Reviews of AAA Cruise & Travel - Lynnwood (Travel Agency)

Joseph Vaudrin

Always friendly and helpful. Never have I had to wait long to see someone.

Sebastian Campbell-Cooper

Fast charger for EV....

Barry Evans

All I needed in one stop. And ordered my pound and euros.

Robert Obrien

Helpful advice

Michael P

Friendly staff, came here for my international drivers license!

Cheryl Ryan

Super friendly. Great place to go to sort out your vacation plans.

Aleta Harris

We needed international drivers licenses and a couple of adapters. I had no idea all that they did there, I certainly will be back to plan a trip.

Rich Johnston

Nice place, but I was in there for a while and no-one would say hello or offer any help. So I left.

rossauce12

Nice place, would be more helpful if the representatives knew more,about where they live

bluestratu

An outstanding place to get all the information you need for local, national and international travel. There's even some interesting travel related retail items to check out. Top notch people here to answer all of your questions.

Richard Kikuchi

Having viewed the excellent article in our local paper about the upgraded AAA facility, we visited the store to plan a driving trip to some of the National Parks in Utah. Lianna P. was most helpful and we were very appreciative of her time and the information she provided about driving routes, how to book AAA approved rooms, which cities to stay in, and which guidebooks to purchase or get from AAA. We loved the book selections, the clothing, the travel guides and maps, and the help downloading the AAA phone app. We are also considering upgrading our membership to include 100 miles of towing. Thank you AAA--we consider you our partner in travel!

Martha Andro

I have been working with Charles Tobin for a number of years. My daughter and her husband also work with him. He is always efficient and reliable. I will refer him to some new drivers today as I very much appreciate his follow -through. He provided options for us and does try to steer our decisions. He is a great advocate and teacher and explains everything you need to know to make a good decision. If you need a great agent for homeowners, rental or car insurance give Charles Tobin a call at AAA in Lynn wood, WA .

Connie Mackay

Very helpful.

Richard Rinehart

Closed at 4pm

Gloria Jones

Very helpful staff, found what I was looking for

Haydon Riley

I came in and book my travel plans for my upcoming trip. I work with Lisa Eckhart. She was very professional and courteous to my needs. This was my very first time using this travel store. I will come back for sure on my next travel plans.

Mary P

I have made two attempts to get questions answered about international flights. The first time I called, the person that I spoke with did not know anything about the destinations I was asking about. The second time I called to find out what the charge would be for booking an international flight. The person I spoke with did not know what the charge would be, left to find out and then hung up on me.

tom blum

Always very helpful and knowledgeable staff.

Deborah Woltring

I have always received courteous and attentive service. I have purchased many items for traveling including bags, hat, a coat and adapters.

Alfreida Moore

I didn't like anything about. Mike was too abrupt and not helpful at all. There is no reason for me to refer friends to this location.

Karen Nelson

Great service, beautiful store! Great for travel planning.

Paula Dickman

Great customer service, retail stuff and services.

Stallowned35

AAA is the only way to book a complicated agenda. Very accomodating to your needs and sensitive to your changes and criteria. Knowledge of the latest "other stuff" like insurance and location to trains, etc. Lynnwood office is clean, professional and friendly to book trips.

Valery Spivey

We have had AAA for years and we have used it numerous times for road trips and travel information. Recently we were discussing the merits of a road trip to Las Vegas and surrounding area as opposed to flying and branching out from there, well Jennifer Houghton AAA travel agent supreme talked with us about maps and where we could stay but she also posed the flight/hotel scenario and came up with such an amazing deal we just could not pass it up! Thank you Jennifer!!

Lleon

Very nice new building. Super fancy. I used to be able to roll into the old one and present my card and have an extremely nice and helpful person aid me in gathering maps and literature for my trip. This time i was greeted at the door, which was nice, then directed to an individual at a computer who would help me. I had my 3 year old with me and maybe i was expecting more but it was like pulling teeth to get a travel book or map.... the individual seemed reluctant to give me the books and map and instead of having them nearby they had to take a trip to a back storage area to find what i needed, which was a map of the southeast, and travel books on Virginia, South Carolina and Georgia. Then i realized my sister had also mentioned visiting DC. By then i felt awkward about asking for anything more. Im sure they have a booklet or a map but it didn't seem like they were willing to leave their chair and directed me to use the AAA website for info. I left. Maybe I'll see if a different location has the DC info, but unless im booking a trip or a cruise, I dont know if they will be very enthusiastic about getting me more books/maps.

mconcep Ortiza

Good place for planning vacation, excelent customer services and comfortable place, has a parking space.

Jori Schellenberger

AAA Travel Services has gone trendy and upscale and just doesn't have that personal, helpful feeling anymore. I am not overly impressed with the Lynnwood Store and miss the old Everett one.

Sam Mi

A few weeks ago I stopped into the Lynnwood location and asked to speak with a Travel Agent. I met with an Agent by the name of Amy Norton about options of a family vacation to Punta Cana and cruises in the Bahamas. This was my first experience with a in-person travel agent and it was truly AWESOME! She was very kind, considerate, knowledgeable, professional and had genuine passion about being a travel agent. After taking home the information and options she provided to me, I went back to Amy approximately a week later. She remember me and the information she had provided to me in my first visit. She went out of her way to find additional information about the hotel and other amenities provided by this property. Without any hesitation I purchased my travel package for my family through Amy. I am sure there are other great agents in her office, but my experience with Amy was TRULY AWESOME and I recommend her to anyone thinking about booking any type of travel. THANK YOU AMY!!!!!

Helga Kash

Ordered foreign currency at no extra charge

Bubbles Vampire

It's been years since I was in a AAA and I didn't see any of the tour books for which I came. The store had all kinds of travel books, maps, luggage, and apparel. The service was fantastic. I've been an AAA member for more than 20 years and this is the best AAA location! I will be back.

C B

Just became a plus member. I can't want to use all the benifits. Every one was super helpful. Thanks AAA Alderwood.

Debbie Sitar

Don't go here expecting to buy Disney World Tickets. I waited for about 20 minutes for 3 people to try to figure out how to get them and left without tickets....the one person who knew how to get these tickets was away! And there were at least 5 staff there...No one knew how to do this!! One of the employees was very rude to me, long brunette hair and about 25 years old. I hope she doesn't treat her mother like that!

Patricia Luczyk

took the Western Caribbean Cruise on Carnival Miracle...old boat that needs updating...crew were nice and food not bag....worst part was the formal dining room.....purple grape lights everywhere and I mean everywhere....way too much and heavy brocade fabric and wrought iron grapes on the booth seats....again the staff were super nice but that dining room could give you a bad dream.....all the ports were great so no complaints there.....one comment however was with AAA Travel Lynnwood it was our 50th Wedding Anniversary family cruise with our two kids, spouses and 5 grandkids and we all had a great time BUT AAA in Lynnwood WA did not do a good job on keeping us abreast to when our final payment was due....I had to CALL THEM for the day it was due.....our agent Lisa Eckhart had some family issues to take care of BUT she should have given her assignments to other staff to attend too. I told her I would never book another cruise with AAA Lynnwood WA as she did not do her job taking care of her basic duties for all 11 of us in our family. I would also not book with Carnival again...they need to update some of the fleet that do the same cruises over and over.....I have had a great experience with Royal Caribbean and will look to them DIRECTLY for my next cruise.......I don't think AAA travel does that much for its clients and it is easier and maybe more cost effective to book directly with the cruise line yourself. Respectfully, Pat Luczyk, Mukilteo WA

Joe Furness

Had to get an International Driving Permit and they made it quick and easy.

Roxan Garcia Carrasco

I have used AAA Travel for the last 4 months and have always gone to Megan, she is so effiecient and thorough manner. I was hoping she would be there longer but was recently informed that she is gone so I will have to find a new agent. But I will still use AAA Travel for all the arrangements I need done.

Duane Nicholas

We gone here several times to plan a cruise and have never been able to talk to someone. Starting to wonder if our membership with AAA is worth it anymore.

Chris Weller

My wife and I are very happy with the service provided by AAA (Sheila Lashua) in setting us up with an Alaska cruise. Sheila's personality, knowledge and experience made it much easier, efficient and fun for us to make the decisions required to set up the cruise.

Shirley Lovelace

Very helpful. Booked a 3 day adventure!

Danielle Massie

When it comes to preparing for upcoming travels, I've come to rely heavily on AAA Travel, specifically my agent Alicia. She has helped me many times find the best deals on car rental, hotel and flight. Besides responsive, professional help, perhaps more importantly, I trust her advice.

Gordy J

Great service & very nice decor.

Colleen Reese

Corinne has been awesome getting us ready for our cruise to Mexico coming up in February. Will let you know once we have returned.

Karen Fieser

I was very pleased with the help I received and agent was very prompt for my needs. She got me cared for quickly.

Connie C

The staff was wonderful! First time booking a trip with my little one. Amy went above and beyond to make sure we were seating next to each other on the to and from flight. I will be definitely be using their services again!

Marisela Perales

(Translated by Google) I recommend AAA very good service. attentive, and kind. (Original) Recomiendo a AAA muy buen servicio. atentos, y amables.

Kathy Henkel

Couldn't have been more satisfied with my latest visit to AAA in Lynnwood WA. Asked for driving direction recommendation for upcoming in state trip and was helped immediately upon entering the office. Agent advised and then prepared a triptic for me in a very quick amount of time. I also obtained a couple of tour books for our state and Idaho and was still out of there in record time. I have been a member for 46 years and wouldn't be without it. It is such a comfort to know that help is always just a phone call away. Thank you for so many years of security.

Virginia Kerr

It is a lovely store, full of "stuff" that I either needed, didn't think of, or lusted after. Wonderful book / map selection. the store was busy, the representatives busy, however, 3 of us had to wait to spend our money at the cash register. This is a no no..... need a register person....."she'll be with you in a minute" doesn't do it.

Josh Smart-Turner

Super helpful and friendly staff! My experience here was exceptional.

James Otteson

AAA always does a good job :):)

Russ Vandenbosch

The service we experienced with Alisa at AAA was first rate. Everything went smoothly for us from flights to lodging and car rental. Thanks for the great work!!

Robert Freeman

Was there try to get help planning a trip to cancun......after 15 min and nobody even acknowledged my presence I left....what has happened to customer service???AAA should have never combined the smaller store into one big one...

Victor Chriest

Tha Travel agent was fun and helped us book the trip of a lifetime

Patricia Higley

Greeted immediately upon entering. We were there to see our insurance agent Charles Tobin, representing Mutual of Enumclaw. Rates are so much lower than any other insurance he, and we had looked into. If you are a AAA member you GOTTA look into insurance offered through AAA. Just one of the benefits of AAA. The office is gorgeous, you can make travel arrangements with an onsite agent. They have tons of travel info, maps, books on travel and different travel destinations. They have a travel boutique with many types of luggage, clothing, travel security products. Total one stop shopping for travel and insurance needs!!

Deena Lindsey

Always helpful, never pushy, very knowledgeable!

Jared Collins

Nice place, friendly staff, and some cool do-dads and luggage.

Lori Simmons

Recomend for your travel needs

Gary MacDonald

Huge AAA store all your travel and aaa needs done here

Shauna Marshall

Walked in to buy a cruise for our honeymoon and were told the wait would be 10 minutes. After waiting 10 minutes, a travel agent told us she had another appointment, gave us four magazines, and sent us on our way. Complete waste of time and very disappointed in the customer service. Don't go if you plan on booking a trip.

Geraldine Friend

We use to go directly to Kathy but she is retired so we now go to Alicia. She's great!!! On our last cruise I called her told her what I wanted and she got me a better deal. The cruise was fantastic and a great big "THANKS ALICIA".

Dustin Remington

Karen was awesome!

Mark Jones

Very helpful and quick!!

Shawn Reiff

Very helpful staff... They can create a trip-tik map for your road trip within just a few minutes

randy stebbins

Great friendly staff awsome store

Mohammad Bakkar

Went there to get an international driver license for my upcoming trip to overseas and they went above and beyond to make this process as easy as possible, thank you Kenzie.

Wayne Olson

Great Store and very knowledgeable clerks.

danloyol

Very nice place, very helpful people

Jason Tsang

fast and easy

Dataman StarTrekTNG

Busy at times but no line today. Did take a give 5-10 min to paint the trip tick I wanted because they had printer problems!

mark hinton

Friendly service, free exchange with membership yaa!

Cibyl Kumagai

At the new AAA Lynnwood location I received excellent assistance with discounted senior airline reservations, car rental reservation, maps, Tour Guide Books for the states I will be traveling through in June 2015. Because of all these benefits and the emergency roadside assistance as well, I have been a member of AAA for over 50 years.

Bob Ornellas

Long time member, 1st. time user, started with "Amy" by telephone, After laying out out wants/needs, she immediately impressed me with her professionalism, and anticipated our needs by making excellent and great suggestions( we oldsters, tend to forget) anyway, we were aware, Amy was going on her scheduled day off yesterday( June 16. Tuesday) we drove over to your great and very well organized new location, was introduced to a "Bill ", Travel Counselor, To be kind to him, He was not anything like Amy. Maybe making that comparison is unfair, But he totally unprepared, to handle most of our questions, yet he was working on files prepared by Amy. We almost left, but we needed to 'lock in" costs etc.Maybe we should have gone there on another day, when Amy returned. Please do not post publicly, Keep this inhouse. Regards/ Bob & MaryElizabeth Ornellas

Kathlene Marden-Avila

Really difficult to get a hold of the store, phone tree and no direct website for the store information. Frustrating...

Rachel C

Helpful staff

Joan Trutnau

Great friendly service.

William Vangog

Excellent service.

Jack Smith

I'm always warmly greeted and my questions are always throughly answered.

Suzanne Ashcraft

Julie is AMAZING!!

Monica Chamness

Awesome new store and friendly staff

Alma Moises

Efficient service

Kirk Vinish

As is typical with AAA, the staff is generally not very helpful

Anita Hoogerhyde

I only went to pick up some maps and the lady was helpful in taking care of that.