Reviews of Elliott Tire & Service Center (Tires)

Cabot Ratley

These guys rock ! Took care of my flat and put it back on for me ! I know where i'm coming if I need anything for my car !.

Powerhouse Online

Great service

Mallory Lenhardt

These guys now have the best customer service than before with their new management team. I will definitely be back for all my service !!.

Chamonix Meredith

Johnny was able to get me in and out in no time. He never let on how busy he may have been just insisted he had time for me. He was able to look at my truck and my situation to give me the best deal possible. He even got me a rebate. Ford wanted to charge me $186.00 for a tire. Johnny only charged me $156.00

Spencer Easty

Well done Elliott Tire and Service Center. You did it again !!!! Bailed me out with your great customer service and quick response's . On top of that, you had the best price, and the work was completed when you said it would be completed. I appreciated the excellent service and I wanted to thank everyone at the shop for the great team work.

E Wu

My 2nd time there. I had problem starting the car. I called them the last minute the day before. They were nice enough to let me in the very next day. They did a quick diagnosis of the problem free of charge. They could sell me a new battery. But instead they sent me to Costco for a refund. Very honest.

Johanna McFarland

Coming in today and the time in the past was amazing. Makes me feel like family! Great staff to work with - Thank you!

Scott Stulgis

Helped us out when we were from out of town help get us home safely

Tracey Harbinson

This is a tough review. I have very mixed feelings about this place. First, I will allow that they are amidst a name/ownership change to Pep boys. That noted, as Elliott tire, you need to request an estimate quote for any info online, which I did, but never got a response, so I went in for hopefully more efficient service. Not! I was immediately profiled as a small female driving a mini coupe. Ok, so you can all visualize this, except - I come from a family of "car guys" and am an extremely aggressive driver. I drive a mini because it's an environmentally friendly BMW. I drive fast, love curves and use my manual transmission like a boss. I told John this but still was talked down to and he tried selling me "touring" tires. Lol. I asked for quotes on 2 different high performance tires. Was treated as an inconvenience. If it wasn't for the good Google rating, I would have walked away-that and I needed multiple services and didn't want to go to multiple places. Now, it's Mario to the rescue. I called for a new estimate (tires, remember) and he was fantastic. Worked with me well, gave me options and called with updated info. I ended up finding a screaming deal online for my tires (high performance) but still had them do the work. The quality of the work was great and Mario was fantastic, but can't give higher than 3 stars because of my initial treatment.

Sam Spade

First off, I wouldn't believe all these five star ratings this place has been given. I went to this place a four months ago for an oil change and Johnny comes back to me and says I need over a $1,000.00 in service done to my car. I maintain my car very well and I know what I need for service and what I don't. The best part was when I was told I needed my brake pads change. I have locking wheel nuts on my rims and there is no way possible that they took the rims off to check the brake pads thickness. All they are doing is up selling service to people they think they can scam. Oh, by the way, I haven't done any of there $1,000.00 services they said I needed and my car is running fine. Don't trust these thieves.

debrah bonner

The Everett location is stellar!!! The took care of me in a flash. I came in for a flat repair and 20 minutes later done and back on the road!!! Thanks Johnny, you rock.

Dhia Al

Five stars costumer care. Mario took care of rescheduling my appointment and he provided me a free service as well after my scheduled visit was conflicted with someone else and caused me a delay. After giving them a second chance It took me around hour and half for changing oil and rotating tires here. Satisfied first time customer.

Mike Cimball

Their treated me honestly

ikleeber janette

Thanks for working for us after closing time. The manager has good customer service.

Jamie Barr

Came in for battery charge. Best service !! Treated with courtesy by all staff. Mario was great. Really great. I will continue to be a satisfied customer. Thank you.

Lohman Perry

Hey guys. Thanks for the quick repair work that was done on my car. The other shop down the street had my car the whole day and couldn't get it done. You were able to finish the alignment after the install in about 1 hour. Super job.

Sadie Hintzinger

The staff is amazing here at the 128th st S. Everett WA location. We will be coming back again again. Thank you !!

Sade Baines

Very professional guys with good service

Adam Junko

Great work and service from the crew at Elliott Tire.

phillip p

Good guys and great work!

Janet Lawless

My husband and I have been going to Elliott Tires for about two years. Every time we have taken our truck in they have been honest,very helpful and nice. They have always gone the extra mile.

Charles Herbold

They got the job done at a reasonable price and where very polite. no complaints.

Aaron Germaine

Had my brakes and oil change done. Great price, and great service. Thank you :)

HENG TECHHOUR

My first time to get the oil changed there, I was waiting for 1.30 hour with appointment. Then they gave me a long list of quotes. They recommended me to get some parts repaired include the alignment and I agreed to do so. 3 months later, I took my car to get the oil changed again, I was waiting for 2.40h even though I already made appointment with them. Waiting for 2.40h is too bad for me, but something that even worst is they gave me a long list of quote again which costed $1,500 and they recommended me to do the alignment again, then I reply them that I already paid for the alignment $29 last time which is 3 months ago. Then I start losing my trust to this place. Oh any way, my second visit, they quoted me $1,500, I paid only $620 at the other car service place in Bothell. I promise myself that I go to Elliot only for the oil change because this place close to my house, so I called to make the appointment for my third time oil changed. You know what happened? When I got there, the front desk guy said sorry because his technician has just left. I told my friends not to go there any more.

Elaine C

Prices are reasonable and the services is always very good, whether it be on the phone or in person, they're all very friendly, respectable and helpful.

Benito Estrada

Great service, I drop my car by 1pm for change oil and alignment tires and couple hours later they call me and tell me my car was ready to go, awesome!! I really recommend this place.

Kelly Vadarri

Got me in and out fast. Thanks for finishing so quickly. Great fast service.

Brent Miller

They may just be trying to sell me tires since they know I need them, but they mounted and balanced a spare at no charge.

Rachel Sanderson

Erin has excellent customer service and was very helpful with my tire decision.

jasmine rowland

Always a pleasure to bring my BMV's here! Excellent service and great personal touch .

E F

One the best auto repair shops in the Everett area is Elliott Tire on 128th for outstanding and knowledgeable auto care and service. Affordable and trustworthy, Mr. Johnny and his team looks out for you, I can always count on them for automotive advice and maintenance of my vehicles. Thank you guys!

Garrell Lanford

On 07/22/2015 I brought my car in for battery trouble and had them check the brakes. They fixed the battery by replacing it and also fixed the connection to the battery. They said the brakes on the front needed an estimated cost of $1051.53 work done on them. I took my vehicle to the dealership and the quote they gave me to fix the brakes was a fourth of the cost that Elliott Tire and Service Center quoted me. I wonder now if what I paid for the battery and cable was necessary. I will not be back as your quotes are outrageous and unjust and the work you said needed to be done, did not need to be done.

Shannon Oday

South Everett has diagnosed and fixed multiple car issues we've had throughout the years.

Lacey T Morgan

These are good people. We have been taking our cars for 6+ years now.

Carly Jewart

I have been a customer for the past several years and I am satisfied with the maintenance jobs done with my car.

Ираида Потапова

Fixed window that was repaired earlier. Good work.

Abbie Ickes

People working here are awesome!

Mira martin

Thanks for for friendly and playing country music.

Damian Calderon

Best service iv had yet. Really profesinal and very polite. Iv been here few times due to an issue with my truck and theyve really been there and have help in any way they can. Thanks paul and the rest of the crew.

Danielle Barnes

I went in to get my front breaks done, there was a lot of grinding metal to metal and they told me that I needed to get a fluid flush. All in all the bill was high, but they missed that the back breaks were just as bad, and here I'm thinking more $$ but then the nice gentlemen said "we went ahead and fixed them for free since we missed it in our first exam." Wow I am so thankful that they didn't charge me for that I would have been financially screwed. Thanks so much you guys are the best!! I will recommend you guys any day!

Heather Hooper

Mario was extremely professional and patient. He made sure all my needs were met and was flexible to modify his and his teams schedule to make things work for me. Would definitely make this my regular place for service.

Melissa Burke

Best Customer Service ever !!!!!! Got my truck in right away and fixed the problem quickly. I will tell a lot of my friends to come here.

Mathew Markert

I've taken my car here a few times. Great service, very friendly, and prompt.

William Webley

These guys are great they gave me an honest opinion even though it meant going to another shop and they've done that twice for me very friendly and very knowledgeable and great customer service

Parker Nelson

Took them 4 days to mount some tires and balance, then they had a issue and threw my new tire sale out the window without caring. Gave me a alignment and a week later my tierods were freaking loose by hand. I wouldn't recommend buying tires or getting alignment here, they don't really gaf about customer service either

Kaycie Edwards

Got two tires replaced for my Hyundai here. Cost about $180.

Fredericks Struble

Great guys. I recommend to all my friends.

Elwood Lankford

Above and beyond - Excellent service. Elliott Tire delivers excellent customer service - Thank you ! I cannot "Thank" Elliott Tire and Service as well as the staff for going beyond and assisting me in my car crisis's. I would be unable to maintain my F.T and P.T jobs if this team had not provided excellent service from the beginning to the completion of my vehicles repairs. Kudos to Elliott Tire & Service & a special thank you to Mario and Johnny. May your business continue to be profitable in the future. God Bless and Merry Christmas.

blumberg dia

Quick and friendly service.

Amy Nowicki

These guys were great ! Tested my battery and discovered my attery was dead ! They replaced it quickley and for a great price !

Courtney Shever

Great service and always prompt. I will tell all my friends to come here.

schecken milly

You guys rock !!! Great service and a great price - Thanks

robert johnson

Just a little irritated the all of the other mechanics that worked on my car in the last year didn't notice this problem. Johnny did an awesome job fixing the problems that were never previously resolved. Cheers Johnny!!

Joan Rauch

Shelly was wonderful !! We will be back with future tire needs.

Ralph Skei

They told me that they could do a Front end alignment on my 1955 chevy but after 4 trips there and many lost hours of work .I need to find a shop that can

Stephanie J

Positives: They were willing and able to chat with my via e-mail and not force me to call them. They are open on Saturdays and seem to have availability most weeks. On this particular day they had three spots available 1, 2, and 3. I claimed the 3 o'clock spot. When I was called at 5:30 I was told my car was done (or they were done doing what they would) and he'd stay there until I came to get it. Front end guy was pretty nice. Negatives: I came in to get an alignment, I did not receive an alignment. We had purchased tires and had them in the garage until we could schedule the alignment, so as not to ruin the tires. The 2+ hours they had the car they only put on the tires. They said a bolt broke when the tire was removed and it they had to wait for a new one. To have the 2 tires put on it was supposed to be $24, but the bolt and putting the new bolt in (?) brought the total to $60+. I'm a little confused because if you had to take it out, wouldn't have to put it in, so wouldn't that be part of the $24? So now I have to get an alignment done near me ASAP on Monday (thankfully I had the day off), but I have an early morning appointment a few cities away Monday and my alignment is pretty screwy. So this just really screwed me up. I feel when they realized they couldn't do the alignment because they wouldn't drive down the road to pick up the bolt, that they should have contacted me to find out if I wanted the new or old tires back on. I would have said put the old back on. I wouldn't say don't go to these guys, but I won't be going back.

Brian S

Boy was I in a mess - car started to overheat,water gushing out from the reservoir. I was lucky to be neat Elliott Tire, who I knew to be a decent shop in my old neighborhood of Ballard. And so is this one. Acutally they were exceptional! The manager went out of his way to help me right on the spot, and came up with a likely cause - a bad radiator overflow cap. They diagnosed it quickly and looked for other issues that could have contributed to the problem. They had the new cap delivered, tested it and added coolant. 45 minutes and only $13.46 later I was on my way. Car is running cool and fine now. If I ever break down again, I hope I am near an Elliott Tire and Service center. And I am going to look for their closest location to my home and start using them regularly. The mechanics are awesome!

Abby lee

Everytime I come in I also get great customer service and love the crew. Brandon and Johnny always take care of me when I come in and make my experience awesome! I always refer my friends,family, coworkers and even my customers here.

Tylene Robinson

Great customer service and fast work on car. Had an issue which both the assistant manager and the owner went above and beyond to resolve.

mary thomas

Thank you! Great service and keep doing a great job always. :)

Alessandra Karine

These guys always listen and recommend what is needed. I will bring my car in for service as I trust you guys. Thanks for having coffee, magazines and cable for me while I wait !! Thanks!.

Lenny Anderson

Went in to get one of my tires checked for a leak because I had found it sagging a bit that morning. Brought it in and was instantly greeted by the most excellent customer service I have ever encountered that instantly put me at ease. Turns out it was just a nail and they repaired at no cost to my surprise and all the guy said was to just come back for an oil change in return. Well when the time comes, I'm going to be getting my tires from these guys. Also I didn't catch the guys name but hope his leg gets better!

Kathrine Reus

Jim, you have no idea what it means in this day and age. You make Elliott Tire a great place! Thank you so much.

Madeleine Russell

Johnny is great, he is knowledgeable and has a great attitude.

Alexis Martinez

Super Fast and Friendly. They won't rip you off.

Jiho Lee

5 out of 5. experts with excellent customer service. The only thing is that make sure you have an appointment. They are busy.

Shane Owens

These guys haggled with me to work with my budget! Also worked with me to get my car on the left because it has a low on it, at first they said they couldn't do it they let me assist in making sure wouldn't damage the kit and did the job!!!

Shantae Meyh

Happy with the services provided here. They do seem honest enough and I have never had an issues. Would recommend.

Dataman StarTrekTNG

I went here went it was called Elliott Tire & Service Center ... took my car back for warranty work and now that Pep Boys has taken over they didn't have any of record of what Elliott's did! Good thing I kept all my receipts! If you don't have your receipts you might not get any warranty work!

Shepherd Floyd

Very helpful and courteous, and they got my truck done before they said they could

Justin Waidde

I've trusted Goodyear since 1998 and will continue to do so.

Enrique Del Toro

First I take my car and they leave the oil filter loose and the oil is leaking everywhere. They give me a credit for another oil change so I give them another chance. I make an appointment for 10 am and its 11:30 and still car isn't even in the shop to change oil. I call and John the assistant manager is arguing with me and gets mad and hangs up. So I wouldn't recommend this shop.

Wayne LeLoo

Excellent service

Rhiannon Aida

5 Stars

eduardo ledesma

At first they seem reliable and willing to get my car good they had me at the shop 3 times within a week.. they were faster than expected to change transmission and clutch but who knows how fast they did it while doing that they mess the 02 sensor up they won't accept fault for it. I read online while changing a transmission a 02 sensor can fail same with the Crankshaft sensor. I paid the 118 dollars for a whole car inspection and all the problems of the car were told to me day by day after each repair I had a new problem.

Justin Wood

I've been here three times to have tire work done on my vehicles since moving to the area a year and a half ago and the staff has always been helpful and nice. Furthermore I haven't had any issues with the work performed. I haven't had them do any maintenance on the vehicle aside from the tires so I can't comment on the quality of their other work. The waiting area leaves a lot to be desired, which is what I'd say is about the only downside to the place. They have chairs, albeit they're basic and stained. They've got a single restroom, a coffee maker, and some magazines on a table. Fortunately there's a taco bell next door along with various other shops so most people could wander around or find something else to do while waiting. As such my review is for 5 stars as I'd rather go to a good shop than be overcharged for questionable work done while waiting in a fancy waiting room. As a final note this is a Goodyear shop so they've got Goodyear and Dunlop products, and a small selection of rims/wheels. They did have to order a replacement tire for me when I picked up a nail so be aware that they don't stock every tire in every size as well, but they've been good to work with me to let me know what they have that will fit my vehicles and when they can get in any tires they have to order. In addition if you've got a Goodyear credit card or credit account you can utilize it here for promotional financing or for the other benefits they offer which I've taken advantage of without any issue.

tawna hertzog

I really appreciated all the help and support provided by this Elliott Tire and Service. Johnny and Mario are fast and the best.

Sara Ismail

I had a horrible experience. They charged me 250$ to change my spark plugs as they were due. After doing so, the engine light turned on. I went back and they wanted to charge me for the diagnosing the problem. They took the car for a whole day, then called me to let me know that there's something wrong with the coils and wanted to charge me 500$ to replace them. Then, I asked them to turn off the engine light: they said they don't have the scanner that can do that!!!! and that I need to go to VW dealer to turn it off. I did. The engine light went back on!! I went somewhere else, and it turned out they USED THE WRONG SPARK PLUGS ON MY CAR WHICH ALSO RUINED MY COILS!!!! Changed both the spark plug and the coils AGAIN elsewhere with more knowledgeable people, and had no problems ever since, and it's been 4 months.....

Nate Ler

Good guys, good prices, fast and honest.

Jacqueline Huges

Best service. I met 2 people at the front desk and both of them were very nice, friendly and helpful. They gave useful and clear information. One of them was the manager. I will recommend my friends to come here for service.

ariel Chambers

Mario made a great first impression, then continued to provide friendly and knowledgeable advice. Johnny also advised on the best preventative maintenance. Fast, quality work. Highly recommended

Nieto Cook

The best oil change. The employees are very kind and friendly with great customer service.

Eino Moks

First I must say that the staff is very friendly, especially the lady at the front desk. However, I do hope that the staff working on the cars does a better job on the cars then they do on filling out the paperwork. The invoice indicates odometer in/out was 86100. Two days later it is still 85866 and I have driven at least 100 miles. I know I am nitpicking but is might become important in case "warranty" service. On this I am not sure, but I have reason to believe that my car was ready outside and some way the info did not get to the front desk until I went and inquired.....?