Reviews of Houston Visitor Center (Travel Agency)

Alejandro Ferrer

Very nice staff and It was very interesting the things they sell there

Blerim Mandija

did not like it

Gonzalo Luengo Alonso

Me siento estafado. Me han cobrado 2 tours 140 euros porque la pagina web funciona fatal. Se comprometen a mandarme un email y sigo esperando. Me parece nefasto.

Adam Cygnarowicz

Matt did a great job getting us to and from NASA safely!

Osvaldo Beltramini Jr

Loved this Place and all the employees, so WELCOMING!!! Ryan, Carmen, just good memories! I definitely will come back!!

Tele News

Houston hotels and motels historically have a very strict rating system. There are many 3-roach hotels, but there are also four- and five-roach arrangements, which are easy to find. Those are not amongst the highest retted. It is easiest to spot 8-, 9- and 10-roach motels, and that's just the beginning. The roach rating of motels has no upper limit and can indefinitely go up in Houston. The rating system is based on the number of roaches you can spot right of the bat, when you enter the room. The same rating could be applied to the restaurants as well. There are three-, four-, and five-roach restaurants. But the rating is based on the number of roaches you are most likely to consume in your entree and dessert during your meal. You may come across a two-roach restaurant, but easily receive a five- to ten-roach service. Although many restaurants practice an alternative rating system, according to which you can find as many as 4- and 5-fly restaurants. Fly-centered rating system is based on the same principle, which is how many insects you will consume with your meal in one setting, but may vary from one cuisine to another and some restaurants may receive higher seasonal ratings during the summer months. The fly rating system excludes desserts because that would unfairly advantage those restaurants, which do not have the adequate fly rating for the rest of their entrees. Fly rating may also unfairly advantage chains that carry desserts only, which will distort the overall picture and mislead the potential customer.

Matt A

This place has excellent tours both of Houston, Galveston, and NASA. I recently took all 3 tours and enjoyed them immensely!

Franzi Zornoza Sanchez

Love this place!!!!! Bought some earrings. They have little cool staff from Tx, Houston and also the girl working there was really friendly !

John Goldsworthy

The office manager is nice, but she needs to learn how to not need a barista to make coffee, especially at 9 am.

Jessica Benitez

I’d give zero stars if I could. So I booked the one hour sightseeing on the tourbus, followed by a trip to the boardwalk transported to and from with a shuttle. I checked out of my hotel nearby downtown on a Sunday morning early and left at 9am to make it to the 9:50am departure point. Keep in mind I am out of town and unfamiliar with the area. So by accident I typed ‘W Dallas st’ instead of just ‘ Dallas st’ and the gps takes me somewhere completely random with nothing but apartment buildings at that location. I am driving back and forth for half an hour even asking at gas stations where the visitor center is. I call the visitor center to get directions and the phone is just taking me to voicemail. I leave several messages saying I am lost and need someone to call me back and help so I won’t miss the tour and nothing happens. I get to the visitor center somehow, the right location, at 10:03am the tour bus has not yet departed. I go inside and come to find out my specific tour package I have already been charged for trough Viator for $98 dollars has been cancelled because not enough travelers. I am assured an email has been sent to VIator to let them know the tour was canceled. The lady there convinced me to take a different shorter tour with everyone else of course paying for it separately. I figure I might as well since I don’t want to completely waste the day and I’m already there. Tour was not bad and I even bought sueveniers after. The issue was back home when I contacted Viator, a travel agency under Trip Advisor, and they first said the trip was never canceled and that the owner of the visitor center said they gave me an alternate tour. I was so angry, that she lied just to keep the money. Knowing very well I even paid separately for another tour even after they cancelled my original tour. I threatened to report them for fraud by charging me for a tour that was cancelled last minute and let them know I had receipts of the alternate tour I actually went on and paid for separately. When Viator went back to speak to the lady from the visitor center, and her lies didn’t work, she said I was a no show/ late arrival and she still couldn’t refund me! Knowing very well I blew up her phone and left voicemails that morning trying to get there and no one answered the phone! Viator agreed to refund me as a courtesy on their end but HOUSTON VISITOR CENTER will do anything to get your money, even unethical things. STAY AWAY. Very shady

Judy Kikuchi

ビジターセンターの役割を果たしていません。標識も何もありません。現在はヒルトンホテルのショップ（Avenida Houston Shop）となっており、レジで観光パンフレットを1部もらえるだけです。