We offer you the feddbacks of real people who are purchasing the services and products of Plains Tire (Tires) in Wyoming.
Now the firm receives a score of 4.7 out of 5 and the score is based on 145 reviews.
As you can read, it reaches an feddbacks average is nearly the top, and it is based on a very large number of opinions, so we may say that the assessment is quite faithful. If people have bothered to evaluate when they've done well, it works.
You know that we do not usually bother to set scores when these are positive and we usually do it only if we've had a problem or incidence...
This Tires is included in the category of Tire shop.
OVERWHELMINGLY COURTEOUS SERVICES FROM MANAGER TODD CHAMPAGNE!!!! AND CREW
Open on Saturday. Got me right in and done. Very pleased when I got an unexpected flat.
So many employees have come and gone in this store over the years that I have been coming here. I've put out a lot of money into this store because I believe in keeping up with the maintenance on my cars. The best staff to have ever been working here was The store manager Dominique Archuletta, assistant store manager Clyde Daniels, and shop automotive technician Jason! I have always trusted those guys and they always went above and beyond to help me out with car troubles I had. Kindness, compassion, interest, friendship, dedication, time, and dependability were always given by these guys! It wasn't just about doing a job to them when I was there. They showed an interest and gave a DAMN! THANK YOU Dominique, Clyde, and Jason for always being reliable!!!
Todd was awesome. he saved me soooooo much money.
Came in off the street with a flat that needed repaired. I was welcomed when I came through the door and they got my car in very quickly. I ended up needing 2 new tires. The very friendly sales associate went over a few options with me but didn't pressure me to buy the most expensive tires. I was very happy with the service.
Wasn't a long wait. The crew did a great job and the customer service was fantastic!! Lowest pricing for the best quality.Defiantly the place to go if you want great customer service and to get new tires!
If you need a tire place that wont let you down this is the store they are always there for me very polite, and thorough with there work. The always go out of their way to help and explain anything i ask for. This tire store is the only one you will need!!!!!thanks guys you are the best!
Plains Tries on 402 E 2nd street Casper Wyo has been more than helpful to me and my family with great customer service , my family and i will surely Come back time and time again . highly suggest any one with tire problems to come to this location
Absolutely amazing service. I won't go anywhere else!
Had a great experience here. Todd is friendly and kind. Staff is wonderful. Would highly recommended all student to go and get there vehicle worked on here. They are quick and timely and do things the right way. They also tell you what needs to be done. Best place in town.
best tire shop in Casper!
This place saved our day! Had a nail in the tire after driving over 400 miles. I couldn't get into any other place in town but this place got me in within an hour and got me back on the road again.
All ways get sweet deals here don't go anywhere till you go here. They will beat any deal in town. Fast and Friendly
Great people. Fair prices.
Went to casper downtown with a flat tire. Todd staff was friendly and fast. Got back on the road in a timely fashion
They repaired a flat and looked at our tire in detail so we could feel safe driving 350 miles home! All at no charge!
Some things take time... with limited employees available to work in the shop these guys still turn out vehicles with a great turnaround time! Tires, alignments, balances and rotations- this is the only place I go for this kind of work! Several personal vehicles and company vehicles as well, the great staff and quality work will keep me returning. Thanks, folks!
They fixed my flat for free! I go here for my oil changes etc also. Super friendly staff and Exceptional work!! Definitely recommend this place. Todd Champagne is as good as they come, goes above and beyond for his customers, and the people working in the shop are just as great. They always do an exceptional job in a time fashion. The only place I will go for everything they offer. Keep up the great work guys!
These guys were great! I was on my way to a golf tournament and blew out my tires. I pulled in and they were happy to help. I even had to have additional parts ordered and they threw in the labor for free. Great place to come and do business with.
came in for tire rotation and oil change. the service was really fast and friendly.they went over my inspection with me and explained everything to me. i was very impressed with the service and will come back again.
I got a flat as I was traveling through and was referred to Plains Tire by a local that had helped me the night before. I went in the next morning to get it fixed. The wait was minimal and Roy and the other guys were AMAZING! They couldn't fix my tire but I got two used tires at a great deal! They made me feel better about my situation and was able to continue on my way very fast. I will recommend Plains Tire to anyone that is in need of a good tire store.
I loved the service the have their.people are very friendly A's well fast service and affordable.
These guys always make me feel welcome, will always come back
Very good place to get tires and staff we're awesome
Always courteous and pleasant to whirl with. Quick and willing to accept walk-ins.
Amazing team I was about to embark on a 26 hour trip, and Todd Champagne went above and beyond his responsibilities. He not only gave me the best price in town he did it in a timely fashion. Thank you very much god bless
Never disappointed when I go or leave there...very honest and professional
Last night I noticed that I had a low tire when pulling out of a local hotel. Looking for a tire shop I noticed Plains Tire by the mall. It was a little after 6:00pm but two bay doors were still open. I hurried to get to the door where I was welcomed by the staff who was concerned about what type of service I needed. The manager stated that even though they are closed he would see to it that I was taken care of. 15 minutes and a NEW tire later I was back on the road. I am from a different state, but if I need tire needs or can recommend a tire shop with excellent customer care, Plains Tire is the place. Thanks for your help! Much appreciated.
Amazing customer service! Todd was polite, friendly, professional, and did everything he could to help us out. Exceptional work at a great price. Highly recommend!
Helped me get snow tires for my car at a great price and speedy time.
This is downtown plains tire, I rate it a 4 to 4.5 because they try to have prompt service, and they are honest in what they find about your vehicle! Also, they have never been pushy about trying to sell you something you don't need!
My favorite tire store in Casper, Joe is great to work with.
Very friendly and quick.
Jeremy is a hell of a mechanic I'll go back to plans because of Jeremy
Breanna Ubbes did a quick service to my vehicle
Came from Texas and our church van broke down, Amazing place and great service.
We have been coming to Plains Tire on E 2nd Street for many years now. We always get fantastic customer service and the work that they do is unbeatable!! If your going anywhere other than Plains Tire on E 2nd Street for oil changes, tires or engine service, you should definitely give Plains a shot at changing your mind!!
Really great people who know what they're doing!!! Joseph Courteaux helped me out when no other place could. Thank you!!!!
Walked in for an oil change and waited with my toddler. Keurig machine on site, but only stocked with Tea, wha?! At the hour mark, getting uneasy about making it to preschool pickup, I asked if it was nearly done and found out they were waiting for the oil filter!!! It came, eventually, and I was 10 minutes late. Had there been better communication I could've made a plan B for picking up my kid on time. Been a customer here for 12 years, but didn't get an apology or a free oil change for the stress. Wont be back. Disappointed.
Great service! Thanks so much!
Awesome place. Nice people. Fixed flat for free!
Clyde and Dominic were professional and friendly! Service was timely and exceptional.
Returned to have some other work done to my Lincoln. Would deffinately recommend for your car repair needs
Great service thanks for the fixing my tires!!
Best costumer service I’ve seen so far in town. Helpful and understanding. They gave me a realignment for free because something went wrong when we paid for it. Absolutely amazing at what they do
These guys put a lift on my truck, and it looks awesome! great bunch of guys!
Great service
Customer service was great.
got me in and out with a set of BFG KO2's and I absolutely love them!
Moms car had a flat tire and could not get spare tire winch to drop. Plains sent a technician out with me to get the tire out and help me get the car to the shop. Once we got there they were extremely nice and got me a good deal on some new tires.
These guys are amazing and the best vehicle services i've ever experienced. Also best customer services I've had the pleasure working with!!!
Upon arrival I found a helpful staff. Everyone was respectful and very helpful. I came in for tires and was very impressed with the management and mechanics. I will definitely bring all my car cares here for services they provide.
Best place in town. Jeramy Dryers is a great mechanic!!
Both Roy and Todd were very polite and great help. I will recommend Plains tire on East 2nd st Casper. WY to others. Thank you to both of you for being of great help.
Great customer service! Very helpful and fast service
These guys were great :) in and out quickly for my Uber inspection. And way better priced then surrounding places. Would recommend
At first I called to see if they could get me in but they couldn't 5 minutes later they called me back saying they had a cancellation so they could help me . They even let me bring my dogs inside so I didn't have to stand outside with them. :)
Very fairly priced, competent, knowledgeable staff. Nice people. Highly recommended!
They put my tire on the new rim, and put the spare away for me for free as I am a customer of theirs. They are very friendly and have very nice bathrooms, and were very clean
Good customer service!
Very friendly employees helped me in every way I needed even stayed a few minutes late to fix my tier
Always friendly staff and never over charged
Good service
To do a really good job on getting you in and out as soon as possible and they do everything they can to make sure they keep it affordable
Everyone is very helpful. Todd and joe are great management and very energetic. Love the crew and service. Great prices.
Fantastic store
These guys are awesome! They helped my fiance out with a new tire on his truck when we are in a tight spot. They're friendly and very customer oriented! They definitely earned loyal repeat customers. We will be back!
The new team that is running the downtown store has turned it around and made it a major contender in the tire business! These folks are all about the customer and making things right. They took excellent care of me and made me a long time customer . If your looking for a place to purchase tires then I highly recommend talking with these guys and let them work there magic! Greg Rumsey
Nothing bad
I'm not from Wyoming but my husband's family are loyal customers and I've never been disappointed by either the service, wait times, or prices. These guys are the best in town!
Excellent service, went above and beyond didn't try to sell me things I didn't need, checked over my front end and brake system, Dominic the manager was great, knowledgable, and easy to deal with.
We needed new tires and Jeremy was very friendly and fast with our car. Thanks Jeremy for the speedy service since we did have our 2 year old with us who wasnt being very patient.
Had my vehicle in back in February. The lube tech Agapito did an awesome job at keeping us updated and explaining thoroughly what was being done and making suggestions that in the long run were great decisions. He put extra effort into customer service! It was a very long wait, and I'm super thankful that he kept us updated through every step of the way!
We were just passing through and needed service when we found this place. They were very nice and promptly attended to our needs. We definitely recommend this place.
Always great service, the only tire shop in Casper for me.
Great experience and easy to work with!
Great guys and great service
Would've been 5 stars because they were the only place in town that had tores in stock for my car so that's the plus but.... common decency says if your tools ruin lug nuts to replace them or at least tell the customer not just let them leave, here it is now getting other work done when not just one but 5 lug nuts have been damaged to the point of having to use insane measures to get them off. Thank goodness lug nuts are cheap to replace and dont have to be special ordered.
When I got my tires in December these guys were absolutely amazing. The customer service, the efficiency when I took both my van and truck in was just outstanding. I asked for them to do a full inspection on my van cause something just wasn't right. They told me the only thing wrong was my shocks and struts. Well early January I took it back saying it was worse then ever and my husband thought it was a wheel barring. So I took it back for an inspection and quote. They told me for the wheel barring it was a little over 450. Ok no problem but they also said my inner and outer tie rod ends were bad. For everything they quoted me at $1000 and a no part cost or Labour cost but a total of $255 for shocks and suspension? So I called Dave's and they told me to bring it in so they could look. Well my wheel barring was bad but my inner and outer tie rod ends were FINE! They even showed me that they were fine. But I had a misfire. So I took it to Honda for a tie breaker. They said the same exact thing as Dave's did. As much as I loved the customer service with plains I don't think I will ever go back since they were up selling my tie rod ends, no parts or labor cost for shocks and struts but a total cost of $255 and they didn't catch my misfire. So for tires and alignments I would give 5 stars but don't expect much more out of them. Got my car fixed at Dave's for the same price that plains quoted me at and EVERYTHING got fixed.
I ran over a nail and they fixed my car very fast! Jeremy Chandler delivered excellent customer service
The guys here were very kind and helpful, happy to help and quick to answer our questions.
Wow, Plains Tire should write a book on stellar customer service. I was driving through town when my car indicated issues with my tires. Todd, Joe, Jeremy and the team were so thorough, helpful, and knowledgeable. I was back on the road before I knew it and confidently continued my trip. Plus, I accidentally left a personal item in their waiting room and they kept it secure until it could be delivered. This is an additional reason I now trust these professionals. Thank you Plains Tire!!!!
Todd the manager went above and beyond to accommodate our needs with a friendly attitude and prompt service. Definitely recommend this shop!
Love the staff and their work is impeccable. They have saved my bunches and always done splendid professional work. Thanks guys you rock
Down in Casper shopping for the day. VW tire went flat. Stopped in for great service, tire fixed and back on the road! Thanks guys!!
Great customer service. I think I've found my go-to tire shop.
Plains Tire provided excellent customer service and I would do business with them again in the near future. Thanks for all your help.
They did a great job!! I stopped by on a Friday night and they changed my oil and rotated my tires in less than a hour! They are also the cheapest for a synthetic oil change that I was able to find in Casper Wyoming!
Best tire shop in Casper, Todd and his staff are superb
Great place to get your car fixed and great price
I'll never go anywhere else in Casper, as long as I can. Todd and staff super honest and easy they are to work with. They've warrantied a tire for me no questions asked. Here's my most recent experience: I needed a ball joint replaced. They quoted me a price that was reasonable, and then found out it was going to be cheaper than the original quote. They could have easily charged me the original price and made a little bit more, but instead they passed the savings on to me. I greatly appreciate this place.
They were supposed to patch my tire, so I could go out of town. Instead they just put air in my tire and left the screw in it. Very disappointed that I have to go somewhere else because they couldn’t fix it right the first time.
I've bought tires from here for 15 years. They've always treated me well!
I had bald tires on the front of my ‘14 Ford Fusion. Not only did plains offer me the best pricing, they were able to fit me in within an hour of my calling. I would highly recommend them.
Breanna Ubbes did a great job putting new tires for my vehicle
Fast, friendly service. Did exactly as i asked and even called to make sure it was right before they started! No pushy salesman to talk you into paying extra. Overall great experience, would recommend to friends.
Went in for leak, got talked into new tires. $800 later I left the shop and my tire was still leaking. Returned right away and guy at front desk was nice but young inexperienced guys in the shop are the ones working on your tires so beware. They had the time to mess with my satellite radio station but failed to address the leaking tire. I will not return.
A few hiccups, but taken care of asap.
Very friendly and good work
Love Plains Tire! They ALWAYS give me the best service. Todd is amazing and super helpful. I would recommend this business to everyone!
Great customer service! Also, always help to get the best price they can.
Quick courteous service
Best customer service I've received at an auto shop! I was greeted warmly as soon as I walked in the door and in 10 minutes flat Todd gave me pricing for my tire and oil change and my keys were with him. Upon picking up my truck I was informed by Joe, the assistant manager that I had a water pump leak, he took pictures and was kind enough to give me a price estimate on how much it would be and suggested ways to tend to it until I get it fixed. They were both so helpful and I'm grateful for the stress free experience. I stopped in on a whim and I will most definitely be back!