Reviews of Frames Automotive (Tires)

Subodh Prasad

Very great and reasonable auto repair place.

Stuart Hershon

Do not be dissuaded by how far out your appointment might be, because this place is busy for a reason. Bill and crew KNOW WHAT THEY ARE DOING and are as honest as the day is long! An absolute gem. In reading all of the other 5 star reviews, I think we can all agree that the one non-5 star review by Daniel Hunter is because he is a Putz who wants something for nothing. Additionally, Bill is the most steady and calm guy imaginable and I doubt Daniel's story of him yelling at a customer....unless, you know, the customer is a douche like Daniel.

Dale Powell

I have used them for years - they do it right. I highly recommend them.

Becky McC

Bill and his team are amazing, honest and hard working. My whole family takes their cars there; my mom comes up from Florida even. I drive a 2005 Honda CR-V with just under 200,000 miles on it and it's going strong. Wouldn't trust my vehicle with anyone else!

Ashley Sims

Love Bill and Dave and the whole staff. Always nice and helpful. They don't cheat you like other places. Been going here with all family cars for 5 years.

Lauren Snow

Been going to this personally-owned auto shop for over 15 years. The owner is an expert on cars in general (my parents and I have brought in domestic and foreign vehicles over the years). I'm never told I need unnecessary work and I feel confident I can trust their advice. They often push off dealer-recommended maintenance until it's required which has delayed expenditures. Staff is super friendly and hard working. Cannot say enough good things. I began going here when I lived in Oakton, but have continued to trek here while living in Arlington and now Loudoun County; it's worth the extra drive time.

Dana Reese

Ive had so many good experiences with Frames automative. They are so helpful, honest and trustworthy. Ive grown to trust them completely with my car. They always help me find the right price and right options for me.

Mary Kirkpatrick

The best mechanic in Northern Virginia hands down. Bill is honest, and his staff are friendly and courteous. We always pay way less than the dealer quotes, and usually what they recommend isn't even necessary once Bill has a look. A real gem:-)

Daniel Hunter

Bill is a very talented mechanic, but I'd make a U-turn before pulling into his shop again. From a functional standpoint, his shop is very good at fixing cars, which should be the goal of every mechanic. However, from a interpersonal and sales perspective his is left wanting. For instance, he was condescending when he noticed that I'd attempted to fix the mechanic problem myself. "You should leave that to the professionals." Then he became irate when I questioned the price of the replacement part, which was twice the price of the same new part on any site I looked. He almost started yelling when I told him I'd consider paying him for the diagnosis and fix it myself. He "fixed" my squeaky serpentine belt, which is just a matter of turning a bolt, then charged me $20 for it. The squeak came back a few days later. I shelled out over seven hundred dollars at his shop simply because I needed the vehicle running and didn't have time to make appointments elsewhere. I'm certain B&M took advantage of that fact. If money is no object, then Bill is your guy. If you'd rather have a friendly mechanic who is straight-up about surcharges, go elsewhere.

Gourmet Du Languedoc

Very serious. I leave 30 miles from there, still I would not go to another place.

Nicole Deeds

I can't say enough about Bill and Dave. Brought my car in after being told by another place that I needed a whole new engine. By the time I got to Frames, I was a little frazzled. Bill looked at my truck on the spot, let me know what he thought and fixed it within a day or so (turns out, I did NOT need a new engine). They explained everything to me and were honest about my truck and how much $$ I should put into it before just selling it. They are honest and professional - I found my new car place!

Donna Smith

Great at diagnosing problems with your car. Excellent reliable mechanic.

Steve Parker

Bill and his team provide honest quality auto repair services. I highly recommend Frames Automotive.

Barry Hatfield

If you want to have your car fixed right the first time without having to replace a half a dozen parts before it is fixed then this the place for you. Reasonably priced and the do excellent work. They have become my primary car repair center.

Patrick O'Rourke

Expensive but extremely reliable work.

Joshua Spaits

These guys did a great job getting my 2007 Chevy Malibu Maxx up to Virginia safety requirements. Fixed the airbag system and 2 seatbelts and where still about $1000 dollars cheaper than what the dealership quoted me. No nonsense people who know what they are doing. My only complaint would be they don't have the staff to support their workload. One of their employees unexpectedly left while my car was there and it slowed the whole shop down. I will definitely be back if my car needs more work done.

Cameron Wooster

They take great care of my car and have always been helpful about squeezing me in to their tight schedule. They are honest and do a good job of explaining what is wrong with the vehicle even if you do not know much about the technical stuff. Highly recommend them. They are the only car people I trust.

Daniel Simpson

We run a service business in Vienna and we take all 14 of our vehicles to Frames Automotive. They are honest and knowledgeable, I highly recommend them. Dan Simpson, General Manager Air Treatment Company

Catherine Self

Exceptional, responsive, and honest service made us loyal customers. Wife’s car would not start a few Thursday’s ago and Dave was willing to work us in the following day. Got it jumped that night and took it into a national franchised (tire and) repair business who offered to do a computer diagnostic for a fairly rich fee with no gurantee. Took it to Frame and although Dave must have put hours making sure his initial experienced based assessment was correct, we walked out with a bill a fraction of what it would have been with that other major company. Want to make sure your auto mechanic has integrity, go see Dave at Frame Automotive. Mike and Cathy S...of Dumfries

Jen Erik

Bill is one of a kind. Dave is also one of kind. You won't find two better.

Adam N.

Quality people, quality work. Very professional, and transparent operation. If something can wait, they're upfront about it. Have been going here for about five years now, and definitely recommend them. An example of this is when we took a 2009 Impala in for a tuneup, and my wife had just scraped and dented it on a parking column wall, when we got it back, they had pushed the dent out, and buffed the scratches... looks awesome. Only complaint is that most things are done by appointment, but I guess that's just a testament to their work, and customer base.