Reviews of AAA Missouri (Travel Agency)

John Ward

Have had AAA for years,love it,especially traveling.

Pete Del Re

Worked with Sandy in this office to organize a cruise with a group of friends. She was responsive, kind, and knowledgeable. She talked to us about what we were looking to do, got a feel for what kind of trip we wanted, and was able to provide us with options that worked with our needs/preferences. Once we made our decision, she was right there with all the answers, was able to book everything for us, and get us a good deal! Could not have been happier with the process and will be calling AAA of Jackson and Sandy for future adventures! (note: although we were not local and had to make arrangements from afar - phone and email - she still took care of us as if she was our neighborhood travel agent)

Merle Dunlap

Very helpful

Phoebe Bingo

Great, great place to have any travel plan and also International driver license. Angela Geer is so friendly, professional and quick. I was in and out literally 5 some minutes. Will definitely recommend this AAA location.

Alan Tani

Courtesy, friendly staff, missed outaftrr 3 weeks with technically , with auto insurance,,that all other auto insurance accepts

Rosalyn Johnson

Great Insurance Company that gives reasonable quotes and rates..

George Ellmore

Love AAA Missouri. They are always helpful.

Lakeshia Jones

Loved it.

J D

I've had some of the same issues as others.. no returned phone calls, rates steadily increasing, information sent to agent not being received. I'm actively searching for new company to do business with.

Stephen Rowe

Suck

Janet Hammond

Good customer service. Supplied me with maps and information for my trip.

Greg Flick

Love this place

jaison t

Quick service.

Suzanne Lewis

Great insurance.

Moma Baby

When I first became a member of Triple A everything was okay. It wasn't until the second month after being a member I started receiving terrible service from agent Reagan Williams. She would not return phone calls or keep me informed on things I needed to discuss about my auto insurance. She would not answer her calls. As a matter of fact, no one in the office would answer. The phone would ring and ring and you would be sent to voicemail. When I was able to visit the office no one seemed too busy to answer calls. I would be the first or second customer in the office and no one was on the phone. What is up with that? I literally had to call the 800 number in order to get something accomplished. When I finally got in touch with someone at Reagan's office, I asked to speak to Karen who was the supervisor there. I told her about my concerns, but nothing changed. I contacted the regional office about the service and was told I would be getting a new agent and it would be sent to my email. Never got the email. However, Karen contacted me but I could not speak at that time because I was in the middle of a job. So, when I tried to contact her when I was available, I was told she would be out of the office for about 2 weeks. I wonder why she did not try to contact me again seeing that it is difficult to get in touch with her. Anyways, I have noticed shady things being done to my account. For instance, accepting more than one payment when I was told the system could only process one. If it was showing a payment was made, then it would not accept another one, but somehow it did it today. I also changed banking information online for direct draft because it allowed me to make that change and it would take up to 2 weeks to become effective. It never becomes effective and it always comes out of the wrong account. Not sure what's going on, but Triple A is not the best company to open a policy with. Especially, the one in Ridgeland, MS.

Yazhou Zhang

Bad customer service! Thousands of calls and messages left to the agent, but never got response!!!

Steve Maulding

Great rates & service. Could not ask for any improvement.