Here you will see all the opinions of real people like you who are buying the products and services of Cook Travel (Travel Agency) in the area close to the state of New York.
Currently this firm receives a score of 4.9 out of 5 and the rating is based on 192 reviews.
As you can read, it has an average rating is basically the best one, and it's based on a high number of reviews, so we can be quite sure that the score is quite faithful. If many people have bothered to give their review when they are pleased, is that it works.
As you know, we don't usually stop to put opinions when these are positive and we usually do it only if we have had a problem or issue...
This Travel Agency belongs to the category of Travel agency.
Very good
We needed to travel within a month to Europe. Cook did an outstanding job in getting us business class tickets at a reasonable cost. We will use them again for their great service.
Wonderful service from Katrina at Cook Travel. So responsive and helpful particularly with complicated international travel. I thoroughly recommend them.
Great service and great pricing especially if you want Business class tickets. Good for tickets to Europe.
The experience was easy. A couple of emails with Fabrizio, who was very helpful, was enough to get us business class tickets on a rather complicated itinerary. We were booked on Air France and KLM and both were excellent and we were treated as full-fare business passengers, even though we had saved at least a couple of thousand dollars. I waited to write this review until after our trip was completed, in case a glitch in the ticketing arose that I would want to complain about. But no glitches! I would definitely use this agency again and ask for Fabrizio.
Practical, useful, helpful
Great travel agency. My family and I got all the attention we needed, on several trips, business and vacations, and we got without doubt, and I did compare, the best prices.
I have been using Cook Travel for all of my travailing, Fabrizio has been providing me a first class customer service every time I will continue to work with Fabrizio for all of my travailing needs.
I have now booked three European trips through Cook Travel and Beata (agent) and could not be happier. Beata is always responsive, super nice and is supremely competent in travel.
Quick, competent, honest and professional service providing business class travel at rates often 50% lower than major airline quotes- on the same flights. Anyone asking for more is a fool.
I used Cook Travel to book airline tickets to Seoul, South Korea and they got me great seats at a reasonable price. The service was great.
Francis found us a great price, better than I could find on line. Service was quick, they were very responsive and I would definitely use them again!
Fabrizio did a great job! Excellent customer service. He even helped us when we had an issue in Italy!
My husband and I have been using cook travel for over 4 years and we have always worked with Fabrizio. He is great to work with very responsive and always helps us find the best deals for a business class travel . We love him .
The agent was very helpful in routing me the best way possible to my desired destination.
Fantastic service! Katrina was helpful, responsive and patient with me as I picked apart itineraries. Very greatful for her expertise in booking our international travel!
Best prices and honest
Fantastic customer service, fast and accurate pricing, great deals on First/Business class seats and flights. Kat is the best in the business!
Great people !!
Great service and amazing pricing
Easy to Buy International Tickets
Excellent service and way better pricing that I could get online. Plus they took care of everything Excellent!
Beata is extremely professional and courteous. We rely on her to arrange our travel without hesitation. We are grateful for her help and advice and would recommend her to family and friends.
Excellent costumer service. Great price fo business class.
This was our first experience using Cook. They found us business class flights at a steep discount to what we were able to find on our own and suggested hotels that turned out to be terrific both for rooms and service and location. We will definitely use them again and recommend them highly.
Booking my tickets thru Cook Travel was an awesome experience. The individual was so professional, friendly, great prices. It was a smooth process without any hassle.
We booked our vacation to Paris from Newark much later than we should have. Fabritzio Peralta was awesome in nailing down first class flight on our Airline of Choice. We had flown Polaris last year, how perfect that we could do it again. Must admit, our friends were all concerned that this must be a hoax! Much less expensive than anything we found ourselves. The flight went off without a hitch. Sharing this with all our friends. Go Cook Travel. We will definitely use them again!!
Simply excellent
Wonderful staff.... Always searching for the best deals for their clients.
Extremely professional, efficient, and friendly service from Katrina. She is very responsive and accommodating with respect to follow up queries etc. Great after sales service is the true indicator of a quality operation!!
great reps
Quick, clean transaction on BA business class, no bs, straight-shooters, better-than-market price
Great service by Katrina - she was awesome to work with and found us a very good flight to Australia! We have since asked for her help on other trips, and she has consistently found us great deals on business class trips abroad. She is wonderful!
Quick response and nice price for business class. Very helpful and professional.
Beata Lubitz is the best travel agent in the United States of America, the reason I use Cook Travel, and without her I would be unable to do my job booking all flights for a husband and wife (business-partner) team who travel so much in 2017 they hold all of the of the following airline statuses: British Airways Executive Club Gold, United Airlines Global Services, Lufthansa Airlines Senators, Delta Airlines Platinum Medallion, and American Airlines AAdvantage status. -Brandon C. (NY, NY, 03/17)
Great service! Efficient, personable with good follow up. Will definitely use again and recommend their services.
Great service from Kat!!
Our agent was knowledgeable, speedy, personable and a pleasure to work with from start to finish.
Dennis Kutwal is amongst the best travel agents I have ever come across. A real find.
reliable, good pricing, dennis is the man!!
very good service, Fabrizio is the best there
Very Good
great company Beada is one of the best travel agents I've every worked with. competent, precise, smart, to the point. Go with them, their worth it.
This representative was easy to work with and found ways to save time and money
Flights arranged matched perfectly with our itinerary . Probably the most important attribute was when a problem arose, it was addressed not simply by the assigned agent but he ran the problem up the pole to the CEO who resolved the issue with efficiency and style. Thank you
I have found the service to be prompt and courteous . The pricing is usually competitive
Keeps us informed about travel schedule changes. Works hard to find good flights that match our itinerary.
excellent price excellent service...ask for NICK.
I was so pleased. The service was excellent and I saved a lot of money.
You can save lots more money with a Rick Steves Guide book and forget this nonsense. Thanks for putting your anti Trump, anti Republican garbage on my Facebook Feed. Idiots
Good prices; excellent service;
Excellent response time with honest and clear options.
Efficient, helpful, and courteous service, rare in the experience of most travel.
Fabrizio was very efficient and helpful.
I admit that I was skeptical about using Cook Travel, even though the company has a good reputation. Katrina helped me over some rough patches in arranging flights and provided reassurance. It was somewhat complicated in arranging air from Philadelphia to to LAX to Aukland and back from Sydney. My trip is not till December, 2017, but I as confident it will go well. More to come in 7 months!
Excellent service with even excellent pricing . Thank you Dennis for all your hard work.
Great prices for a business class flight to Tahiti.
An outstanding travel boutique shop with reliable and prompt service. What else can I say!
Booking through Cook was actually easier and faster than going directly to the airline -- plus we saved thousands of dollars compared to the retail ticket costs. Sanjay, the agent who booked us, was easy to work with and available to answer questions we had after the sale. We've recommended Cook to friends, and we will use them again in the future.
Fabrizio and the team at Cook have been wonderful to work with!!! They sourced the best-priced, best-schedule biz class flights for us, and then, when a family emergency arose, helped us with alternate arrangements, all the while being kind, courteous and professional. We will look to Cook to help us with our travel needs in the future. They are the best!!!! We recommend them highly!!!!
Very professional and responsive.
Great for booking business and first class air! Very efficient.
Great savings on Business Class tickets
My go to for each and every international travel planning. Always responsive and accommodating to every request. More competitive than any online travel site. Highly Recommend!
efficient, friendly, good value
Have used Cook twice for international business class itineraries and would do so again.
Excellent service!!
patient and quick with viable alternatives. would use again.
I found Cook Travel to be very professional, They got me my airfare hotel and a car without any hassle. when I got to my destination there was no hitches, because of cook my travel went very well and I thank them!
excellent service. great option for fist class tickets
Very good service setting up US to London to Paris to US connections wiTH multiple airlines at best prices. Very professional.
Great company!
Have had very good experiences booking 1 international and 1 domestic flight with Fabrizio.
Good price, good timing btwn flights, persistent assistance even with a few time changes. Remembered to ask if I was a member of 'anything' before booking the flight to get extra flier miles or points. Will be booking with Cook again in the future.
Cook Travel helped me get a great price on my tickets! Our agent was able to provide me the exact service we needed.
an excellent experience..knowledgeable helpful staff
very reliable
I can't say enough about Cook Travel. I own a travel company and still use Cook for my business and first class air arrangements. Beatta and Dennis are wonderful. The entire team will get you the best rates possible for Biz and 1st class. Don't leave home... without calling them first!
Positive, professional and fast
Excellent experience. I travel monthly globally as well as U.S. domestic. I have worked with Cook Travel for about four years. The staff are professional, efficient, price sensitive, comprehensive understanding of the airline and hotel market, and they go out of their way to understand and accommodate the needs of each client. I highly recommend Cook Travel.
They did a fantastic job. I first went through American express and they screwed up my reservation. Cook travel not only got it right but saved me 4000 dollars. On any international travel i will use Cook travel
Very helpful, professional and quick service.
Amazing deals and customer service
Overall straight forward transaction, best price I could find.
Checked business class fares with Cook-PHL-Naples, IT RT via Luftanza. Luftanza and all major sites were pricing the business class fare RT at $7350...Cook provided the same RT ticket at $3500. Fabrizio, our booking agent was wonderful! All details were carefully taken care of and there were absolutely no issues with any portion of our flights. Choice of business class seats, access to lounges via Luftanza partners and just everything you would get without paying the full fare. Call Cook for your business class international flights.
When flying long distances, business class is much more comfortable that coach or comfort coach. Cook Travel offers business class at prices lower than prices offered by airlines.
I have worked with Katrina at Cook Travel for the past 7 years for all of my international travel and have received excellent service and very personal attention. I highly recommend Cook Travel!
I got two business class for the price of one. It was a great saving.
Helpful and efficient advisor for flights for me and 2 others.
Amazing business class fares and great service!
Great Experience. No issue at all
I had the worst experience with this travel agency and I would never use them again. I booked a ticket from them to go from Atlanta to Jordan through British airways. I wanted to change the return date for an emergency, and the agent told me to I had to pay ($1600) for that in addition to the ($1770) that I originally paid. I was able to change the ticket through British airways paying ($500.) I had another emergency at the airport. They wouldn't let me board the airplane because I don't have a UK visa. I had my advanced parole card and my passport and all the documents from the lawyer saying I'm changing my status in the US. I called British airways and they told me I have to call the travel agency. I called my agent (Beats Lubitz,) and I had the worst customer service ever! She was yelling at me telling me that I woke her up and she had a bad day and there is nothing she can do for me. I had to pay another ($1500) to buy another ticket to come back to the US. I would never book through this travel agency ever again and I would warn anyone to book through them.
I highly recommend Nick Fleetwood for his superb efficiency, sense of humor and true dedication to completely solving a problem of my making. He was always careful not to over-promise, and was great at setting realistic expectations for when things would happen. Cook Travel you need to hang on to him and get more people like him!
Since I started using Cook Travel as my travel agent approximately two years ago I have no desire to use any other agency. Accurate, expedited responses, reasonable prices, easy to communicate.
Very professional and the pricing the best in town.
Excellent company. Easy to work with. Best at getting lowest business class fares where you can still get miles.
Great service and fares
Katrina Roberts is outstanding. She worked a very creative schedule of flights and hotels in a truly professional and cost effective manner. I tried for weeks to get the connections right for our trip to Australia (Melbourne and Sydney) from Boston along with tickets to the Australian Open and Katrina worked her magic to get us great Business class travel, great hotels and introduced me to her connections to secure Australian Open seats exactly where we wanted them. Katrina and Cook travel are terrific
Excellent service. Agent was professional and personable. He provided us with his direct number so that we could easily reach him if needed. He found a great price and itinerary for us. Highly recommend.
great service and prices
I have used Cook Travel twice for Business Class tickets to Europe and couldn't have been more satisfied. SO glad I found them.
(Translated by Google) Perfect price and service !! (Original) Prix et service parfaits !!
Efficient and great business class prices ! will continue to work with Cook.
Great process from start to finish. Thanks, Fabrizio
Knowledgeable, attention to detail, and great service. Can’t go wrong by choosing Cook.
I was so pleased to find such a professional company to help make my travel reservations. They Researched a great route in what was a semi-complicated set of travel plans. I had not used Cook before and reached out to them after several futile efforts with other companies to put together an acceptable plan. I was particularly pleased that they minimized layovers. What seemed impossible for other companies all seemed so simple for them. A bonus was the marvelous staff member who worked with me.
Found a great business class ticket on one of the majors that was half the price of the airline's website. Well done.
Sanjay worked with me on short notice. I was not expecting too much since I only had a few days before I needed to travel. Originally we had three airlines involved but Sanjay was able to get it down to two at the same price. Price was very reasonable. I wonder what he could of done if I had called weeks earlier. I was a little nervous about using a new travel service. Every promise Sanjay was fulfilled. Job well done.
nick was great; had to change flights unexpectedly and got treated fairly
Maryann was helpful, efficient and knowledgeable. She walked us through each step and had our reservations in no time. Very competent! Use them every time we travel....
Consistently Superb Service and Great Business Class Fares
excellent, fast service. Best rates anywhere.
I read about Cook Travel in the Wall Street Journal. They were exactly as described and were absolutely the best option for our European travel plans.
Relatively easy...great rates...A couple emails weren't responded to as quickly as I had hoped but ultimately if worked out beautifully !
Good flights at good price
I have had a very good experience with Cook Travel. I would highly reccommend them for traveling itinerary needs.
Francis is very professional, timely and always helpful and resourceful. I use him for all of my travel needs. He is quick to identify the most affordable option that satisfies my ever-changing travel needs and within budget. Great job!!
excellent
Excellent discounts and service.
Incredibly helpful, good value and effective. Highly recommend
As an experienced travel consultant I found Nick at Cook's Travel to be direct, resourceful and honest. In other words this is a company that delivers what it promises. I wish I had more business class travelers for future bookings.
Very responsive. Found excellent prices for Business class tickets at an airport further away but still worth $1000.00 less for both tickets. We will purchase from them again.
It is pleasure working with Fabrizio. This is my third year buying multi tickets to Europe