Reviews of EF Education First Regional Hub (Travel Agency)

Robin Spatola

The way this company does business is appalling. I have had a long and positive relationship with EF spanning over 10 years. I have organized girl scout groups to travel with EF tours, I have worked teaching English online with Englishtown, I have worked as an exchange coordinator for the EF high school exchange year and I have successfully hosted and supported several students from all over the world over the years. Recently, I learned of a student needing a family from a facebook post from the local coordinator and I applied to host again. The coordinator pressured me to get the room ready which for me, included rearranging family members bedrooms, cleaning out a room, purchasing a new bed, dresser and nightstand and setting it all up. After I got all of that done, I sent a picture to the local coordinator. No response. I sent it again after a few days. No response. This week my 16 yr. old daughter asked what the update was on the student so I texted the coordinator again. No response. Then yesterday I received a text from her saying that Matt from Boston had been trying to call me and to call him back. I checked my voicemail and tried to call him. It was a non working number. So I asked her for a direct number. No response. Next thing, Matt was calling me again. The call was to inform me that we have now been denied the opportunity to host because a call came into their office saying that I aided and abetted a former co worker to violate his probation. Now, I have not worked at that establishment for over 3 months and neither has the employee in question for whom Matt had a full name and personal details about. Nor am I in contact with that person because he was sent to prison for 2.5 years for the probation violation. I asked where and how Matt could have got this kind of information and while he refused to say specifically, the details he provided could have only come from someone who knows me and my past, which would be my ex husband, with whom I am in the middle of a contentious divorce and hold an order of protection against for his violence against me. I asked if Matt even tried to verify his facts and he said it didn't matter, they would not be moving forward with us ever again because of my relationship with the former co worker. I called the local coordinator, Dawn, and she said they take all calls about children seriously. The fact is that the call wasn't about children. It was about a bitter and spiteful ex trying to cause problems. So, my complaint is this: This company takes random phone calls about host families, doesn't question the source or verify complaints. Believes lies about people without checking anything. Does not take into consideration that my back ground check is and always has been clean, not to mention my long history of positive interaction and support for EF and its various programs. Nor, did they consider that it was not my fault that I was employed by an establishment that also hired someone with a criminal background. Yes, I knew about the background, eventually, but was I supposed to quit my job? Do all law abiding citizens quit jobs or avoid establishments that employ people with criminal pasts? Why am I at fault and how would my future student be in danger because of the fact that in the past I WORKED at a place that also employed someone who committed a crime? Not to mention the fact that the information Matt and Dawn were telling me was inaccurate and all public record so they could have easily looked it up online when the complaint came into their office. Never will I do business with EF again in any capacity, nor will my 3 teenagers participate in any programs associated with EF.

Laura Bronner

A company full of smart, engaging people who love to travel - what's not to like?! Plus, Boston's best kept secret bar with an outdoor patio and reasonable pricing!

Monica Samudio

EF Cambridge is an amazing place to learn the beautiful British accent!! Also they have so many places to go and visit in Cambridge and in other cities.

Olivia uwu

The people who work in the call center and the office workers are all very friendly! I have been doing trips with EF for about 3 years now and i plan to use them more in the future as well, Thank you all so much for the wonderful memories!!

Alan B

Marc Kets - Highly biased and unprofessional. The director of academic management gets rid of their employees because they don't side with the Democrat party and the libs. EF is a swedish company linked to the Clinton Foundation. Their course materials are a platform to promote the liberal agenda. Just take a look at their books. He should be fired.

Terra Di Pugli

EF??? Amazing experience??? Nooooo It's only bad thinks: bad teachers, dirty dormitory, all information that they will give you are fake. I just lost my 16000 €!!! Be careful

Paula Faye Frazier

They are scamming people by saying they are: Carolina Health Care and they tried to trick me into giving my bank acct. info.

Minlin Hsieh

Awesome office with great views!

Derek Taylor

Great company to work for. Checkout their site and the programs they offer. The office has a great little bar and restaurant as well.

Nikaya rose

Booking is so easy , and there’s always someone to answer all your questions!