Reviews of Ferguson Tire Pros (Tires)

Kenneth Andreson

In and out, got new tires. Very helpful. Very satisfied.

Kimberly BILLICK

Very polite and patient. Waiting area was very nice. Thank you

Joe Rezk

Good customer service, friendly people. They were on time, will definitely try to get my car serviced there.

Melissa Stonebraker

My husband bought 4 tires, it took them over 2 hours. The next morning he woke up to a flat tire because they didn't change the valve stem...sad... Another case of not having pride in their job

Laura Greathouse

I had a flat tire while at the Community center. I contacted Ferguson Tire for assistance because they were close by. They very quickly sent a truck with a portable air pump and filled the tire so I could get to the facility. The tire repair was done quickly and efficiently for a more than reasonable cost. I expected it to be greater because of the emergency service. They also did not charge for sending the truck to inflate the tires. I had a cup of fresh coffee and was on my way.

Douglas Branham

A rather long wait, but exceptional service and a reasonable price

Jeff Winning

Great as always!

Brett Giles

Great people, honest prices, and quick service.

Austin Morris

got 4 tires done here all my wheels had scratches and when i called in they said it must of been a new guy... dont hire someone if they cant do the work right not happy at all

Andrew Duda

Best tire and alignment place around.

Johnnie Cage

The best at what they do. No comparison

the klown

In and out, quite friendly! Awesome waiting room!

Dan Shevelow

Fine in and out in a little over an hour for 4 tires.

onia wade

I went to get a sticker for my car ...had to pull tint off all windows said was too dark..also said 45 minute wait was 2 hours...not happy. I miss my tint..

George Dudash

My friend has used them several times.

Roy Gryskevich

They updated the waiting area and the service is professionally done.

Pamela Smutney

They went out of their way to fix a tire on our horse trailer on a Saturday!! Got us back on the road quickly!!

David Major

Great service

Anonymous User

Got an oil change here a few weeks ago, when leaving I noticed the smell of burnt oil. Upon looking I realized I had no oil cap. The oil that I just paid for went all over my engine and car. I went elsewhere for my fix of an oil change after dealing with the front desk, theh did not help.

Douglas Wenzowski

Good selection.

Jim Whitecotton

Great local tire and service place, go there for all of it tires

john hunt

The fastest state inspection that I have ever had done. Very Friendly and Courteous Staff

Judy Kirkpatrick

Love it ..in and out

Tim Feiock

Worse tire shop in area. They ruin your rims and blame it on you. If you want to keep from buying new rims dont go here.

Tom Shaffer

Bailed us out of a tough spot, good price, quick service, even w/o an appointment

Vasyl Symyon

Best Service in town!

Steven Miller

Got a quick and reasonable quote. Set up an appointment a few days later. Came for the scheduled appointment a week later and was advised after sitting in the waiting room for about 5 minutes that the part for my car wouldn't even arrive for another 3 hours. So, I had to reschedule. Waste of time that day that could have been avoided had they called and informed me before the appointment. Still, nothing too major. I'm here now and the waiting room is what gave this place the 3 stars. Very comfortable and it has free WiFi and free coffee. Just make sure you don't have to use the bathroom. The men's bathroom is in the employee's locker room. Only one toilet. And the door doesn't shut all the way and definitely doesn't lock. And it's definitely very dirty. 3 stars for the waiting room and friendliness of the guy that worked with me. Price wasn't low, but wasn't extremely high either.

Marci Jackson

Excellent service

Louella Cohen

They were very nice. Got done what I needed them too.

Frank Diemert

Prompt and efficient in their work. I would recommend them for all your automotive repairs and tires.

Jon Hamm

Friendly knowledgeable staff. Great workers. Excellent coffee!

terryn risk

Nice Job!

Zac Kinda

I just bought 4 tires and an alignment for my car. They could not due the alignment because of a warn tie rod so the didn't want to charge me for one. I thought this was awesome taking care of the customer ya know. I also paid for them to put on a serpentine belt 1 hour of labor I already had the part. 85 dollars for the hour was fine no problem. After I paid on the other hand their slogan of service after the sales is apparently just a sales pitch. After picking up my two children my wife started the car and the serpentine belt came off thank God my father and i were there and it was in a safe location. I though man stuff happens maybe they can send a couple of guys in a service truck to put it back on real quick. My family has been going to Fergusons for years and they always take care of their customers. Not the case I called and talked to the salesman who gave the call to a mechanic. The mechanic then tells me that well we thought it was the wrong belt had a hell of a time getting it on. He then tells me I should double check the belt and check the pulley. I said well man I paid you a trained professional to do that if it was the wrong one why wouldn't you call me and I would of bought the right one. Well you could of just got us to buy it in the first place....was his response. Guess you're just out of luck he follows up with. I do not yell and simple say could I speak to the manager today man. The manager said I have to get it down there and they could try again might have to check out the pulley though. So basically they said they could do something all the pulleys were fine when they put it on yesterday but they had 2 guys crank on a pulley to get a belt that might not be the right one on most likely damaging the pulley that they will be glad to charge me to fix. If I can get the car there. I work 7, 12s, the car cannot be driven, so I have to pay for a tow. 85 dollars labor now they want me to spend.. The tow cost, the cost for them to look at a pulley they most likely damaged, the pulley, a new belt, and my time off work. "Its about the service after the sale" that is what you put on your receipt all I am asking is that you buy new paper so you are not leading the customer on. *Update* I spoke with Gene the manager he was never nice i asked if i could have my Labor charge refunded and without a hassle he agreed. Gene was very professional.

Angie Paterson

Disgusting service, overpriced....would not go here. Also heard they kill stray cats for fun behind their store which adds to the bad reputation the business already has, will not be back and will advise my friends to do the same

Jake Wright

Had to return to have the work completed correctly

D Lee

dont bother

Tammy Smith

Was ok

William Corder

They take care of their customers & they know tires

James Hitchcock

Best place for tries and top notch service

Rita Angel

Outstanding service.

justin caleb pettit

Quick and courteous. Good price for good service.

Robert Stickles

Good friendly service. Was in and out in under 1 hour with purchase of 4 tires.

Rey Cantu

Friendly people

Dorothy Kieffer

Fast friendly and excellent service

Ian Spooner

Really nice waiting room. Clean and modern. Lots of space. Vending machines, coffee, water cooler.

Rich Mccartney

Was a great place fast and on point

Kristy Airhart

Very quick service, family friendly clean waiting room, friendly professional service workers. I am very happy and had a positive experience.

David Rauth

I'm from New Jersey out visiting my family. I needed two new tires put on that I had with me plus a wheel alignment on my truck. I made an appointment for the wheel alignment came back two days later for the job @ 8am during a snow storm. Got me in right away but I needed a new ball joint and tie rod to do the alignment. The price was fair to me for parts. Wait time during a snow storm 3 hours not bad. Great waiting area. All the employees were very knowledgable. My 20 year old truck runs down the road straight and smooth. Also they didn't charge me for mount/balance/rotation. They could have. I would go there again.

marcelle spano

They did a good job on my car..

Colleen E.

Excellent place for tires. My experience was fast and friendly staff, great service, and an A-one waiting room with great perks.

Mike Robinson

Awesome customer service waiting area!

Jennifer Stroud

Alert!! If you have had brake line repair work done, please inspect immediately!! Installed brake line over top of upper control arm , stretching with every mile and bump hit, it was so hard to believe what i was seeing, that a professional garage did this is crazy and also state inspected it like this, my husband lost his breaks in our driveway, thank god he has an angel! Never even got a face to face apology only txt, this shows me how they value their customers, NOT at all !! Sent me away with a weapon that could have killed us or anyone around!! Never again!!

Jerry Richards

After 6 visits at various tire specialists in the Ohio valley, I just couldn't find anyone to balance the tires on my tacoma. Fergusson made it look easy though and several months later I'm happy to report the tires are still smooth as butter. Only complaint is that I didn't go here first because previous reviews scared me off a bit. Lesson learned.

Drew Stewart

Good people there. The best in the industry.

C Dee

My car was making an awful clunking noise. Passed inspection with that noise, SOMEHOW. I go back in and the guy tells me 2 other mechanics checked and found NOTHING to cause the crazy noise. I take the car home and take the tires off MYSELF! Well, the sway bar links were both ready to snap OFF. Right in your face, plain as day to see. I'm not a mechanic and was able to diagnose and fix it myself. Thanks for nothing.

Korey Edwards

Great service, friendly and honest staff

Adrian Ferroni

Good place for tires and the usual vehicle necessities.

Shannon House

Very personable

GREGORY POLVERINI

Great staff and service.They do excellent work give them 10 stars !!!!!!!!!!

April A

Very nice people, make you feel welcome and are professionals. These are the kind of auto shops I like to see

Melissa Gaydos

Fast an friendly service

The Cloud House

Great place for your vehicle needs! Fast and very polite employees!

Teddy Wojcik

Friendly people, great customer service, & I received an honest quote. Finally!

Kimberly Thompson

Very prompt and very nice

Red Fox

Update: this was my go to place for years but after several bad experience this past year I will no longer be returning.

David Hatfield

This was a five star review made about a year ago, but after a few more visits I have to alter my review. The only negative mark I gave them was their prices for alignment, but since my last two visits it's even worse and the service was terrible. Both of my previous visits they charged me 20.00 per tire mount and balance and I brought these in loose - they didn't have to touch either of my cars. After tax I walked out of the door close to 90 dollars for basic tire services. Three days after my second visit for the above service I'm walking in my driveway and found one of the wheel weights that they installed and I paid an outrageous 20 dollars for. This particular car, my Hyundai Accent and daily driver, is nothing fancy and has factory wheels. There's nothing that should ever cause this to happen. At this point I'll never go to or even consider Ferguson's again. With many tire options in the tri-state area you'd think they would give better service for their prices. Just another business trying to make maximum profit and provide minimal service.

James Teaff

Thanks, always excellent

Bryan Smith

I took my truck in for struts and brake work. The guys were very helpful. I asked for them to check on the emergency brake as it also wasn't working. They found the problem and stayed an hour and a half after closing time to make sure I had it that night. Very professional and did not complain ( at least not to me) about staying late. Would highly recommend

Joseph Peterson

Great service

Jan

This place is awesome! I had a tire noone else could get on the rim and they got it mounted 4 me! They didnt even charge which is completely unheard of so i left a really nice tip for the gentleman to get lunch or dinner on me for helpin me out so much! Great place n thats rare these days!!

Gregg Rco

Very slow. Very busy. So far, very good. Will follow up after a week. So far excellent tires. Make sure they clean the rust off (my iron rims) your rims so the tire beads well and doesn't leak during, now, in cold weather -- I had to come back for that today. Don't stay and wait: drop you car off and live your life. If you need to catch up on your sleep on the clock (thank you God!) expect a very noisy work environment; I napped very well ! Helped me out. Their lawn chairs were pretty good too! Hope this takes care of my employers truck finally. Thanks for taking care of our fleet guys.

Nicolette Lamp

Hands down the nicest guys in the tire business. Support your local businesses.

Rex w

Great service, had an appointment same day for alignment, In-and-out. Super friendly

Doug Jackson

I had purchased four new tires for my Subaru outback at Ferguson Tire in the summer of 2015...I recently purchased a new Subaru forester...and the tires on the forester were shot so I opted to just switch the tires from the outback to the forester...Ferguson swapped out the tires but did not change the rims...giving me my old rims on the new forester...they also repaired a leaky seal in the passenger side front wheel. So I had to take the car back to have the new tires swapped out to the rims for the forester and not the outback...ok...so I end up paying well over a 100.00...then...about a week goes by and the passenger side front wheel begins to loose pressure yet once again...so I take the forester up and ask if they could fix the leak and explained the entire previous situation to a woman working the desk...so they take the car, make the same repair as before and charged me another 18.00...I asked why am I being charged for something you already repaired once and the repair did not last...she says they have no record of the tire swap and I have no proof that I was telling her the truth...my receipts were in my old car and not with me...I wouldn't have thought that I would've needed them...so needless to say I will not do any future business at Ferguson Tire...and you should think twice before dealing with them as well!!! Very upset...sincerely...Doug Jackson

eugene dillon

Always the best service, and most knowledgeable personal!!