Reviews of Greiner Ford of Casper (Tires)

Sharon Wheat

In and out in 45 minutes! Love Greiner!!

Michael Peppersack

Got me into a loaner vertical while my truck was being fixed. Too bad that I only got to drive it for a day before they called and told me my truck was ready. Great team! Will be buying from them in the future!

Steve McCoy

Fast turnaround

Ruth

Apparently on their site they show only favorable reviews. I have had three so far very bad experiences with their service department. In two cases they left things off that should have been put back in place which could have caused damage and also when leaving the hood partly unlatched it could have flew up while I was driving, broke the windshied and caused me and perhaps people in other cars to be injured or killed. That was the worse. They also returned my vehicle not repaired, very muddy, which it wasn't when I took it in, and a new dent in one side.I gave them permission to disconnect an alarm system the previous owner of my vehicle had had installed and instead of disconnecting they cut all the wires to it and my backup camera.They sold me a vehicle that was defective and after two trips to their service dep't to no avail, they told me that they couldn't fix it so I took it to another dealer , the one who sells this make of vehicle,who fixed it at the cost of over $800. Greiner eventually refunded me $100 of the cost of repair. Since they sold me this vehicle in this condition they should have paid for the entire repair. Greiner had been my go to place for vehicle maintenance for years but no longer. I will not do business with them again for either service or to buy a vehicle. You never know if you're going to get one like mine...one that's not even driveable. They also claimed they didn't know this vehicle had an issue with battery drain but that's not possible because I eventually spoke to the previous owner who said the starting problem was why he traded it in.Yes,as I said it was an expensive fix which they apparently didn't want to deal with because since it would never start for me after I got it, I really don't see how it could have started at their facility.They also ignored my calls and emails until I emailed the general manager personally and he is ,I'm told ,the person that authorized the "huge" "goodwill" refund of $100

Andrew Fitzgerald

Had my car repaired here took them longer than was supposed to forgot to tell me the car was done couldn't pick it up after they said it was done because the paint looked like a 5 year old buffed it (wish I could post pictures) after fighting with the service guy and him saying he couldn't see it they finally got a half as buff job done on the car now I'm still waiting for my headlights to be fixed (put in the wrong bulbs)

Linda Maglione

Everyone smiles in the service department! Must be a great place to work!

Billy Brown

Very thorough and polite and they did a good job

Lisa Connery

Jim was outstanding. He communicated with me on everything and in a timely manner.

Scott Saulnier

Best Ford Dealership - Superb Sales & Customer Service!!

mary rogers

Had to wait 2 hours for an oil change and air filter. Prices jumped from $50 to $80. Also charged for an inspection

del reed

service center is fast and speedy, with saddle service. loving it this morning. thank you grieners ford of Casper

Grace Roberts

Ryan was wonderful as always. Very knowledgeable and personable. Kept me up to date and got my car working sooner than expected! Great customer service!

Jessica Taylor

I put 2 stars only because the person I dealt with was nice. I was quoted an hour for a simple oil change, it was over an hour and a half before I even got the keys back. I watched people that came in after me leave well before I did. Won’t be returning. Also found later on that day, oil splashed up on the side of my truck from them running through puddles of oil.

Robert Casteel

Body shop staff friendly and helpful. Definitely recommend. Work looked excellent.

Cina31373

Great job Guys!

Rick Bodenhamer

Best service department I have been to. Great communication with me. Great service advisors. Done what was needed and in a very timely manner. I would highly recommend them to anyone and I will go back. Thanks Greiner Ford.

James Claypool

This visit was for a routine oil change and the "Works". They would have received a 5 exept a service tech took the time to rotate my tires but not put air in them. I waited a day for the sensors to reset and nothing. They just forgot. The service took less time than projected and all of the employes were very personable. The price was good for the work done.

Marie Drozdz

They went out of their way to help out towners with car issues. Jim was very helpful. Even had the courtesy car take us to Fort Casper so we would waste s day of vacation.

Justin Blom

They have great customer service and when I had a problem with a vehicle they are going to actually be there to help! Most dealer might not be there for you once you sign the contract but Greiner Ford sure made me feel good when there sales consultant Randy Hunt said they will make it right.

Nathan Ker

Awesome trucks! Awesome service!

Jeff Nelson

Showed up at appointment time truck was taken back to be worked on, a short time later they came out told me what was found and that it was corrected. No issues since.

Cheryl Callies

Jim Swanson is always a pleasure to work with. He is the only reason I visit this shop.

J G

Outstanding Group of Folks! All aspects of Service, Parts, Sales Departments excellent. Clean, well organized establishment thought-out! Customer Service Representative Lacy with Quick Lane Service Centre very pleasant, highly knowledgeable, customer oriented with attention to detail, thus assuring customer satisfaction is complete, without error or haste. Her explanation of work performed and applicable charges, excellent as well. Thank You! Best Regards 1st Lt J.G.F. USAF, Aux., Retired.

Ali Vafee

Customer experience is outstanding! And the price was more than fair. Thank you Greiner team

Charles Degroot

Excellent . just there to get some old school keys (non pats) prompt courteous service. Surprised I didnt have to order the blanks,as my vehicles are over 13 years old.

C Magelky

Ryan B. and Andrew handled the appointment for regular service on my vehicle in a friendly, efficient manner. It was the first time Andrew had worked with me. He was very professional and I felt appreciated as a customer. There was no delay in getting the service finished on my vehicle. I will definitely return to Greiner Ford.

David Coleman

Thanks Larry Wilson best car guy in the industry!

R Parsons

Ken was Awesome. Very thorough and very helpful throughout. I would recommend him to anyone searching for a vehicle...

Tom Mahrer

Ryan and Andrew always take care of my vehicles and do an outstanding job!

bill gauger

Got my trucks oil changed, They got me in and got it done in a reasonable amount of time, Thanks.

Bill Gezzi

Great customer service

Janette B

I have always received impeccable service here at Greiner. They are well-staffed and offer free refreshments while you shop for a vehcle or have yours serviced. There is an available shuttle if you need it as well. Overall the service has always been top notch here. I feel that they really care and pay attention to doing a good job and that is well worth my dollar.

Jody Harper

The Service Team is very friendly, knowledgeable, and professional.

Jayme McGoonan

Do not buy a ford her go to Cheyenne or somewhere else the oil change you buy they will tell you is good at all ford dealers but it is not. Wish I recorded the guy telling me the warranty was good at all ford dealers waiting for them to say that isn’t either. This is a Lithia dealership. So go somewhere else to buy your ford so it will have a real oil change and warranty. Buyer beware. We will go to Cheyenne for our next ford. Never buying one here again.

Connie Webb

My sales associate, Felisa, was very knowledgable and competent.

Gary Beaver

Carrie Daniels did an exceptionally good job helping me with scheduling my appointment!

Larry Wilson

Service was prompt.

Sue Lang

Had a great day with Tracy and Bill getting our new truck. No pressure, friendly and very knowledgeable! Thanks guys

Brandon Flavin

Service department it's awesome. Brian got my truck fixed and back on road in hours. I was from our of town and he got me taken care of. Thanks for everything!!

Sabrina Foreman

Greiner keeps in touch with you while your vehicle is being serviced so you know the status. Great service!

Scott Petrie

Great Parts Help ! Thanks

Isaac Rush

I went in to the service department to try and retrieve my original keyless entry code and they wanted to charge me $60 to retrieve the code. It kind of irritated me so I left and got on You tube and it showed me a very simple step by step way to find the original code! It literally took me 2 minutes to get it and didn't cost me anything! I find it very disturbing that they try and charge people $60 for this code when anyone can do it themselves! Absolute disappointment! I wonder how they sleep at night when they gouge people the way they do!

Cory Snell

Fast and friendly service!

Guy Cabral

I was very happy with every step of my buying experience at Greiner Ford Casper, Wyoming!

Chad Kline

Great fast service and very helpful. I travel a lot and have been to many Ford dealers around the country, I will not let any other shop touch my truck beyond a oil change except Greiner. They do the best work ,are honest, and won't treat your vehicle like garbage.

David Martin

Great deal and a nice used truck!

Susan Susan

Randy Hunt is the best salesman EVER! Thank you for being so helpful, service oriented, never pushy and always listening to our needs. We appreciate you!

Richard Gonzales

Best deals in town

Etoile Wilson

Very happy with my car buying experience at Greiner Ford. Thumbs up to Greg Sanchez our sales guy! Greg is an asset to your team! Even though I bought a used car, and not a Ford brand this time, I was treated as buying brand new. Great staff at Greiner!

Troy Muri

Excellent overall experience. Exactly the vehicle we wanted at the lowest price in the tri-state area and great service.

Tim Rail

Jim Sorensen was very helpful and did everything he could to solve my problem.

jerry street

short wait but good thorough service, great price

Brad Climer

Larry Wilson is the reason I go to Greiner Ford. Your finance team go above and beyond. I've meet a friendly staff everytime I go in.

Dennis Harmon

I own a Chevy Tahoe. I take my suv to Griener Ford all the time. I actually tried to take it to our local chevy dealer. And was told it will be 125 hr just for diagnostics. I walked out of the dealer and told them to stop ripping off their customers. I told them that i am taking my business to Greuner Ford. Where they take care of there customers. Thank you Greiner Ford for excellent work and customer service. TOTALLY AWESOME!!!!

Dan Halferty

Helpful friendly staff. Been going there for 40 years.

Shila Buckallew

The service crew were great. The lady that sits at the desk in front of them NOT SO GREAT!! Extremely rude to customers and even more rude to her co-workers. I couldn’t believe it. Carrie, I would go into the military. I think that’s where it’s acceptable to talk to people people like that.

Becke Dixon

Great, couldn't get better service. They take care of customers and really cared about my experience.

Larry Volenec

People are often quick to complain and slow to praise. I was astounded and extremely pleased with the efforts of Service Advisor Brian Sharkey and Technician Adam Bowen at Greiner Ford. We full time in a Class C motorhome on a Ford E-350 Super Duty chassis with a Triton V-10 engine. During our travels I have been noticing a slow coolant leak but no signs of coolant on the ground. We drove to Greiner Ford unfortunately without an appointment asking if they could diagnose the issue to let us know if repairs could wait or if it needed to be fixed right away. Brian said they were booked but to come back in the early afternoon and he would see if they could work us in. When we came back Brian said they were just finishing up with someone and would take us in. After an hour, Brian told us Adam had pressure tested the system and found a small leak where the upper radiator hose connected to the thermostat housing. Adam removed the hose, cleaned up the connection, reinstalled the hose and tightened the clamp. I asked how much the charge was and he insisted there was no charge and to travel safely. We expected to pay for the labor charges for the work and were pleasantly surprised with no charge for their efforts. Greiner Ford Service is fantastic and I can not recommended them highly enough for service work. Thank you Brian and Adam. Sincerely, Larry and Debra Volenec

Karen Colling

I worked with Larry Wilson, he did an outstanding job of knowing what I needed and helping me secure the vehicle that worked best for me. Thank you Larry and Greiner Ford.

Lyle Cornthwaite

It was a little depressing at first but with the help from Sam and Fiona the outcome was excellent. I believe Greiner needs to up there weekend staff in the service department. Simple fixes should be handled in timely manner not two weeks plus maybe down the road

Austin Cegas

Worked with the collision center. Rick did an awesome job communicating as well as the entire staff there. You can't even tell that work has been done. Matches well.

Beth Grumley

So pleased with the service department. Good communication and customer service was outstanding! Thank you to Ryan B. For going the extra mile for us. Happy to own 2 Fords!

Destiny Shifflett

Excellent service in the service department, easy to work with prompt attention, loaner/rentals on site. Very nice dealership, huge coffee bar. Staff was helpful and courteous, go above and beyond. Never owned a diesel before and they don't seem bothered by our many questions on tips for owning a diesel. Very please with the whole experience there.

Lance Garcille

Great help at this parts counter of the Ford place but I must tell you when you buying from the dealership the parts are pricey

Andrew Savoy

Great people who provide fast and reliable service!!!

Tyler Fitzhugh

Not even worth one star. Worst dealership in wyoming. They are thieves that lie, perform terrible mechanic work, I have nothing good I could say about them. I hope they read this and know that I would never recomend going to them. Long story short, bought a vehicle from them they new had issues, they put a new motor in it but used bad parts from the old motor knowing it would void the warrenty. Got the vehicle the new motor failed after not even 200 miles. Contacted them and they said they would not do anything about it. They even made me buy a part that there tec screwed up. They had the vehicle for 70 days on a job that should have only took a week at the most. So now I have a vehicle with no warrenty that I still am paying for but cant do anything with it. Do go to them they will RIP you off and lie to you. Most dishonest dealership I've ever been to. If I could sue them and shut them down I would.

Kim & Chris Schell

Sales were polite and knowledgeable. The vehicle we went to look at had been sold. they were willing to stay late to show us other available ones. Online loan application doesn't work properly so don't waste your time filling it out. Scheduled an appointment to sign the paperwork and the finance department wasn't notified until we arrived, waited an hour before signing. Overall was a good experience. Fix the online application and give finance a heads up and it would have been 5 star.

mady schmidt

Larry is the only person I will buy vehicles from. Always dependable and has my best interests at heart. If you don’t know Larry, you should. He is not only a fantastic salesman but an over all fantastic guy. Larry was the only reason I purchased from Greiner.

Marsha Nichols

They did a great maintenance job on my car.

Melanie Cantu-Busler

I always have a good experience with Greiner. I have had an issue in the past and they went above and beyond to fix the mistake.

Lowell Bushart

Have had a rattle in the passenger door for some time. They took the time and patience to find the problem. I just moved to Casper, and worked for a Ford Dealership for over 20 years. This service department has it together, friendly and honest service writers, fix it right the first time, and a great shuttle service. Thanks Brian....

Sandy Ball

Friendly and informative personnel. The service person I dealt with listened to my concerns and addressed them accordingly.

Chip Aycock

Friendly, fast and honest. Can ask nothing more of a service department.

John Stoysich

I was driving through and had truck trouble. I checked with my local dealer. They could have really got me on parts but they did not. Great Integrity. Very efficient. Very trustworthy.

Kevin Miller

Diagnosed my problem on my 16' F150 without an appointment, and had parts and time to get me back on the road same day!! very driven to please.

Trentin Sullivan

Very good experience. Didn’t have any disrespect or issues from the salesman. Overall a good no hassle experience, and we are happy with our service we got. Thank you!

Mark Riggs

They had me out of there faster than I was told it would take thanks

dragonpd

Went for estimate for wind damage on my F150, always a very pleasant experience.

Verne Kelley

Any work we have done is under the supervision (even on time off!!) of Ryan Brodrecht. He is the sole reason we bring our fleet to this dealership. Exemplary!

Jewel Brighten

I bought my last car through Greiner and they took care of that car for me for the 4 years I lived in Casper. Recently visited and needed service on my new vehicle and they provided the same quick, friendly confident service.

Deborah Poppe

Good service. But I had to put air in all 4 tires after they were rotated! So that's and issue

Rickie Moore

Great as usual Friendly staff had a nice conversation with several employees Thanks Greiner Ford!!!!

Tony C

Great service, I'm not a Ford guy by any means. However, the people here are great and very helpful.

Mike Grammes

I drove all the way from the Denver area in Colorado to purchase a new 2018 Edge from Greiner Ford. They were fantastic to work with and provided me one of the best car buying experiences I’ve ever had. All of their personnel were professional and courteous. I highly recommend them as a place to buy a car.

William Allen Crowder

I bought my F-150 from them in 2010. They have always treated me like an old friend when I bring my truck in for service. They are top notch, and have great prices for their work. They NEVER try to talk a customer into anything the customer does not need. They rock

Neal Schanbeck

Quick Lane service is just that. Friendly staff, quick service.

Isaac Andersson

They were able to schedule around Wyoming weather. Thank you!

Daria magh

A few days back, I walked into this dealership with every intention to trade-in my Heavy Duty 2018 Chevy Silverado for a new Ford truck. My primary goal was to reduce my monthly payments. My first interaction was with Tracy, who was initially helpful. He took several pictures of the trade-in and pulled a Carfax on the truck. I already knew that I was upside down on my truck by a few thousand dollars. He then proceeded to tell me there's nothing he could do and I would need to put down significant amount of cash to make the trade happen in order to reduce my payments. Well, this did not make sense to me because the truck I was interested in, was already over 15000 less than the truck I owned, therefore the amount financed would have been lower. For a second opinion I went to Spradley Barr Ford in F. Collins and the sales rep there was extremely helpful, worked with me on my trade, and I'm now in a brand new f-150 that I wanted with a much lower monthly payment. I live in Casper and wanted to give local dealers a fair chance but to my disappointment, Colorado dealerships seem to be the way to go.

John Allen

Helpful staff and well organized

nakeya bingman

This facility is always so pleasant to deal with! Helpful in every way!

Jonell Hayes

Staff was very pleasant. The service was performed in a timely manner.

Montria Taylor

Parts Department could not send correct part to a local repair facility even when given Exact part number from Ford Parts Warehouse website. Charged extreme shipping cost compared with other dealerships that we order from. Not only did it delay the repair for the customer it has left us with shipping cost non refundable for not our mistake. First attempt at keeping business within state Will Not use again due to complete Failure of service delivery.

Arlen Lutkins

Not Impressed at all. Got charged full NADA value and truck was not in condition they claimed on book value. Has electrical problems, in-operational features and body damage that I didn't notice and was not mentioned by sellers. Called back multiple times for assistance with the issues, every time being deflected from person to person. Dishonest sales associates and personnel. Would not buy from Greiner again.

Taun Jameson

I bought a 6.4 diesel pickup. They failed to tell me that the 6.4 has serious issues

Virshwaysis

It sel car

Dylan Bradley

They did everything i asked for and made everything easy for me! Got me out in the time frame they told me as well! Was very satisfied about my time there. I’ll definitely be coming back in the future.

Jacque Redmon

My whole experience was amazing!! All the way from the salesman Larry W, down to William who got all my financing approved and put together!! Thank you Greiner!!

Mary Rickart

This is the best place in town to have your car serviced! They always treat me (and my car) with respect, give me discounts I haven't asked for, get me in and out promptly without a previous appointment, and don't try to sell me parts and services I don't need. You can trust these guys with your vehicle.

wyatt bosch

Service was terrible and the repairs took longer than I was told, no communication was made when repairs were done as well

Alan Hall

I was in town only for the weekend and the Service Dept. was booked full. When Brian, the asst. Service Mgr , heard I was from out of town he squeezed my truck in "for a look" and offered me a ride back to where I was staying. When I returned to pick up my F-150 I was handed an invoice for $0.00 and told warranty covered everything. I was then told it would be a while before they could bring out my truck because they were so busy. I waited for less than 2 minutes and my truck was handed over to me. My best experience ever with a Service Dept. Thank you Brian and Greiner Ford!

Jake Taylor

Awesome technicians and service dept

Vickie Russo

On our way to Montana, our F350 truck broke down in Casper on a Friday afternoon (8/25/17). Brian was able to squeeze us in and have our truck fixed by Robert. We were back on the road to our destination a few hours later!!!

Jean Allen

Will take my truck back there.

Linda Chivers

As always the service personnel did an outstanding job.

Karen Wilkinson

Every time we have purchased a vehicle from Greiner Ford, Larry Wilson has taken excellent care of us. He makes sure we're getting exactly what we want. Thanks Larry!

Joanne Hansen

This dealership is an absolute joke, they advertise big discounts, and then undervalued my trade by thousands, not to mention it took an hour and a half to even come up with these crappy numbers. Never again will I come to Casper to buy!

Tammy Noel

Randy Hunt is a very helpful, genuine sales person who assisted me in all aspects of getting me into my beautiful car. Bill Newman in the financing department was very helpful with the paperwork and securing a payment that is affordable for my budget. Excellent experience!

barbara billy

Very Good, Friendly , good customer service

George Stewart

Very good: I went looking for tires, All employees were very helpful, the pricing was competitive with other tire dealers in the area. They were able to get me in that day, mount and balance all tires. I was very pleased.

Jon Beem

Fast and friendly!

joe robinson

Gainer ford service department takes great care of my f150.

Tayah Regnier

Jim Swanson in the service department was quick to answer the phone, and quicker to take the car back after a light came back on. He simply had the part replaced while under warranty, and helped give us peace of mind.

Kara Brutsman

Fast, efficient, and friendly!

Gary Wood

Took my F-150 in for three caution lights for brakes, abs and traction control fail. They were all related and Greiner got them all take care of promptly and under the cost I thought it was going to be. Great job

Krista Raymond

Bryce, our salesman, was so helpful...knew the process and did not waste my time. I called ahead as I was on a time crunch having to travel from out of town. He prepared the paperwork ahead, and of course the team was part of this great experience, and had signatures ready to go and clearly explained the vehicle and any associated technology. Car was ready, no pressure, as I actually called him directly after the efficient and pleasant previous sales experience with Bryce when my son bought his car. Bryce is a keeper! Rest of the staff was also helpful and organized. Much better experience here than past purchases with other dealers. I will highly recommend Greiner dealership. Thanks and I love my new car!

Keith Stratton

Prompt courteous service. Fast lane is fantastic!

Billie Mcgregor

Was awesome they listened to me and were not pushing highly recommend them.

Lynn Lange

I wasn't sure if my battery needed to be replaced or if something else was going on...I took my car in one evening (because I got it started!) and left it so they could check it out. It was the battery, had a new one put right in the next morning and off I went!

JOHN COON

While traveling home eastbound on Interstate 80 in Wyoming in my V10 powered class A motor home, I determined that I needed a full synthetic oil change. I called every Ford Commercial Fleet services center I could find( eight in the Denver area). No one could handle it, until I spoke to Lacey at Greiner Ford of Casper! I showed up to their Quick Lane ( no appointment necessary), and they got me right in! I watched in the shop as their highly efficient and friendly technicians did the work. Poetry in motion! I was so impressed, I felt I needed to speak with Andrew Savoy - the service manager, to let him know what a great job his staff had done! I was 100% totally satisfied with my visit to Greiner Ford of Casper!!!!!!!

george hawkins

Awesome staff very helpful at parts counter

Robert Dixon

WOW, really great customer service. Best sales and service in Wyoming!

Vanessa Langley

Apparently it takes over 3 hours to do a simple flat repair when quoted us 30 minutes. If it takes this long just to do a tire change I would be worried about them doing any other mechanical work on my truck.

Lorraine Noguera

So my experience with buying a car from them started off fine, then became a snow ball effect. Words association to this leadership, deceitful, lies to get you off their back, they want the sale and then PEACE! Don't come back we just care about our cut! They don't care about the relationship or taking care of the customer, and don't get me wrong there are some good people that work there, but very few and you will find them in the parts, collision department, and the secretary and the service desk! But I will not recommend this dealership at all, they squeal if they have to fork out money, so don't expect or have reassurance that they got your back, save your money and go to FREMONT! They back all their vehicles, no matter how many miles and they do do a thorough exam of the vehicle before putting it on the lot, I was informed that Greiner does not, they just do maintenance and good to go! Ya Shocking! I am a mom with 3 kids, I could write a book about very thing I have been through, but just take it from me, GO SOMEWHERE ELSE! SAVE YOURSELF THE TIME AND TROUBLE!

Stephanie D

Don't ever go to this dealership. They sold us a used car (80,000 miles) that broke down within 12 hours...needs a new transmission. They wouldn't give us a 30-day dealer's warranty no matter how many times I asked. They kept my daughter's driver's license and we didn't get it back for two weeks. They sold us the vehicle with a quarter tank of gas in it - they are cheap, hungry, dishonest, unethical car salespeople....

james kane

Always had good experiences there

Jim Eddleamn

Heather was very helpful and professional.

Daniella Hamilton

Tracy was awesome to work with and everything was so easy. I loved the way that they worked with us. Thank you.

Wendy

They set me an appointment time but overbooked. They did not have the part to repair my car that they said they had when I booked my appointment. I had to leave without getting any assistance. Unprofessional, rude and do not care about customer service. Save your time and money by not even trying to go here. In fact don’t buy a ford if you live here.

Larry Story

Twice now not completed on time (one time I had to take it to another shop to get it completed), and shoddy workmanship. Never again.

Thomas Lavin

Jim Swanson at Greiner always finds a way to take care of us & get us back on the road & working.

Mark Sanchez

Larry and Bill are absolutely fantastic people!

Izzy Lewallen

They were very respectful, professional and competent. They have many staff memebers that divide customers up n get them taken care of as fast as possible

Jim Bailey

I have no complaints, just had a routine oil change done, all of it looks fine.

Calvin Piper

Brian Sharkey was extremely helpful in helping me get all my issues addressed. Keeping in touch with me. Matt did an amazing job in the repairs and diags. Highly recommend both Brian and Matt

Sally Ann Shurmur

Exceptional in all ways, including maintenance on the vehicle and timely, courteous shuttle service.

Jlm Copeland

We’ve purchased 2 vehicles from Greiner Ford. Both experiences were great. This latest purchase was quick - most of the paperwork was completed before we arrived. It took very little time to finalize the deal. The vehicle was ready. Overall, a great dealership experience. I’d recommend Greiner to anyone.

Don Tipton

Staff (Randy Hunt) very helpful and knowledgeable. Top notch experience. Very pleased!

ALLEN West

Greg was awesome. Not at all pushy like some salesman. He explained everything to is us that we asked. Thanks Greg

T Williams

Fantastic customer service. We were traveling and needed a front end repair on our F-350. They were able to get us back on the road in one day. The dealership amenities we're impressive.

Joann Grisham

I called and Ryan Broderick in the service department got me in the very next day. When it was finished I got a call and he said it was ready to be picked up! Ryan is great at customer service and does his job very very well! Thank you very much!

Lisa Bauman-Brown

Quick and friendly service

Jo Wolfe

Friendly Staff but didn't have what we were looking for !!

Ron Nading Jr.

Good people working in service. I have bought 3 trucks there and a car and the staff all have greeted me warmly, the technicians are certified and knowledgeable as well.

Branden Leonhardt

Always have had great service and sales help from Greiner Ford. Been a customer since 08 when I purchased my first new Ford. Will go back.

James Raymond

In and out in only a couple hours to finance and buy a brand new EcoSport today. Big props to Bryce for handling everything smoothly, and to John the Business Manager for getting the financing in order quickly. Very impressed with the service and turnaround. Thank you, Greiner Ford!

Loren Denison

Very polite and informative with quick service when you have an appointment

Lisa Dietz

Great people. Made my life easy :0)

Earl Sanford

As usual the service department took care of my truck even with a full secdule worked me in to address my concerns bryomg the oil change

James Cummings

I drove 300 miles to buy a car from these guys. The price just couldn't be beat and they made long distance communication a breeze. I couldn't be happier. Highly recommended!

Angelica Arriaga

The collision department at Greiner Ford in Casper, WY is ABHORRENT! My daughter took her car in for repair on bumper damage. Estimate was done a week prior. Upon arrival, of a scheduled appointment at 9 a.m., they DID NOT have any paperwork ready. They stated to my daughter, they were under the impression all it needed was a hub cap, when clearly it had bumper damage. As per the estimate done! Parts were not ordered, as per Rick in Collision Department, until Tuesday. As per Rick, they do not rush ship any parts, due to them being broken in shipment? We are a week later & still DO NOT have her car! But we did receive a phone call at 10 a.m. this morning to advise us that we will MAYBE get the car on Monday. As per Rick, he does not have the staff or the man power to get our vehicle done this weekend.

Patrick Schutz

I Could never say enough badd things about this place so take it from there

Jeff Wordeman

Rick was our salesman and wasn't pushy at all. The entire experience from beginning to end was great.

Ti Brooks

Ryan, the assistant manager of the service department and the service technicians did a fantastic job finding the source of the engine noise and getting the repairs done in a timely manor. Ryan was very helpful in finding a solution within the parameters of my warranty and making sure items were covered. I am very pleased with the service provided.

Alma Jerome

Loving our new pick up. Thanks Fee you're the best. I'm not a car dealer fan but you've changed my mind.

Todd Murphy

Sam, Patrick, and Bill did an outstanding job in our two new leases! Thank you Sam for all your work and being transparent during this process. If you need a Ford, you need Sam and Patrick!

Bailey Deanne

They were super busy but still managed to have good customer service and got my oil change and tires rotated quickly. They also noticed a few of my lugnuts were cracked and replaced them for me!

EThappyman2016

How could I possible begin to help an individual understand what an amazing experience Greiner Ford made the purchasing of our new vehicle. Well let's start with the sales man Rickie Moore. I can't stand pushy sales people, or ones that make one person either the husband or wife more important than the other. He got in the car with our family and was so great with us and our kids! Our kids mean the world to us, that is part of the reason why we drive Ford- for safety! So this sales man seeing us as a family and not a dollar sign was impressive. Then we started the dreaded financial process. Sam Blumberg the sales manager went to work to get us financing. He made it apparent that he didn't see us as credit scores or dollar signs, he seen us as a family that has worked hard to prove we're capable of following through. He listened and took what we needed to be successful in a vehicle purchase and made it possible. Sam and Rickie did everything they could to make sure this was a pleasant experience. We were also informed that Ford had considered donating our car to a family in need. What an amazing experience this has been, there is no one I'd consider buying a car from again. I'm big at word of mouth, I will make sure everyone I know sees how great Greiner and their staff are to their customers. Thank you Greiner, for having such great staff! Please make sure these men know how valuable they are to your company. Thank you, Etienne and Jessica Iriberry

David Shaner

We were passing through Casper with our RV when the battery quit working. When we took it to Greiner to have the battery replaced they did a great job of getting us in and back on the road quickly. Everyone at Greiner was very friendly and helpful.