Reviews of Cruise Holidays Of Kc (Travel Agency)

Makenzie Maldonado

Cassie was amazing. She set everything up for our cruise. I called her 1,000 times with questions, (I've never cruised before), she answered everything and never seemed annoyed. I would use her and cruise holiday again!

Milton Gillespie

Best place to plan a vacation. They get the same prices you can find at no charge to you. Plus they have there for you through out your trip. They have all inclusive vacation

Unique Painting KC

Mimi...thank you for taking such great care of my family members on their trip...the input your team provided allowed for them to experience they will never forget

Judith Vogan

Been on 7 cruises...Cruise Holidays (especially Andrea Redding) are an insurance of a.fabulous vacation. Can't brag enough on them. Gonna check out the "all inclusives" they recommend.

Larry Taylor

So far my experience with Cruise Holidays of Kansas City has been less than desirable. The staff does not pay attention to detail, they did not listen from the very start when they were told how important it is to me where I'm placed on an airplane and when there was an issue that could have been resolved and corrected with a phone call but instead they allowed my tickets to be declined because they failed to address they issue early. It cost me more money and their attitude towards my added cost was less than caring which further upset me. The reason for choosing a travel agent is because they are supposed to know the ins and outs and hopefully get you a better deal than you could have gotten on your own. Our trip is planned and has been for several months so I intend to continue through the process but Cruise holidays of Kansas City has their work cut out for them if they are going to make this a pleasurable experience dealing with them. I'll post favorably if they can turn this around until then I am not a happy customer.

Gail Sawrie

We just booked a honeymoon cruise with Patti at Cruise Holidays. She explored a variety of options, made suggestions, and found a great hotel/air fare package that was much better than we could have done on our own. Thank you, Patti and Cruise Holidays.

Ashley D

Extremely knowledgeable and professional!

Sonya Johnston

I love using Cruise Holidays Travel Agency. They always book amazing vacations for my husband and I. I’ve also referred them to family and friends that were very happy with there vacation packages. Our budget varies from time to time and they always come through. Thank You from the Johnston’s

Alice Renollet

This is the best travel agency I have ever used. Friendly, efficient, knowledgeable!! No matter what kind of traveling or where you want to travel to, they are the people to help you.

Meredith Goodman

We had a fantastic cruise thanks to Jeanie McConnell of Snail's Pace Special Travel Services. My husband is in a wheelchair and since we were newbies in the cruise world, we needed lots of advice and handholding. Jeanie was a terrific guide for us and her suggestions and recommendations were spot on. We're saving up for another cruise and she'll be the first person we call.

Makenzie Maldonado

Cassie was amazing. She set everything up for our cruise. I called her 1,000 times with questions, (I've never cruised before), she answered everything and never seemed annoyed. I would use her and cruise holiday again!

Milton Gillespie

Best place to plan a vacation. They get the same prices you can find at no charge to you. Plus they have there for you through out your trip. They have all inclusive vacation

Unique Painting KC

Mimi...thank you for taking such great care of my family members on their trip...the input your team provided allowed for them to experience they will never forget

Judith Vogan

Been on 7 cruises...Cruise Holidays (especially Andrea Redding) are an insurance of a.fabulous vacation. Can't brag enough on them. Gonna check out the "all inclusives" they recommend.

Larry Taylor

So far my experience with Cruise Holidays of Kansas City has been less than desirable. The staff does not pay attention to detail, they did not listen from the very start when they were told how important it is to me where I'm placed on an airplane and when there was an issue that could have been resolved and corrected with a phone call but instead they allowed my tickets to be declined because they failed to address they issue early. It cost me more money and their attitude towards my added cost was less than caring which further upset me. The reason for choosing a travel agent is because they are supposed to know the ins and outs and hopefully get you a better deal than you could have gotten on your own. Our trip is planned and has been for several months so I intend to continue through the process but Cruise holidays of Kansas City has their work cut out for them if they are going to make this a pleasurable experience dealing with them. I'll post favorably if they can turn this around until then I am not a happy customer.

Gail Sawrie

We just booked a honeymoon cruise with Patti at Cruise Holidays. She explored a variety of options, made suggestions, and found a great hotel/air fare package that was much better than we could have done on our own. Thank you, Patti and Cruise Holidays.

Ashley D

Extremely knowledgeable and professional!

Sonya Johnston

I love using Cruise Holidays Travel Agency. They always book amazing vacations for my husband and I. I’ve also referred them to family and friends that were very happy with there vacation packages. Our budget varies from time to time and they always come through. Thank You from the Johnston’s

Alice Renollet

This is the best travel agency I have ever used. Friendly, efficient, knowledgeable!! No matter what kind of traveling or where you want to travel to, they are the people to help you.

Meredith Goodman

We had a fantastic cruise thanks to Jeanie McConnell of Snail's Pace Special Travel Services. My husband is in a wheelchair and since we were newbies in the cruise world, we needed lots of advice and handholding. Jeanie was a terrific guide for us and her suggestions and recommendations were spot on. We're saving up for another cruise and she'll be the first person we call.

Vendetta McCleary

Wasn’t much communication from my agent other than a thank you for booking/payment. I booked my vacation a year in advance. My agent failed to inform me that she works with another agent...which confused me because a totally different agent sent an email asking for final payment. There was no personal approach with information, tips, what to expect..nor did they check in with me to see how things were going in prep for our first cruise...but about a week or 2 from sail date, I received an email about my upcoming trip. There was also an itinerary change from St. Thomas to San Juan and the agent failed to relay the information to me. I asked my agent about the change because I saw it in a Facebook forum and the agent emailed me the next day saying they called Royal Caribbean and retrieved the information to pass on to me. This was the first cruise for my family of 5 so perhaps my expectations from the travel agent were too high. Great trip nonetheless.

Norm Rasmussen

The Best

Timothy Motko

Very knowledgeable hard-working people Kim was excellent at our job look forward to working with her the future my next vacation good job Kimmy

Jon Wiggins

Cruise Holidays of Kansas City has always provided the best advice and planning for our trips. Very satisfied with the services they provide!

Michael DuBois

My wife and 2 boys have been haunting me to go on a cruise for years. I am a moderate claustrophobic and was very concerned about being cooped up on a ship. My sister has worked with Jeanie McConnell from "Snail's Pace Special Travel Services; A Division of Cruise Holidays of Kansas City" several times in the past. She suggested that I contact her. Am I glad we did. Jeanie was fantastic. She got us booked on the Norwegian Gem sailing out of New York to the Bahamas'. She answered all my questions and concerns (almost immediately - I'd send an email and would have a response usually within minutes). This first time cruiser is hooked and will happily utilize Jeanie's services again. For all the claustrophobics' out there, I would recommend that you get a balcony. We did not and wish we did as the room was particularly small (there were 4 of us). Our budget dictated what we could get, however, next time I won't hesitate to upgrade. I survived the tight space and kept reminding myself that the room was just for sleeping. The ship is as big as a city and I was completely comfortable wherever we were on the ship. We had a blast and are already saving for the next cruise in a couple of years. Thanks Jeanie for making this trip a truly memorable experience.

Sharyn Ballard

Good food/drinks for informational meeting about several trips.

Vendetta McCleary

Wasn’t much communication from my agent other than a thank you for booking/payment. I booked my vacation a year in advance. My agent failed to inform me that she works with another agent...which confused me because a totally different agent sent an email asking for final payment. There was no personal approach with information, tips, what to expect..nor did they check in with me to see how things were going in prep for our first cruise...but about a week or 2 from sail date, I received an email about my upcoming trip. There was also an itinerary change from St. Thomas to San Juan and the agent failed to relay the information to me. I asked my agent about the change because I saw it in a Facebook forum and the agent emailed me the next day saying they called Royal Caribbean and retrieved the information to pass on to me. This was the first cruise for my family of 5 so perhaps my expectations from the travel agent were too high. Great trip nonetheless.

Norm Rasmussen

The Best

Timothy Motko

Very knowledgeable hard-working people Kim was excellent at our job look forward to working with her the future my next vacation good job Kimmy

Jon Wiggins

Cruise Holidays of Kansas City has always provided the best advice and planning for our trips. Very satisfied with the services they provide!

Michael DuBois

My wife and 2 boys have been haunting me to go on a cruise for years. I am a moderate claustrophobic and was very concerned about being cooped up on a ship. My sister has worked with Jeanie McConnell from "Snail's Pace Special Travel Services; A Division of Cruise Holidays of Kansas City" several times in the past. She suggested that I contact her. Am I glad we did. Jeanie was fantastic. She got us booked on the Norwegian Gem sailing out of New York to the Bahamas'. She answered all my questions and concerns (almost immediately - I'd send an email and would have a response usually within minutes). This first time cruiser is hooked and will happily utilize Jeanie's services again. For all the claustrophobics' out there, I would recommend that you get a balcony. We did not and wish we did as the room was particularly small (there were 4 of us). Our budget dictated what we could get, however, next time I won't hesitate to upgrade. I survived the tight space and kept reminding myself that the room was just for sleeping. The ship is as big as a city and I was completely comfortable wherever we were on the ship. We had a blast and are already saving for the next cruise in a couple of years. Thanks Jeanie for making this trip a truly memorable experience.

Sharyn Ballard

Good food/drinks for informational meeting about several trips.

Gene Renollet

Great place to plan a vacation.

Eric J

Cruise Holidays of KC is great and very helpful. I am very happy with their service and will be doing more business with them in the near future. Thanks Cruise Holidays, especially Mimi and Linda for helping us set up a great trip!

John Wallis

Always trying to take care of your vacation needs

Nia Pearson

Andrea is the best!

Gene Renollet

Great place to plan a vacation.

Eric J

Cruise Holidays of KC is great and very helpful. I am very happy with their service and will be doing more business with them in the near future. Thanks Cruise Holidays, especially Mimi and Linda for helping us set up a great trip!

John Wallis

Always trying to take care of your vacation needs

Nia Pearson

Andrea is the best!

Mary Walker

We have used Cruise Holidays over the past several years. We've gone on group trips to Mexico and Europe with owners Mark and Mimi Comfort. Also we have had Andrea Redding our travel agent with Cruise Holiday plan a trip to Italy for 4 of us. Everyone is very knowledgeable, helpful and friendly. I highly recommend Cruise Holiday!

George R. Fugate

We just returned from Mexico on our vacation booked with the Way To go travel. There were 12 of us and I never could have planned a vacation like this on my owm. Thanks for all of your advise and taking care of us. Great options and payment plans too.

Megan Russell

We booked our honeymoon to Belize through Cruise Holidays, and the honeymoon itself was absolutely wonderful! However, booking it was very frustrating at some points. Before I booked, I was passed around to multiple agents who asked the same list of questions I had answered before. I ended up with Aubree who was extremely nice and did a fantastic job answering my questions and concerns throughout the process. Email seemed like the preferred method of contacting anyone at the company. There were no direct numbers to the agents and each time I called I was faced with an always disgruntled receptionist who at one point refused to transfer me to Aubree. I almost took my business elsewhere, but Aubree is the reason I decided to stick with them. It also helped to speak with Mimi in the beginning who helped ease any fears about traveling to Belize. I would only recommend Cruise Holidays if the booking process were greatly improved.

George R. Fugate

We just returned from Mexico on our vacation booked with the Way To go travel. There were 12 of us and I never could have planned a vacation like this on my owm. Thanks for all of your advise and taking care of us. Great options and payment plans too.

Megan Russell

We booked our honeymoon to Belize through Cruise Holidays, and the honeymoon itself was absolutely wonderful! However, booking it was very frustrating at some points. Before I booked, I was passed around to multiple agents who asked the same list of questions I had answered before. I ended up with Aubree who was extremely nice and did a fantastic job answering my questions and concerns throughout the process. Email seemed like the preferred method of contacting anyone at the company. There were no direct numbers to the agents and each time I called I was faced with an always disgruntled receptionist who at one point refused to transfer me to Aubree. I almost took my business elsewhere, but Aubree is the reason I decided to stick with them. It also helped to speak with Mimi in the beginning who helped ease any fears about traveling to Belize. I would only recommend Cruise Holidays if the booking process were greatly improved.