Reviews of AAA Colorado - North Metro Store (Travel Agency)

Kristin Turner

Very quick service and helpful. I was buying discounted Regal/UA movie tickets and the sales person was able to tell me that a local theater was no longer Regal/UA, which was very helpful and showed he was informed about the area.

Gretchen Skipworth

would like to see longer hours on Saturday's love the store and the location.

Phyllis Wilson

Domestic flight reservations worked well. Bought new suitcase & Baggallini shoulder bag today. And a Lonely Planet travel guide for future reference.

Mark Pratt

Gina and Terri are the best!! From the front counter, Mryna and Warren to insurance with Jeffrey the whole office is amazing!!!

Jean Ingram

Gina Stevens travel agent was so friendly, curtious & knowledgeable dealing with my Europe trip, gathering all my schedules for traveling on Britrail & Eurail & Ferry's. I highly recommend AAA & Gina Stevens. Jean Ingram

Kenneth Walczyk

Very helpful.

Michael Kolovos

I have been a member for 40 years. Overall, I like AAA, however, few days ago they asked me to stop at their office and get a quote for my new car. I did. I was stunt when their sales rep gave me a quote $1,100.00 more from what I pay to my current insurance company. I suppose, it is time to reevaluate if I have to continue being a AAA member.

Bob Brown

Excellent experience at this office. Wonderful staff that were quick to answer questions in a professional and fun manner. This store carries great travel products and the member prices are quite competitive. Although I miss the closer location that was on 104th, I don't mind the drive to this office at all as they have enhanced services and a very knowledgeable staff.

Jen Pierce

I am so thrilled with AAA's Auto Source program! Chad Chandler made it super easy to buy a new car. He thoroughly explained the service to me, helped me make a decision about buying new versus used and found the exact car I wanted within just a couple of days. He also helped me deal with my trade-in which needed more in repairs than the car was worth, and I ended up getting a decent price out of the trade despite its condition. The paperwork was ready to go when I showed up, and the transaction took about 15 minutes. I also feel confident that I got the best price possible on my new car. Best of all, I only had to go to the dealership once to test-drive the car. I didn't have to deal with the haggling and negotiating that car dealerships put you through. I would highly recommend AAA's Auto Source and Chad in particular to anyone needing a new car. Wouldn't change a thing about my experience!

Clara Hashimoto

Mike Pratt was very knowledgeable and helpful. I plan to see him again when I plan my trip! Love AAA and your services which is why I have been a member for over 51 years!

Aheda Iannazzo

I always think to go to AAA first when planning a road trip, in particular. The experience I always have involves extremely helpful people for whatever plans I want to make. I just recently bought a case, worn about the neck which provides a place to hold a boarding pass, a driver's license and a passport. Having never had one of these before, I found that having all these documents in one place, easily accessible to present to the proper people made travelling that much easier. I am about to take a driving trip back east, and plan to have a trip-tik made up, along with making reservations, featuring the AAA discount, for a hotel along the way, both going and returning. It is so nice to be able to depend upon AAA. Sincerely, Aheda Iannazzo

Larry Wallace

Was not busy. They processed mi international driving permit quickly.

E. L. Fronapple

I will go to this branch because it has helpful knowledgeable people. The computer system at times can be slow which frustrates the staff although very patient people.

Liz O'Rourke

Excellent customer service and they had the same travel bag I had seen on a website for less cost plus the member discount! Love it! My daughter is due for a new travel bag and this will be where I go.

Carol Sloane

Our Agent Kristi was excellent she remained focused while she had a gaggle of ladies talking. She got us a great flight to Paris and travel insurance. We will be back to book Paris excursions.

Susan S

We have been using AAA travel in Westminster for several years. Terri is very helpful with all our travel needs. She takes the time to listen to our concerns, and provide good suggestions. AAA has given us some good perks, including two specialty restaurant dinners for free on our last cruise. The staff at this store are all very pleasant.

cody mayasich

Horrible experience they left my pregnant wife in the car with my 14 month son for 4 hrs on a 90 degree day. Esp lame cause they told us 45 minutes Keep your cash and use it when you need it. It will save you money in the long run.

Michele McCarthy

Recently my husband and I bought a new Honda CRV, with the help of Jeff Gomez. The entire process from my initial email to Jeff inquiring about this service, to him handing us the keys, was top notch. Jeff was professional, respectful, knowlegable and a pleasure to work with. Thank you once again Jeff for your kindness and exceptional customer service! Michele and Mike

Phyllis Hensley

I was very pleased with my visit. The gentleman helping me was very nice and I was able to get the luggage I wanted. I will return to talk about finding a car with AAA.

Christine Chandler

Very helpful always!!!

Vipul Seth

I got a call from Maria who explained to me that they have a separate department that deals with any questions or changes to the policy. So here is my updated review: Their agents need to do a better job at setting the right expectations and being responsive. AAA also needs to do a better job of explaining to all their departments how things work. E.g. the people in the claims department should know that it is NOT your agent who will answer their policy related questions or make changes to your policies: there is a separate department for it and agent should provide that information to you. My agent did a terrific job when selling me the policies but after that he just would not respond to ANY questions, concerns, changes I emailed him. I wish that my agent had just been responsive and had provided me the information that Maria provided. Also, I feel that AAA has teaser rates and they jack them up after a year. Perhaps all insurance companies do that but that has been my experience with AAA. Another thing I came to know is that AAA Auto insurance does not by default provide you roadside assistance: you are expected to have a AAA membership.

William Cauble

Warren is the best and I've always gotten really good customer service here even though my membership is actually out of state. One word of caution, do not sign up for the travel card through Metabank; they charge $50 if your card goes under and then charge double automatically putting your "surplus" in an account that you can't access if you aren't clear on Early Warnings.

Philpot O

Jeffrey my agent, was friendly, funny, and got me the right quote, and policy for my current situation. Thank you!