Reviews of United Airlines (Travel Agency)

philski l

They wanted to charge me for baggage even though the terms of my United credit card state that myself a one other get 1free bag each

Aurelia Molinar

I have a good time to Bakersfield calf

Dmitriy Lee

Horrible service, my flight was late making me almost miss my layover flight. Seats are uncomfortable. I got a seat which didn't recline. Never I am flying United.

Jason McInteer

Never a good experience.

Ghost Rider

Not impressed at all!!! Lousy service...very impersonal. Not a smile...any attention...yuck. What happened to customer service. Fly Southwest...

Katie Hopkins

The worst customer service.

Paige Perea

Extremely rude!!

Veronica Gonzalez

I was travelling with my four kiddo's. The studious were very polite and helpful.

Josh Kaler

Terrible service in Albuquerque. Ineptitude and plain lack of knowledge lead to disservice. If you can, avoid United airlines service in Albuquerque. Lost our baggage even though we never got on an airplane. Some type of United subsidiary handles the work so not traditional United employees.

Jisna Rajan

First experience in world's third-largest airline.feel it's soo formal high class air survice.

Rob Capparelli

The ladies working today at the check in counter were rockstars!! SFO flight cancelled due to weather but they managed to rebook me after trying to get me scheduled onto another carrier (even though they didn't have to)! 5 stars!

M James

Friendly, clean, basic amenities.

Lee DemonX

Always love flying United

sally mcknight

Left on time, arrived on time. That's about all one can hope for any more.

Anthony De La O

I've flown with United over 20 different occasions and not once have they been on time..I would avoid them if I could , but my company books with them..Avoid them if you want to ever be on time

Jose Salazar

Failed to meet expectations were unable to help with rebooking return flight after our original flight was delayed no refund no rebook only wanted to charge double on return flight.

Kimberly Stoner-Wood

If I could give less than a one, I would. United Airlines has locked my 94 year old grandmother out of her account and won't let her use her miles because she doesn't have access to her email at home. I have explained to them that she can't access her email at home (she does it at my mom's) and they want her to send her photo i.d. to them with her account number! There is no way that she will do that. She doesn't trust people with her identity and I don't blame her. It's unfortunate that she can't use the 100,000's + miles that she has to see us! One of the biggest airlines in the world can't resolve this and WON'T resolve it. How are the elderly population who aren't technologicly savvy supposed to use things that they have earned when there's no way of getting access to them?! Ridiculous!

Evans Raballah

Great service

Thomas C

My flight to Denver, CO ended up in Albuquerque, NM because they didn't have enough fuel to make it to Denver. The flight got pushed to the next day. They gave us all vouchers for a hotel and $7 for dining. They said Applebee's would take it. Applebee's didn't take it because they say United hasn't been paying them. This is my second United flight in a row that has been rerouted and canceled.

Leslie Abbey

United Airlines, and probably most other carriers, DO NOT HAVE HUMANS ANSWERING THE PHONES! Absolutely pathetic service. Whatever happen to the "Friendly Skies" airline?

D T S C

Wonderful!

Joey King

Customer service needs to be retooled. Felt like a number instead of a person.

Christine Mcclelland

I was well taken care of after missing my connection in Houston, with a nice hotel and meal vouchers. The airplane I was put on today was inexcusably dirty. There was plenty of time between flights to run a vacuum; there was no reason for the floor to be covered in pretzels and crumbs.

E. MacNeil

Couldn't even leave on time at an empty airport on a Monday afternoon. No notification on why we were being delayed.

steve shields

Good flight. Inadequate device charging all around. Wi-Fi should be free on planes.

Kimberly Amador

HORRIBLE SERVICE