all! I hope the government is not contributing our tax dollars to this non-effective facility, if so, that would truly suck!!

jason rector

This is ridiculous! My daughters dentist gave me a referral for UIC and I have been trying to reach them for months! Every day I have called at least once and no one has answered the phone so I can schedule an appointment! Its ridiculous! I have left numerous messages with my contact information and my daughters name and have yet to receive a call back! Do not bother with this place!!!!

Eugenia Jackson

I Have Been a Patient at UIC Dental for Several yrs. now; I am frequently receiving Compliments from others about "How Great My Teeth Look". I owe it to the Various Hard Working Student Dentist that have "Assisted" me In my Journey to Better Dental Health. Each New Year you may get a New Stu. Dr. - Currently my Dr's Name is Mrs. Baski- She is New to me. However, I feel that she is a Very Good Dentist, Thorough and Compassionate.

High life

The most unprofessional customer service you will ever find in a dentist department...don't return phone calls, no empathy towards patients...supervisors allow employees to talk however they want and does not discipline anyone for wrong doing or treatment to customers...my advice, if you could go anywhere else go...because this place is very very poor when it comes to customer service.

Natalia Gonzalez

Betti Shahin takes great care of my teeth

Carmen Garcia

awesome staff, great service at very low prices

Realiska Hayati

I really happy for the tooth and gum treatments with my beautiful friend Betti, she's very nice and detail to do for my tooth and she's helpful, great job and of course I would give her more then 5 stars ✨❤️❤️❤️❤️❤️

Berenice Gaytan

The treatment that my daughters have recieve is very good I love the dentists there...i like the personel... But what I dont like is that I am always calling to make an appointment and can't get a hold of no one. To leave a mesaage the voicemail is always full... I live an 1 and 30 mns away and can't go there just to make an appointment... They should have a receptionist who answers the phone calls.

Paola Ortega

My treatment is already 4 and a half months late because these guys are taking their sweet time. They have zero communication skills when it comes down to interacting with the patient and keeping them informed on their procedure. Last time I had any communication with the staff was about 2 months ago. I was supposed to be in post op and recovering already; however, the AMAZING doctors at UIC are treating my life like a game and my treatment has been prolonged by weeks and they still cannot give me a specific date for when my surgery is supposed to occur. I think about committing suicide on a daily basis, but I guess that would just make them happier since they wouldn't have to deal with me and my problematic surgery. Absolute medical care disgrace.

Linghui Zeng

nice employee and service. dentists are very professional and responsible.

Erica Rivera

I've been trying to call for about 3 weeks & even left 3 messages but no response... I wish I could get a call back because I need some work done in my mouth & constantly getting infections, what more can a person can handle... So in that I gave 1 star!!!

Taylor Griep

Very un attentive ! Very unprofessional and their phone system is a disaster ! no one seems to ever know anything ! Very dissatisfied and disappointed! Never again !

A Yaghmour

Close that cesspool , bring better staff and new management. The worst customer service

susana vazquez-cervantes

Pediatric dentistry: they never answer the phone. Either to cancel or make appointment. Service desk personal just talking to each other. If you tell them something they'll get mad.

Iftequar Siddiqui

No one picks up the phone and ofcourse voicemail is full ALWAYS. Typical government facility.

Laura Dominguez

I went to urgent care yesterday for wisdom tooth pain. I was seen by student Meghan Robin. She was great! I was seen pretty fast considering all the people that were in the waiting room. Everyone was called pretty fast. After I had my scans done they noticed that I had a large cyst in my jaw that my regular dentist was never able to see on regular x-rays because it was in the back of my jaw. I was told that I had to make an appointment for a consultation to discuss treatment/removal of the cyst. They gave me an urgent appointment for 9/3 (appointments are usually 3 months away) and sent me down to get my wisdom tooth extracted, yes, the same day! While i was sitting on the chair, Dr Barthana came to see me and asked if he can just do my consultation now for the cyst so that he can get it over with since I was already there. He explained that I would have to make an appointment for a biopsy, that was the first step. The students then extracted my wisdom tooth. After the extraction Dr Barthana asked if he can just do my biopsy that day since he had time. I was surprised and happy that he was willing to do that for me all in the same day. He said I broke a record because that never happens. He took me down for the biopsy and put a drain tube to see if the cyst will shrink with time. I didn't feel anything because I was pretty numb through everything. I had a great experience yesterday and I'm thankful that they were able to do everything the same day. Student Meghan was texting me checking on me through out my procedures and even when I was at home. I look forward to seeing her next month. I recommend this clinic. They really helped me! Everyone was awesome and very friendly!

Dawn Olderr Montalvo

I've called everyday for 2 weeks during their appointment scheduling hours and get a message saying they are assisting other callers. Are they really that busy?

Alicia Cisneros

I have the most good experience and Miss Betti Shahin is the most good Doctor I ever have.

Moises Sandoval

No one answers the phone to make an appointment and you can't leave a message because the voicemail box is full.

Maria Gomez

My son loves it here. The staff and dentist are really nice and caring

Anna Perez

Best Dental School I’ve been to! The equipment is new and they have E4D Digital Crown system as a part of the DMD CV!!!! All facilities are amazing and the teachers and professors are really great !!!!! I really hope to be back as a Student next year, you guys are amazing delivering care to a diverse community !

Jamie B

Dr. Alder is always very helpful and professional. She made me very comfortable during all my Dental work with her. She was always punctual and informative as to what work I needed done and why it was needed. I felt very safe with her as my dentist. Jamie Weed Beck

sweet cheeks

I am very glad that I was able to become a patient at the UIC College of Dentistry and I am very satisfied with the service and professionalism of the doctors, the students and staff there. They have not only helped with my dental needs they also helped me tremendously with other medical conditions I have, such as TMJ disorder. There are very understanding Thank you very much

Christopher Bevel

Dr. Rodriguez, who is a faculty dentist at the College was terrific. She's very friendly and great at explaining what you need done. I highly recommend the College for dental care.

Dana Aviles

Good luck trying to get anyone to answer the phone. I had an appointment this week and just needed to confirm the time of the appointment and can't get anyone to answer in ANY of the departments. I've had this appointment scheduled for three months and in four days no one can answer the phone? That's ridiculous and has been a waste of my time. Thanks for nothing.

Rita Ingo

Dentist Betty is professional kind and has given me excellent dental care. I am fortunate to have gotten her as my dentist. 5 stars. Rita ingp

Ss Ss

Horrible experience at this facility. The student dentist are horrible and very unprofessional and one of them called me his "Brother" I'm not your brother your a doctor so act like one. The people here are very arrogant and have no respect towards other people. Will make horrible dentist in the future.

Sharon Jackson

Dr Betti Shahi was wonderful, from start to finish. She was very therapeutic to me, she explained the process whereabouts I understood from start to finish. My dentures turned out great, I’m so pleased and happy to smile again. Dr Afshari I am so grateful for the wonderful work you’ve done and the referral to Dr Shahi, thanks for the both of you.

CARLOS SANTANA

overpriced and its impossible to schedule an appointment with them even if you call at the appropriate time. The machine tells you to press 1 to schedule an appointment then it transfers you to a voicemail that is not monitored. If its not monitored and no one listens to voicemails then why have it?

Joyce Amos

Is doesn't make sense that you can't call to speak with anyone regarding care. If I could give 0 stars they wouldn't have it! Get better phone system or hire more ppl to answer the damn phone! I have over 10 calls this morning alone for my child and not once did anyone answer! I will no longer bring my child here because you shouldn't have to jump through hoops for an appt or to speak with someone! Fkn terrible! Also, I've called previously months ago and left messages and no one has called back yet! But they have the nerve to send Bill's that I wasn't responsible for. Called billing and guess what? They answered! All about the coins never quality service. Spoke with someone and was not even responsible for the bill. Asked to make appt and was transferred and guess what? No fkn answer!

Marianne Rosa

To begin I’ve been in the dental field more than 10 17 years. The staff was friendly the reason I only give 3 stars actually only 2 1/2 if I could is first the phone service is horrible. Second I scheduled my daughter because her wisdom teeth are impacted. Instead they did a screening about to see if she “qualifies” for them too pull them here. I scheduled her here because they do GA. I’m not sure what she has to qualify got. Second I also brought my husband because he needs extraction and a partial again only a screening was done. they both have tooth aches but have to wait at least 6 weeks just for a comprehensive exams and then maybe get an answer. I’m not sure we want to wait. Also the fact that they want both an fmx and pan is nonsense. No insurance what so ever covers both on the same day because it’s categorized as the same thing. But the dental school requires it before they can make a decision whether they even will take them as patients. I though we option of just seeing a regular dentist. I think the receptionist have to be trained way better on categorizing what kind of appointment to make.

Naomie Nwagwu

They don't answer at all. I even left a message. My dentist gave me a referral for this place because I am in need of an oral surgeon. I have two impacted wisdom teeth that are causing me so much pain. I really don't understand what is hard about picking up the phone. Why even have a phone in the first place?

Judith K

My worst nightmare has been losing all my teeth and looking like Freddy Krueger … and over the past nine months this nightmare became my reality. I did have to have all of my teeth extracted and I did have to accept the fact that children would wonder why I was wearing my scary Halloween face mask for the several months required to fashion and fit my upper and lower “replacements” (I refuse to use the “D” word). However, Freddy Krueger was put to rest on the day before Halloween when I received my replacements from Betti Shahin, my student dentist at UIC College of Dentistry. They looked great, fit well with just a couple of minor adjustments, and have/will become the catalyst for a number of positive lifestyle changes. I began this process with extreme trepidation. This was quickly alleviated, though, by Betti, other student dentists who assisted her and faculty staff who contributed their expertise as needed. Most importantly, everyone listened and responded completely to my questions/concerns, always treated me respectfully and did everything possible to ensure that I left each appointment encouraged about the progress being made throughout my treatment plan. While my plan is not yet complete (lower replacement implants to be added for support), I am sure that the care and concern shown me by students and staff at the UIC College of Dentistry thus far will continue. Yes, I will definitely return for future dental issues. Yes, I will refer others. And yes, I am very, very grateful that, along with getting my smile back, I’ve had some light-hearted as well as laugh-out-loud moments. Doesn’t get much better than that!

Carey Smith

First of all i went to have my tooth pull... I didn't get it done today! But god send Dr.sarah DeFries to serve me, she was very thoughtful and so nice, she treated me like a person! That may me feel so grateful to have met her, because UIC have great doctors working there like her!! I can say it a great place to visit!! Thank you.

Amin Kamali

Dr. Betti Shahin is an abosute great dentist. She did a wonderful job under a faculty member Named Dr.Afshari. Overall I totally recommend going to Dr.Betti Shahin because she is a very caring doctor who cares about her patients deeply.

YHD TRAN

It's so hard to schedule an apt over the phone and cant get a hold of anyone in the office.

Steven Patton

Just tried to call to make an appointment and the voicemail is STILL full. Lol

Paula Edwards

Been calling for a month to schedule an appointment for my daughter still no response

Go crazy go stupid

Very pleased with my experience at UIC College of Dentistry.Reception staff is friendly and helpful, my doctor Vasilii Shubinets is a true professional,very knowledgable, someone who truly care about his patient and dedicated to his work.He explained in simple words the dental work I need ,made a treatment plan and already treated a few cavities-he did an amazing job!Looking forward to see this doctor and continue my treatment plan.

silentphantom69x

They have the most infuriating appointment setting process I've ever seen, they can only schedule appointments for three hours for some unknown reason. Good luck trying to get someone to even answer a call in the first place even if you do call between 9:30-11:30, no one has even answered. Everyone there is really nice though. I want to punch myself in the face every time I try and setup an appointment

Elvin Pagan

I went elsewhere. This place is a joke when it comes to customer service. They need to fire every single one of the ladies and/or men that are responsible for answering phone calls, returning voice messages left by customers, emails, and scheduling appointments. I would give this place a negative -10 stars because they owe me my time and money spent. Unbelievable!

Andre Howard Jr

I have gone there 3x's and have yet received the proper cleaning that I wanted. I know that students are performing these actions, but I do not understand the meaning of this other than MONEY!

Michael Markowski

A great place to get dental work done... Very calming and upbeat environment.... My student dentist Betty is fantastic... She's extremely skilled and knowledgeable... Plus you can't beat the prices...

Roxanna Sierra

is it impossible to make an appointment. I called the supervisor and still waiting on a call back. I was told my son has a tumor in his jaw line and I was referred to "the best oral surgeons" yet it is impossible to get someone on the phone!!

William Weed

Dr Alder is always helpful and professional. She made my wife very comfortable during all of her dental work (which has been extensive). Dr Alder is always punctual for the appointments. She was very informative as to what work was needed and why it was needed. My wife was very happy with Dr Alder and very confident with her abilities as a dentist! The only negative I would give is the Parking. The lot is an absolute nightmare in the afternoons. It took over 45 minutes after 1 appt to wind our way though the different levels. Having one attendant on duty was not efficient!

Debbie Shields

It can take well over a year for an appt. Luckily, I was seen alot sooner. The student I have is very thorough, so professional and as nice as ever!! It would cost a fortune otherwise. I've

Kayliee_x

The staff is amazing and makes you feel welcomed. I recommend this location. I refer you to my dentist named Deana :)

Eric Goldspiel

Joan Goldspiel Service at first difficult However everything runs smoothly and l am quite content with the service, now!!!

Kassandra Ramirez

Horrible front desk customer service. I only came here to get wisdoms teeth extractions but the way the front desk girls treat you makes you not want to return. They treat you with no respect and like you are an ignorant person while rolling their eyes at you. If I go to a place I want to get treated with respect and courtesy not like I'm annoying them asking questions or because they got upset last time I was there. We had to speak with their manager, Maria Limon, twice and she's very kind and respectful but it doesn't seem like she's brought it up to them because they always act so disrespectful. Don't get me wrong, the service the surgeons provided me with and clinical directors, are very nice and respectful but customer service begins from the moment you step in and today was the last time I will be there.

Jimmy Prude Sr

My experiences has been great. Tasami is an excellent dentist and has a great future in dentistry.

Donna Rimniceanu

I love this place because I suffered for a very long time without answers to my problem untill I went here! They are so very nice and patient and took time to explain things to me. They treated me with respect and great gentleness. I now have, thanks to UIC college of Dentistry an answer and a plan towards healing. Thank you Doctors and Students. See you soon. Donna

Anthony Niec

Great experience and results, 5 stars, takes longer than a regular practice would, but costs less. Betti Shahin is a great dentist.

Marjean Clevenger

I need an urgent root canal!!! No one with answer I've been in excruciating pain had to go to the emergency room for a tooth! Please answer your phone!!

Shawn Watson

Yall lucky yal getting any stars you all dont answer the phones Gave me an appointment 2 months away from the day i came for my wisdom pushing against my other teeth

K.athena Mercort

My friend recommended me to go there, she said; "they did excellent work"...but the hard part is to reschedule an appointment, clerks are not available all the times, I called many times in 2 days to make another appointment and I have not been able to talk to anyone only a machine responded my calls to leave a message but it said no one is going to return your calls.I think they need to hire more receptionists to answer the phone to set up appointments or customer service, anyway I am going to try one more day to see if they are able to answer the phone .....although the service is affordable but is not for free.... :(

Homir Bababet

I like very much to come to UIC for my dental treatments. My student dentist Betti Shahin is very knowledgeable and professional.

Ava Adediwura

The pediatric dentistry is horrible. The student dentist that assisted my child is absolutely terrible. I will be filing a complaint and posting videos of my encounter and treatment.

Isabella Wasser

I've been in so much pain for the past 2 months and have been trying EVERY DAY by email, and calling and faxing the office to schedule an appointment to get my wisdom teeth removed and NOT ONCE have i received a call back. This is the only office that will accept my insurance and i dont know what else to do. All i want is to speak to someone and i literally cannot get a hold of one single person. if youre not going to answer your phones EVER whey do you even have phones?!?????!! how the hell do you have clients if you dont answer the phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i HATE this office. OH and just to top everything off i can NO LONGER LEAVE A VOICE MAIL BECAUSE THEIR MAIL BOX IS FULL!!!

dina beecham

For years, I had heard good things about the College of Dentistry at UIC. Now, I can clearly see why I was hearing those good things. This program is awesome. The Dental teaching program is highly organized and represented well by students who appear eager and knowledgeable in their efforts to serve the public while continuing their education. The student I had was Mona Sawwan, and she was personable, patient, caring, and smart. She immediately made me feel that I was in the best of hands. I was also very impressed with the instructors who calmly went from student to student relaying their expertise and superior knowledge with smiles, never showing impatience or anger with the avidity of their students. This is a program that gives promise to all the future dentist under its wing. I applaud UIC's College of Dentistry.

Gabriella Martinez

Thanks to Betty for doing such a great job on my little girl. Very professional, nice, and super informative on every procedure she did.

ivette uribe

They never answer calls and never return calls! I’ve left various messages through out the year hoping I’d get a call back and not once have they even bothered! If you don’t not want to help people why are you in the healthcare field!? I’m definitely changing my son’s dentist provider.

Nick Chuiko

Trash

Sandra E. Lebron

Student Brock B, is a very kind & friendly individual made me feel very comfortable at every visit (Chgo Bears fan -showed it on his scrubs ;) wish him luck in becoming a fabulous Dentist.

Alicia Henley

No one ever answer the phone other than that everyone is nice

Sharon Nicol

I cannot comment on the dental service here, because I have not been able to reach anyone. I have been calling the urgent care department since 8am (it is now 12’ noon), to no avail. Disappointing.

Elvin Pagán

No one ever answers the phone to schedule an appointment. No one even returns your call. Now the voicemail system is full so you cannot leave a message.

Wa Doy

It's hit or miss they in my experience. Like a gamble and the appointments are ridiculous. You'll go in 10 times for something that would be 1-2 visits with your regular dentist. My advice would be that you should only come here as a last result resort OR only option. If you have any other options even paying out of pocket or financing DO THAT.

Tania Mitchell

This place is so Great!. They are very thorough, and supportive. From beginning to end the staff as well as the students were very nice.

Le PieroPi

I've been in pain for three months, I need sedation for multiple tooth extraction and multiple fillings from childhood neglect since I cannot open my mouth wide since birth. I am so heartbroken that it is this hard to try to find a dentist that take medical card that can do this. I've been calling so many places in circles!

E. Sepúlveda

Been calling for a week to get ahold of the endodontist. Left numerous messages. Faxed over the referral. Their voicemail is full. I have also tried calling all the other extensions just to get a human on the phone. The message states the hours they are open and I have tried calling literally once every hour of that time lines since last week. Extremely frustrated as county care list them as the only one registered as a provider with an endodontist. Please contact me back or someone tell me a different option

Vee Daughterofthemosthigh

I went for a tooth that needed to be abstracted! I was there all day since 8:45 a.m. long story short they gave me and appointment to see oral surgeon at 2:00 p.m after being there all day and afternoon around 4:00 they didn’t absolutely take care of me ! They left me with pain I’ve been experiencing for 4 days because the lady wanted to talk to my doctor because of some medicine I was taking ! The doctor ok the procedure but they wanted to have me take a paper to have my doctor fill out and come back ! I was very disappointed and very upset to waist all day & Money two times for parking lot & on top of it left with pain !!! Very unprofessional & very inconsiderate with patients pain! I was very upset mind you I was there 3 months ago with the same medication and it was no problem now all of the sudden it was ! The doctor was a older woman with long gray hair and very rude !!!!!!They ask 1,00 questions when they have notes in front of there face ! When people are in pain & haven’t slept well in 4 days shouldn’t be asking stupid questions! The notes are in there face they need to stop being lazy! It took 3 days to get an appointment very disappointed

Glenn Carrier

Wait times were short my student Care giver Zeeshan Anjum was most helpful and vary professional. Thank you Zeeshan.

Frank Bank

Worst excuse for a medical facility I have ever had the displeasure of dealing with. I would give this place negative stars if I could. There is no possible way to communicate with anyone at this place and once you finally get someone's e-mail, not phone number, but their e-mail they take a month to respond to a simply question. The doctors could really care less about their patients and how they treat them not to mention their lack of communication with patients which is proof that they seriously either hate their job or don't want to help the people that are desperately searching for it. Looks like I will die before I get any treatment here...this place deserves to be burned to the ground.

Jesus Molina

I called the Faculty Dental Practice in the College of Dentistry because I was having issues. They were able to set me up with a quick appointment with Dr. Marinis. He did a phenomenal job of keeping me informed of what was causing the issues and walked through what my course of action should be. I've been to other dental practices and hated going to different locations to get certain types of services done. I love the fact that you can do everything in one building. The front desk staff are always a pleasure to talk to and you always get that welcome feeling and a sense that they care about their patients. I would definitely recommend for people to come in and see for themselves.

Matthew Garcia

It has taken me a month for my son to get a visit his dentist sends all information to this God awful place coming from lake county taking me an hour and 45 minute commute for them to not answer their phone so I could let them know I was going to be late when I finally get there 15 minutes after my appointment they tell me they canceled my appointment 15 minutes ago and they weren't going to do anything for my son until he complained of pain. Really pathetic place dirty I wouldn't recommend to anyone only people who are looking for a cheap fix and not worried about them doing things the right way never will I go there again or recommend them to anyone they need new staff so rude and for working with children not sympathetic at all I would give them negative stars if I could

Gabby Loya

the hardest part of this experience is the waiting. Do not call if you want any kind of help, they never answer the phones and take months to return a voice message. But i came here for pediatric dentistry er and they saw me within 3 hours. Dr's are amazing they got the job done wo my 6 yr old freaking out. They are absolutely the best and I would come back. TAKE IN MIND every child is different.

Tina Sanchez

My experience with this place is appalling and my story is not a short one. Let me first say that the reviews are true. It is near to impossible to get in contact with ANYONE at this facility. I understand that they are super busy and have a lot of traffic but there has to be a better system in place. I have been dealing with a tooth issue for a while now. I had/have a major infection and this is not something that can be put on hold. 3 dentists have told me the tooth can easily be saved with a root canal but since I have a state health plan, there are not many endodontists in network. That is how I found UIC. They take my insurance. I called and called and called every day for days at all different times. I called every number listed on their website. My goal was to reach endodotics. I sent emails to endodotics since it states you can set an appointment via email on their website. No response. I eventually sent an email to a general contact listed on the website complaining about not reaching anyone. I got a call that day. They set an appointment for me 2 days out. My appointment was for 1:00 PM. I live 36 miles away from this place. It took me about an hour to get there. I didn't find out until I got there that my appointment was with urgent care. I waited over 2 hours before I was even seen. Keep in mind, they knew ahead of time what insurance i had and that I needed a root canal. Endodontics knew this too. By the time I was taken up to endodotics to make an appointment, it was over 3 1/2 hours from the time I got there. Before anything, they scheduled an appointment. Then, the woman sitting at the desk says to me so casually, that my insurance does not cover root canals on molars and I would have to pay $650. Um, wouldn't you state that little bit of info before scheduling someone? She acted like the entire world walks around with $650 in their pockets. When I told her that was going to be impossible, she seemed to care less that my entire day was now wasted. Nothing she could do. At this point I was close to having a breakdown. I told her I wanted to speak with someone. I didn't care if it was the person in charge of the entire building but I wasn't leaving without doing so. I was sent to another department where I spoke with the director of clinics, Robin Waner. Although she was very nice and seemed sympathetic, i just has this feeling that nothing was going to happen. She took my name and number. That was last Thursday. Never heard from anyone. They knew exactly what I needed before i even got there. In both my emails and over the phone, I told them about my insurance and what procedure I needed. This should have been told to me before I spent hours of my time and gas to drive there. I had already been through so much. This was handled in such an unprofessional manner that I can't see myself ever referring someone to their clinics. I understand that they help people in need but don't we help them as well by allowing their students (people that haven't even graduated yet) work on us? That seems like putting a lot of trust in someone.

John Straughter

Shams Islam is my dental practitioner. He has a very good chair side manner. He explicitly explained the reason for conducting the procedures that he did. I am quite satisfied with his manner of treatment.

Athena Adams

Just started as a patient. So far very happy. They are exceptionally thorough and I'm feeling I'm in very good hands.

Tanisha Jackson

I'm not sure if they're short staffed or have been closed since the week before Christmas but I've been calling since then to make an appointment for a root canal during their "supposed" business hours multiple times a day (i'm well aware they were closed the Friday before Christmas, Christmas Day, and Dec. 29th - Jan 2th.), calling different numbers on their website, they have a full voice-mail, and even sent them 4 emails and have heard nothing back but its good they can post pictures on Facebook. Just nice.

C. Salcedo

I was having a hard time scheduling over the phone. No one was answering. I had to drive there to schedule an appointment in person. I walked in the PG Endodontics department and there was a long line of patients checking in and some were trying to schedule too. I now understand why it's so hard getting a hold of someone over the phone. There are only two receptionist working in the front desk putting patients on hold while trying to schedule the patients that were walking in. Very nice front staff, explained to me what my insurance covers and what it doesn't.

Manuel Lopez

Well it was luck that got this appointment and was praying that I got the first day I came in they where gerat they took care of because I wasn't happy wouldn't smile or couldn't eat good and betti is the best dentist student she gets her credentials that she need every body at the UIC Clinic are magnificent and I am so happy whith my dentures thank you very much for your exc ellent work and care

David Merline

Went in for a painful abscess. Was expecting the appointment to take forever, but I didn’t have to wait long at all, and I could ask for more professional treatment, and actually affordable for someone with no insurance. A lifesaver.

Angie Torres

They never answer the phone calls and they give you a whole different number and you don't even answer and I just want to schedule an appointment they give you a hard time with scheduling an appointment rescheduling appointment then someone please call me back

Carrie Bradford

I had a great experience here at the college of dentistry at the UIC. My student dentist was very nice and polite to me, her name was Tasami she put my 3 crowns in did a great job, I would most definitely recommend this college of dentistry to my friends and family.

Shukmei Oh

Dr. James is an excellent dentist. He is very nice, follow up with each appointment, and fullfill all the request to make denture perfect. I highly recommend him to others.

ana suarez

Receptionist are so bad never answer the phone. So after trying to get an appt for 2 days I went in to get an appt for my two boys and this was two weeks ago. When I took my boys in today. They told me you know your appt was a stand by. I was like no I made the appt two weeks ago, but it all change. When we meet the nice's, patient, professional dentist Jamie Kaufer and her assistant Anabelle. I cant find the words to describe the experience and. One of boys is a handful and they where so patient with smiles all the time. Totally recommend them!!!

TimmyZ

I am undergoing extensive oral reconstruction and believe me it is not fun! BUT So far from the receptionists to the professors I am Thrilled. Every one has been kind, caring, and knowledgeable. Now for Dr. Dianna Cuesta, She is very skilled, compassionate, thorough, meticulous, and mostly, in this career for the joy of helping people regain their confidence through a wonderful pain free smile. I could tell by her enthusiasm when she showed me my smile in a mirror after finishing 2 long grueling days placing my provisionals. I still have a ways to go but I honestly could not be happier with the care I am receiving and super excited for the outcome!

Jackie Irmen

So hot I had to leave on 4/19/2017, The bathrooms are so dirty and run down I try to use the ones at Union Station before I come for my appt. I love my DDS. but I think the facilities are disgraceful.

Lupita Gaytan

I had some good experience with my daughter here the doctor who handle her was really patience and nice to us but just reading these bad reviews is scary not just for me but for my daughter also. I just hope we dont ever experience something like that.

Katie S

Made a appointment on May 8, 2019. Went there to get just 1 cavity filling. On that visit, student examined my teeth. Paid $176 for procedure D0147 provider U21670. Went downstairs for X-rays(students also doing X-rays ). Very SLOW in that department. 2nd visit on June 5, 2019, student wanted to do everything except for what I asked for. Please I didn’t do all this for your to pull the back of my teeth out. I appreciated your concerned and attentive but HELL NO. He refused to do my cavity filling until he examine all my teeth. I LEFT! I want my money back $176. He didn’t do NOTHING to my teeth. Terrible! I’m very disappointed. It didn’t say “NONREFUNDABLE” on this diagnostic initial fee. Who can I contact to get my money $176 back?

Jennifer Miller

Have been trying to get a hold of them for my son. They never answer their phone! how am I suppose to get in contact with them?

Leona Alveyra-Kenny

I faxed over my referral that my dentist gave me. When i emailed them to see if they got it, they told me they needed my dentist to fill out their updated form. Not a problem at all. So I emailed them on September 20th to see if they received it no response. It is currently October 4th. Terrible customer service. I will never recommend this place to anyone

Hyun Kim

I had verygood experience u of i dental department teams Take care of my complicated problem on my tooth SPRCIALy,Dr Hassan,TLC of care Thankyou Dr Hassan Huun kim Special

chanel lopez

I can never get ahold of anyone to set an appointment for my son, I leave detailed messages and get backed to weeks later.

Lynn Olson

It has been a long process 2 1/2 year. I have gone through 2 periodontists, 2 prosthodontists, 2 hygenists, and 3 supervisors. It is a long drive from Naperville, but I knew I could not afford the work in the suberbs. I had an issue with every single tooth except eye teeth. Somed teeth were pulled. Root canals were done over. I am on my 2nd set of temporary teeth which I didn't fully understand the need for. When the old temps were taken out and the new temps were put in, I totally understood. These temps were in the perfect and final position and they are amazing. The 2nd set of temps were in the exact position my final crowns will be in. The bite is perfect and the look is incredible. I am told the final teeth will be even better. I can finally see why so much had to be done and why it took so long. Why did I have 2 sets of temporary teeth? My original bite included top teeth that protruded and lower teeth that were pushing my top teeth out further. I had what is called in lay term a collapsed bite. The first set of temporary teeth changed my bite but not too the final stage, as a severely off bite has to be changed gradually giving time for the facial muscles to accept it. Hats off to Dr. Basaya, Dr. Kendall and Dr. Moranis for their excellent thinking, planning, and work. It is worth the time and money and so much less than I'd have had to pay in Naperville.

Tamera Robinson

They are some good professional oral surgeons at the dentist and they remove all four of my wisdom teeth out at the same time. I was under sedation anesthesia and after that there were no complication or risks and the procedure was fast .It took 45 minutes to get them all removed.