Reviews of Houston City Tours (Travel Agency)

1302 Dallas St, Houston, TX 77002, United States

Average Rating:

DESCRIPTION

You have the reviews of real people who use the products of Houston City Tours (Travel Agency) in the state of Texas.

To this day this firm gets a score of 4.0 out of 5 and that rating has been calculated on 113 reviews.

As you can read, it reaches an opinions average is quite good, and it is based on a very high number of scores, so we may say that the evaluation is very reliable. If people have bothered to evaluate when they are pleased, is that it works.

As you know, we do not usually stop to set tatings when they are correct and we usually do it only if we have had a problem or incidence...

This Travel Agency belongs to the category of Bus tour agency.

Where is Houston City Tours?

REVIEWS OF Houston City Tours IN Texas

Anthony Duplantis

A great and fun tour that shows every aspect of the city in a fun and unique way. Will come back again to experience the other tours .

Sam Bartle

Wanda Pointer

Humberto Castaneda

David Weaver

brandyn boroski

Mohit Goel

Hamza Fethiza Tedjani

جولة سياحية ممتعة أنصح بها الزائرين للمدينة أول مرة، لا تنسوا قبعاتكم في فصل الصيف.

Sharea Coleman

Tour guide was great and accommodating

Ben Waters

Downtown tour of city buildings for around an hour then they drive you to Space Centre Houston if you've booked.

Олександр Роман

(Translated by Google) Nice guided tour guide, but you need to know English (Original) Приємний екскурсовод, та треба знати англійську

f j

An informative and enthusiastic tour. The tour guide (Linsey)made the ride interesting and applied quite a bit of humor to the historical facts. She was also helpful with recommending places to eat and visit while in Houston. In addition, the other employees were kind and accommodating. Overall, great experience. Highly recommended.

Gabriella Veres

What’s wrong with you Houston? This Visitor center is not official, they just sell their tour and stuff and call themselves visitor center. Shame on you. Also, they have 2 trips a day, and when we arrived both were full. We paid for the parking for the whole day (as there is no other option) and spent like 10 minutes at the parking lot as we could not go on a city tour. Not much other options to see the city. We are on a road trip, visiting 15 States and many cities, but this city was the only disapointing place - luckily. Good luck with the tourists Houston!

Gavin McCrosson

LeBron James is not the Goat. The Goat is Demar Derozan.

Vasant Vartak

4 lanes of downtown and that’s it

idis yoely castro torres

Too expensive. The ticket to the NASA is about $35, and they charge you over $80!!.. better yo get an uber to get to NASA. DO NOT TAKE TOUR with this guys, is not worth your money!

Pami Curry

jonathan lee millward

Austin Nguyen

Amazing and informative tour. I'm a Houston native and did not realize how little i knew about all the new and old things that make Houston so unique.

Johnson Alapatt

Jos

Jose Garza

Horrible customer service! Waited 2 days for nothing. They are very unprofessional and really don’t care about your time. I would steer clear. Update: 3 I received a call from Antonio letting me know that they have the right to deny service to ignorant people. They promised an email and never bothered to follow up even after promised to get back to us. My customer was waiting since Friday for a quote that Antonio promised. Just to be honest Antonio you are the most unprofessional person I have ever dealt with. 1. I would have appreciated you denying the service from the beginning instead of you telling me you will send an email after I send you one and confirmed on the phone that you received it. We never lie to our customers. We also don’t make them loose there time and you guys made us look unprofessional. It doesn’t get more clear than this. 2. I have never disrespected any of your reps, even when you made us loose our time. There was no reason for the insults and bad words you told us. 3. As a business you should never contact a customer and disrespect them by calling them bad words. You are extremely unprofessional and I hope you realize it one day. I’m very sorry for any person that has to deal with you. 4. I will share this 100% real experience with everyone I can to expose your unprofessional behavior and poor work ethics. I will also file a complaint with the better business bureau for the disrespect and offensive language you used against me. This is just plain rude, you unprofessional company. You should feel ashamed of your representatives. And by the way, yes we are a transportation company and meant good business instead of you calling us lyers and competition. I can sincerely tell you that your customer service has nothing on ours because we respect all our customers and affiliates!! We have dignity and honor.

Percy Tracy

Marcelo faramiñán

Wayne Winton

Had a great time seeing Houston! Highly recommend

Andrew L

I found the in-town tour particularly educational because the guide was local and very knowledgeable about the downtown area of Houston.

Lorraine Chin

It's a hit and miss with the staff here. First day the girl was clueless, kept telling us to catch Uber to walkable attractions. Second visit the woman was more helpful explaining the tours available.

Ana Cristina Moreno

You will love AND enjoy ir evento if you take it day or night

Bettina Kratzer

I booked the Houston city lights tour for Saturday 10th November at 7pm. The ticket does state that the tour operator reserves the right to cancel the tour if there is not empty interest. BUT I didn’t expect to stand outside a closed shop front for 20 minutes in the hope that the bus might appear. Houston city tours could have had the decency to call or at the very least send an email to inform me about the cancellation. Not only did i waste my time and spent $10 on parking, but as a solo female traveller i did not enjoy waiting alone in a dark street. Only reason I’m giving it 2 stars is that their staff member (Nick) was super helpful and apologetic and booked me in the following day for a different city tour and even told me where to find free parking.

Stephen Wang

Peter Ortiz

Very informative!

LANITA BENJAMIN

I have never been on a tour of a city. This was my first time coming to Houston visiting from Virginia and my first time going on a tour. I had such a great time! The staff at the store were very nice, and our tour guide Anthony was a lot of fun and knowledgeable of the city. Now when ever I go to a major city I must go on tours. I hope they are as good as this one. Thanks houston city tours!!!

Letizia Squarcina

anthony bauer

Pretty decent tour....The guide was a little off point on texas history but pretty good..mmBe mindful Houston is not a tourist city and the tour is kinda boring...at times but very professional and nice....

Virginia Munson Smith

Great way to see the city or any city.

lrm m

Bill Sampson

Paul H

Informative and good way to orientate in the City

Dario Miranda

(Translated by Google) Very good, entertaining, excellent service (Original) Muy bueno, entretenido, excelente atención

Anup Saha

The city tour was fine, but was very disappointed with the galveston tour. I have read other reviews also that the galveston tour gets canceled often because of lack of tourist count. I have to travel a long distance to downtown for the tour. It was really disappointing. The viator books the tour in advance online. Once the tour gets canceled I have to follow up with viator for the refund. The staff in the Houston city tour office are helpful. Recommended for guided tour. Please take care of the cancellation because it effects tourist like us who are very excited and plan for entire day.

Rohit Kurhekar

John Patterson

Khanshah

Fantastic it was. Brad the tour guide cum driver was amazing and explain very well. 79$ is suffiecient considering to and fro to Nasa and city tour.

Paramjit Bhorjee

Omar Caldwell

Hunter Chapman

Don't listen to the idiot that said LeBron isn't the GOAT he is a 10 year old.

Ophelia Wilde

We were booked in for the Houston city of lights evening tour. We had received an email confirmation and the money was taken from our credit card for the tour. We then drove three hours - one of which in a thunder storm - to make sure we were in Houston on time for the tour. We turned up outside the visitor center at 6.45pm for the 7.00pm tour. We then waited and waited - and no tour! What shocked us so much is that they had our telephone number and our email - and didn’t have the courtesy to contact us to tell us the tour was cancelled or postponed. Instead they put us out hugely and were happy to take our money though. We still haven’t heard from them or received a refund. This is by far the worst experience we have ever had with any tour company and if we could have given them 0 stars - we would.

Chandra Prakash Bhartia

Not worth taking the tour. We were just sitting in the bus and going around some buildings for about 60 min.

AMANDA BONNER

The staff were great and the tour was very informative

Janet Hudman

Swati Porwal

machelle tezeno

This was a cool little spot to buy Houston souvenirs and some tours

eva mccoy

Mika Broussard

I'm guessing it's good. I didn't go I was helping tourists find it

Shameer Hassan

Connor Copeland

Jeff Shep

I don't remember this as being a hop-on hop-off tour as much as you're on the bus you going to stay here till it's over. However it was very informative.

Néetu Dhatt

Great overview of city's overwhelming architecture;good narration along the way to enlighten you about the city,design and tragedies

David Copeland Loredo

Do not get coffee from here. Took too sips and had to throw it away. Not sure how the tours are.

Diane Albanese

Good interpretation of the city on the hop on bus tour. Real effort to accommodate our needs. Wish we could have asked questions but we were on the top of the bus. Kind of pricey for 80 minutes of a tour. $35! No free water bottle. I did learn why there are no people walking around the streets of Houston. Can you guess?

Jasmine Saint-Bien

Thanks Ray, excellent driver! Tour was worth every penny!

Patricia Whitehurst

Well after driving around the block several times. Found out they DO NOT do day and night tours. Decided to settle for a cup of iced coffee but that went to $&_+ quickly when the girl behind the counter put her finger in the grinding grinder..yeap peace out . No Fingers in Your Cup!

Mark Chavez

Don't ever work with this company!

Boris Murgas

(Translated by Google) The agency is good, but maybe the cost is somewhat high for the city tour, there is not much to see in the city. (Original) La agencia es buena, pero quiza el costo es algo elevado por el city tour, no hay mucho que ver en la ciudad.

Pearl Bar Houston

I SPENT OVER $6000 preparing for the Pride Parade!! I paid them $1500 for the bus. $550 for the banners to advertise my business. $4000 on items to throw in the parade. I WAS A SPONSOR IN THE PARADE. Tens of thousands LOST from not being in the parade. THS WAS THE SECOND TIME THIS HAPPENED!!!!!! Houston City Tours should not be in business!! I hate leaving bad reviews, but the bus broke down in the beginning of the Houston Pride Parade and almost blocked the ENTIRE parade. The driver admitted that they never should have rented the bus to us. I felt so sorry for the driver because he was worried about us and said that this happens all the time and he gets stuck having to try and fix it. You should see what they had to do to get it running - it was hilarious, yet extremely dangerous. Ive had this happen with this company a few years prior with them and should have known better, but I like to give people second chances. Greed does nothing but harm. It took them almost an hour to get the bus fixed, but at that point the parade was practically over. They ruined this experience for forty of my friends, my mom, and ruined an opportunity for me to enjoy the one night of the year that I live for.. I made a promise to myself that this company will NEVER make someone cry at a Pride Parade again. A parade that is intended to be a celebration and fun. Carmen and Antonio shame on you. Warn anyone you know that this company loves money more than they do honesty.

Linda MORGAN

Great tour

Barbara Mez

For me, it was boring, nothing exciting to look at in the cold afternoon and they should have another city bus that keep us warm since it's really cold and windy outside. There's no window on that bus!! I have sweater and jacket on and I'm still freezing !!

George Smith

If you use the $79 NASA ticket you are basically paying $50 for a 25 mile bus ride. For multiple people it is better to take Uber or Lyft for you transportation and buy the tickets on line direct from NASA.

Aisha Du'Janat

They're very friendly and informative here. I send all the patrons to Houston City Tours, where they're able to see Houston at it's best!

Heather Reeder

Nicely done tour. Get an overview of the city

Adrian Plunkett

Pretty good but it is a Central focus your

Dustin Berg

Great meeting location with some food/drink/restroom options and souvenirs. Bus was comfortable enough (some are rooftop seating only FYI, bring sunscreen) and the guide was informative. Good tour.

muguiro maria teresa

Muy bueno. Guia excelente

bibhu prasad Purohit

Professional, friendly, great city guide..

vishal kokkula

Good information ...

Richard Nedd

Bruno Berisso

Cathi Snyder

We loved it! Learned so much - Lindsay and Ray did a great job!

Marc Hernandez

Took the city tour. Comfortable ride, very knowledgeable guide and reasonably priced.

Kevin Wahlgren

Great driver, fun

Gordon Long

Ryan was SO good. Really knew and lived his city. He made our trip to Houston so much better. Carmen was delightful and very welcoming. The duo made us happy from moment 1.

Bruno Abad

Very friendly staff, tours are awesome!!

Stu Hooper

Great, thing to do, pity the wind was blowing, couldn't hear the commentator real well

Yevgenii Merezhko

Damon Leitch

Really good tour. Very interesting

Vicki Sherrin

John Heal

ogbekene endurance

Jayashree Kuttappan Pillai

Bryan Cuff

Wow, so friendly, so helpful and really informative. Worth a trip out for the day

Roberta Cochrane

Great tour to get to know the layout of the downtown and history of Houston. Brad the tour guide pointed out his favorite eating and good time places he like to frequent. I highly recommend.

Mary Vourlaki

Lindsey is absolutely perfect in giving a top bird’s eye view from the hop on hop off tour and making everything so interesting !

GLENN SCOTT NESBITT II

Definitely has what's on the shopping list + tours

Yaseen Terblanche

arnab basu

Excellent experience. Must to while in Houston. Worth the money.

Yiqiang Zhao

Richard Holland

Knowledgeable & reasonable.

Eric Williamson

I really enjoyed the Houston City Tour. If you have never been to Houston or have family or friends visiting, this is a great way to introduce them to the city. It was informative, entertaining, and fun.

Lisa Benjamin

The tour was wonderful. Antonio was our guide and was very knowledgeable of the city's history. He was also funny and polite. I strongly suggest this tour on your visit to Houston. Thank you Antonio and staff for making my first trip to Houston fun!!!! Will definitely do this again.

HayTel Innovations Gh

Great tour service providers. Joined their Houston tour and NASA tour. Professional guides and drivers.

Chris Rowe

I went on their city tour followed by their NASA stop off and it was such a great experience. The tour guide was very knowledable about downtown Houston and it's heritage, the staff at the centre were very kind and were very good customer care. I would absolutely recommend this company to anyone wanting to see this American city

Alejandro PAlafox

Muy buenos tours y atencion muy buena por parte del personal, el tour que iba a tomar no estaba disponible pero lo acomodaron para el siguiente dia con el proximo grupo

Gonzalo Sanchez

(Translated by Google) Excellent (Original) Excelente

Mr Ward

These guys cancel their tours and don't tell you. We bought tickets and they cancelled because not enough people also purchased. Also, a customer service rep I think hung up on me. An angering experience and unprofessional operation. F.

Ryan Matte

Chinmay Sarma

Satisfied

debarati majumder

Sheri Watson

Chris Egebjerg

Well worth the cost to see both downtown Houston and the Johnson Space Center

Erica Ford

Great experience. Driver was very funny and knew lots about downtown Houston

Elisa Espinosa

Y’all should come an experience Houston City Tours the best experience ever. You get to know many places you can’t imagine. It was so excited and the tour guy was so funny and out going BEST EXPERIENCE I EVER HAD IN MY LIFE

Erika Fluke

The bus tour does not worth the time. Very unfriendly customer service.

Cesar Bermudez

Excellent service

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