First of all, I have to say that I was very impressed. Skeptical yes, since this was my first time ever applying for a passport and I was very short on time for travel. However, when I first spoke with Jason he described the entire process to me over the phone. He calmed my fears. I went to the office for the first time on Friday, December 9th and I was traveling very early morning Wednesday, December 14th. I had my application filled out and all my original documentation needed for the process. Jason took care of all the rest. He took the pictures which would have been another hassle for me since I was short in time. These other professional places were trying to charge up to $600. and then you still had to do all the leg work for them. Once my pictures were taken (and he took a few samples until I was pleased) then he sent me with documents to the post office and everything was accepted by the federal office and then I returned the enclosed packet from the post office back to Jason. That was all the work that I had to do. He guaranteed delivery for my by Tuesday, evening. He called me Tuesday afternoon the passport would be ready and it was. He was very professional and straight forward and every time I called the office, he picked up. I think I must have called him about 10 times that Friday - LOL but he never sounded bothered by it at all. I will definitely recommend and send a lot of business his way. I also met with his partner, Anthony and he was also very pleasant and professional. Again, I was very impressed. My passport looked beautiful.
MB