4/11/2019 Update: I normally don't go back to edit reviews, especially when it's been a while, but this time, I feel the need to.
Let me preface this by saying: I know this clinic is largely run by veterinary students, who are still learning and being trained. So ti be clear, my issue is not with the experience of the staff. My complaint is with the method they are using, and I assume, are being taught to use, to treat the animals.
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When we first brought in our younger dog, we'd had her for less than 48 hours. She was a 3 month old puppy with fleas. We bought the capstar medicine and got her on a flea preventative, quickly, to take care of the flea problem. We threw away her blankets and toys, we bathed her with shampoo that kills fleas, we even had our apartment professionally treated every month. We knew the fleas were gone. And none of the vets could find any evidence of any remaining fleas on her. She continued scratching until she was red and swollen, but the vets insisted it must STILL be the fleas, since that's the most common reason for dogs to scratch. No evidence of fleas, but basically refusing to consider or test for anything else until we jumped through all their flea hoops.
Fast forward a month, and she was still scratching to the point of bleeding and whimpering. Nothing we did could get her to stop, so we took her back in. This time, we were told the next most common thing would be a skin mite, and we should probably treat for that. We requested they do skin scrapes to see what they could find and told them we would pay for whatever testing was needed to figure out what was wrong with her and get her healthy, since she was miserable. They took her back for a LONG time (skin scrapes take like 15 minutes), and then came back with no evidence of mites, even where she was bloody and sore, but insisting we pay over $200 for flea, tick and mite treatment...just in case. We did, and we had to watch her continue to rip herself up for 2 months while we waited to see if the treatment would help her. It didn't.
We went back again. This time, we told them we thought she had an infection. She smelled funny - even after bathing her - her skin was yellowing around the sores, and she had all the symptoms of an infection. They were skeptical, but after explaining the entire experience to that point, they conceded and prescribed her an antibiotic. Finally! She started improving rapidly. She didn't get completely better, but it improved.
Shortly after taking the antibiotic, she started scratching herself up again, and she still smelled funny, so we thought either she needed a little more of the antibiotic to knock the infection out, or she had a yeast infection too. The vet gave us a little more of the antibiotic, which this time didn't help, but wanted to discuss the possibility of an allergy, not a yeast infection, since an allergy was more likely at that point.
Side Note: At my first visit at this clinic, I asked if she might have an allergy and was told my dog was too young to have an allergy at 4 months. Since we were still dealing with the same issue at 8 months, it doesn't make sense for it to be an allergy.
Regardless, once we moved to Omaha, we met with a vet that prescribed her a yeast infection medication, and she cleared up almost overnight. The fishy smell went away, and she started to improve. She may still have an allergy, since she's itchier than most dogs, but she is nowhere near where she was.
Bottom line: This clinic has a habit of just going down a list based on likelihood - not testing and treating and practicing actual veterinary medicine. And my dog ended up suffering needlessly for almost 8 months because of it. Please start actually treating symptoms, UGA. I know your vets are still learning, but they work under the direction of a licensed veterinary professional. My dog suffered needlessly. Don't dont this to other people's pets.