Here you have all the reviews of real people who are consuming the services of Mudra Travels (Travel Agency) in the state of Ohio.
Currently this business receives a score of 4.8 stars over 5 and the rating has been based on 75 reviews.
As you can read, the average score it has is almost the highest, and it's based on a very large number of reviews, so we may be pretty sure that the valuation is very credible. If people have bothered to rate when they've done well with the service, is that it works.
As you know, we don't usually bother to write evaluations when these are good and we usually do it only if we have had a problem or issue...
This Travel Agency is included in the category of Travel agency.
I have never written a review before for any product or service that I have utilized in my life but felt compelled in my heart to write this review for Mudra Travels and Rajesh. They are who they claim to be, a travel industry with "Best Customer Service". I contacted them for my travel after reading the positive reviews of others and I can certainly say that all the positive things said about them have turned out to be true in my case too. I got the impression that they truly "believe in establishing trust and lasting relationships as a part of a great customer experience". Thanks Mudra Travels ! and keep up the good work.
We have been buying tickets to India from Mudra from last 5 years they have excellent service.Rajesh has helped in rescheduling of the tickets(which was little difficult but got it done).He is listens patiently and tries his best in getting the tickets at the least fares.HIGHLY RECOMMEND.
I recently received assistance booking a flight to South Africa from Mudra Travels. Rajesh provided excellent support. Due to updates to my travel plans, my flight itinerary needed to be changed mid-trip. Rajesh was incredibly helpful, accommodating and quick to act. Not only did Rajesh successfully book a new return trip for me; it was more direct than the previous itinerary. Five stars for excellent service. Highly recommend using their services if you have the opportunity.
Exquisite service . I have told all my friends to book through travel agent instead of online sites. Mudra is always online. American airlines delayed, cancelled international flights 38 hours missed connections, did not confirm booking through British airways when i showed up at airport to fly back from India. Mudra helped me in every step like a friend travelling with you, super fast , multi tasking , communicating with customer online at the same time. My family always books through Mudra from many years for great deals. Great job Rajesh.. -- Shivanand -- Kansas city
I experienced issues with the airline on my return leg and had to pay a penalty to fly, even though it wasn't my fault. Mudra travels were extremely supportive in dealing with the airline and managed to get me a refund.
Very Good ACE great customer service.
I absolutely love the work ethic of Mudra Travels. Every person working in Mudra travels is dedicated to meet your needs in a quick turn around time. They are very organized & very helpful to say the least. Top it all they offer the LOWEST PRICE possible in the market. I absolutely recommend any one traveling abroad to use their services and I can vouch that you will be 100% happy that you chose Mudra travels as your traveling agent! Thank you Kintesh & team for being patient & helping me change my parents itinerary TWICE in a short notice and also at a lower cost.
Smooth working and good people.
Our flight got cancelled due to weather conditions. Mudhara travels helped us in rerouting our tickets. They have been in touch with us until we reach India.. Mudra Travels is well known for it's excellence in service and going extra miles to help passengers in travel related issues. Great customer service.
I have booked my tickets round trip USA to India multiple times with Mudra Travels, always the best prices. That itself is worth 5 start review. Amazing thing is how much they are able to help you with their knowledge and experience when you run into issues with you travel plans. They were able to suggest best options available, be it cancelling of your ticket due to change of plan or an expired passport a day before the travel date. They are very patient and work very hard for the benefit of their customers.
I heard about Mudra travels from my ex colleague. Now already experienced their excellent service twice. Its second time in a year that I booked my tickets through Mudra Travels. Literally 24*7 customer service, got a 60$ discount and also changed my booked dates with no cancellation fee. What more can you ask from an agent? ..Well. I am planning for an Europe trip package as well in near future through them. Keep going Mudra...
We have been using Mudra Travels for many years now. I was initially skeptical about using an agent as I always used to book online but the customer experience and very competitive fares Mudra provides is parallel to none. We had an instance where our Lufthansa Flight was cancelled the day before Thanksgiving and Mudra came to our rescue, ticketed us same day in a different airline and off we go. We even use Mudra for vacation travel to Europe. They are someone you could count on, always. I think this is the only thing I think we go via an agent vs online as these guys are the best in what they do.
Excellent Service, really cheap tickets Can be reachable almost at anytime by phone for any changes
Very professional. Got me a good deal. When I missed giving them the full name of one of the family members, they followed up with air line representative and made sure the name was corrected before it was ticketed. I appreciate their patience and professionalism through the process.
One of the best travel agents I have worked with. I used to book on my own but 6 years back I tried Mudra travels and have ever since only used them. Customer service is awesome and I can bank on them to help resolve any issue. They helped book tickets for my parents and were really accommodative in moving the return dates when required: I have never been able to get a cheaper ticket even when I have tried using or validating the price with other vendors; now I have stopped wasting my time and not worrying about the price at all. I know I am getting the best deal
Efficient work, even late at night. Best prices all around
It was great experiance with Mudra travels. My parents were visiting me but their schedule kept on changing due to work and illness. So, Mr. Patel was very accomadative in making the changes. As my parents were return United Airlines collected $200 even though the ticket permits that luggage. When reached out to Mudra Travels they helped fet that money back. Thanks so much Mudra Travels.
have booked with them earlier as well, but the last booking with them just blew my mind away!!!! the family and in laws were coming to our place, but leaving from Mumbai on different dates and departing from Indianapolis on different dates......and some were planning to come in pairs, some were planning to return in pairs.....it was a biggggg hassle to align all their flights together, and also to get the best flights with best fares.......Mudra Travels made all this possible :) :) Thanks a lot........will always book with them henceforth!!!!
I have been using Mudra Travels for my India trip for several years now. I must say, they are one of the best I have come across. Besides they give you a best rate, they really take care of your need. Mr. Patel goes out of his way to help. I am always more than 100% satisfied with their service.
This is the best travel agency in the midwest US. Most trustworthy and friendly assistance, always help to locate the best deals on air tickets. I strongly recommend this agency to everyone.
Best travel agents on the planet. Would highly suggest using them and will be booking with them again.
Mudra Travels has been our go to for several years as we traveled multiple times with kids and sometimes in emergencies like death in the family. We took most trips for granted as they always made sure the airlines and connections worked smoothly and gave us great pricing. We experienced how they go above and beyond when they helped re-route on a recent trip when a connection was missed due to flight delays. They spent countless hours during busy Holiday season without which my husband would have spent 48 extra hrs in airports. I don't think there is any other avenue that comes anywhere close to their support. Thank you, Mudra Travels!!
Most cooperative and utmost helpful experience with Mudra travels. Definitely recommended for all travelling or booking for family or parents travelling from India to US
Excellent service. Has helped me plan and book times at very short notice AND gotten the best deals ever! Thank you Mudra Travels
I have been using Mudra Travels Services from past 9 years. Their service is exceptional, they always quote me for less than what we see online. I recommended Mudra Travels to lot of my friends and will do more in the future. They understand our situation and will always try to help us. I highly recommend Mudra Travels for your travel needs.
Mudra travels is very professional travel agent. They offer best price & service and don't forget customers after selling the ticket. They always keep me informed about flight changes and help us reschedule with best possible option, if required. Friendly support and customers interest is their top priority. I would strongly recommend Mudra Travels.
Very patient to listen to customer requirements AND help and support planning, re-scheduling at best possible rates.
I have been availing Mudra Travels' services since last several years and I don't have even single complaint. Excellent, prompt, and courteous customer service! Easy to reach them even in odd hours. They also guide exceptionally well in the booking process and don't rush you to book at a higher price. Their advice actually helped me in saving more than $300 on one of my bookings to Hyderabad, India. Forget about Kayak and Expedia spending hours to get the best deal! Mudra is the best especially for trips to India! Highly recommend them!
Have been booking tickets through them for many years. Due to an unfortunate incident, I had to book tickets recently at the very last minute during the holiday season. They worked with me diligently for many hours and made sure I got the ticket. The customer service is what sets them apart. Everyone in my family calls Mudra for tickets.
Raj has always been very helpful with all our travel needs.
I really appreciate Rajesh and his Team of Mudra Travels for working effortlessly to book the ticket for my family with lowest price and making our trip memorable.
Excellent Customer Service. Best price compared to all Travel agency's. They respond immediately with ticket Prices & solve any issues very smoothly. Thanks to Rajesh & Vaishali for their devoted services.
Mudra travels found the best deal for my India trip in such a short notice less than 10 days to travel in peak summer. Initially I checked the price with other travel agents and through web also. After comparing the price against Mudra travels price quote, I stopped checking with other travel agents. Mudra travels quoted 20-30% less than the web price and other travel agents. Their customer service and customer care is the best. I made a good decision by choosing Mudra travels to buy my trip tickets and will recommend to all my friends.
They were very amicable and helped us reroute the flights, when the flight times changed. We are very satisfied with their service. From Pradipta and Anumita Roy
So far have booked tickets to India with Mudra twice. Service is very good. Price was lower compared other online deals. In my latest interaction, they patiently obliged with my multiple requests of change of travel dates and managed to give me lower price than quoted earlier. Definitely recommended service. 5 stars.
Mudra travels is excllent in finding the best deals for travel abroad. I have booked flights to india 4-5 times with them and all the time they were patient and will really take special interest in finding the best fare available. I will highly recommend Mudra Travels to all. I already recommend them to alll my friends and family.
Excellent service..low fares..easy methods of payment... would def recommend
Mudra Travels has one of the best customer service and Patel Bhai has been very helpful and knowledgeable. From facilitating information exchange on Fatwallet forums to helping passengers have a smooth travel, they do it all. I have booked with them for the last few years and referred many of my friends who have been happy with their service. The times when my travel situation changed (cancellations/missed connection), they have been very efficient in helping out. Highly recommended!!
I booked through Mudra travels twice for my tickets to India. They provide information about all possible connections and deep discounted ticket prices. The very important and most impressive aspect of Mudra travels is their service. My family got stuck in Dallas for a day and airlines does not want to give a onward ticket for next two weeks. Mudra travels was very helpful and worked hard to get the ticket for the next day for the same flights. I could have lost my ticket without their help. I really want to thank them and I recommend booking through Mudra travels to all my friends.
Great experience once again! Mudra Travels saved me hundreds of dollars even after booking and issuing my ticket to india.
Mudra Travels is one of the best travel agencies that I have used. They booked our tickets for the lowest price available. Once I agreed for the charges and before they charged the prices went down, unlike other business folks, difference in fare was discounted from the price that I agreed for. Mr. Patel, appreciate your professionalism.
I always use Mudra Travels for my travel needs. A very professional service and offer cheaper prices.
A class apart in travel industry. Punctual, honest and goes beyond limits to help customers. I am still a happy customer after 10th year of business at Mudra.
Excellent customer service! We have been buying tickets with Mudra Travels for many years now. I have passed on their contact information to many friends who are also very happy with the service. On more than one occasion, they have worked with us diligently to help us get last minute tickets during emergency situations. They have consistently maintained a very ethical and high quality of service. Keep up the great work, Mudra Travels!
Good follow up ... best prices and great service
Excellent service. An agent was always available on the phone including after hours and weekends. Helped me with changing the flight even when I was outside the country traveling with kids. They were available by phone and email to help me out during my trip. Highly recommended.
I had booked tickets with them last year and they provided me rock bottom prices for travel to India. but that is not it. I had to change my travel plans due to visa issues and they handled it very smoothly and guided me through the whole process (I would have called them like 6-7 times but they didnt annoyed :) and answered all my questions. these guys know their business well ! Also, once I paid for the tickets, after 3-4 days they called me and said they are returning some $$ back to my account because the price went down (for my itinerary) and they felt it was only prudent to return that money back to me...I haven't heard any travel agent do that ever. So I guess that speaks for their honesty and customer service. I also follow Patel bhai's post on a travel forum where he shares insights about changes in travel industry and also provides guidance to people on what is a good price to pay for travel to India (depending on time of the year, airlines etc). So thats a good community service too. Keep it up Mudra !
I have been buying tickets from Mudra Travels for over 10 years now ( mostly to the UK and India) and I have been consistently impressed with the quality of service and responsiveness from this agency. Their prices are always the best and I know I can trust them. They will work with you on complex itineraries and specific Airline preferences ...heartily recommend them to anyone looking for International travel, especially to SE Asia. UPDATE 12/2017 " Just wanted to highlight the excellent customer service Patel provided when I was stuck in MSP due to a name issue which the Delta airline counter staff were unable to address satisfactorily. Patel was on the phone with me for over an hour helping me coach the agents whose knowledge was extremely limited. Even after I reached India, Patel stayed in touch and helped me secure a refund from the airline. His customer service was beyond exemplary and in these times when everything is online and it is impossible to reach a human , this kind of attention is what sets an agent apart.
I would like thank and appreciate the kind of assistance Mudra is providing to the customers. Its truly exceptional. Whenever I interacted them, they have been remarkable in providing support by going out of bounds. Way to go Mudra team. Keep up the great work.
Nothing. Rude and hopeless.
Booked tickets through Mudra Travels for the first time and received excellent customer support. Got regular updates related to schedule, received alternate options when original schedule got impacted. Thanks for all the help in ensuring that I reached my final destination on schedule.
T-H-E B-E-S-T customer service... The friendliest customer service. Get the guy on the phone in the evenings. Such a genuine well wisher for our travels.
Mudra Travels provides exceptional service. My parents had a flights booked with a connection time of one hour and 30 mins. The domestic flight was very notorious with delays and maintenance issues. Late at least by an hour 60% of the time. Team Mudra travel provided customer service 24 x 7 and were able to change our tickets at no additional cost. The are very experienced and knowledgable. I have been using them for last 7-8 years. They get the GOLD STAR from me. I can refer them to anyone with full trust.
1st Review : Worst experience ever. Please beware ! Kintesh Patel is the worst human ever as he does not have simple manners. All they want do is take your money. Forget service. You are better off spending your money with any other travel agent with your eyes closed.
I know Rajeshbhai by 8 years, he is very helpful for any flight.
I had a wonderful experience with Mudra Travels the last time I had an India travel. My case was unique. I had an urgent travel plan to India (had to book tickets just 2 days before travel) AND I have to travel on Advance Parole (pending greencard. painful since cannot travel thru most of Europe due to transit visa req). Everywhere I searched(websites, travel agents), I found tickets pricing from anywhere between $2000 to $2600. Finally I contacted Mudra travels. I am glad I did. Rajesh was very considerate about my price range and also about my visa requirement. He finally gave me an itinerary via Zurich (For India PP holders, transit visa is not required) for a price under $1450 per person. I sincerely want to thank Mudra travels for assisting me with the India travel booking. I definitely recommend booking through Mudra travels.
Patel and Vaishali - I don't know how to express my gratitude to you and your team. Thank you so much for assisting us during crisis when we want to go to India in next 1 hour. I can't believe the turn-around, arrangements, quality of service, best air-fare. I didn't even looked what airlines, and how many hours to travel and connecting flight details. When I shown up at the airport, I learned it was the fastest route and my friends were shocked to get such lowest air-fare in short turn-around. Also the help you extended to change of flight dates and ensure there were no additional charges from airlines. Bottom of my heart, we really want to thank you on behalf of my entire family. Thank you for helping us with all our family matter. Also I want to let you know, we have been completed 10yrs working with you! You are our goto person for any international travel as you bring the depth and breadth dealing all aspects of the international travel.
Excellent customer service. Very helpful and accurate on the details. With best prices and provides help based on your needs above and beyond.
More than 15 tickets brought with them. Excellent Service, really cheap tickets. Almost anytime we can reach and get the travel deals. Highly recommended.
Mudra Travels was recommended to me about 5 years back by a friend. Back then when I was told about their competitive prices and excellent customer service, I wasn’t moved much and was only looking for a good travel plan provider. Since then i’ve used Mudra Travels multiple times in the last five years. All of my emergency travels ha every facilitated by Mudra Travels and time and again they have come through on their promise of excellent customer service. There have been situations when I had to either reschedule my outbound flight from India OR the airlines cancelled/rescheduled the Itinerary; on all occasions Rajesh/Kinkesh/Vaishali has helped to get the the correct flight to my destination. All such service at ‘no additional cost to me’. They have called me in India and helped me with my travel needs even while on travel from US to India. For all travel needs, I’d highly recommend Mudra Travels.
I have been using Mudra travels service for more than 2 years now. Both Rajesh and Vaishali are awesome. They give you the best and reasonable price compared to other online travel booking websites like Kayak, Expedia etc. Their price is always 100-200 dollar less compared to these travel websites. They do everything for you. select Hindu food options, change seats easily, place a request for Wheelchair assistance if needed, requesting baby seat etc.. Book from them you would never be disappointed...
Mudra Travels did a great job in getting lowest ticket price for me. Very good service!!!
I have been using mudra service for more than 5 years for all my travel tickets. Rajesh have been very helpful in every aspect. He has advised on all cost saving aspects like right credit card to use, date adjustments and best time to book tickets. Very recently he has combined all my individual family member tickets to the same flight with no additional cost. I would recommend mudra travel to all my friends. Trust worthy.
All the time, I got best rate. Strongly recommended.
What is happening ? Fraudulent transactions and you are not even ready to talk . Vishali you are going to be in BIG TROUBLE .
I always book my tickets with Mudra Travels. Always reliable, fast and reasonable rates. Their staff is user friendly and ticketing process is smooth and simple. I have referred all my friends to use Mudra Travels
Have booked twice now for my parents and in laws travel booking. They were very helpful and were able to get me a reasonable fare. Also got me a complementary overnight hotel stay for my in laws in Dubai who have an over night stay.
My friend recommended 'Mudra Travels' for booking flight tickets, mentioning they are a good travel agent. I booked the tickets from Chennai to Dallas through them. On the day of travel, due to health reasons, my family couldn't able to travel. I have asked them to reschedule the ticket for next month, even though i contacted them few hours before actual flight travel. And I called them at 3 am. :) Without any hesitation,they helped me rescheduled the ticket at much comfortable date. And they modified my payment in such a way that i paid very less amount from my pocket for new tickets. They took care of immediate payments and i paid them only a week later. Even though i knew them only for few days, they took care like my own family. Experience like this happens only once in lifetime and this is the best travel experience i ever had. I definitely recommend them for all my family and friends. 'Mudra Travels' - You guys are the best!