Reviews of AAA Worthington (Travel Agency)

Frances Baby

Preparing for an overseas trip and visited the Worthington AAA. Amanda provided superior customer service. She was knowledgeable and very efficient. Amanda went out of her way to help us -- with a great smile and very professional. Thanks so much!

Allen Rogers

5 stars for AAA Worthington! They're great! I always visit this location when I need to renew, or get travel information. They are always prompt, courteous, and I usually get in and out very quickly.

Chris Kunesh

Excellent customer service! Tried to book a cruise online, but was difficult for what I wanted. Brian B. worked diligently on the phone and got me the 5-day cruise I wanted with the best rate. Then he looked at airline rates for me and my family, and it looked like it was going to cost more than the cruise! After more calls and searching online, he discovered that using 2 one-way flights with different carriers and waiting one day to fly home, would save me a bunch and get me a time slot I wanted.

Laura Beardsley

Everything you need on travel information. Passport photos done here. Very helpful and friendly staff.

Andrew Eckhardt

Leslie was very helpful and knowledgeable about the Caribbean/Mexico and all inclusive resorts. We didn't know what we wanted to do and she really gave us a nice variety of places to look at. AAA has always been our family 'go to' travel agent and they have always done a wonderful job.

Anthony Greene

It was a good trip. The maps were very helpful. The exit numbers on the trip ticket were very helpful. The information about construction sites was helpful. I must say, with your help it was a very good trip.

Deb B.

I love this locarion for items which are alwaya have nice mark downs or sales .

Marcia Anderson

The woman who helped us was very nice, but she misrepresented the debit card she convinced us to get. We couldn't use it to get money to gamble with in Vegas unless we used it in a high-fee ATM. We told her we wanted to use the card at the casino's cashier cage.

David Daragona

would never do business with a company who harasses with non-stop robo calls.....what part of "do not call list" don't you understand ?

larry cooper

Very friendly and helpful staff

Marla J

Very helpful staff. Great location to get in and out quickly. Really like the renovations. It is a good idea to walk around the office to discover new services and products.

Tom Hindes

Didn't go there yet but the staff and road side service was phenomenal.I cannot thank you enough..T.Hindes

Haley Bowra

I'm not normally one to post reviews online however I just wanted to share my experience today. I got a flat tire out near the Dublin area. Ten min after my call the service tech showed up. He was extremely polite and helpful. He tried …

Marvin Johnson

I was unable to solve my problem but they tried , so I say thanks

Garry Rupp

I received information and maps for an upcoming trip and purchased a pop up city map and easy language booklet for that trip. Good customer service and easy parking. Very convenient location just off the freeway.

Julie Beal

Whitney is super sweet and she was incredibly helpful planning our trip.

Gary Baker

I always go in for a trip tic when we vacation in the summer. Their service is quick and efficient. Everyone in the office was kind and friendly. keep up the great work! Gary Baker Columbus, OH

Anthony Konecny

I was planning a trip to the Kentucky Bourbon Trail and decided to visit the Worthington AAA Office. It was a great decision. The receptionist, Linda, was very professional, pleasant, and informative. I was provided with great advice and plenty of material to plan and execute a wonderful experience.

Nick Shay

These people are very kind, and do a great job. I've been a member of AAA since I was 16 and first started driving. Since then, I've used their service to book flights, rent cars. Staff is very friendly.

Taylor Clendenin

Very poor customer service. I left messages with the appropriate contact and never received a call back.

Richard Witt

It's AAA, right? They always give me what I came in for -usually maps - with a smile. If they are out, they'll look on the back.

Johnny Taylor

Went in to plan a short trip and renew our membership. We got to work with Tabitha who was friendly and great to work with.

Frank Eubanks

I wrote a review on Google and I cannot find it posted here! I have no home internet access and no cell phone and am typing this at a library. I will write a second review here. Teller #2895, Linda Lower was very helpful and efficient in …

HJames Inc.

Ray tow truck man is absolutely amazing

Melissa Feldman

Customer service here is fabulous! Tabitha was so helpful and friendly. She spent a long time with me helping me plan a trip to LA. She was full of helpful suggestions. I would recommend her to anyone planning a road trip!!!

Tim Borkowski

Excellent place. Paul Cafe' took great care of me. Turns out AAA does more than tow trucks. thanks to Paul I was able to get really excellent car insurance. team there took time to help understand what I was buying and how it could help me. rock on AAA keep up the good work.

Larry Hall

Insurance services as well as travel services.

Michael Burroughs

Always a good place for info. Keeny was great help.

Nicole Durkin

Helen Mayfield was amazing! She provided ideas for my all inclusive adult honeymoon. Then she booked the entire thing - flights and all! She was positive, helpful, and efficient. She made the experience very enjoyable.

Vince Trombetti

I have had two encounters with AAA in the last two weeks; one where my van would not start and one where I needed a trip tik and some vacation materials. In both cases, the people that I worked with were extremely helpful and personable. AAA membership is well worth the investment, and then some. Thanks!

Ray Merrill

Absolutely great experience. They employ the best customer service reps in town. Nothing but praise the company and their employees.

Donald Newman

Service was fast and easy. They were very friendly

F N

The staff here is very friendly and helpful.

Kari Valcourt

Friendly, personal customer service from travel agent Rebecca who assisted me with purchasing theme park tickets in Orlando. She gave me great tips from her own experience and informed me that by visiting the office you get both a AAA discount AND you don't have to pay tax on the tickets..

Charles H. Collins

I asked for help planning a motor trip through the New England states. I worked with 3 people at different times and am extremely satisfied with their helpfulness and pleasant attitude. The program that they used was most impressive and the materials provided were very complete. Highly recommended.

Jilly P

I've been AAA member for 39+ years. I decided to take advantage of the discounts I can get when buying insurance. Mike Kelly is AWESOME! My old auto ins company is allowed to age discriminate for drivers over a certain age regardless of a very clean record, so they increased my premium to an unreasonable cost. I got the same coverage thru AAA/Grange via Mike Kelly...nice! I recently downsized from my house of 48+ years to a condo, and Mike was able to give me a good rate on that as well. He answered all of my questions, and I couldn't have gotten better service anywhere else. If you are a AAA member, take advantage of the services they offer; you won't be disappointed.

Sue Gafney

Keenie helped us book a train trip, she was very personable, and helpful. She worked long and hard to get us what we wanted, and she was a good listener! Sue G.

jhawx53

I went to AAA to load money onto my AAA debit card. Service was fast and easy. I also asked for maps to Florida and I received them promptly. I've had AAA for over 30 years and they are always helpful whenever I call them or visit them for maps, etc. This is has been my main office ...I recommend them highly.

Kevin Cox

I used their foreign currency function. They were just excellent: both purposeful and prompt in obtaining the money that I needed. I shall return in future.

Fritz Almario

Thanks for helping me with my TripTiks to Washington, DC and Gatlinburg, Emily.

Chao-yun Fan

Great service and convenient

Bradishia Foster

The greeting was great and was told where to seat. The wait was very short and the travel advisor was very good and explained everything that our trip would be. She did an excellant job and gave us all the maps and tour books.We felt very happy about our visit!

Taylor Hall

I leave 2 stars only because he was fast but when he got here to fix my flat tire and put air in it he didn't ask me any questions he barely even spoke and when I asked him how long do you think the air will go flat in my tire again he …

Stephanie Dotson

I stopped here to get maps for our upcoming road trip. I was very pleased with my visit. A staff member greeted me as I walked in and personally showed me what I was looking for. The service was fantastic!

Borkowski Creations

Such nice staff. The office is clean and we'll lit. A little warmer than I would like. But then again. Its a warm day.

Tom Holton

We found all of the brochures we were looking for. And as we were checking out, we mentioned interest in a type of overseas tour and the representative at the checkout desk was very helpful to find several brochures that will be helpful for us.

Bradley Guindon

John did a great job with the infant car seat check, with lots of great tips.

John Sowers

Took over an hour to renew 1 membership and get 1 new gift membership. Was unable to renew another gift membership. Not sure if this person was new or just incompetent. It took 10 minutes just to figure out how to print a receipt. Person was slouched in the chair laid back. Maybe they need a course on customer service.