Reviews of Interstate Tire & Automotive (Tires)

Katrina Tano

We are beyond satisfied with the customer care that was provided to us by Interstate. Steve was more than happy to assist us in not only repairing our vehicle but willing to take our car in via tow from another repair shop that was unable to complete the job without us being present with the guarantee that his shop would in fact make the necessary repairs. Even more beyond that, the repair was half the cost of the original repair shop that could not complete the job and completed within the day.

k i r s t e n • ocean • l o v e

honest, reasonable reliable

Michael Lowe

I've been to IT&A three times now and am totally impressed with the competence and speed these guys present to get my truck up and running at a fair price with explanation of work needed/completed. This is the place to go.

Jackey Burton

I was driving to pick up a co worker who lives in the area and one of my major belts went out. I asked her if she knew of a local mechanic that she trusted in the area. She said yes, and she was referred to them through another friend. I took in my car, they performed the work at a reasonable price and it was completed the same day. I am impressed with the service and the honesty of this shop, which I will be a long term customer for sure.

Harlow Marie

Bummed I didn't catch the name of the mechanic that helped me today, but he was great! He was on the younger side like 20s or in his early 30s, he dropped what he was doing and came out to help me! Started working on my suv immediately and got the new ac belt put on (a previous shop didn't put it back on properly when they did the timing belt) anyways, after he put it on, he had me start my vehicle and he heard another belt making a chirping sound... Turns out the morons at the shop that I got the timing belt done at, where they messed up my ac belt by putting the 16yr old cracked crappy belt back on incorrectly, didn't put the power steering belt back on correctly as well!! The name of that horrible shop is 8-Velocity off hwy 99 Mountlake Terrace area (don't go there!) well the mechanic at Interstate fixed my power steering belt after fixing my ac belt! What a doll! He's great! I'll definitely be going back to them and only them from here on. You want a trusted reliable mechanic? GO TO INTERSTATE!! I was a first time customer & they took care of me as if I've been going through them for years! He could've taken advantage of me, being and female and not knowing a ton about vehicles..but I did my research before going in and everything he said was 100% honest! Sorry for the long review, I've just never been so greatly taken care of by a mechanic shop until now! I'm 30 and have been driving since I was 16. I wished I would've known about this shop years ago! It would've saved me a lot of time and money! ❤

Helene Therrien

I have been going to this shop for years! I recommend them for timely work, Honesty and good mechanics they discuss car needs and plan accordingly when further work will be needed very helpful!

John Hoole

Incredibly honest and they do excellent work.

R. J. Selfridge

First class operation great service

Margery Spears

I dropped in on a Saturday to get my flat tire fixed, and they did it within an hour while I waited. The waiting room was comfortable and had lots of interesting books and magazines. I particularly enjoyed the Seattle history books and photos on the wall.

Steve Elliott

Nice people, they keep you well informed. Only doing what needs to be done. It's the only place I go.

Bill Lum

Very professional service and good attention to detail.

jeff miller

Honest and always fair have been going here since the day I got my license and I now live over a hour away and will continue to drive by all other shops to go to this one Steve and his crew do great and honest work. #customer4life

Mark K Smith

They are super customer focused!

Frank Horejsi

I appreciate the work Interstate Tire does and their employees. I recently purchased a battery for my 2007 Honda. I showed up on a Saturday morning needing a battery and the mechanic took me in and replaced it and I was on my way within 25 mins. There were 2 mechanics working that morning and they were very busy and could have easily told me they would not be able to get to this for a couple of hours and I would have understood. Even though they were busy, Hatcher the mechanic took the time to discuss my battery options and provided me with the battery I wanted at a reasonable price. Cheers to them. Keep up the good work. I will continue to refer customers to their shop.

David Irwin

How to replace my fuel pump. Got my truck back. Realize that they hadn't tightened up the hoses clamps to the fuel filter. Couple days later I start filling up and gas is pouring on the ground. They hadn't tighten the clamps to the fuel hose.

Brian Lindeke

Quickly diagnosed an "engine leak" as a bad spark plug job. Another time replaced my water pump and belts at the same time. No halfway effort here. Job's done right the first time.

Tim Wheeler

I arrived unannounced, no appointment, with a strange noise emanating from my engine. Steve was courteous, polite and diagnosed the problem immediately... he added some power steering fluid which cured the problem and didn't ask for a dime, ready to let me go on my way. I chose instead to leave my car with him for servicing... when I picked it up, it was running better than it has in years... The folks at Interstate were trustworthy, fast and informative. I wouldn't hesitate to recommend them to anyone. Thanks again to Steve and his crew.

Dennis Hartwick

I just moved to the area and am thrilled to have found a trustworthy repair shop. I brought my car in to have my brakes inspected and most likely replaced after being told by the Mazda dealership in Fairbanks, AK that the rear brakes needed to be replaced. I told Interstate this up front, and they could have easily have told me the brakes needed replaced to make a quick buck. Instead, they inspected the brakes and told me there was no need to replace them. I will certainly use Interstate the next time my car needs work.

Jacquelyn Baker

I suggest you approach this shop with caution. I'm glad that so many people that have had a good experience here, since there are many great reviews, but I had problems. I have wrestled with whether or not to leave a review, but feel it's important to offer my personal experience with this shop, and perhaps one particular employee. I brought my car in because I was experiencing vibrations when I drove on the highway, and suspected I needed my wheels balanced. My regular mechanic was on vacation at the time and I didn't want to wait for him to return in two weeks. I was given an appointment at Interstate Tire & Automotive within a couple of days, and was happy to get the car in so quickly. That was the only good thing that happened. I got a call that I needed new spark plugs, and given an estimate for $325 to replace them. It seemed high, but I had no idea how expensive that fee was in comparison to the actual cost of the plugs. However, my main issue arose when I was given a ride back to my house while they checked the car out. The fellow who drove me home told me that there was a bad rattle to the car and it was an indication of a very serious problem, and I should have it checked into, otherwise my car was likely to seriously malfunction while driving, and kill the car on the spot. Then he told me that I had chosen cheap tires for the car, and should upgrade to better tires. Oddly, when I replaced the tires, two years prior, I purchased a mid-grade tire, but they were not cheap, and I was offended by his insinuation that I buy cheap products. I generally go by the recommendation of my mechanic, but this fellow's attitude turned me off, so if he had approached the conversation differently, he might have secured a sale for new tires. When he alerted me that I needed spark plugs, I noted that they had only been in a year. He told me my mechanic had used cheap plugs that were actually designed for a different car engine, and so the plugs were not the right plugs for the car, and he was surprised I didn't have more problems. I rent from a former mechanic and someone very savvy with cars. When I mentioned how much the spark plugs were going to cost, I was taken to a auto parts shop and we asked for the best and most expensive plugs for my car. The total cost was $18, and that included tax. The bill for the replacing the plugs was $325, so $307 for labor seems exorbitant to me. However, again, my primary issue was with the employee's attitude and how he kept finding ways to point out that my mechanic (s) had done poor work and chosen cheap products. Perhaps I just got a greedy employee who gets a cut of the bill if you sign up for more services/products, but I will never return to this shop again, nor will I ever recommend them.

Tina Alley

A good friend of mine told me that her family has been taking all their cars to this so for YEARS and I can see why. They are trustworthy and friendly and incredibly reasonable. I drive all the way down from shoreline to have my car cared for by these guys! And will for many more years.

Nathan Hansen

Easy. Hassle free. I will be back.

Graciela Garcia

Great place to fix cars

Zy Jerasca

I have been taking all my cars here for almost a decade now, they will make sure the issue is fixed quickly and expertly.

Verified Stretch

My grandpa is always referring people to this guy named steve when asked about a place to get cars fixed,I asked why steve he said cause he needs it fixed right,thanks steve

Jason L. Cheung

Best auto repair in the area, bar none.

Steve Armstrong

They are scrupulously honest and give you the best price breaks possible!! We have been going to them for years and have always been extremely satisfied with their great service!!!

Anthony Leppell

Great price, wonderful customer service, and amazing location are only a few words to describe this place. It is literally down the road from fast food, restaurants and grocery stores. Very knowledgeable about everything automotive and quick quality services.

Brian Rodriguez

Made an appointment for sat 9 am i had damaged my front end alignment gave me a good qoute and took less than 2 hrs when they were super slammed i appreciate the great customer service and would recomend

suzette sommer

Excellent service and good advice.

Michael Steiner

I send my friends there. I've been a customer for about 15 years. Repair costs have never appeared inflated; and often lower than anticipated.

jasminepressley253

Excellent service manager went out their way to help me with my blowout Tire. Thank you so much will return here for any other tire services :)

Barb Ray

Great customer service & honest. Dropped off my car this morning for the 90k service. I bought it used with 82k miles, and I assumed the timing belt & water pump had not been replaced yet. That is typically done around the 90k mark. They called me promptly to let me know that those 2 items had been replaced already which saved me about $700. Not all shops would say anything. That means a lot in my book & they will definitely get my future business.

Otter Grotto

Very honest, and fair priced. I was turned on to these guys by a very good friend, and now, won't take my vehicles anywhere else. Steve and Tom have always gone above and beyond for me, and for this, I am grateful. Just call ahead because they are so great that they're always very busy.

Shari Larsen

Honest, reliable service

Kevin Mattson

I have been using Interstate for along time and they always do a great job. Steve the owner is a real straight shooter and always gives me the best price

Ravinder Brar

Gave my car an alignment, did a good job car drives perfect. I'll be back if I ever need another job done that I can't do my self.

Marissa Hamilton

Steep pricing but helpful information

Marty Dena

I've had several vehicles repaired here, and I'm very pleased with the customer service and the quality of their work. I have found that their charges are more reasonable than any other place in Burien. I wouldn't hesitate to recommend them to anyone I know.

Diana Lui

I had trouble finding someone to work on my mini cooper, but luckily someone recommended them & I was in and out in a day. Steve had originally quoted a higher price and called back as soon as he realized the part was actually cheaper.

J D

Steve and Tom are both great. Very helpful, professional and knowledgeable.

Donna Hyatt

the staff is great and have helped me several times. I have recommended this place to family and friends.

Dan Deacy

I brought my GMC Safari 1995 van into this place at 8 in the morning the day before I was told to bring it in that they would make an opening for me when I got here they told me there was 21 cars here already . I have a intoxalock interlock on my vehicle for something that I did 5 years ago. The mechanic told me that to leave a new one he was kind of bummed out about hearing that but told to told to leave a new breathing piece I called them at 3 and it hadn't even been looked at yet at 5 a clock I called and how do you said they couldn't get it started. I guess I guess it was my misunderstanding because I was told he had messed with these many many times. So my van sat here all day with no phone call that they couldn't get it started . Ball thing is if the customer calls you the day before and you say that bring it in at 8 then they get there and it's totally swamped from taking reservations from the day before was bad customer service right out the gate. I sat at home all day waiting for this just to have a diagnostic run on it. Which by the way was told to me they could do it in an hour and a half labor. So they just lost a customer. And and I was willing to spend a lot of money to get this vehicle fixed up. What happened too good Communications with your customers. Was all the good write-ups that I see what happened with me. I've lived here my whole life. I'm really upset thought I was treated like this with no concern at all.

Mike Ullmer

My wife called me from Trader Joes in Burien with a flat tire. I looked up the nearest auto shop (Interstate Tire and Auto) and called them to see if they could help her out. The owner offered to walk across the street with a portable air tank to fill up her tire so she could at least drive over to their shop and figure out what was wrong. Back at the shop they found a nail embedded in the tire, pulled it out, patched the hole and sent her on her way and didn't charge her a penny! Thanks so much! We'll definitely head back there in the future.

Kevin Beals

Thank you guys so much! I am thoroughly impressed with how professional and courteous everyone was at Interstate. I came in with a screw in my tire, and they told me "we can get that done in 20 minutes." Less than 20 minutes later, my tire was repaired and they wouldn't accept payment, telling me, "We take care of people around here." Needless to say, I left a very nice tip for the service technician who repaired my tire. You just don't find that kind of old school friendly neighborhood service many places anymore, so I couldn't more highly recommend them. You guys rock!

Tim Malone

The most trustworthy and reliable service for 9 years and counting -highly recommended!

MISSIONmoto Christer

Great service!

Kelly Callahan

Honest and knowledgeable mechanics

David Goldbug

Been a loyal customer for over 10 years. I was referred to this place by a fellow co-worker, and both the owner and his team are very stand up straight shooting kind of guys. They will tell you as it is. I use to drive from Federal Way to here, and now I drive from Bellevue just for an oil change! ive been a huge fan of this place and wpuld strongly recommend if you want both an honest opinion and save money.

Ted Prichard

Steve and crew did a wonderful, accurate job, in good time again

Jud Heugel

Helped me with a last minute repair, super efficient and helpful. Was very impressed. Will definitely be going back for additional service.

Karin Barr

Have been bringing my cars to this shop for many years Experienced mechanics. Always do a great job. They go out of their way to help solve the car issues.... I would 100% recommend them.

Dawna Cunningham

As a female I have never been treated poorly there. Unlike some places that treat you like your dumb because your female. Friendly and great service.

James DePalma

Took in to change idler pulley 150.00 + they found it was only missing a nut. 54.00 out the door 5 stars for honesty!!

BirdmanTechman

Transmission Fluid Changeout Love these guys. They sealed up all the oil leaks in my engine last year, and this year they changed out my transmission fluid THE RIGHT WAY for my older Toyota, which is remove the pan to drain the fluid and then refill the fluid WITHOUT PUMPING. Maybe a little more expensive than comparable down the street but MUCH MORE trustworthy in my opinion. Others may tell you one thing and actually do it a different way.

John Allinikov

Had to get my rear shocks replaced immediately and the guys here took care of me regardless that they were booked up. Really quick work with good quality parts. Best of all Steve was able to give me a heck of a deal by comparison to atleast 4 other shops in the area. I wouldn't hesitate to come here again. Solid work guys...thank you for getting me back to being road worthy!

Pumehana Halahuni Thompson

Awesome workers! They were very polite and fixed my car with no problem!, I highly recommend this place to get your vehicle worked on. Aloha Hana

Nik Knapp

Steve and his guys are great!

Don Perantie

I had a heavy duty bumper and grill guard installed at interstate and they did an awesome job!! Also had my truck serviced there. All was done professionally and at reasonable rate. Love this place.

Bryan Constable

Always a good experience and fair pricing. Had to have TPMS changed out and they even suggested I go on Amazon to get the best deal! They had no problem installing parts I purchased elsewhere, which is rare.

Sony Singh

Best price then other shops but higher then costco, sams club or walmart autos. I went there to install 2 tires cost 25 dollars each. i brought tires my self online and they did not mind at all. They do not have customer waiting area so i had to keep hanging outside for 30 minutes while they was working for me.

Karl Hansen

Staff will patiently explain repair concepts until the customer understands. Reasonable prices and a good location (for me). Approach this store east-bound on S 160th due to the median.

fred jacobs

These guys rock. I am a mechanic so I am fairly hard on shops. My 95 Dodge Truck just passed its 200,000 miles and never had the front end worked on. They quoted me a fair price, did the work they said they would and rebuilt the entire steering front end and charged me the price they originally quoted me.....For this area, that is unheard of. Hey, you other automotive places why not follow the leader and do like these guys do. Thanks again!!!

Travis Paddock

Without a doubt the best repair shop around. They are honest and caring. Thanks for the great service!!!! You guys are awesome!

Sandy Swan

Very pleased with customer service. My car is much better now!