Reviews of AAA Travel Agency (Travel Agency)

Justin Murray

Better than most AAA I've been to. Didn't wait an eternity, and the people were actually friendly and helpful

Neil Gaines

Friendly and helpful

shirley pinnock

Very nice Service

John O'Connell

This place is huge. You can get anything you want out of the Triple-A done here.

Nadine Jackson

Fast

Shawn Polas

One of the largest AAA buildings around, very nice and courteous staff, large free for customers parking area.

betsy price

Knowledgeable and pleasant employees, reasonable wait times.

Try Again

uggh

John Siriano

good people

Gary Kohanbash

Very long wait times

Laifees Olaloko

Very effective

David Eichenlaub

it's a big office space with a whole bunch of stuff like licensing and title transfers. I'd assume they have all services like this here. things related to PennDot

Justin Murray

Better than most AAA I've been to. Didn't wait an eternity, and the people were actually friendly and helpful

Neil Gaines

Friendly and helpful

shirley pinnock

Very nice Service

John O'Connell

This place is huge. You can get anything you want out of the Triple-A done here.

Nadine Jackson

Fast

Shawn Polas

One of the largest AAA buildings around, very nice and courteous staff, large free for customers parking area.

betsy price

Knowledgeable and pleasant employees, reasonable wait times.

Try Again

uggh

John Siriano

good people

Gary Kohanbash

Very long wait times

Laifees Olaloko

Very effective

David Eichenlaub

it's a big office space with a whole bunch of stuff like licensing and title transfers. I'd assume they have all services like this here. things related to PennDot

jay Wicks

Very quick, clean, and the validate parking. Great staff.

Sean Taylor

Your average AAA. Filled with old people and slow.

buddysfa .

I need a photo license renewal. Receptionist tells me to go into the License Center, take a number, grab a seat and wait for my number to be called. I go into the License Center where I see an empty room with one person behind the desk. Me: "Do you still need me to take a number or can I just sit down (to get my photo taken)?" Woman behind desk: "Do you see anyone here?" *roles eyes* So much for trying to be polite.

vickie davis

Arrived 8:45 am no wait. Representative was very knowledgeable, offered many programs Office clean. Will definitely consider moving my car and renters insurance

Rhobot Jones

sweet

Cameron Schauer

Very friendly

Chere L. LeViner

Great experience for Tuesday, in and out no more than 15 min. Such a friendly atmosphere.

Deborah Wade

Come when u need them and always on time.

Ravanna Bey

Great place

Monte Miller

The staff of real knowledgeable and understanding when you're really not sure what you're trying to achieve like when do you need insurance for a trailer they're very well knowledged on making sure you get it done right the first time I've been a member for over 20 years and that's why I keep going back

Marian Walker

Hey they keep me an us going on the Road.

Mary Lynn Callahan

Quick, efficient service

Marco Bigoji

The busiest times are beginning and end of the month come at another time for quicker service.

J DeChicchis

Check out this historic building!

Ben Greiner

So easy and painless to get ID photos taken.

Kenneth Labuskes

I came in with a question about registering a vehicle out of state and although I didn't really like the answer they provided, it was the way it is. Oh well. Most problems can be solved by throwing enough money at it. You can also get maps and free parking in East liberty, which is awesome. This is a very attractive building.

Dapper Owl812

The people are great, nice and very helpful

Sarah Hailey

called to ask if they replace driver's licenses, was told yes. took the bus to discover they charge a $15 fee to mail you your drivers licence. why the *** would I do that when I can order it online for free? what a waste of time and also such predatory garbage, taking advantage of people who might not know what a scam this is.

Raymond Shimko

Awesome!

jay Wicks

Very quick, clean, and the validate parking. Great staff.

Sean Taylor

Your average AAA. Filled with old people and slow.

buddysfa

I need a photo license renewal. Receptionist tells me to go into the License Center, take a number, grab a seat and wait for my number to be called. I go into the License Center where I see an empty room with one person behind the desk. Me: "Do you still need me to take a number or can I just sit down (to get my photo taken)?" Woman behind desk: "Do you see anyone here?" *roles eyes* So much for trying to be polite.

vickie davis

Arrived 8:45 am no wait. Representative was very knowledgeable, offered many programs Office clean. Will definitely consider moving my car and renters insurance

Rhobot Jones

sweet

Cameron Schauer

Very friendly

Chere L. LeViner

Great experience for Tuesday, in and out no more than 15 min. Such a friendly atmosphere.

Deborah Wade

Come when u need them and always on time.

Ravanna Bey

Great place

Monte Miller

The staff of real knowledgeable and understanding when you're really not sure what you're trying to achieve like when do you need insurance for a trailer they're very well knowledged on making sure you get it done right the first time I've been a member for over 20 years and that's why I keep going back

Marian Walker

Hey they keep me an us going on the Road.

Mary Lynn Callahan

Quick, efficient service

Marco Bigoji

The busiest times are beginning and end of the month come at another time for quicker service.

J DeChicchis

Check out this historic building!

Ben Greiner

So easy and painless to get ID photos taken.

Kenneth Labuskes

I came in with a question about registering a vehicle out of state and although I didn't really like the answer they provided, it was the way it is. Oh well. Most problems can be solved by throwing enough money at it. You can also get maps and free parking in East liberty, which is awesome. This is a very attractive building.

Dapper Owl812

The people are great, nice and very helpful

Sarah Hailey

called to ask if they replace driver's licenses, was told yes. took the bus to discover they charge a $15 fee to mail you your drivers licence. why the *** would I do that when I can order it online for free? what a waste of time and also such predatory garbage, taking advantage of people who might not know what a scam this is.

Raymond Shimko

Awesome!

Shane Richardson

Friendly service, but the wait was ridiculous

Ruby Reed

If you are looking for the best deal on airfare for oversea travels, this is the place. Ray will get you the best and not to mention the fastest service. No matter how complicated your itinerary can be, Ray has it all figured it for you to your advantage. Our trips to shanghai/hk that needed certain layovers and times could be a total nightmare but AAA Travel Agency makes it easy and workable. Thank you!

Stephanie Reynolds

Went to get my picture taken for license. Was able to get everything done in my lunch hour. Relatively no line.

Tom Gale

Surprisingly fast at processing registration paperwork.

Bethani Dudley

It's no big thing. I was getting my license up-dated & any changes once every 4 yrs like everybody else does.

Quinn Favo

Pretty bad experience the first time, maybe they were having a bad day. Came back a couple days later and it was better.

Michael Goulty

Relatively fast service. Friendly staff. Better than the DMV!

James J.

I like this place I get in get what I need done and I'm out of there and on my merry way

Jim b

This place is huge. The staff is rather friendly and, surprisingly, so were the Penn Dot workers at the driver license section; that blew my mind.

casey bateman

agents name that helped my husband was dustin the service there wasnt bad but they canceled my husband insurance and didnt tell him he was driving for a week without insurance they are very irresponsible company will never do any business with them again i also told friends to switch and they will be switching back to there old insurance so the same thing doesnt happen to them. AAA will never receive any business from us again stay clear of this company

Joseph Roth

Best experience I've ever had getting registration for my car. As a new person to Pennsylvania, they walked me through all of the steps that I was unfamiliar with. A huge difference from when I got my drivers license at the PennDOT.

Daniel Klein

One stop shop for all automotive needs, mostly friendly and efficient staff, beautiful building!

Jeffrey Bigham

Your experience with this place will very much depend on what you go there to do. Super easy to get a license renewed. But, some things they just don't do, like issue new licenses, even for people who have moved to the state. There are always long'ish lines, but I'm not really sure what those people are waiting to do.

Melinda Smalls Glover

Convenience fast service!

vince stropko

Great help. Very nice people

Dianheng Zhang

I got my cat registration here, and renewed my drive license, service is good ! However, I went the office one day and I think I left my iPad on the counter table. The second day I called them, they transfer phone call like 5 times and and in the end no one answered.

Yasser Chalaby

Helpful office

Sarah Berry

I don't know when the best time to visit the drivers license photo center is, but it is most definitely not on Saturday afternoon. By 2:30 one of the ladies behind the desk had definitely had enough of the human race for one day. Not a great experience.

Bobbie Jae Davis

Beautiful building! Very friendly and professional staff!

John Harvey

AAA is well worth the membership.

Shane Richardson

Friendly service, but the wait was ridiculous

Ruby Reed

If you are looking for the best deal on airfare for oversea travels, this is the place. Ray will get you the best and not to mention the fastest service. No matter how complicated your itinerary can be, Ray has it all figured it for you to your advantage. Our trips to shanghai/hk that needed certain layovers and times could be a total nightmare but AAA Travel Agency makes it easy and workable. Thank you!

Stephanie Reynolds

Went to get my picture taken for license. Was able to get everything done in my lunch hour. Relatively no line.

Tom Gale

Surprisingly fast at processing registration paperwork.

Bethani Dudley

It's no big thing. I was getting my license up-dated & any changes once every 4 yrs like everybody else does.

Quinn Favo

Pretty bad experience the first time, maybe they were having a bad day. Came back a couple days later and it was better.

Michael Goulty

Relatively fast service. Friendly staff. Better than the DMV!

James J.

I like this place I get in get what I need done and I'm out of there and on my merry way

Jim b

This place is huge. The staff is rather friendly and, surprisingly, so were the Penn Dot workers at the driver license section; that blew my mind.

casey bateman

agents name that helped my husband was dustin the service there wasnt bad but they canceled my husband insurance and didnt tell him he was driving for a week without insurance they are very irresponsible company will never do any business with them again i also told friends to switch and they will be switching back to there old insurance so the same thing doesnt happen to them. AAA will never receive any business from us again stay clear of this company

Joseph Roth

Best experience I've ever had getting registration for my car. As a new person to Pennsylvania, they walked me through all of the steps that I was unfamiliar with. A huge difference from when I got my drivers license at the PennDOT.

Daniel Klein

One stop shop for all automotive needs, mostly friendly and efficient staff, beautiful building!

Jeffrey Bigham

Your experience with this place will very much depend on what you go there to do. Super easy to get a license renewed. But, some things they just don't do, like issue new licenses, even for people who have moved to the state. There are always long'ish lines, but I'm not really sure what those people are waiting to do.

Melinda Smalls Glover

Convenience fast service!

vince stropko

Great help. Very nice people

Dianheng Zhang

I got my cat registration here, and renewed my drive license, service is good ! However, I went the office one day and I think I left my iPad on the counter table. The second day I called them, they transfer phone call like 5 times and and in the end no one answered.

Yasser Chalaby

Helpful office

Sarah Berry

I don't know when the best time to visit the drivers license photo center is, but it is most definitely not on Saturday afternoon. By 2:30 one of the ladies behind the desk had definitely had enough of the human race for one day. Not a great experience.

Bobbie Jae Davis

Beautiful building! Very friendly and professional staff!

John Harvey

AAA is well worth the membership.

Fareez Imtiaz

Its a very cheap place to get things notarized . They get you in and out quickly.

Pam Scoggins

Very good service.

Phillip Donnangelo

Fantastic

Christopher Field

Friendly and very nice staff from the guard at the front door all the way through to the final clerk.

Maryamjohnson19 Johnson

Great place

alice bristo

Good

Lauren Boehm

I registered my car in Pennsylvania for the first time and ran into some unexpected administrative issues. The staff at AAA was super patient and extremely helpful in getting everything sorted out. Even more worthy of praise, I worked with multiple staff members and ALL of them were equally helpful and empathetic. They all shared with me how they’ve dealt with these issues in the past and were determined to help me find a solution and get my car registered. Thanks so much.

John Kim

I'm new to Pitt and was told that I could register my vehicle and get my new license through AAA. I called this office and was immediately transferred to someone before I could finish my question...then person #2 immediately transferred me to a third person who never answered, the phone rang and rang. So I drove to this office during lunch, waited 15 minutes, and then was told that had to go to the actual DMV for new registration. If they took the time to actually LISTEN to my question before transferring me rapid fire, it would have save me an hour of wasted time. Really upset at AAA and I'm regrettably a member.

D. Hoblak

Staff spend more time talking to each other and "flirting" with some customers. Very slow. Took 2 months for me to get my drivers license renewal!

Keenen Sheffield

Good service, Friendly people. Good Location.

Eziz Kurbanov

Most irresponsible insurance company!!! They cancelled my insurance without notice, ended up driving 1 week without insurance not even knowing, stay away....

gary streiner

AAA rocks! Very together friendly people. Sure beats the DMV.

tugs l

Huge place.....located lower level

marilynb52 .

Totally incompetent! My car broke down at 1:30 pm - in the snow - in the road - in the middle of nowhere. I was told it would be 20 minutes. At 4:00 pm, they reported me to the tow driver, who, by then, had many calls ahead of me. At 6:30 pm, someone came & drove me to a friends' house because the tow truck had broken down (& they never told me). They tried to talk me out of taking the car where I wanted it. I had to abandon my car (with everything in it), unlocked, with the key in it. They never contacted me. I had to call them back to find out where they had taken my car. I have been on the phone for 2 weeks complaining. They don't seem to care very much about their customers.

D.C. Donley

Very helpful

Vato Homeslice

Unlike the trailer trash on Jerry Springer, these cats don't play games!

Sam OHanlon

Very efficient and friendly staff

Yousef Aldairy

Totally incompetent. Insurance services are very bad. Customer service is worse than you might think of. AAA insurance services in PA are very bad in general as compared to IL. Try a deferent insurance company for sure in PA.

Tommy

great

Lavette Floyd

Took care of my roadside assistance

Fareez Imtiaz

Its a very cheap place to get things notarized . They get you in and out quickly.

Pam Scoggins

Very good service.

Phillip Donnangelo

Fantastic

Christopher Field

Friendly and very nice staff from the guard at the front door all the way through to the final clerk.

Maryamjohnson19 Johnson

Great place

alice bristo

Good

Lauren Boehm

I registered my car in Pennsylvania for the first time and ran into some unexpected administrative issues. The staff at AAA was super patient and extremely helpful in getting everything sorted out. Even more worthy of praise, I worked with multiple staff members and ALL of them were equally helpful and empathetic. They all shared with me how they’ve dealt with these issues in the past and were determined to help me find a solution and get my car registered. Thanks so much.

John Kim

I'm new to Pitt and was told that I could register my vehicle and get my new license through AAA. I called this office and was immediately transferred to someone before I could finish my question...then person #2 immediately transferred me to a third person who never answered, the phone rang and rang. So I drove to this office during lunch, waited 15 minutes, and then was told that had to go to the actual DMV for new registration. If they took the time to actually LISTEN to my question before transferring me rapid fire, it would have save me an hour of wasted time. Really upset at AAA and I'm regrettably a member.

D. Hoblak

Staff spend more time talking to each other and "flirting" with some customers. Very slow. Took 2 months for me to get my drivers license renewal!

Keenen Sheffield

Good service, Friendly people. Good Location.

Eziz Kurbanov

Most irresponsible insurance company!!! They cancelled my insurance without notice, ended up driving 1 week without insurance not even knowing, stay away....

gary streiner

AAA rocks! Very together friendly people. Sure beats the DMV.

tugs l

Huge place.....located lower level

marilynb52

Totally incompetent! My car broke down at 1:30 pm - in the snow - in the road - in the middle of nowhere. I was told it would be 20 minutes. At 4:00 pm, they reported me to the tow driver, who, by then, had many calls ahead of me. At 6:30 pm, someone came & drove me to a friends' house because the tow truck had broken down (& they never told me). They tried to talk me out of taking the car where I wanted it. I had to abandon my car (with everything in it), unlocked, with the key in it. They never contacted me. I had to call them back to find out where they had taken my car. I have been on the phone for 2 weeks complaining. They don't seem to care very much about their customers.

D.C. Donley

Very helpful

Vato Homeslice

Unlike the trailer trash on Jerry Springer, these cats don't play games!

Sam OHanlon

Very efficient and friendly staff

Yousef Aldairy

Totally incompetent. Insurance services are very bad. Customer service is worse than you might think of. AAA insurance services in PA are very bad in general as compared to IL. Try a deferent insurance company for sure in PA.

Tommy

great

Lavette Floyd

Took care of my roadside assistance