Reviews of Cruise Planners - Cutlasstravel.com (Travel Agency)

516 W Oakland Ave Ste 102, Johnson City, TN 37604

DESCRIPTION

We offer you all the opinions of people who used the services of Cruise Planners - Cutlasstravel.com (Travel Agency) in the state of Tennessee.

At present this business receives a rating of 4.0 stars over 5 and this rating has been calculated on 11 reviews.

As you can see it has an average rating is positive, and it is founded on an average of scores, so the valuation is rationally accurate, although it does not have a very high number of evaluations to grant it total credibility.

As you know, we don't usually bother to write opinions when they are positive and we usually do it only if we have had a problem or incidence...

This Travel Agency corresponds to the category of Travel agency.

Where is Cruise Planners - Cutlasstravel.com?

REVIEWS OF Cruise Planners - Cutlasstravel.com IN Tennessee

Carrie Loyd

I would not recommend the Young’s. My daughter and I planned our first trip to Hawaii July 2019. I hired a travel agent so that the trip would run smoothly. It did not! Upon arrival to Hawaii, our transportation did not arrive. We decided to pay for an alternate hotel transfer. The lady that we spoke with there, stated the company we were waiting on are not dependable. After 30 min, our transportation finally arrived. Then, we arrived at the hotel to have a view of a rooftop parking garage. So I spent the rest of the night talking with hotel management about getting an ocean view room. Mr Young’s comment to me was, “Well, did you ask for an ocean view room?” I stated, “When you go to Hawaii, you expect to see the ocean, not a rooftop parking garage!!” Then, we received a call from our tour guide stating our Pearl Harbor tour would be delayed by two hours because the travel agent gave them her number instead of mine and they were unable to reach me. It’s just been one thing after another. I have used travel agents before without incidence. They are there to think for you and have experience in planning the best of trips. This was not the case here.

Mickey Trivett

Alice JONES

More than helpful. Answered all my "stupid" questions with a smile. Wonderful people with whom to do business.

Beth Young

Friendly, helpful, responsive & professional. Great travel agency to work with. I did not know the previous owners, but since they changed hands and became Cruise Planners a couple months ago, they have been wonderful. They planned an Alaskan cruise for family & friends of mine who cannot stop raving it!

Christina Meyer

Called to book a cruise. The lady that answered said she was with a client and alone so she would have to call me back. She took my name and number, and here we are 4 days later and still no call back. Definitely won't be using them.