Reviews of Royal Caribbean International (Travel Agency)

matthew gnapp

Beautiful!

Julie Trober

Celebrity Cruises reservations and customer service (branded One Touch Hospitality) located here. Incredible employee benefits program. Unusual call center work environment, due to corporate commitment to low turnover and upbeat, employee-centric HR.

Sharise

Best cruise line ever!! Gambling, you got it! Entertainment and some of the funniest comedians, check! This is the only cruise line my husband and I will ever go on. We recently went on Navigator of The Seas to Cozumel and Santa Maya. Our experience was worth every penny. Our excursion in Santa Maya was cancelled due to the bus accident but that really wasn't their fault. Our taxi driver actually told us that the driver was more than likely drunk because the bus was a Royal Caribbean bus and was brand new. So, we have no worries booking our excursions through Royal Carribbean. And will definitely be doing so in the near future. Thank you Royal Carribean!

Van Woody

Just sailed on Oasis again and love the ship. We always get great food and service when we cruise with RCL.

PINAL RATHOD

ok

Steven Mason

Great place will use again

Rick Doty

I went for a job interview, and was profoundly disappointed that they made no accommodation for my disability, even though I alerted them to it prior to the event.

Susan LaMont

Beautiful building but hard to get a job

Jim McGuigan

My wife and I have taken multiple cruises with them since we've been married and have been pleased. There is no question that they offer a value that other cruise lines do not offer. The food is very good and in their earlier days, it was exceptional. No one goes away from a Royal Caribbean cruise hungry. Whether you are a partier or a pool side reader, there will be something on a Royal Caribbean cruise for you.

Zachary Tripp

Thia is the best Cruise line. I recommend it.

Chaves Garnes

Not very friendly at Wichita Kanss location. Im spending my money- customer service is a big part of a business!!!

Nacho Cheese

Best cruise line in the industry

Matt Ryan

What a scam! I have been on over 10 cruises with Royal Caribbean and I’m disappointed to see how low they have stooped in their new get rich quick scheme. So disappointed in what used to be a great company. I booked my cruise with them on the July 15th and paid $500. At the time they told me that I had to pay the balance in five days and I told him that was fine no problem. I did not realize that they would not just automatically charge the balance. I assumed they would charge my card and proceeded to leave on a vacation with my wife to Colorado for 10 days. When I returned home yesterday and checked my personal email I found an email from them stating they had taken my $500 and canceled my room. When I called I was told that they don’t bother to call anybody or text anybody before stealing their money. It is their new policy to just take the money and only communicate with one email. Apparently they have found that by not communicating with their customers they can steal more money from them. I feel like this was unbelievably corrupt and recommend you do not trust them with your money. After wasting two hours on the phone and going through three supervisors I was eventually told that they would give me back my $500 but they were going to increased the price of the cabin by $450… They might as well have been holding a gun to my head when they stole my money. I have been on over 30 cruises in my life and will never ever ever trust these crooks with my money again. Disappointed in Cincinnati!!

bridget smith

Love to travel great prices

Karma Heckard

Terrible place to be employed.

Anna Z

I just love the people that I work with

Dria Gulley

Best cruise line in the world

Crystal Mills

This company is Wonderful to work at, wonderful leadership... Come join us #celebrityfamily

Zamira Saydamin

Love it, I put 4 stars because “majority” of their employees will be so nice with you while you are on a ship, once your cruise is over they won’t even hold a door for you.

Donna Wilburn

This is where I work and have been for the last 3yrs and I love it and the people I work with

Dawn Blake

I live my job!

Calli Soll

Not family friendly. Also, we didn't even stop at all of our ports.

Kaylie Parks

I love this company

Steve Brines

Installed the hall and training room carpet for them they are all great!

Dan Kelly

They pay my wife

Correna McClure

Interview process is a bit like an open cattle call and if anyone in your group is less than desirable it can drag you down too

Brandon Swart

I work for this wonderful company. Lots of room for advancement with great opportunities and benefits!

Matthew Montgomery

Great place to work!

Lisa Webster

This is a call center not a place of business.

Craig Ewing

This is a great job opportunity for many people. Celebrity/Royal Caribbean has great benefits for those that are employed and may even include a free cruise on one of their beautiful ships.

Lea Martin

Great place, freindly staff

Frank Busey

It's much better than Carnival!

Tammy Anderson

Everyone is so friendly