Reviews of Funjet Vacations (Travel Agency)

8907 N Port Washington Rd Suite 100, Milwaukee, WI 53217, United States

DESCRIPTION

Here we offer you all the reviews of real people like you who are purchasing the products of Funjet Vacations (Travel Agency) in the area close to the state of Wisconsin.

At the present this business receives a score of 2.9 stars out of 5 and this rating has been calculated on 15 reviews.

You must have seen that it has an average rating is average, and it is based on a large number of opinions, so we may say that the valuation is very faithful. If people have bothered to leave their feddback when they've done well, is that it works.

As you know, we do not usually stop to write opinions when they are good and we usually do it only if we've had a problem or issue...

This Travel Agency is included in the category of Travel agency.

Where is Funjet Vacations?

REVIEWS OF Funjet Vacations IN Wisconsin

Brandi Peralta

HORRIBLE agency. Be sure to read the fine print, they’ll keep your many any way they can.

Peter Irwin

Customer service is absolutely horrible. Over promise and under deliver and point the fingers the other way. Own it and do not blame the guest that booked a vacation through you; as you are the professionals as it is clearly stated. I guess I rather pay my local agent who will deliver as promised..... last time we go through this place!

Becky Richards

Terrible Customer Service. Run for the Hills. I can't believe they are still in business.

Karol Germany

Horrible!! Funjet stole my daughters money and gave it to the fiance who left her at the alter!!! They told us she would get a refund on the honeymoon....told her they would refund to the original form of payment and nothing else....NO they gave it to him instead. Now Funjet is telling me they cannot reverse the transaction even though they made a huge mistake!!!! The pain she is dealing with is enough and now they give him her money - what is wrong with this company??? DO NOT USE Funjet!!!

Amanda Acklin

We had a canceled flight due to a maintenance issue. Our group had people flying out of two states to meet up in Chicago and journey on to a tip to Mexico. Due to a flight cancellation, 3 of 4 people were not able to fly in until the next day. We book two rooms, two people per room, for 4 nights. Our travel agent contacted FunJet to move the reservations for our rooms over a day, so checkout would be the 6th and not the 5th. We also paid for an extra night in ONE room, of which the one person who flew in alone stayed in. (And was joined by one of the three others around 1:45 AM the following morning). That extra night was paid for in person. The other 4 nights for both rooms were pre-paid. When FunJet sent over the updated dates, they only had the rooms for 3 nights!!! It took over an hour to get checked in on that night because the email they sent the hotel had the wrong information. Then on our last day there, we were informed that the second room, the room that the other two checked into the following day was only booked 3 nights. The hotel clearly had all our information showing we paid for 4 night in advance for both rooms, they had an email that stated the new check-in date was moved over a day. But Funjet was refusing to send an email stating the checkout date was moved over. Our hotel (bless them for working so hard for us) kept explaining that we only used ONE room the first night and that the second room had only been used three nights. We paid for four nights, how freaking hard is that!?? We had the first room an extra night and we paid for that in person. They had no problem with that room. Funjet was trying to say that since one room had been checked in on the expected arrival date and a second person arrived in the early morning that we used two rooms. WE DID NOT, the second person went into the room that was already attended and our hotel repeatedly told them, no we only used one room the first night. Let me tell you this was a nightmare! Our hotel was at the mercy of FunJet as they were a third party that was paying the hotel (with the money we already paid funjet). Finally after another at the hotel made numerous calls and was transfer 4 times, they sent over the email with the corrected check out date. NO company should be able to hold a person and their funds hostage like this. We were pulled off the beach on our last day of vacation (a vacation that started out as a travel nightmare) and had to argue with this company for something that was obvious, simple and should not have been an issue. Basically, we moved our reservations over a day, check-in and check-out for both rooms. We paid for an extra day for one room, which we checked into the day before the new reservation date. ONE room, one day extra. Our hotel told them this. That should have been the end of it, they should have corrected their email and dates right away. They did not. They were rude, greedy and disorganized. They held us and our vacation hostage. Unacceptable. They also messed up our transportation reservations, but I won't even go there. I think the above is enough for anyone to stay away from using this company. I would also say, ask your travel agent if they use them and request they do not.

dionne dameron

Great deals

Nicole Beyer

I truly hate that I have to give this company even a 1 star rating! So we booked our trip through an agency through funjet vacations. I always do my own bookings but I figured that it would be easier to do it through an agency,(we have 12 people altogether for my husband and I's vow renewal in rome). Well somehow my brothers name got misspelled by the agent. Mind you, she has done a wonderful job! Everyone but myself was done over the phone and somehow an E was forgotten in my brothers name. You know because god forbid if human error occurs. Well low and behold they want to charge him 50.00 to add an e to the end of his name. They refuse to waive the fee! This is not ok! They said we have 24hours for correction, well we didnt even get our paperwork in the mail until days later. They wanted either my brother or the agent to pay the fee. I think this is horrible business practice. Mistakes happen. We brought them 20 thousand dollars of business and they cant waive a change name fee that my brother had no control over, he didnt physically fill out the paperwork! On top of that, he hung up on me. He says the agent should pay but why should she when she gave you 20 thousand worth of business. I dont do well with companies that nickel and dime its customers and treat their business partners(my agent) with such disrespect! Next time save yourself the headache and book through a different company or do it yourself!