Reviews of AutoZone Auto Parts (Tires)

Dylan Bitton

I'm honestly shocked at how cold and unfriendly the staff member who helped me at the counter was. [Chad] helped me on the phone and was very helpful but the employee in store was rude, not patient, and seemed really irritated that the part I bought was incorrect and had to be returned. I ended up going to O'Reily Auto Parts and had a night and day difference in my experience.

Maxton French

I’ve been going to this store for about 4 years now and always had a bad experience 80% of the time and 20% a good experience. Most recently we went in to buy a radiator, guy helping us was super nice the first time. However once we got the old radiator out they were different. We went back to the store just looking to do an exchange for the new one, the older man then continued to go off about how “we didn’t do our homework” and that we must not know what car we have. We looked up the vin right there and showed him that it pulled the exact model we gave him. At the end of the day he just didn’t want to acknowledge that we got the wrong one. We left ending up just getting a return because I couldn’t deal with him anymore. A couple days later I got a call from the GM Chad and he apologized for the experience and helped us find the right part. After years of going here I never really had a good experience, but after this I am hopeful. Thanks for turning a bad experience around chad!

DriftMoon

We were replacing our alternator ourselves because we're broke, and Bob was super helpful and kind to us. After four hours and a lot of nice people, we were able to finish right at closing in able to return their tools. Bob offered to lend …

Paislee Carter

They have very quick service

Derek Rayner

Great place for autoparts

Papas Roadside

Good selection of inexpensive parts. Staff needs a little bit more knowledge

Spencer Smith

Friendly staff. Decent selection, kind of a small store. But no one goes out of their way to help you for the most part.

Amir Zarrin

The people here are so helpful, they went out of their ways to help me fix my car

Jonathan Cagnacci

Sometimes it seems like the stuff is a little listless and disappointed you are there. Their prices are not so competitive

Andrew Boyle

I can't say enough good about this place. Wife's alternator died and we managed to give the battery enough of a charge to get it to AutoZone. We got a new alternator from them, and they lent us some tools to fix it. What should have been a 30 min job or less according to YouTube, ended up taking a newbie like me hours. Bob was extremely nice and occasionally brought us drinks and asked how we were doing and if we needed anything. Other people stopped by to help as well, and even though it was really hot outside, it ended up being a great experience. This location will always have my business.

brian briscoe

Awsome people

Casey Whatcott

Great manager. Knowledgeable staff.

Sarah Stewart

Stopped by because I had a screw and plastic part stuck in my tire and at 8 on a Saturday night nothing else was open. Ben was amazing-- prying out the stubborn screw and plastic piece and patching the hole. I was so grateful I bought an air filter and he installed that too and then when he realizex I was missing some bolts for the filter holder he went in an installed those.All of this was free of charge (except buying the filter). I was blown away!

T 801

Didnt have what I needed but they were very helpful. I am generally an Oreilly guy but this location is pretty good.

KC Utah

Great customer service. Aaron was very helpful. I went to AutoZone because I was told I needed a new car battery when I had a recent oil change. Aaron wanted to make sure I actually needed a new battery and he tested my old one. Then he installed the new battery.

NINJA 636

I went there to buy a ball for my hitch and the person was knowledgeable and helpful and nice I wish I knew his name

Trevor L.

Better than the Provo AutoZone, It all depends on who is working there for your experience, I recently bought a part for my car and they gave me a gasket that went with the part free. I had to re-buy the part as I lost it.. this time at the Provo AutoZone they charged me $3 for the gasket, so its hard to rate as so much of your experience there will depend on the auto parts seller.

Elfre Valdes

I always feel confident going to Autozone because I know they’re honest and they can always provide a great service

Arnulfo Medina

Not good that guy was kind of rude and he had an attitude

Chris Rogers

Great location. Good prices and fast friendly service.

Daryl Huff

They have everything I need is always

Joshua Pate

Friendly, knowledgeable staff, and a great selection of car care products.

Earl Stevens

Staff is always helpful and willing to go the extra mile.

Travis McCoy

They usually have exactly what I need for a lower price than most other places.

Troy Kump

I've been here a bunch of times over the years. I picked up a radiator hose this time, well, I had to order it but they got the right one in and the installation went smoothly.

Paul Burns

Went in to find a trailer lights relay switch. They had it but the guy had no clue what we we were talking about and was pretty rude the entire time. I'd probably avoid this place is service means anything to you. Also after we helped him find the part for us, he miraculously remembers selling 2 the previous week.

Skyler Pinnock

I’ve recently had them test a battery and starter that were working well (just to rule them out as the problem) they just wanted to make a few extra hundred dollars both times. Don’t do the free testing here, they’ll tell you that it’s bad whether or not it really is. GO GET A SECOND OPINION. The employees are dishonest.

Willem Kampenhout

Kind, courteous, and offering to help even when you're not buying anything. I called about the strips oil drain plug that I couldn't get out of the oil pan. The employee offer just a slight tip in how to change my approach and it came right out. These guys are the best! Thank you

Kyle Halvorson

I usually have pretty good service at auto zone but not this one. I asked for some help changing my battery that I just bought and got a half a set of tools so I spent half an hour in the rain in business casual changing it myself trying not to get my clothes all dirty. I know I could have gone when I had work clothes on but my battery died and I couldn’t keep relying on jump starts

FRED B

Friendly but they weretalking among themselves rather than helping customers

Brady Redfearn

Nice employees, good prices

Robert Jones

AutoZone has great customer service. Their caring staff do all they can to make sure your car is in great shape.

Kurt Brown

Store wasclean and organized. Employee was quick to ask if I needed help...I found a good stiff bristle brush to clean my tires. Price wasnt bad at all

McKnight Daryl

Needed a rear turn signal bulb. Very helpful man with beard installed the bulb. He was efficient and friendly. Definitely referring and returning!

Scott Nelson

Very helpful, even in the middle of a snow storm, willingly went to my car to make sure the part requested, worked before I purchased it.

K Morgan

Friendly employees. Helpful. Close by.

Deb Shepherd

Out of stock on some basic things. Customer service excellent

Sean Lee

Awesome service!

Susan Laurie Montag

Very nice people my truck needs work

Ethan Clinger

Chad the store manager has been unbelievable every time I’ve needed help. I never go to The other place. Autozone for life!

Kevin Ihrig

Great service, close to home. Loaner tools, free code check to know what the car needs, inexpensive parts. Just what I need in an auto parts store.

David C

Worst costumer service, I been in other AutoZone stores with friendly service but this one is the exception, I been there twice and I had the same bad experience of lacy people working in there especially the heavy guy and the woman. I do not recommend this place.

Melody Hubert Cardon

I always find what I need at a very good price. They've even put my wipers on for me the last 2 times I bought them.

lucinda lemley

Bought oil, fast , friendly service. Of course I also had a skirt on. So they were very helpful in buying and putting it in my car lol. Thanks guys

Thomas Jesperson

Great Customer service. Quick and straight forward pricing!

Luke Atticus Kennard

This shop has saved my skin multiple times. Whenever that check engine light comes on they check it out and then give me some tips.

Kris Briggs

Just like every other store. The employee was helpful and friendly

Austin Little

Great customer service always it seems