Reviews of Dyke Tire & Battery Tire Pros (Tires)

M. C.

Beware. I brought my car here for a state inspection out of convenience because they are near my work. They failed my car and said it needed both inner tie rods replaced. I brought my car to my regular mechanic that I trust and have known for seven years. He said there is nothing wrong with my tie rods.

Dan Bryant

I've been taking my car, now 3 cars, to Dyke for years. I get good advice and fair prices. Today I was looking up their phone number and notice one negative review. I promised myself that when today's work was complete, that I'd return here to give today's review....and my experience is unchanged. Consistantly great advice, fair pricing, completion when promised and peace of mind that no other local tire shop provides me. In all the years of my patronage I've had nothing but good service.

Kim H

Good company, great service, competitive prices

Shawn Richardson

They are the Tire Pro. They no their tires inside and out, as well as suspension upgrades or not to update I've got three vehicles they've all got tires from dykes. I'm not a rich man but they're affordable. That's why they've got five stars

Melissa Reed

Great people. They'll not only help you understand what needs to be done and why, they'll help you prioritize repairs if nece$$ary.

Al

Took my car in not too long ago. It's their 'policy' to replace the disc every time they replace the break pads even if it's not necessary. Not to mention they failed my inspection because my 'break pads needed to be replaced'. BF took a look at my pads and I haven't even lost 40% of my break pads. Really feel like they just looked at me as a younger woman and said to themselves, 'she probably doesn't know anything about cars' and set me up to replace something that didn't need to be replaced for one thing so they could make their profits. Won't be returning. Would definitely give 0 stars if that were an option. ***I did read their response, and all I can say is I had it have a THOROUGH inspection at CarMax, and they confirmed out suspicions and said my break pads looked almost brand new.

Ric A

Pricey for repairs

Robert Gore

Been going there since 1975. They do good work at a fair price and keep my automobile maintenance up to date. Would not think of going elsewhere.

Lisa D'Amato

I have been a customer at Dyke Tire for at least 15 years. The mechanics are very knowledgeable and have always been able to fix any automobile problem we have. Greg , Scott and John all have excellent customer service. We have 4 cars that we have serviced there, so we are there often.

Carrie Daichman

They always go the extra mile in terms of service. Reasonably priced and very honest. I highly recommend Dyke Tire for all your car maintenance needs. Scott was great!

chris drees

Got me in and out!

Vinny N

I used dyke tire to replace 4 tires after I had a flat. I asked to have the shredded flat tire removed from the spare slot in the trunk and replaced with the least worn tire that I was having replaced. This was never done and when a new tire got a flat, I still had the shredded tire in the spare slot in the trunk and couldn't replace the new flat. I called and was told that nothing could be done.

Chris Williams

My car was rejected yesterday during inspection. I called around to get pricing on repair and Dyke Tire gave me the best price. I set up appointment for first thing this morning and I was in and out by 9:00 am. Car passed inspection and I was back at work by 10:00. I am very satisfied with the service, price and quality of work. I rate Dyke Tire at 5 stars.

William Ashey

I have always appreciated the service and quick turnaround. Will continue to use.

Jeffrey Wrobel

The guys at Duke Tire are great. I can always count on them to give me an honest assessment and to perform the work efficiently and completely.

Susan Fugitt

Trustworthy and honest.

Karen Griffin

Consistently great service for over 20 years

David White

Jimmy and the guys always take care of what my vehicles need done! Jimmy and his staff are great about explaining the situation with all the options and then recommending only what they feel is needed. I have asked Jimmy many time if it was your vehicle what would you do and every time his input has been spot on. It's great to have a place that I can feel comfortable and confident that I am only getting what I need done and at a fare price! I would highly recommend Dyke to anyone!

Davey Dee DocRock

Fast and friendly. I think other stores might have had better prices but I didn't have time to shop around

Paulette Braxton-Comer

Very professional and great service and very trustworthy.

Spud 22SSRW

Great deal, please with my service.

Melissa R

Customer for 20+ years. Great customer service. Explain what needs to be done, why, how critical.

Adeline VanDyke

We were in Richmond from upstate New York today and realized we had picked up a nail in the back tire. We couldn’t drive much more than 100 miles without getting air but luckily we found this wonderful shop. We arrived shortly after 11, they got the car right in and by the time we had a little lunch it was done! $24.00 and they patched the tire from the inside, didn’t just put in a quick plug. We are extremely pleased with the quality work and honest dealings. Thank you for getting us back on the road Dyke Tire!!

Sha Nelms

Nice place. They got me in and out. Highly recommend them. Tire prices were great !

Royal Harris

Great service. 4 new tires and alignment in under 2 hours.

Jamie Spencer

I've been going to Dyke Tire & Battery for years now. I trust their diagnoses and the time frame in which the repairs will be made at an honest price.

Dave Armstrong

Walk-in on a weekday morning with a problem with one tire. Quick, friendly, and didn't try to sell me something I didn't need. Went out of their way to solve my problem.

Russell Allen

Allen

Clayton Hughes

These guys took great care of me! I had my tires rotated in under 30 minutes! I was so astonished about the great service I received that I immediately had to get on here and write my very first Google review. Thanks guys!!!

Martin Patterson

Been buying tires from Dyke ever since I moved to Richmond in 1989. Consistently reliable and fair dealing.

Thomas Gibson

Good very pleasant staff.

Nikki Clemons

Everyone was super nice and helpful. Feels like one of the few car places you can actually trust to give you good advice and a good price.

Linda Gatlin

I am in the car for my job so it was really important on how long it would take to complete the tire repair it was fast and inexpensive .

Tori McGraw

I was traveling and unexpectedly got a flat tire. I was quoted over $300 at Mercedes Benz for a run flat tire which was above my budget. I went to dyke tire and was able to get my tire patched for less than a quarter of the cost.

Scott Galloway

Quick and professional service

Charles Spearman

I was referred to Dyke Tire and Battery by a friend. Not only did they do the job super fast and perfectly - it was less expensive than most other estimates I had gotten !! Very very happy will be a repeat customer for sure !!

Wilson Cecil

always have a positive experience at Dyke Tire--wonderfully attentive service highly recommend

Thomas Marshall

Clueless and careless. Always double check your tires from these clowns. Ordered and paid for four new Michelin Defender tires in 2015. They should have been the same model tire. Unknown to us they substituted two Michelin Harmony tires that were from 2011 in place of two we ordered. Treads don’t match. Tires weren’t made in the same year. Car vibrates. Tires are dry rotting. Bought the tires in 2015. Crappy dyke tires lasted less than 20,000 miles. They pushed off their old inventory on us. Don’t trust them. Go to Goodyear instead.

John Romaine

Fantastic service from honest guys. They'll let you know what actually needs to be fixed or replaced, and they'll tell you if something is actually fine. I thought my brake pads and rotors needed replacing but after they checked they said they're only at 50 percent, so I really don't need to replace them yet. Though my brake fluid could be flushed if I wanted. They saved me money and time all at once. They're allignments cost very little as well.

John Smith

Great place for auto service and tires

Becky Swann

Great experience at Dyke Tire. Everyone was friendly and you can't beat the quality of service. Will be a return customer for sure!

Craig Johnson

Great prices good people 100% professional

colleen m

Excellent quality service. Our family's service center (more than tires)

Wayne Wilkins

About a month ago, I had the pleasure of working with Dyke Tire. I had bought tires from an online provider, and apparently one of them was not in great shape. When I called Michelin, they offered Dyke as an option to evaluate the noise and vibration. Frankly, I was expecting to be told I needed new bearings, but not only did the guys there determine it was not a mechanical issue, they pulled all 4 tires and re-balanced/mounted them, spending I'm guessing a couple hours trying to determine the cause. When that didn't fix the road noise or slight vibration, they called Michelin on my behalf, ordered 4 new tires and installed them. While I still have some small road noise at ~45mph (probably due to a harder tire compound than my previous set), the vibration is gone and at higher speeds, it is no longer noticeable. Honest and will be going back.

Sheri Pociluyko

My car was making noise like something was lose. I went to merchants on broad and they quoted me a price for the axel to be fixed. I called Dyke and they quoted half the price of what merchant quoted. I went to Dyke and they fixed the axel and knuckle and aligned my car for a great price and did an awesome job. They didn't try to take advantage of me or lie. They really helped me and were very nice. I would definitely go back for any other things I need done.

Kristen Robbins

I would highly recommend Dyke Tire & Battery for all of your car maintanence needs! Scott, at the front counter, was especially helpful and knowledgeable. They were very thorough and honest. I will be back!

Dawn Walter

If I could give a zero star I would. I went to this shop because a coworker referred me there. Huge mistake! I am new to the area and thought I was going to establish a relationship with a quality repair shop. Instead they tried to charge me $800.00 for work that did not even need to be done. The cost on the parts was estimated at more than three time my retail price. I probably appeared to be a woman that was anxious about my brake problems and they decided to take full advantage of me. I ended up paying a total of $300.00 to have the repairs done and most of the things they said needed repaired were false. Women beware!

Paul and Anne Andersons

Always friendly and call me by name. Most recently, they worked me in quickly for an oil change before a last minute trip - I so appreciate that kind of service!

Red Gable

Fast and excellent service.. great work done why the say it will be.. could not ask for a better place in the city to have around..

Lisa Murray

Rarely do you find a shop that makes it their standard practice to give you a ride to work so that you can leave your vehicle with them. I will definitely keep them in mind for future work.

Lisa Silber

I have been a Dyke Tire customer for decades and they never disappoint! The auto service is wonderful and customer service is fantastic. Their communication is clear,professional and respectful regardless of the diagnosis or need. Our kids are now customers and we recommend them often.

Reid Alley

By far the most professional, honest automotive service I have received in the Richmond area. I would not take my vehicle elsewhere. Their specialty certainly is tires and alignment work, however they are a full service repair shop with knowledgable mechanics who perform quality repairs. This is a great option if you have a used car with an expired dealer warranty or are just tired of hassling with the high-pressure environment of a dealership and would rather do business with a group that is not trying to perform unnecessary repairs and truly has your best interest in mind.

STACIE BRAUD

They have always been so helpful!! They’ve gone out of their way to take care of me on many occasions and on extremely short notice. Reasonably priced and awesome customer service!!

Bernie Kassner

These guys give honest assessments and provide quick, courteous service!

D H

Fast service and friendly people.

Joe je

If I were able to rate this business with "0" stars, I would. I received the worst possible service from this place. I went into have a few tires replaced. I called in a few days prior to ensure the tires were available prior to showing up. I was told then that they would have the tires in about an hour. I told them I would be in later in the week to have them installed. They said that would be fine. I opted to wait at the store for the tires to be put on. After waiting for 2 hours, I asked the service writer if the car was almost done. He proceeds to call to the back to check on the progress. He was informed, 2 hours later, that the tires were not in stock and there was a "mis-communication". The service writer was a bumbling fool and realized that he should have followed-up to make sure the tires were available sometime sooner than 2 hours later (at the request of a customer, no less). After wasting 2 hours of my time, I asked them to get the car since I was leaving. At that point, I was met by the owner who apologized for the problem. He volunteered to have someone give me a ride to where ever I needed to go and they would go and get the tires. That was his best answer... I call it unacceptable. Mistakes such as these cost money...I don't feel he did anything above and beyond to correct the problem. If they were operating the way they should have been, there would be no reason to give me a ride anywhere. After speaking with him, I understand why his service writers deliver such poor customer service. The joke of a service writer should be happy that he's working where he's at...no one else would tolerate him. That man would be on the unemployment line. I asked to have my car back...I had to wait even longer...they had the wheels off of the car...and no tires in stock! I can't believe this place is in business. I'll be sure to let everyone I come into contact with about this poor experience. Let this be a lesson to take care of your customers when something goes wrong. Hopefully, this will cost this joint some business.

James Border

Repaired run flat tire, took 45 minutes as they told me it would and cost what they said it would cost on the phone

Rich Stafford

Was looking for a new (home) garage to start being my vehicles to for routine maintenance. I heard about a Dyke Tire from my daughter. Decided to schedule an appointment for a service. Well I’m no longer looking for a home anymore! The experience was perfect...service was top-notch and everyone was super friendly. I will be back to DT every time I need vehicle work done on my cars from now on. “ great place” .

Andy Bagwell

Jimmy and the crew always get me straight quickly! Excellent customer service. Best tire shop in the Richmond area hands down!

Bonnie Gwathmey

I've been taking my car to Dyke Tire & Battery Tire Pros for several years now to have it serviced, repairs made, inspections and tires. Being a 76 year old widow, I asked around and compared experiences with many of my friends before selecting Dykes. So far my experiences have been totally positive. I always feel my car is safe and kept in good repair by them. When I needed new tires, I shopped prices and found theirs to be competitive with Cosco and Sam's. I find the men there respectful, willing to explain in detail what is wrong and how it is to be repaired. I know upfront what the costs will be and what to expect in the future as my car gets older. Most importantly, they talk with you -- not at you. That means a lot.

Lauren Macaulay

I went for an inspection and needed a light replaced that I couldn't do myself, professional service with fair prices, I highly recommend.

Dianne Montgomery

Great, quick service.

J.S. Schiess

Great place to get your vehicle repaired! Fair, Honest & Professional. Side note - they could work on their humility and kindness on drop off and pick up . And don't leave to much loose change visible, or someone will have a free lunch on you!

TactiC00L

I never write reviews, but I had a great experience with Dyke Tire & Batt. My wife had just given birth to our second child the day before and the AC in our home broke while in the hospital. I left to trouble shoot the issues with our AC and found a 3 inch nail in my tire, making an already bad day worse. Dyke Tire was close by and I brought the tire there to have them look at it. It took only an hour or so, which was super fast in my opinion due to there being 6 other people in the waiting room, and the tire was fixed. They didn’t try and convince me to buy a new tire and fork out $125 when they knew they could repair it. I do the vast majority of auto work myself when I can and have had bad experiences with so many auto shops and mechanics in the past. Dyke Tire was one of the best experiences I’ve had and would not hesitate to return. The staff were polite and professional and seemed to enjoy working there.

Frank Nicholas

I've been dealing with Dyke for years. They do a great job and work hard to resolve problems

Edith Askew

Wonderful

KB Faith

Go see Scott. He ordered us the best tires. They do awesome work. They work on a lot of work for us . I would definitely recommen then to you

Benita Oladele

Took my car in to get its tires replaced. Tech scratched the wheels with the tire mounting machine. I came back & the owner agreed to remedy the problem. Owner had a "specialist" refinish the damage, but the work was totally sub-par. To top things off, after repairing the wheel damage, my car was returned with a broken door. I got fed up with dealing with these guys & fixed the problem myself. If you're attentive to details & want the best for your car, look elsewhere.

Zak Saul

I've been going to Dyke for years and they have always taken good care of all my family's vehicles. They are reasonable and tell you when it is worth spending the money or not. A+

Nitra Archer

I've been going there since 2001 when I got a ridiculous quote on tires from another garage that I'd been going to for years. When I found out that they perform all types of services, my family and close friends all started going there, too. Service is personal and once when I had 3 wheel bearings go bad, instead of cheating me and doing all 4, they told me how odd that was and only repaired what actually needed to be fixed. They even suggested I find out if the vehicle had sustained water damage because the rust that occurred was not normal. I was sold from then on. They let me know when it's almost time for certain services, but they also let me know how long I can put it off to get full use of the parts I have. Traditionally, shops try to cheat women, but my father even confirmed everything they told me when I first started using them and now we all love and trust our "friends" at Dyke. Love them!!!

Valerie Dailey

I've been going to Dyke Tire for years and not just for tires. I've found the staff to be friendly and knowledgeable when other repairs need my attention or to be done. My overall experience at Dyke Tire has been a great one and I would highly recommend them to family and friends.

Jill Wood

For over 30 years, Dyke has taken care of every car our family has owned. Up front, honest and thorough, we have never been disappointed in their service.

Scott Twitchell

First class operation

Mary Catharine Kolbert

Great staff and quality work! I always know my car is going to get exactly what it needs at a fair price. I highly recommend Dyke Tire!