Reviews of Buffalo Tire Pros and Automotive Repair (Tires)

Gloria Douglas

I've never in my life experienced such kindness from anyone! The owner of this shop saved me when my jeep broke down on the side of the road. He stopped to make sure I was alright and ended up fixing my car in the dark on a cold night. He had other plans, but decided to help me get where I was going. This was the night before thanksgiving, I was to visit my family in northern Virginia, I was alone, and I don't know much about cars. I would drive four hours just to give this man my business. To meet a complete stranger that would go out of his way to help me, has me lost for words. There are still caring, honest, kind people out there... Truly the kindest man that I have ever had the pleasure of meeting! I would recommend this establishment to anyone! Thank you again, you saved my holiday! :)

Knox Schmidt

Always the best care and fair prices.

sue roberson

This locally owned and family operated business rates top-notch with me. I was quite impressed with their excellent customer service, expertise and friendly waiting area where other customers were happily sharing their five-star reviews of this business. I will be referring Buffalo Tire & Automotive to everyone I know!

GordonGriggs

I bought some tires at pepboys for my dodge dually. Pepboys did not stock the correct tire valve stems and told me this place might have them. The staff at Buffalo tire sold me the valve stems I needed. Very friendly staff.

David Jackson

I hate putting out money for new tires but I knew I needed them. After looking around I finally decided on Buffalo tire. They took the time to explain the differnet brands, options and what made the most sense for me. I went with the bridgstone tires and noticed a differnce in the traction and driving of my car right away. I appreciate the help that I recieved from the folks at Buffalo Tire and would recommend them to anyone in the Richmond area looking for tires or auto repair work.

BJ Peace

I was having a rough day. My car failed inspection and the costs for critical safety repairs were going to be huge. The folks at Buffalo Tire not only gave me a fair estimate, they treated me like a friend and helped me to make the right decision for myself. That decision was to get a new vehicle and not give them money to repair my old one. Then they took it one step further and helped me find a safe and economical used vehicle that I could afford. I trust that they will treat me fairly. From now on, Buffalo Tire & Automotive gets all of my business. And if you are a single mom, you should take your car there too.

Rodney Williams

Got a 4" lift with some new tires and rims. The Truck looks so much and still has the same ride as before which is exactly what I wanted. Top notch shop for tires, rims and lifts.

Marylea Baughan

Very nice employees, and very reliable. Prices are reasonable. I have been using Buffalo now for 4 years and they have always been great.

Joanne Peck

Hard-to-find special tires for my Honda Fit, obtained in a day with excellent quick service and installation. Would not hesitate to use them again!

Chantelle Bradley

Family owned, honest, and ethical. As a female, I'm always worried walking into a mechanic shop--afraid I'll be taken advantage of, but these guys took care of me, and took the time to explain "why" I needed what they were recommending. Not to mention, I like to give my business locally. They have a new customer for life.

Cecilia Tucker

Will Cordle and his team are the epitome of professionalism and customer service. They take care of you and your vehicle. If you don't have a mechanic go see Will & his team. They will keep your car running right at a fair price!!

Rick Parsley

When another company dropped the ball on my business I had someone tell me to contact Buffalo Tire and they did EXACTLY what they said, for a reasonable price and I found their staff to be very professional. As a small business owner I highly advise using them ! They will get my business going forward ! Thanks for the good job and good customer service as well ~ Rick P

Quincy Stewart

People you can trust with your car. Smart, diligent and always flexible.Check them out of you need new tires or general repairs for your car.

Matt 718

The ONLY place around to go for alignment and tire needs if you want it done right!

Joe Bidwell

Fantastic Service and quoted me exactly what I asked for.... Local business too with great prices, friendly and fast!

Mark Lester

The best auto repair place I've ever been to! They are trustworthy and do excellent work. Ask for Scott, he is professional and will take care of your car. Recently, they had to repair struts on my car that had become dangerously loose; they may have saved my wife's life with this repair. I highly recommend this shop!!

Lisa Bryce

These guys were great. Super fast service and very affordable. What more can you ask for from a mechanic? I'll definitely be bringing my car back here again.

Jimmy Doss

Expensive prices.

Joanne Smith

Thank you to the wonderful team at Buffalo Tire. You have been my tire, oil change and state inspection headquarters. You really raised the bar when my vehicle needed extensive under body repairs. You coordinated with the Insurance Company and kept me informed during the appraisal to repair process. Truly appreciate your assistance and support.

Lorrie Quist

Buffalo Tire has performed work on my vehicles since I moved to the area. They are always fair, fast, cost effective and easy to deal with. Recently I took my 17 year old grandson's SUV to Scott for a part replacement. I asked him to go over it for safety concerns. He was amazing! Listed every thing out for me and spent time on the phone explaining what needed to be fixed. As soon as possible, the SUV will be back on the Buffalo Tire lot for additional repairs. Thanks guys for such great customer service.

Victor Flores

These folks have been taking good honest care of our cars and our wallets for a few years now. Can’t think of a better shop in the east end of Richmond that I would trust as I do Buffalo Tire Pros and Automotive Repair. Give them a shot! You won’t be disappointed. I am not a paid actor.

Hammer Down Trucking

Good people that work there

Jason Slusher

the staff at Buffalo are excellent. they took very good care of my Yukon and I am very happy with my new tires.

Bob Bowie

I've spent boatloads on all my cars, for years. If it needs done and it can be done, these guys do it and do it well.

tony spillman

Great service. Leveling kit work done well and quickly.

Gib Leadbetter

My new tires found a nail and I took it in for repair the next day. Done in an hour, very courteous service!

Glenn Cox

Always a nice and pleasant environment. Good prices on the tires. I'm always sure the installation is done correctly by professionals. It's a great place for all your auto maintenance needs,

McCoy Welch

Great Affordable Shop

Patriot James

Fast, helpful, professional.

Chanel P

Took my car here for inspection and the tire ending up falling off on the highway about a month later.. Told them what had happened and even though it wasn't due to their work, they fixed it because it wasn't caught.. They gave me no issues at all and were extremely nice about everything.. I would definetly recommend this place for any of your car's needs. I appreciate them being so helpful.. Especially (Will) I believe.

Megan Barnes

I’ve had several of my vehicles worked on here throughout the past 5 years now. I’m pretty picky about who I let work on my cars, and I’ve never been let down. Love the employees they are all very helpful. Clean waiting room, Good pricing, great customer Service, very flexible around your schedule and I love how they take the time and explain why, what it is that needs to be fixed, needs to be fixed . Will continue to take my cars here and continue to recommend buffalo tire to my family and friends. Never been disappointed.

Clark Farley

All Around Excellent Service, Great Guys

Robert Hoyt

Great service. Decent prices

Rob Poggenklass

This place has professionals. They did an excellent job, my car was in and out quickly. Having just moved to Richmond, I was worried about finding a place I could trust. Found it!

Mitch Vermillion

Very nice place for any auto repair or tire service got my co. Fixed up in less than a hour and we were able to make our destination in time thank you Buffalo Tire Pros.

mlyard

Great prices, quick service, fantastic attitude. There are other places that have a nicer building with a top notch lobby, but I was looking for tires not a vacations. They handled of the specific I was looking for and got me in and out the same day. Highly recommend.

Samantha Zimny

My fiancé popped his tire right before a long trip and these guys really came through for us. They personally went and picked up the tire we needed in order to get him back on the road. Then when we got there, they replaced the tire, balanced it, etc, within 30 minutes. Staff was super friendly and knew what they were doing, and didn't charge an arm and a leg. We will definitely be returning.

John Craner

Good service quick here!

Max Pell

One word: Outstanding. My wife and I were driving north from Florida on a move with the USAF when I noted the tire pressure indicator light was illuminated in my wife's jetta. I pulled over outside of Richmond, VA and checked all four tire pressures, noting one was markedly lower than the others. Upon attempting re inflation, it quickly became evident that there was a leak and a quick yelp and Google search showed that Buffalo Tire was the closest shop. Concerned due to the fact that it was after 4PM, I called and was assured they would take care of us. After a patch attempt, it became obvious that the tire was shot and we were provided a thorough and courteous explanation of our options. We ended up replacing a pair of tires, however it took until well past normal business hours to get the job done. Furthermore, the technician had to dig the wheel lock key out of the spare area in the trunk which involved unpacking part of the trunk and then returning each item! That's above-and-beyond service! They even let us have our two small dogs in the waiting area as we had no where else to take them. These guys are top notch. Professional, knowledgeable and courteous. Highly recommended.

Ryan Devore

Staff and everybody there are really cool and willing to work with you. They will take you in the back and show the problems then discuss it with you. Will definitely go back for repeairs

Michael Gibbs

Excellent service.

Jake Hines

The last two years I came here for state vehicle inspections. in 2016 I got a couple parts replaced and this year ine of them had malfunctioned. Buffalo Tire took initiative to find out they had replaced that specific part the year before and replaced it under warranty for free. THAT'S customer service I appreciate!

Bryan Berry

Flat tire at midnight on I-95. We went to Buffalo tire the next morning and they got it taken care of quickly and were VERY courteous! Great service!

Janet Slater

We feel confident that the work done will be done right the first time! Nicely run local shop that does quick and quality work. Wouldn't take our vehicles anywhere else.

David Myers

Always a great job

Kevin White

Good guys Broke down on a Friday evening with a water pump problem. They worked on the truck until it was done, stayed over to get me rolling again. They were fast and accurate. I recommend these guys to hotshot drivers that travel through this area.

Christopher Coates

Had a really good experience here. Google maps will take you all the way down the backside of the building but they're actually the first tenant on the end when you come in, and you actually enter on the front side of the building. I called and was able to set up a time for them to look at my car the same day. Luckily the issue I was having with the AC in my Subaru was minor, so they were able to fix it while I was there. Will (the owner) was super friendly and honest, and kept me well-updated as he was working on my car. He was also eager to help me understand why and how things weren't working properly, which was really helpful. I plan on taking my vehicles here in the future. Would definitely recommend

Lauren Nigro

Prompt, great service.

Peg Ewancio

Blew a trailer tire on I-95 during our trip to Florida. Did a Google search to try to find E rated trailer tires that most regular shops don't carry. When I called they were as nice as could be. Had plenty of our tires in stock, and even gave us the best directions to get there easily in a 67 ft rig. They were able to fix the motor home a/c while we were there! Couldn't recommend them more highly.

Laura Jones Dooley

Fantastic service. Friendly, reliable, well-priced, speedy. We wouldn't go elsewhere!

Daniel Stockner

Great service with competitive pricing!

Jessica Clark

These guys were awesome. We ended up with a dead tire about 15 miles away. I called, they had the tire in stock, the price was fantastic for a new tire. They had us ready to get back on the road in about 30 min. We were extremely pleased with the level of service we received.

Chad Conner

Great place and great people