Reviews of El Paso - Los Angeles Limousine Express, Inc. (Travel Agency)

Maria Isela Ituarte Vazquez

Me gusta el servicio excelente pero los asientos se me hacen poco reducidos pero de ai todo bien

Jesse Ponce

Bus sucks but they got 3 trips to El Paso a day.. Grayhound is cheaper but only 2trips a day.. But they get the Job Done .A+ for effort.. I will take this bus again due to time convenience.

Mary Guardado

Great

Saul Ponce

Took my sister and she got to her destination safely and on time... Great bus company... Have used there service since the 80s

Brenda Montoya

Very clean fast and friendly employees

John Ames

Nice friendly staff.

Sophia Lizer

The driver dont suppose to use his cell phone while hes driving !!!

Chell Sanchez-Gurule

Long wait for baggage, employees/driver poor English, leaving questions unanswered. Forced use if company would never use, unless in similar situation, given no choice.

Edgar Quezada

De lo peor, ahora resulta que tenemos que pagar doble por paqueteria. Envie un sobre pequeño(tamaño oficio) para las Vegas Nevada y me cobraron 22 dolares que porque el envio pasa por El Paso y para variar la empleada que me atendio se molesto por pedirle una explicacion oviamente no vuelvo a usar sus servicos, me tome el tiempo para que no les pase lo mismo y opten por otros servicios de paqueteria.

Blanca Madrid

Got to where I needed to go on time and bus was not filled to capacity allowing me more seating space and thus making it more comfortable.

Ellie G

I have always had very good service

Hugo Serrano

Very organized process to get to your bus. Could change the departure date free of charge. Nice staff.

Joel Gonzales

Awesome way to travel, cheap and on time buses. Usually pretty clean buses

Ranger Rick

Good place to travel. Clean and nice buses.

maria Jones

It was packed.

Daniel Gonzalez

(Translated by Google) Good and economical (Original) Bueno y economico

Jaime Perez

This company is a mess I had a ticket to leave today 041419 an I was there waiting for 4 hours I wasn't Abel to catch the bus it broke down an now it wouldn't leave till like 8 pm is what I was told so I tried to get my money back an they wouldn't give me my refund I will never use this bus line agien an I hope I can get my money back don't let this happen to u greyhound is a better bus company

carolina .

The happiest and saddest place to be

Isaac Rodriguez

Disculpa si voy para delicias chihuahua de aqui de albuquerque si me esperan para sacrle el permiso hay en el paso?

Cristina Portillo

Very afordable and convenient transport especially if you want your family get to his place secure. You may send documents for a reazonable fee to Mexico.

Julie Torres

(Translated by Google) Dirty trucks, no curtains, broken seats. The air conditioning to everything that looked. Horrible!!! Dirty trucks, no curtains, broken seats. The air conditioning to everything that looked. Horrible!!! (Original) Camiones de lo más sucios, sin cortinas, los asientos quebrados. El aire acondicionado a todo lo que daba. Horrible!!! Camiones de lo más sucios, sin cortinas, los asientos quebrados. El aire acondicionado a todo lo que daba. Horrible!!!

Elie Granados

The bus came really late i was supposed to go at 3:30 and the bus came at 4:15

Perla Alanis

(Translated by Google) Pity service are rude arrogant and do not respect tickets. (Original) Pesimo servicio son groseros arrogantes y no respetan los boletos.

Erick Cabrera

Not here on time, driver is on the phone the whole trip and missed an exit so we had to go back. I usually never complaint but being on the phone is so unprofessional while driving and missing an exit.

johanna maynard

Usually overbooked. Great ride, better than Greyhound.

Ilse Mendieta

This is a very affordable way to travel but as said we been coming here for years but I never see the busses change there a little bit old but it's clean and fresh. The staff is friendly

Jose Lopez

Viajó muy seguido aqui y siempre llego bien. Solo que no todos tienen wifi

Fenrir 2016

(Translated by Google) Economic and relyable (Original) Económico and relyable

Cindy Venzor

El peor servicio, no vuelvo a viajar con ellos, aparte de mal servicio son groseros. No los recomiendo

Robert Einstoss

Cheap,free bags,underneath. Greyhound charges.

Xavier Moreno

Bus going from Albuquerque to Las Cruces running about 30 minutes behind!

MIKE LOPEZ

(Translated by Google) Excellent (Original) Excelente

MegaDexter19 .

They closed down current date 10/14/15

Connie Strock

I use this bus when traveling is not so expensive and we get there quickly because there's not so many stops.

Rosa Irma Piñon Reza

Los asientos mas incomodos del mundo y hace falta renovación

Maria herrera

the bus and trip were ok what I didn't like was that I arrive to el Paso at 8am going to Albuquerque NM and they didn't have anything till 5pm so I waited for 9hrs in the station

Vivian Saenz

good ride, will do it again.

Marco Villa

Son económicos, es mejor reservar por internet

Mike Lopez

(Translated by Google) Very good treatment to people (Original) Muy buen trato a la gente

Rachel Miranda

Love this transportation !!!! The staff are always so nice and respectful. A lot better then Greyhound !!!!

Paul Erdman

Cleaner than most bus stations

Antonio Ruiz

Son muy Profesionales,los del servicio de tikets como los Choferes mis respetos,ademas la mayoria son bilingues que eso es muy importante para dar un exelente servicio.

A Garcia

Clean

Susana Calderon

The lady driver from El Paso to Santa Fe was awesome!

maria torrez

As always this is the bus line to travel with out a doubt .A better class of people family people ride this bus., The staff is no nonsence get it done. Very helpfull and profesional. And unlike Grayhound this line is as close to on schedule as they can get

Ana Marie Barron

First time there. Like the employee. She is so nice. Her name is Alicia.

lucy enriquez

Driver was on his phone while driving . Bus arrived late.

Tropigas San Luis Talpa

(Translated by Google) Great service (Original) Buen servicio

Maria Rodriguez

Me gusta viajar en sus camiones.

Unknown Scars27

Great service ever I went to Mexico and it was amazing!!!

Randal Panter

You get what you pay for?

Estevan Martinez

Awesome Bus Transport Company.

Omar Cabral

Duking bus left my niece and me and being three blocks would not turn around

jimy mtz

Puntual ,buen precio ,horarios accesibles ,viajes redondos con descuentos ,facilidad de compra por teléfono e internet

Esperanza Castaneda

Muy rapido servicio Y muy amable los trabajadores.

Alejandra Talamantes

Staff here are Incompetent they suck no one knows what their doing if you don't get on track they will leave you drivers are rude and unprofessional

De Bough

Great location

Judith Lamas fuentes

Mío buenas y un servicio eselente

Francisco Noriega

Como viaje

Monks_ 781

Always fast n friendly

Ishmael Ramirez

(Translated by Google) I touch a new, comfortable truck, with a tablet in my seat full of movies and games, and also arrive at my destination promptly (Original) Me toco toco camión nuevo, cómodo, con tableta en el aciento llena de películas y juegos, además llegue a mi destino puntualmente

Daniel Carpio

Rápido servicio precios y disponibilidad sin problemas ni mitotes

minim 3101

nice

Sergio Ramirez Jr.

Friendly fast and right on the money

Antonio Jimenez

Everything is good

Christopher Hampton

I like the driver a real nice lady my ticket was affordable and I like the worker's in the building. All in all, this is the best and safest way 2 travel.

Blanca Vela

Me atendieron en mi idioma.perfecto.!!

rosalba bustamante

El Paso Office, personal arrogante y mal educado, (incluyendo algunos de sus conductores de camión) la manera que se meneja el equipaje al llegar a El Paso (horrible) No mas

Elizabeth Chavez

Lo que no me gusta es que ya los asientos ya están muy acabados y eso te hace viajar incómodo

ottenei walker

It's nice fast and cheap

jan cq

Muy mala experiencia el chofer muy mal servicion no sespera a que las personas se sienten para conducir el camion por poco hace que se caigan por ir de prisa. camiono de albuquerque al paso tx.

0606duke .

They never be on time

Martinez Nathan

This place is not so bad prices are fair but I think they need to up grade their transportation

Karla Torres

(Translated by Google) I am really upset my family had to change the ticket 2 times and for a change they could not take their bags because there was no space to have a control and now pay to send them their bags that weigh service

Manuel Mendez

Problemas para comunicarse vía telefonica

Joss the Sheep

Umm kind of bad but good

Manuel Rodriguez

Buen trato,bilingüe economico..

Eduardo Salazar

Muy economico y facil para enviar paquetes

Angelica Grajales

have been traveling with them for years. they could use and update in both facilities and busses but other than that i have no complaints.

Berenice Esparza Luna

(Translated by Google) My experience and used their service and Mr Taste that it was very clean and the bathrooms very neat compared to other buses if I recommend them (Original) Mi esperiecia e usado el servicio de ellos y Mr gusto q estaba muy limpios y los baños muy aseados comparados con otros buses si los recomienfo

Vicenta Ogas

Muy bien atendida en Los Limosines!!!

Yolanda Valenzuela

Will the station in El Paso ever get remodeled, it is very unclean. I was very surprised to have been greeted by a young man as I boarded the bus. He went as far as helping passengers find their seat and assist with placing our luggage on the overhead, surprised because I've used this service for MANY years and the staff has never been friendly, I will even say, rude, talking amongst themselves about personal issues while the customer is waiting. The competition is VERY enticing, and fares are lower.

EJW Coupe

Get outa dodge time

David Jimenez

(Translated by Google) Great service (Original) Buen servicio

Manuel Mata

En la fiesta de los globos Alburquerque nm

Anna Herrera

One stars for fair pricing terrible service. They dropped us off in los lunas but wouldn’t give us our luggage, we had to follow them to Albuquerque for our luggage they told us to follow them in our car to the Albuquerque station then yelled at us for parking in the back after they told us to follow them. Blond woman has an attitude and so do the bus drivers.

Elena Granados

Mientras esperaba a mi familiar en la estación de Alburquerque NM llegó un camión que iba a Denver el chofer se bajó de pésimo humor gritando y hablando de muy mal modo a los pasajeros que iban a abordar,se bajaron un par de señoras mayores que iban a utilizar el baño y el tipo gritándole les decía "Muy rápido hágalo muy rapido" y en inglés

Antonio Hinojos

Good

Andy Morales

Dependable and cheap lol

Gustavo Prado

(Translated by Google) Punctual in their schedules and organized. The trucks are a little careless (Original) Puntuales en sus horarios y organizados. Los camiones están un poco descuidados

Joe Chavez

Very helpful had a bill of sale that was done wrong they corrected and had me on my way

Mario Hernndez

Muy mal servicio , te dicen una cosa y salen con otra, yho compre 2 boletos y supuesgame te salían a las 11:30 Y la llegada era a las 7:45 De la mañana para tomar el siguiente autobús a chihuahua a las 8 0 9:45 de la mañana lo cual no es así si en una cosa h salen con otra, YO NO RECOMIENDO este medio de transporte

Cynthia Quinones

Good service

Omar Ramirez

Good service and nice buses

Mandy Ramirez

Quick and easy

J Campa

(Translated by Google) Lousy service, as they are going to sell a ticket twice and then one does not have a seat. It is the type of system they have, reflects what type of service they provide. Once you say that you agree and that people sit in the tolido. Terrible their services. (Original) Servicio pésimo, como van a vender un boleto dos veces y después que uno no tiene asiento. Es es el tipo de sistema que tienen, refleja que tipo de servicio brindan. De una ves dígan que de agratis y que la gente se siente en el tolido. Pésimo sus servicios.

Josealfredo Mendez

Bien bonito pa viajar

Carlos Quintana

Es un buen servicio de transporte público

Timothy Shelsea

Much better than Greyhound. Nice friendly staff. They need newer buses however.

Rodrigo Mariñelarena

(Translated by Google) Very ugly trucks, good drivers (Original) Muy feos camiones, choferes buenos

Grisel Garcia

Horrible buses! The worst.

Gladys Bustillos

(Translated by Google) Office of the trucks that go to the pass and Denver very good service. (Original) Oficina de los camiones que van al paso y Denver muy buen servicio.

Jose yair Rubiño arredondo

(Translated by Google) A question ak hours there is departure from Albuquerque to pass on Saturday (Original) Una pregunta ak horas hay salida de alburquerque al paso en sábado

J M

They can improve. Friendly staff

Alma Vale

(Translated by Google) Great service (Original) Buen servicio

Daniel Saiz

Very rude

Mar Marquez

Good

Creature Luna

Great ride and on time

Brandon Jones

Not a bad way to travel if it's only for a few hours...

Maria Garcia

I love traveling by night using Los limousines.I dont like trvel

Carlos Hernandez

De poca..

Gisela Quintero

(Translated by Google) Well I will tell you about the martyrdom that my mother went through, she traveled with 3 suitcases, it turns out that arriving at the pass, the suitcases were handed over to her by the lady who attends there, while transferring another limousine to the bus driver. Juarez told them to leave the suitcases there and they went to the office that the truck was going to take very insistent they made them go to the office and told them there to leave the suitcases, the people who were going to transfer happened to sit down and when the truck arrived the sra that attends there in step I already had the suitcases above that they just told them to go up their suitcases are up .. when they got it they only gave her 2, the strange thing is that the suitcase that they lost was where she had new things for her grandchildren and for her, how strange. Total that they never knew to give reason they threw the little ball they never showed the cameras from here I am claiming and they want that my mother comes from dgo dgo.a to claim that such adriana .. she gives them of that it investigates total the poor of my mother a sra of old age it was very sad they think that here one sweeps the $ and they can rob us every time they want nothing could be done because they just do not know. Well I share pa to be careful if they bring new things and value them take them ... with you not they loose them because these gentlemen are thieves ... (Original) Bueno les voy a platicar el martirio que pasó mi mama, ella viajó con 3 maletas resulta que llegando al paso le entregaron las maletas la doña que atiende ahí ala hora de trasvordar otra limosina hacia la camionera de CD juarez les dijo que dejaran las maletas ahí y que pasaran a la oficina que el camión iba a tardar muy insistentes los hicieron pasar a la oficina y les dijo ahí dejen las maletas, las personas que ivan a trasbordar pasaron a sentarse y cuando llegó el camión la sra que atiende ahí en el paso ya tenía las maletas arriba que casualidad solo les dijeron súbanse sus maletas están arriba..cuando la bajaron solo le entregaron 2, lo raro es que la maleta que le extraviaron era donde llevaba cositas nuevas pa sus nietos y para ella, que raro. Total que nunca supieron dar razón se aventaron la pelotita nunca mostraron las cámaras desde acá estoy reclamando y quieren que mi mamá venga desde dgo dgo.a reclamar esa tal adriana..se las da de que investiga total la pobre de mi mamá una sra de tercera edad se fue muy triste piensan que acá uno barre el $ y pueden robarnos cada vez que quieren no se pudo hacer nada porque nomás no saben.bueno les comparto pa que tengan cuidado si llevan cosas nuevas y de valor llévenselas..con ustedes no las aflojen porque estos señores son unos ladrones...

Jocin Castaneda

(Translated by Google) I love him (Original) Lo amo

Santa Franco

Poco chicos los asientos pero el servicio llego una hora tarde

Victor hugo Ramirez

Una parada de 15 mins se convirtio en 45 mins.

Alfredo Coriz

Had no problem getting a ticket, no water fountain for passengers.

Matt Hanson

Faster than Greyhound, and there are departures from Albuquerque bound for El Paso at more reasonable times of the day, not just at 4 in the morning. Downside, it's not in downtown Albuquerque.

Jack Grosjean

Its ok

Prudencia Mccray

Clean , very friendly employees

Shocker Electric

don't recommend sending anything with this company never get there on time

Bezalel

The service they give is fantastic, and you bet you will get to you're destination; but, the buses are a problem, some don't even have blinds and most of the feet rest bars don't even function properly.

NIKKI PATRICE SMITH

Public restroom friendly bilingual speaking service.seating snack and soda machines available.

Julian Gutierrez

Mixed review here the bus its self was clean. The wait time was horrible. Had to be at the TA truck stop at 1am the bus did not arrive till 330am.

Ethan Knowles

Customer service offered was unclear and inconsistent. Boarding pass did not have pickup location. Lack of communication with customer and not on time in the slightest.

juan olveda dominguez

Listo para ell viaje en las mejores unidades

a carriere

Comfortable ride. Good service. Buses aren't always on time, but neither am I.

Anthony Wylie

Very comfortable

Marina Martinez

I've traveled ever since...n limo are ta best

Joseph Prat

I've traveled with this bus line for almost 15 years but my trip this past week was such a negative experience I will never travel with this bus company again. It's a big lie when they say you can save time buy purchasing tickets online. What they don't tell you is that you still have to wait in line for them to print out your actual ticket and every time either the computer or printer is broken. I called to see if my dog could travel with me. They said yes and didn't say anything about him having to go underneath the bus with the luggage until I boarded, even though I had already checked a bag and the attendant saw the dog and didn't say he had to go under the bus. Plus to make matters worse, they had El Paso's crooked police not only searched my bag (the second time this has happened when riding this bus line) but also patted me down before I boarded, making me feel dehumanized and violated; not to mention a clear violation of my fourth amendment rights. I was profiled and singled out, and the bus line seemed perfectly fine with this unfair treatment. Once I arrived in ABQ they refused to give me my dog back since they never gave me a ticket to validate my ownership of the carrier in El Paso, because they put him under the bus without telling me anything, despite being the only passenger with a dog on the bus. Overall, a horrible experience and I vow to never ride with EPLA again.

Yolanda Garcia

(Translated by Google) Unforgettable (Original) Inolvidable

Maria Vega

(Translated by Google) Because when you buy the ticket to leave at 1:30 in the morning they tell you that you are there and 30 minutes before the truck comes at almost 3 in the morning fix that because it is not fair to wait so long (Original) Porque cuando compras el boleto para salir ala 1:30 de la madrugada te dicen que estes ay 30 minutos antes el el camión yega casi a las 3 de la mañana arreglen eso porque no es justo esperar tanto tiempo

Tina Royce

Cheapest way to travel these days.

Refugio Montes

Los camiones para chihuahua exelente atención

Jose Arteaga

Really cheap tickets. Only thing I did not like it was the busses still the same as 10 years ago need more update and better seats.

Sally Meisenhelder

I’ll never use this company again. Very dirty busses and won’t stop for visa return even though the told me they would.

S. T.

Awesome first time experience. Ticket sales young lady at las cruces was super professional, and kind. Bus driver was professional and kind. Bus was nice and clean.

Jesus Gardea

Old uncomfortable buses, old business management system. They took half an hour to get me my ticket because the system was slow. My ticket was faxed from Idk where. It looks like they barely support card payments due to its signs on the walls. Old bus terminal as well. They change the same as grayhounds, but they give you a service from 20 yrs ago. WiFi does not work. Only reason I took their bus was because it was the closest time after I landed in Albuquerque to go to El Paso. I used to use limousine when I was in college back in the day... Forgot how bad it was. I extremely dislike and not recommend it. .

Javier Holguin

Grate!!!!