Athens Tech decided to use this new program called Snap. Snap is basically online tutorials that teach you the class material. This program is very poor. At first, it took teachers and students awhile to figure out how to even run it properly. After that, when doing certain "tasks" in the program the program counts many things incorrect even though you do them correctly. The instructor's defenses "You have to do the absolutely way Snap wants you to do it without shortcuts or different ways." However, the class book that goes along with this class teaches you the shortcuts and different ways, so you can see how this is confusing. I watched teachers themselves sit and try to do the "task" the students have to do and end up getting it wrong just as the students. I heard in one class, a person who works for snap came into class to address issues they were having. The person explained "Only use google chrome in order to avoid this issue." The class did so, the students got the same issue. The Snap person then tried doing it themselves and also got it wrong. Then the snap person said "it seems to be a different problem with Chrome and I have no idea why." This program is garbage. No one seems to know how to fix it, and hardly even get it working in the first place. I see students leaving classes in frustration because of Snap. The students spend more time trying to figure out how to "deal with" Snap and less time actually going over and learning the material for class. I once had an issue with a task and the instructor told me "Okay, I will manually give you a 100 because I see you are doing it correctly and it still marks it wrong." The problem is, the instructor tried and could not figure out how to do so and stated "I will try again later." The instructor never did and I got a bad grade due to Snaps problems. Snap is not just restricting my educational success but also many others. Snap cannot replace physical instructors in teaching material. So stop trying to do so ATC. Many students (along with myself) will drop out of school or class(es) literally due to Snap. I have been going here for four years and this is the most frustrating time I have encountered because of Snap. Get rid of Snap and make the instructors teach, that is what they get paid for.