Reviews of World Travel Holdings Inc (Travel Agency)

100 Fordham Rd #4, Wilmington, MA 01887, United States

DESCRIPTION

Here we offer you the feddbacks of real people who are using the services of World Travel Holdings Inc (Travel Agency) in the area close to the state of Massachusetts.

To this day the business receives a score of 4.2 out of 5 and the rating is based on 19 reviews.

As you can read, it reaches an feddbacks average is high, and it's founded on a very high number of scores, so we can think that the valuation is very faithful. If there are many people who bothered to leave their opinion when they've done well, it works.

You know that we don't usually bother to put evaluations when they are good and we usually do it only if we have had a problem or issue...

This Travel Agency corresponds to the category of Cruise agency.

Where is World Travel Holdings Inc?

REVIEWS OF World Travel Holdings Inc IN Massachusetts

Erik Stallings

Good Deal Corner

Dick Giordano

I hate negative reviews because they seem so one sided. Then I had this experience with WTH (BJ's Travel). WOW! Booked 2 cabins over the phone with an agent Terry S. was quoted a combined $175.00 in BJ's gift cards and a combined $350.00 in On Board Credits (OBC). "Book it!" Got the confirmations back in an email and they didn't match. OBC's were only $200.00, $150.00 less than quoted. Gift Cards were actually correct. Unfortunately my agent went on a medical leave soon after the reservation and after 6 weeks of calls and emails I finally got someone on the phone. The CSR on the phone couldn't do anything so I asked to speak with a supervisor. Unfortunately (for the CSR) the supervisor was to afraid to get on the phone and used the CSR as the in-between. (in the end I did send her an email apologizing the she had to take the phone call and that her supervisor would not get on the phone). That call ended with me accepting the new totals, $200.00 in OBC's and $175.00 gift cards. So here we are a year after that call, almost to the day 5/5/16 and today 5/3/2017, 8 weeks after the cruise, gift cards should be issued in 4-6 weeks we are told. I received 2 $25.00 gift cards, one for each booking, called again and was told there will be no additional gift cards issued. I again asked to speak to a supervisor, this time I was able to speak to someone. Unfortunately they said we can't issue you any gift cards after the fact, even when she can see in all their notes that I was told to expect another $125.00 in gift card on a call on April 3rd, 2017. So in the end I was shorted, $150.00 in OBC's, originally quoted, and now another $125.00 in Gift cards. For a total of $275.00 shorted on a reservation. Their resolution was to issue $125.00 in WTH credits that I can use on a future vacation, still $150.00 less than my original quote. Why would I want to book with them again!?

ronald proia

John Burnham

Nice place to work.

Suzette Dollar

Corporate offices. 1800cruises

Jim Caulfield

Srivathsa Srinivasan

Awesome

Dan Plante

Great place to work!

David Tran

Jennifer Jacques

If I could leave a zero, I would. Took $775 for doing absolutely nothing. Broke their own contract. I will be getting together a class action lawsuit. Wish I knew before I used them.