Reviews of Gateway Tire & Service Center at Sango (Tires)

2600 U.S. 41 Alt Bypass, Clarksville, TN 37043

Average Rating:

DESCRIPTION

We have the reviews of real people like you who bought the products and services of Gateway Tire & Service Center at Sango (Tires) in the area close to the state of Tennessee.

Now this business gets a rating of 4.4 over 5 and that rating was based on 226 reviews.

As you can see the average of ratings that it reaches is very high, and it's based on a very large number of reviews, so we may be quite sure that the evaluation is very reliable. If people have bothered to give their review when they are satisfied with the business, it works.

As you know, we do not usually stop to set opinions when they are correct and we usually do it only if we have had a problem or incidence...

This Tires is classified in the category of Tire shop.

Where is Gateway Tire & Service Center at Sango?

REVIEWS OF Gateway Tire & Service Center at Sango IN Tennessee

Shasta Meza

First time I have been here, and I am blown away by their service. My new Jeep is a magnet for unfortunate accidents, and the screw in my tire is just another notch in its list. I called and Andrew answered and assured me that they would be able to take care of it quick and easy! I drove over and true to his word, Andrew got my car in super quick, and with a smile on his face. Thanks gateway for the great customer service- I will be back!

Jereme Harris

Steve May is the reason I bought tires here. He was honest about the tires and right on point about how long it would take to do the job. John Tilson was my mechanic. Kept my truck clean and did an excellent job on my truck. Because of these to people is the reason I will continue to do business here.

Greg Arnold

Awesome place to take your car. Knowledgeable mechanics great customer service. Highly recommend

William Avery

I started doing business with these folks because I lived close. I now drive from nashville when I need any service they provide. It's not that easy to find honest, fair, and knowledgeable folks in the car repair business. I will continue to drive a long way to have the peace of mind and satisfaction I get here every time.

Vincent

A friendly staff and great service. I can't ask for more than that.

John Larson

Great service and prices

Josh Niesen

More than just tires. Best shop in town. Josh got me right in and did a great job. I highly recommend Gateway and Josh.

Ralph Conklin

Great place and very courteous personnel. The place to go for quality service

Michelle Lynch

This was a great recommendation from my friends. Very friendly staff and got my car fixed. They managed to work me in even though it was a Saturday.

Chrostopher

This is a wonderful place to take your vehicle if you need it taken care of. The staff is always friendly and helpful, never tries to sell more than what you want and will always inform you if what you want is not what you need and looks to save money for customers but still provide the service they require.

Tim Morgan

Fast, friendly service. They can be busy at times, but they always take care of you. They will let you know it's if something needs to be addressed, but won't hard sell you. Full service tire and automotive repair. Large, open waiting area with two TVs and coffee. Free wifi.

Clarksville TN Real Estate

The customer service at Gateway Tire is above and beyond any auto repair/tire place I've ever been to.

Brad Butler

Great experience. Highly recommend. Thank you

Georgi Georgiev

Three hour wait for a set of new tires and alignment. At least they had free coffee.

Joseph Dennis

These guys have always been courteous and meticulous with all my vehicle needs!

Mike Nesmith

Has been my store of choice since it opened. However with my purchase this morning there is a noticable reduction in customer service. Customers are being allowed in the shop and spending a lot of time talking to tech. Lobby is not as clean. Ordered my tires in advance and they did not call me on arrival and did not have record of my name and number on the order. Not the store it used to be, hope they will take action to correct .

nicole delk

Always do a great job for us and they are price right for the service your getting

Clarence Eastman

Service not that good

Drea Booth

Always a great experience, staff is great, never had any issues. Best place in town to get your vehicle worked on!

Jillian Temple

We are relatively new to the area and Gateway was recommended to us by a friend. We have been there several times with our truck - they have repaired a broken valve stem and completed a 60,000 mile service. We also recently had something fly into our sideview mirror while driving on 24 and it broke off the blinker cover. A local dealer told us that we had to replace the entire side view mirror and that parts alone would be $350. Gateway worked with us and was able to find just the part we needed at less than half that price. The people there could not be nicer, the waiting area is clean, and from our experiences the service and prices can't be beat. Thank you, Gateway! I have never fully trusted people in this business, but I put complete trust in Gateway.

Orlando Miller

Great place for service. Treated me with the un most respect. Would recommend to anyone.

Emily Pulley

Very good experience, definitely use again

Chris Rogers

Our trailblazer ovetheated on our trip. We were towed to this shop. They diagnosed the issue, heater hose valve broke, and got it replaced quicker than excepted saving us time and money. They are a great repair shop.

Rick Ehrhardt

Maybe buy some glasses at Walmart for your alignment tech next time restocking coffee and popcorn. Had 65k miles no problem with original tires. 10k miles after your alignment and all 4 tires wearing on the insides of my new at the time BFG ko2's. You did take care of my tire rebalance that wasn't done right by Walmart.

Darrell McGowan

Very fast flat repair, excellent customer service, and great prices on tires. Best tire shop in Clarksville period!

Jennifer Harvey

Most honest shop I have come across ever!

Jordan Hansard

They might be a little on the slow side, but it is worth the wait. They have two very nice waiting areas with tvs and comfortable seating. The free coffee and popcorn is pretty freaking sweet too! By far the best part about this place is that they tell you upfront how much everything will be and will call if there is any change to that. I highly suggest these guys.

Casey Burger

They are straight up and honest. They explain things and are very fair with the customer!

Martha Brice

Gateway tire proved to be everything I’ve heard about them. They were knowledgeable, kind, and very efficient.

michael mccloskey

Great Place to take a Tire Issue, fast professional service!!

Melissa Armstrong

I got quick and free service

Albert Dunton

I need my spark plugs changed out. They said it would be done the next day. I call the next day, they were too busy to get to it. I call the next day after that, no one knows the progress of my vehicle. After a week of calling back, a worker there tells me they broke off a plug inside the block and they do not have the tool to get the rest of it out. And the only way to fix it now was to pull apart the engine to attack it from the inside, or buy a new engine. If you want any work done right on your vehicle, DO NOT TAKE IT TO GATEWAY.

Lisa Miles

I had a wonderful experience with Gateway Tire! Everyone was very polite and respectful. They took care of my problems very quickly and efficiently. I will bring my car back to them with any other problems I have. Thank you Gateway!!

scratchn dent

First rate service center, these guys will get you fixed up and going fast. Haven't had a better alignment done anywhere else.

Jerry Wix

They will fix your flats for free, can't beat that

Matthew Tyndall

I have always had a great experience here. They work fast and do the job right.

eric michael

Friendly, professional ppl, great peices.

Todd Houk

Fast, no hassle fleet work done on company vehicle. Went with salesman's recommendation and am loving the great ride on the new tires.

Linda Pickett

Great service and excellent customer service with every visit!

Jesse Blue

So I used to go here a lot with my old car and the experience was kind of mixed. They did the work needed and cheap but felt kind of lazy. By that I mean almost every time I went I got the $30 oil change and tire rotation deal. The only problem being they never rotated the tires. Took me a few times to realize and when I asked about it they said I was supposed to specify beforehand that I wanted them to rotate the tires. Well if it's included in the price I kind of expect that will be done without me telling them to do it. Considering I'm getting an oil change it's time to rotate anyway to help elongate the life of my tire right? They sell tires there though so maybe that's part of the plan anyway. All in all they were fast enough and cheap enough but I don't like having to tell them to do the work I paid for in the first place. That's why they have a manager not me, the customer. Everything else was great other than that little annoyance.

Claudette Johnson

I don't know we pick up someone there

Giulia Vernaschi

Very friendly, welcoming, great atmosphere and even better service. Will be coming here for any car trouble in the future.

Jason Fielder

Amazingly paid a few dollars less than quoted over the phone. Was told it would take about 45 minutes. Took about 25 minutes. Very friendly staff. Will go back for sure!!!

Kim CAMPBELL

Best customer service anywhere! I've popped in to get a flat fixed and they didn't charge me a thing, and I had brakes put on my truck there yesterday and it drives like a new vehicle!

Kimwanis Jordan

well served n friendly

crystal wagoner

These guys are awesome. I had a screw in my run flat tires. I walked in and they had my tire off in 30 minutes. They completely took it apart, fixed it correctly, reset my monitor, and didn't charge me anything! They ROCK!!!!!

Jerald Koelman

Never disappointed, professional and good work. Pricey but worth it. Always above and beyond what expected.

Robert Hinton

Awsome place. The techs are very thorough

Jon Armstrong

Crappy waited for almost 3 hours today. And still wasn't attended to finally just left with my tires.

Olivia Burnett

I absolutely loved the service I received from this tire shop. (Thanks Andrew!!!) I feel like these guys really went out if their way to provide the best service ever. They weren't able to provide me with the original tires they had quoted me with so Andrew called and apologized first and then offered me another option and assured me that these were just as great if not better than my original pick. When I went to pick up my vehicle I was still provided with GREAT service and a discount for all the trouble. (Which I didnt feel like I was the one that went through any trouble.) I greatly appreciate everything that was done. They really went above any beyond all expectations. Thank you all. I'll see you next time I need anything for my vehicle.

Jayme McNeill

Incredible customer service and great work! I cannot say enough praise about this tire and service center!

Angela Luffman Nelms

At stopped in at 5pm to have my tire plugged and put back on my truck. They got me right in even though it was almost time to close. On top of that they didn't even charge me. I would highly recommend them if you need new tires or auto service in Clarksville. Great service and great staff. Their motto is "Anything Less Than Fanatical Customer Service is Unacceptable". They absolutely provide Fanatical Customer Service. Thanks so much for taking care of me.

Caitlin Aten

Great service! Always welcoming and friendly. They are great and if there’s something wrong they will do everything they can to fix the problem!

RACHAEL SMITHEY

Gateway Tire is amazing! They are always so friendly and eager to help.

John T

Always friendly. Wait times can be loooooong. Better come early!! Also, if you buy a soda from the machine make sure you get one from the bottom shelf because it will drop your bottle from the top and then literally spit your change at you lol...

Ki’ Allen

My boyfriend went to go get his car realigned and the worker told him his alignment was still good from coming to them before a couple of months earlier. They didn't charge my boyfriend when they could've lied and charged him. Thanks for the great service and honesty

Christopher Gentry

Generally good. I've only had one issue ever and the general manager called immediately to resolve the issue. Otherwise I've always had quality service. Could use customer wifi in the waiting area or leave the remote out so Fox News isn't the only thing on. Comfortable couch in the back. Employees have always been courteous.

Google User

Best place in town!. I had ongoing issues with my lexus vibrating. I tried at least 5 places and none fixed my vibration issue. Gateway accurately diagnosed the issue and resolved the vibration. The car runs flawless again. Thank you Gateway!!! Sam

Happy Time Harry

Don't leave without having your tire pressure checked. I had 2 tires replaced and the pressure were 10lbs off the first time. Came back the next week and had the other two replaced, again about 10 lbs off.

Pamela Tanner

Honest

Rick Loudermilk

These guys rock very competitive and fair pricing. The work was performed and delivered on time

David M

I absolutely love going here. I have always dealt with Discount Tire and the last several visits there sent me looking for somewhere else to do tire business. Found Gateway and it has been nothing but pleasurable since! Keep up the great customer service!

Alan Turman

Price was right, people were nice, place was clean

Susan Lewis

Very good professional service was very satisfied

Derrick Horton

After picking up my vehicle the first time everything seemed perfect. Couple weeks went by and noticed the camber was off. They took it in no problem. Then came the problems. Instead of fixing the problem they adjust my torsion keys and failed to noticed the loose blown tierod end. Yes as a mechanic I should have also noticed this. But you shouldn't even attempted to align something with a blown tierod. Just left All American Tire. They got me fixed right up. After my initial review. Larry the manager contacted me. Very good man to talk to. Made everything right. Made no excuses just made everything right. No one is perfect and we both understand.

Tami Davis

AWESOME SERVICE!!! They patched my tire FOR FREE!!!! They were so friendly, what a great place!!!!

Rick McKee

Always friendly and willing to make sure everything is done properly. Good prices and great staff go a long way to make this one of the good tire places in Clarksville.

Jessica Garcia

Edited review: I went back to get four tires on my Tundra because my first visit was fantastic. My husband was quoted a significantly lower price on the phone than I was quoted in person. The sales guy then started to haggle with me. I don't negotiate tire prices. I appreciate transparency and honesty. I didnt get that. I don't see why I should pay $150 more than anyone else for the same tire. I asked for my keys after I pondered and stewed over my experience. I spoke with the manager and let him know I was disappointed. I won't come back. 2.5 stars Initial review: This place is busy. Its busy because the service is great and prices are affordable. If you go on a Saturday, you can expect to have a bit of a wait. I am pleasantly surprised by the expedience and simplicity of this shop. I will definitely return and recommend this shop to everyone I speak with. (By the way, I bought my tires from Sam's Club in GA, but the Sam's here couldn't fit me in for a rotation and balance).

Grant Winkel

Was driving a car I bought in Florida to Iowa and picked up a nail in a tire, gateway tire got me in quick and repaired the tire to get me on my way

C B

I had two tires in need of replacing after driving over road debris. I arrived at Gateway Tire & Service Center with 35 to 45 minutes of close. An they told me to return the next busy day.

Hunter Borash

I have to give a shout out to the good people at Gateway Tire. They are my go to spot for wheel and tire services. I've been going to them and using them for 3 or 4 years now. Never a problem. Except one day, I brought some new wheels and tires to be mounted and balanced. When I got them back I later discovered 1 wheel scratched. A little upsetting, but after bringing up the issue, they were extremely professional and outstanding with their customer care to fix problem. Without any doubt I'll still continue going to the good folks at Gateway Tire.

Samantha Chester

I went by last Saturday b/c I noticed my tire was going flat. I didn’t realize they closed at 2:00. The nice man at the desk said they were to close in 3 minutes. I was about to leave and go somewhere else, but he told me to wait. He came back and told me to go to a bay. Long story short, they fixed my tire regardless of closing time. I was very thankful! I will definitely go back! Roy did an awesome job on my tire, in fact, it was the quickest job ever!

Stephanie Saunders

They always take good care of us when we bring our vehicles in for repair

Phyllis Burns-Lowe

Great place. Great people

Jeffrey Dean

Excellent customer service!!! Picked up a nail in tire, they fixed it at no cost to me even though I did not purchase my tires from them. I was in and out in probably 20 minutes at best. I will be buying my next set of tires from this establishment.

Steve M

The best service you can get. I won't go anywhere else. The mechanics are top notch.

Sara Copp

I had hands down the best experience I've ever had at any repair shop at Gateway tire. Always a chance when you move to a new place, that you'll get "had" at a car repair shop. And unfortunately the Google reviews weren't so great, but this shop is close to my home and I have had great service at their other Clarksville location, so I decided to try them again! Honesty is by far my biggest kudos to this shop! This repair shop definitely isn't trying to take you for all your worth, unlike most of the dealerships in the area I have had my vehicles repaired at! When I spoke with the mechanic, he told me the issue was a small wire, but unfortunately due to the model of my vehicle the part only comes as whole piece and new runs roughly $900. He said he called around to the junk yards in the area with no luck, so instead of charging me for a new part, he was able to dissemble, replace a single wire that was faulty and reassemble it. Wow! Amazing! The fact that they didn't just charge me the 900$ right off the bad was amazing, then he actually took time to call around to junk yards in the area?! Wow! That was just the half of it! The truck was in dire need of new tires, so told the mechanic to replace all four. When I was called later that afternoon, I was taken back when the service representative told me that's he truck was paid in full and was ready to be picked up! I had not paid for the truck repairs. Now I'm not sure if that Someone was affiliated with Gateway tire or not, but it definitely was amazing! Exceptional customer service, quick repair and honest mechanics! I Highly recommend this service shop!

Billy Marshall

Great place to go there fast and frendly

Kris E.

took a long time to get to my car but the service was friendly enough. pretty expensive on brakes but their tire services aren't bad at all

Reginald Brown

Great Business .

Stanley Smith

Best place to replace worn tires.

Mark Werenczuk

I am a repeat customer at this location. The staff is always courteous, friendly, and honest. The waiting area is clean and comfortable with leather seats and couches, plenty of new magazines and televisions. I always get quick service and they do their best to fit me in even on days that are so busy that there is barely any parking available. They even rotated my tires for free (the only reason that I visited them on that day). I didn’t even buy my tires or rims from them. So basically they had a mechanic tied up with my vehicle and didn’t make a dime on it just to keep me as a loyal customer. If you need any kind of work done on your vehicle, whether it be preventative maintenance, new tires, or mechanical work, I can highly recommend Gateway Tire and Service Center.

Joshua Poteet

Great customer service and quality work every time I’ve been there!

Roger Sanders

Really appreciate the good service I always get when I need repairs or tires. Good friendly staff and generous in being honest and reasonably priced compared to other auto centers. I highly recommend!

Jeannie Norcross

The technician Andrew was very helpful and friendly!

Turhan A Payne-Bey

I received a wheel balance and professional advice on one of the best performing tire brands for my vehicle !

Andrew Demonbreun

Best tire shop in town. Warranty comes with the price of the tire change and they do it quickly.

Steve Potocny

Had a tire with a slow leak that another garage tried to fix but failed. Called them up on Friday, dropped my car off and by Saturday morning that had fixed the issue. The bead was corroded, they cleaned it up and tire is holding air. On top of their excellent service they didn’t charge anything. Would highly recommend them to service your vehicle. We’ll be going back for future service when needed.

K.C. Adkins

Took my granddaughter to get her oil changed, they do not do appointments so she knew she was going to leave her vehicle. Did call when finished, almost in time arranged. Staff seemed to be genuine in taking care of her jeep. Did not have oil required on site caused some delay. Did reset oil change reminder.

Brian Carlton

Top notch customer service. They found an unusual size tire for my car and had it by the following day! Highly recommended. Best tire/car care center in clarksville.

JT Ferrell

I have been doing business with Gateway for over 10 years now. Our personal vehicles to all of our work trucks. I recently had an issue with my truck that was a hard issue to diagnose it was an ongoing process that took awhile to get figured out. I was patient with Gateway in the situation, and in the end they made sure my satisfaction was their priority. Steve May the service manager is top notch he worked very close with my repair, and made sure everything went as planned. He is the kind of employee that Gateway needs to have out in front of all of their customers. I will be a customer for life because of how they have always treated me and my family, and even more so now with this last repair. Thanks Steve, and gateway. I appreciate you guys taking care of me!!! -JT Ferrell

Edward C

I really appreciate the work these guys do. Each time I have been here, everyone has been very courteous and helpful. The waiting area is very clean and comfortable. I have brought my vehicles in for everything from tires, shocks and brake work to engine work. This is my go to place for vehicle repairs I can't handle or don't care to mess with. Thanks.

Lewis Pritt

Great location for reapairs

Michael Mobley

Quick response, good service.

Safely Anonymous

Nice clean operation; you get a good feeling walking in here that they will take care of you

Jacqueline Luffman

Well let's see, first they installed a new ac compressor with out flushing lines so it had to be replaced about 3 months later which we had moved to Florida and we had to drop $700 to get everything fixed they screwed up since we obviously couldn't tale it back to them. And they sold me 3 yr old tires when I paid for new ones. Enough said.

Tasha Petenzi

I was super impressed with everything about this shop. It was clean and had a very comfortable place to wait while having my service done. They had really good fresh coffee or tea while you waited. They were quick, friendly and affordable. I drove almost 45 minutes to get to this location as it had been recommended to me by a friend. It was well worth the drive and I will be happy to give them my business for future endeavors.

Barry Baxter

Top notch repair services. Fair prices and honest people.

Lindsey Boyd

Best customer service. Great waiting area. Honest caring people. I wont go anywhere else.

justis hand

Took my car in for an alignment after replacing all four of the struts on my Mitsubishi Lancer. The day I brought it in they had to close early due to weather. When I went in to pick my car up a little less than an hour after I brought it in, the handling was exactly the same as before I brought it in. The steering wheel was off center and had a lot of unresponsive space. The car literally would not go in a straight line. The next day I checked the service report and found they had performed a "thrust alignment" on a car without a solid axle, which is impossible. There were no before and after specs produced. When I went back in the next day to talk about it there was no manager present, and the employee I had spoken to tried to tell me that is just how an alignment comes up on their computer. Any other mechanic that has performed an alignment on my car has had the specs readily available. Due to their hours and my job schedule I was never able to get the problem rectified. Basically, I paid $100 for a job that was never done. Three days later the ride seemed even worse so I checked my all my lug nuts. On one of the back wheels every lug nut was barely even hand tightened. I will never again get a job done at this location and will encourage everyone I know to seek mechanical help elsewhere.

Tabitha Brewster

Love it here. Great prices and kid friendly

Freddge Alicea

3 days ago I posted, Was RIPPED OFF!!! I felt that way until the shop manager, Larry, called me right away after my post. He was concerned with why I felt this way. After talking to him for a few minutes, he ensured me he was going to make it right. He was unaware of what happened. TRUE to his WORD, he did. I must say that I was pleased to see that there are people, that are true to their word, today. Larry, thank you for taking care of us and being true to your word.

Darin Mowdy

They got me fix up in no time. Thanks. Always got my business.

Steve Kirby

I've always been treated with courteous respect. I've also gotten excellent service, fair prices, and professionalism.

Derek Bauer

Recently had these fine folks put new tires on my car and could not have been happier with the experience! First of all the price comparable to other shops, but they had a much more open schedule which worked perfect. Also, I had one of my children with me and they had plenty of space to spread out while you wait. I counted three separate waiting areas, one of which included a plush leather couch! Complimentary tea and coffee, as well as popcorn was also a very nice touch. I would highly recommend this shop to anyone looking for excellent service!

Matt Spinella

Fair prices, straightforward advice, great customer service

Carol Henegar

I love their customer service. Very professional and down to earth.

Stacie Magana

Great Customer Service! Highly recommend this place.

PimpinG Momma

I would definitely recommend Gateway in Sango to all of my family, friends, and anyone with a vehicle. I recently got a new job where I drive hundreds of miles a day. When my car started making an alarming noise last week I was very scared. The manager, I believe his name was Steve, personally made sure my car was taken care of and I could do my job safely. He told me exactly what was going on and gave me a an excellent quote, but also told me that I could shop around if I like and see what other estimates I could get. I felt no pressure whatsoever to commit to using this place, but after calling around I found that this place had the best price of all the places in Clarksville. If you or someone you love needs their car serviced take it to Gateway in Sango.

Russell Polster

The service & professionalism is outstanding.

Bob donnelly

Great service, really helpful, when my Daughter was stranded on the side of the road.

Jose Martinez

Great place for tires they rock

Amy Schroeder

On two separate occasions we have had unexpected minor issues with our vehicles (nail in tire and clogged hose). Both times we were able to bring our vehicles in without appointments (once on a busy Saturday) and get very timely and excellent service superior to other places we have been in town. There are very few places in Clarksville where you can get this kind of service, and I would recommend the folks here for any kind of service 100% of the time.

John O'Steen

My wife had a driver side tire leaking fast late this afternoon. We found Gateway Tire on google as we are new to the area and didnt know a reliable tire shop. They had us in and out in 30 minutes. They fixed the leak and were very kind through the whole process. The waiting room is very nice as well with FREE popcorn! We will definitely be back in the future to purchase our next set of tires.

Philli randall

Have used for years always great service and friendly atmosphere. Recomend for all your cars sevice needs.

Todd Postlewait

Quick service. Walk-ins only. Comfortable waiting room with coffee and popcorn.

Adam Waldrup

These guys are the best!!

Ike Grall

Terrible customer service experience on 10/26. Front desk was so rude I walked out.

Business Hours of Gateway Tire & Service Center at Sango in Tennessee

SUNDAY
CLOSED
MONDAY
7AM–5:30PM
TUESDAY
7AM–5:30PM
WEDNESDAY
7AM–5:30PM
THURSDAY
7AM–5:30PM
FRIDAY
7AM–5:30PM
SATURDAY
7AM–2PM

PHONE & WEBPAGE

Gateway Tire & Service Center at Sango en Tennessee
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