Reviews of A Way To Go Travel (Travel Agency)

Chase Adkins

Some friends and I went on a cruise last month and Ruthie helped tremendously. She was very quick to answer, and knew her stuff! I would definitely recommend coming to A Way To Go Travel! You can't beat the prices and the awesome staff!

Kathy Shirley

If I could give zero stars, I would. We just returned from a cruise and A way To Go Travel (Greensboro) was to be in charge and only reserved our flight and cabin on the ship. Oh, wait, the dining reservation had to be changed by them per RCCL, but that was it. This agency helped with NOTHING else. And this was our first cruise. We wouldn’t know what to ask or expect or even how activities/excursions worked! He did say at one point “tell me what you want to know”. How would we know? And why wouldn’t they share things about the ports or areas of interest or even how things worked with us? This was not our first time with a travel agent in our travels so we do know what travel agents are SUPPOSED to do and assist with. There was no help, no planning, and he knew we were first time cruisers! When we mentioned that we weren’t being helped and told the person who answered the phone that “the service is so bad and it sounds like we may have chosen the wrong travel agency” she responded with “maybe you have”. We ended up with a change in agents early in the situation and this IS the one who didn’t help us! This change was to Chuck Joyce who said he was the owner! We knew there wasn’t anything we could do because if he was their “top notch” (which was doing nothing and not replying or returning calls for weeks at a time) then that was “it” for us. We Were never important to them or the owner. Ever. So, there’s the kind of service we got there. Thanks for nothing A Way To Go Travel. We are severely disappointed and want to share our actual experience.

Amber Adams

RUDE! RUDE! RUDE!! I have never in my life had this crappy of customer service!!!! We walked in to get some information about a trip and the woman told us "I can give you general information, It's going to cost 10-$15,000. You are traveling half way across the world". Point blank the end. Thank you So much for that USELESS information I could have gotten on the Internet!!! Talk about a pretty woman movie scene moment! I am so disgusted! Didn't offer to have a genuine conversation or even offer a seat to discuss anything!

Mark Wilson

Another great vacation booked with Chuck and A Way to Go Travel! Thanks so much for all of your help!

keith brown

Went on a 5 day trip to Riviera Maya in Mexico and was told to pick Secrets Maroma Beach which was such a wonderful place to stay for 5 days. Since this was our 25th anniversary we did splurge on a preferred club ocean front room which was amazingly nice and spacious and had the best concierge in Roberto. So if you pick this place I recommend having Roberto as your concierge . The beach was amazing and being adults only no rug rats running around property just a few tipsy adults which is fine with me. We had everything taken care of through delta vacations from transportation to even talking about doing a excursion during time we were there and we were not disappointed in doing the cenote and snorkeling trip for the day had a blast. I would recommend using a way to go travel and taking their recommendation because Secrets Maroma Beach in Mexico was a incredible all inclusive resort with every need taken care of.

maribeth robinson

Chuck and his team recommended the most wonderful spot for our girls weekend getaway. Every detail was attended to in advance - the team made this trip stress free. It’s awesome to have expert advisors - I won’t be planning vacations without them anymore. Thank you!

Amy Hodges

Thank you A WAY TO GO TRAVEL for helping us book the PERFECT honeymoon! My husband and I just returned from UNICO 2087 Riviera Maya and the pictures online do not do this place justice! It was hands down the best vacation we have ever had! Thank you Beth for recommending this place and making sure that we were prepared for our trip. We will definitely be giving you a call for our next big vacation!

Margaret Robinson

Our group of 6 couples just return from an incredible river cruise in Europe and it was the best vacation we have ever had. Thanks so much to Chuck for arranging everything from start to finish. We really appreciate the extras you got for the group and suggesting this itinerary. Our group is ready for next year!

monica rodriguez

Excellent service! Chuck responded to all my emails immediately. He gave me several options and he was honest at front. We could process all payments and documents in just 48 hours. I appreciated his help and information so that I could make a better decision and save $$. I will definitely recommend them to my contacts. Also, I look forward to count on them for future trips. Thanks.

Joanne Welker

I wanted to let everyone know what a great trip that Chuck arranged for us to Europe. Thanks for taking the time to put everything together and having the patience with us to get what we wanted. We loved the onsite company that you used in Portugal. We really appreciated all the suggestions and extras that were provided. Italy will be next!!!

Nancy Sniger

We have not actually gone on our European trip yet, but I can say that the booking, planning and preparation have been so impressive.

marlene stancil

We just got back from an amazing trip to Europe. We worked with Chuck and could not have asked for any better service. We met him at the location in Greensboro and it has to be one of the nicest offices in the travel business. Chuck was able to show us different options and he chose us some great hotels. Everything was great from start to finish and we be glad to tell other about our experience. Thanks so much!

C Baker

Laurie recently helped us with our family vacation to an all inclusive resort. Laurie treats her clients like family and we have already referred several friends to her. We have booked our upcoming Disney trip with her as well!

Scout Godfrey

Great place, great service. highly recommended.

Lanisha Graves

Our group just got back from Couples Swept Away in Jamaica. It was great and thanks for the recommendation. We will go back and loved working with A Way To Go!

Janet Bowland

Away to Go Travel CJoyce@awaytogotravel.com Our travel arrangements made by Chuck Joyce. were perfect! Everything ran smoothly and on time. He arranged our flights, Club Mobay, transportation to and from the airport, and our Excellence Club Beach House Reservation at Oyster Bay. We have used his services for over ten years and won’t choose anyone else! His prices always beat those with our AAA membership

Megan Larson

We booked our Disney package with Laurie and she helped us with everything from start to finish. She knows so much about the destination and she made it so easy. We really appreciate the attention to detail and all the things she recommended. We will be back!

Colleen Kusoski

We worked with Chuck for our Honeymoon to Cancun. STRESS FREE working with A Way to go Travel. Everyone was extremely professional, and quick to set up our vacation. Chuck always humored me and my millions of stupid questions (husband nor I have been out of the country before) and had no issue giving advice. We are traveling to Florida for a friends wedding this Sept and will definitely be using A Way to go Travel for that experience as well. Thanks everyone!

Gary Hoosier

Lisa Mathis assisted us with our trip to Secrets Maroma Beach. I don’t even know where to begin to describe how absolutely fabulous our trip was. The resort, the service, the food, the ease of which everything came together far exceeded our expectations. We didn’t have one single hiccup the entire week. All was very well planned and I can’t thank you enough for your help and recommendation of this resort. They upgraded us to a swim out room as soon as we checked in (they said based on the request of our travel agent) so, I thank you for that Lisa! We were blown away with the quality of everything there and the hospitality of the staff probably impressed us the most. FIVE STARS ALL THE WAY! We have already recommended Lisa Mathis at A Way To Go Travel and Secrets Maroma Beach Resort to many of our friends. Thank You for assisting us with a wonderful 25th Wedding Anniversary!

Sara Elizabeth French

Lisa is great!! Our trip to Disney was amazing! Using her again for our next trip. This makes the fourth trip with Away to go travel over the years and I have always been happy. Thanks guys!!

Jenearica Damon

this travel agency is so awesome Shea pulley was my agent she has been dealing with my crazy request all the changes . she was always patient and never gave up on me although people kept cancelling and giving a headache when i was just about to give up she figure out a way for me and my husband to take our trip. thanks so much

April Cooke

We just returned from Jamaica and stayed at Hyatt Ziva; we were celebrating our oldest son's graduation from high school and thanks to Denise Mattox we had an amazing time on our trip! We enjoyed a lot of R and R by the beautiful pool/beach area; we did some great excursions and made some great family memories in a beautiful country! Thanks again Denise for helping us have a wonderful vacation! Looking forward to working with you in the future!

Heather Flynt

Chuck Joyce provides awesome experiences and knows exactly where to recommend based upon what you’re looking for. Prices are great as well! He will suggest locations to fit your budget! Can’t say enough great things about this company!! Highly recommend!

Khyisha Trott

Omg this was the best travel agent EVER especially Denise. I told her where I wanted to go and what my limit was and she hooked me up. My vacation was best trip ever all because of Denise. I have no complaints what so ever. I’m definitely booking all my trips with A Way To Go Travel and recommend them to everybody. They rock

Gladys Knowles

We just had an INCREDIBLE time with our group to Europe. Thanks to Chuck and his team for taking great care of everyone. We really appreciated the bottle of wine in our stateroom. We will be glad to refer all of our family and friends! THANKS!!!

Jennifer Strange

Shea was so patient with us and listened to our every desire. She planned the trip of a lifetime for us and we cannot wait to use her again for our next travel adventure. Call her today! Her expertise is invaluable.

N Thacker

I was trying to surprise my wife with her first trip to Disneyworld for Christmas. I went into the Greensboro office off of Wendover to get info on and probably put a deposit on a trip. Naturally I was pretty conservative with my budgets, but informed the agent who assisted me that it is flexible. 5 to 7 days was the plan. After about 30 minutes of looking things up, she showed me a 7 day resort stay that was within my budget, however didn't include travel. I informed her that it probably wouldn't be a problem for the travel, but I would still like to see estimates in case. After another 5 minutes, she informed me that she would email me some options in the next day or so. This was 4 days ago and nothing. Now, it's probably too late. This agency shrugged me off in a way that feels insulting and careless. Also, a would be surprise for my wife is now relegated to last minute shopping that I have no time for thanks to work. Thanks for messing up my favorite holiday. Thanks for worrying more about big commissions than the average customer. I will likely never use these people. I recommend that nobody does. Oh, and I was the only customer there at the time, so it's not like I was in the middle of some giant rush...pathetic.

David Remington

Awesome customer service. Very knowledgeable on European vacation spots. Gave me a lot to think about in my planning.

R G

TERRIBLE!!!! I would NOT recommend this company to anyone. After giving Chuck (the President) the desired travel itinerary, he refused to provide an accurate statement of the charges. Instead, he insisted I pay my deposit first, and then he would send the invoice. When I explained my need to see the fees before committing to the trip, he became condescending and began to contradict his previous statements. I DO NOT TRUST this company!!!

Emily Brandt

We just returned from the best vacation with our family. We booked our Disney trip with Laurie. She helped us each step of the way and took a desired interest to making sure our family had a great experience. I will definitely refer our friends and family to you and A Way To Go Travel. Thanks so much and the new office looks great!

Carol Stansen

I just want to thank everyone at A Way Go Travel for helping my family and friends get home safely during hurricane Dorian. We were one of many clients they had traveling during this storm and they had to work very hard to accommodate our group. Your teamwork was very appreciated!

Rebecca Keaton

Best vacation ever! Away to go travel took such good care of us! Because of them, when we got to the Secrets Resort, we got up graded to VIP! GUYS they look after all their clients! Go book now! It was awesome and so is the staff! Thank you Away to go Travel! We love y'all❤

David Mitchell

Recently work with Ruthie and booked our latest trip to Europe. We couldnt ask for a better experience. Our trip was flawless and everything was planned perfectly. Will decently be back to see Ruthie and will refer all of our family and friends to A Way To Go Travel.

Mark Fields

Check for Ruthie, she is very understanding and Accommodating. She will work with you to help you plan the vacation of a lifetime

Liz Collins

We just want to tell Lisa how much we appreciate all the hard work that she did on our honeymoon. It was perfect and was even better than we expected. I cannot thank you enough for taking the time and finding us the perfect place. It was great!

Todd Capps

We had a great vacation booked through Lisa Mathis at A Way To Go Travel... Thanks Lisa..!!

Kevin Hamlin

We just booked our honeymoon with Lisa. She is in the Greensboro office and did a great job of showing us different options and then we were able to narrow down the best choice for us. We are so excited and really appreciate her patience in helping us. Also, the new office looks incredible. Thanks for all of your help on booking our honeymoon!

Laura Huntley

Nice place...I've used them 2 or 3 times. Always offer great info when planning my trip. Worked with Chick and Lisa in the past...

Juliana Feltz

Lisa M. is the absolute best! She helped us plan an amazing honeymoon in the Riviera Maya in Mexico. There was a small hiccup with the package when we arrived, but she took care of it immediately. She worked tirelessly to ensure that our honeymoon was the most magical time of our lives. I can't wait to book a future vacation with her.

Carl D'Agostino

Mardy Murray was very helpful and happy to answer all our questions and was impressed with his followup emails to make sure everything OK. I will use this agent for all my travel needs in the future.

Greg Smith

When thinking about traveling, look no further than A Way To Go Travel. We recently wanted to book a last minute Spring Break trip. Chuck Joyce was patient and kind while discussing several different destinations. Finally, we decided upon The Finest, Playa Mujeres in Cancun Mexico. AWTGT's attention to detail is unparalleled. Our trip was incredibly planned by Chuck's team and did not disappoint! Call them today for your next adventure...we sure will.

Clint Porterfield PTV

This is a great travel agency. We booked a cruise through them and we were well taken care of. My wife and I are very happy we booked our cruise through A way to go Travel! They are the only way to go travel. Book with them you will be happy!

Angie Brame

Best travel agency around. Love working with Chuck, Mardy & Lisa. Great staff and very friendly. I have been doing business with them since 2006. The trips are always fabulous and the perks of free upgrades and resort credits are awesome. They know this business and it shows. Can't beat their prices. On the last trip we took to Secrets Maroma we were upgraded to the Penthouse - thanks Chuck.

William Seabrook

Chuck, the owner and manager says, on their website... "We take pride in our ability to provide our guests extraordinary experiences, quality customer service and memories that will last forever!" We first contacted Chuck on January 15th to help us plan a trip to Europe. Since then, we have had repeated promises AND NO RESULTS. As we write this, we're STILL waiting for a follow-up phone from our message left 5 DAYS AGO. Did we mention that airfares have DOUBLED since we first contacted Away To Go Travel’s owner and manager? If you actually want SERVICE, you need to find another travel agency. Otherwise, the "memories that will last forever" will be ones of extreme disappointment.

Colt McGrew

Our honeymoon was perfect! Lisa was great to work with for the entire process. She helped us from start to finish. Not only did she find the perfect destination, she offered us the best price. We will make sure to tell all of family and friends. Thanks so much!

paulette crosbourne

Did not even get there and the service was crappy.called to get some info and the gentleman was so unpleasant and sort of rude resented I was asking travel related questions. Cut me off and said, just so you know if you decide to book and using a credit card you have to come to the office. I do not accept credit cards on the phone because I don't know you. Needless to say I never got the info I called about because I hung up in his face he was just disgusted.

Kelly McHugh Chtcheprov

When we met Chuck a year ago, we were less than a month away from our wedding and needed honeymoon plans fast! He worked quickly to create the perfect honeymoon package for us. The resort — El Dorado Maroma in Riveria Maya, Mexico — wasn't something we were initially considering, but we were so glad we took Chuck's recommendation! Our honeymoon was so much better than we had ever hoped, and it was all within our budget! We had never used a travel agent before, but I wouldn't travel without one now! His pricing was better than what the resorts advertise on their websites, and he arranged our transportation to and from the airport at no additional cost. He was even on hand during our trip when we had an issue (our fault) with the reservation. It's nice to know someone is looking out for you when you're in another country! We were so pleased with A Way To Go Travel that we came back months later to plan another trip to the Dominican Republic. Chuck hit the nail on the head again with a fantastic resort (The Excellence Punta Cana). Now we're thinking about a trip to South or Central America and of course we'll be turning to Chuck and A Way To Go Travel for their expertise! When they recommend a resort, you can rest assured that it will be fantastic!

Kathy Haddix

Chuck and his team are AMAZING!! Between the fabulous resort suggestions, the personal service and the best deals around it is your one stop agency!!

Henry Kha

Super quality service at a prompt and LIGHTNING FAST speed! I worked with Mardy Murray and he deserves tremendous credit. I had booked a last minute business trip due in less than three days and asked Mardy to work fast to get another ticket for my wife to accompany me. I contacted Mardy @ 12:30 afternoon, Mardy toiled through lunchtime, and got us into Premium Economy class seats, and e-mailed me confirmation e-tickets by 1:30PM. These agents really know how to operate an efficient travel agency! Thanks a bunch, Mardy: you deserve the due credit/acknowledgement! -Hank-

April Neathery

Thank you so much Laurie! Your hard work on our behalf ensured that our trip to the Dominican Republic was amazing (that's true for Disney last year too)! Your mindfulness of our budget and destination ideas have provided us with trustworthy and reputable travel choices. We look forward to continuing to plan our future adventures with you!

Debbie Hudson

Denise was awesome. Planning our upcoming anniversary of 27 years trip. She is very knowledgeable , very accommodating when making changes. We will be definitely use Way to go travel for all our travel plans. Thanks Denise