Reviews of Poinsett Tire Pros (Tires)

randy shulak

Fast service friendly staff but expensive It cost me eighteen dollars for a tire plug.

Mikaela Towler

I come to them every time I have a tire problem. This morning I was headed out of town when I noticed my back tire was a little flat. I found that there was a tire lodged in the tire. When I explained that I was headed out of town and needed to be there in a couple hours, the got me in and out of the shop in 30 minutes. Very happy with the service I received, as I always am. Even if I am not pressed for time, they usually get me out of the shop within an hour or two. The staff is always very friendly. Waiting area has a nice TV, massage chair, coffe bar, and free wifi!

adam morrell

They did a good job here. Got the tires I wanted the same day and got them installed pretty quickly for a decent price. I'd do business here again.

Rick Sinclair

They do good work. Nuff said

Christianna Novakovic

I have taken my car to Poinsett Tire Pros for the last two years and they have never steered me wrong. Honest and reasonable, 5/5 would recommended.

Jamie Linder

Always friendly! Accomodating! Great work! Honest!

Jan Rardin

Friendly and honest. Have done a good job with oil changes and I have bought tires. SLOW service. Not enough service techs for the number of customers.

Alexandra Harris

I refuse to go anywhere else for my auto needs! The staff is knowledgeable and friendly, and they don't try to upsell you services you don't need. I've gone here for oil changes, new tires, and crises like a broken alternator and they've handled everything wonderfully and professionally, and always in a timely manner.

George Champlin

I have been a customer for years. They take good care of you, are fair in pricing and usually fast in service.

LeeRoy Jenkins

WAY OVERPRICED!!!!

Keith Schrecengost

Trustworthy is a very rare attribute these days. These people have consistently exceeded my expectations. All of my family vehicles go here.

Robert Brown

I had to get a tire plugged from a nail and needed a new spare tire. Great staff and honest technicians. Highly recommended if you are ever in Greenville, SC and in need of honest help.

Jerry Gary

I've had a good experience with them

Gary Wise

James and the gang always do you right, they tell you like it is and work with you to keep your car running and road worthy. I have taken all of my car work to James over the years and always have had great service.

Jennifer Scogin

Had a 1pm appointment. Didn't get to us until 3pm and didn't finish until 4pm. No discount was offered for not honoring the appointment and wasting our entire afternoon. Terrible service.

Sarah Holder

Would not go again.

tara kirkland

Had a great experience here today. Brittany is beyond helpful, professional and kind. Great service, easy location and a welcoming lobby area- plus our service was quick and well done.

Van Bennett

Wonderful people and great service.

Sabrina Stone

I got my car towed here after it broke down on me at work and they replaced the alternator and charged me 500 dollars just for the alternator!! Then not even two weeks later it cut off on me and took it to another shop and they replaced the distributor. Then two days ago it broke down again got it towed to another place and now they are saying it's the alternator again!! Never will I take my car back here again way to expensive plus didn't even fix the alternator.

Miniesha D

Love this place friendly atmosphere and homey!! With great customer service

Lakisha Blackwell

Great Staff Lexi helped me out with getting my car up and running as I didn't have the parts but promised he'd fix it at no charge once I get it if your out of town and down this is the place to go Thanks again you guys

Andrew Meadows

They honored my road hazard claim without hassle. The mechanic that serviced my vehicle was knowledgeable and friendly. I'll be a repeat customer.

Ken Robbins

Nice to deal with a family owned business. You talk directly to the owner. I would recommend apointsett to everyone. We moved to greenvile less than two years ago. The second week here our car broke down, called Pointsett Tire they fixed my car the same day.

Michael Thomas Kelley

Very friendly and a good atmosphere while waiting on my two new tires to be put on. Quick respond.

Jordan Smith

Very professional, honest, and inviting family-run business. I have been going to James and his team off and on for years when ever I'm in Greenville, and I have always been impressed.

Erica Hamilton

Refused to honor the road hazard warranty sold with the Hercules tire I purchased claiming Hercules wouldn't honor because of the damage to the tire. Called Hercules directly and they did not hesitate to assist and they were also confused why i was refused assistance and the warranty wasn't being honored. Would not recommend.

Walter Crawford

Awesome customer service

Jimmy Tuck

I had my first experience with Poinsett today. The staff was professional and greeted me when I walked in. They were able to take care of the tire problem (nail in it) very quickly. The waiting room is clean and comfortable. I watched as other customers came in. All were treated professionally. James runs an excellent shop. I highly recommend them.

John Fulmer

Wonderful service and great people!

Miles Merwin

James and the entire staff have always been incredibly helpful. I was considering buying a used car and had some reservation about it. I brought the car by Poinsett Tire Pros and James checked it out. I felt 100% confident in buying the car and 1 year later the vehicle is still running strong. Very well run local business with great staff providing trustworthy advice.

Daniel Gregory

Great shop! Haven't been to a shop in a while that really has concerns for the customers needs. 5 stars

Nick Moody

Great staff, excellent service! Helped me quickly when I was in a hurry with a nail in my tire. Then didn't charge me a dime! Definitely my new service center!

Meredith Walker

They did a great good and were very nice !!

Stephen Gray

Had the folks here replace a wheel bearing. They got it in and out same day, but I still had issues. When I brought it back, they acknowledged the problem (the replacement bearing was bad) and they corrected the issue same day with no additional charge. They took responsibility and fixed the issue. That goes a long way with me. Will definitely go back when I need more work done.

Christa Williams

Love James and the Poinsett Tire Pros family. My husband and I have come here for years and drive almost an hour passing many other places along the way. We have bought our share of lemons but James has kept us on the road. We can count on him and his team to be upfront and honest with us and finish the work in a timely manner.

Cora Kent

Friendly staff, clean and great service

Claire Harper

Fast service.

Bob Recker

Had a flat tire, took it to them. Same day service, would not take any $$$ ! Just repaired my Jaguar and asked me to keep them in mind when next I needed tires. I certainly recommend them!

Timothy Davis

The staff is nice. The lobby is clean. Their abilities with repairs and oil changes is a problem. We took my daughter’s car there for the Groupon oil change deal. Huge mistake. They put the wrong viscosity oil in it. Now it’s at the Saab repair shop awaiting a quote to correct any damage their mistake caused. I also left my truck there at the same time with a gas tank issue. It wouldn’t fill properly. Gas would backsplash every time I put fuel in. After having it a week they told me there was 5 different tanks available for my truck and they didn’t know which one fit it because someone put the wrong tank in before. I did a simple google search and found there is only one tank for my truck and a bad rollover valve was the issue with the fuel backsplash. I dropped the tank and repaired the valve for $10 in parts. Believe the bad reviews. Go somewhere else.

Angela Galbreath

Stopped in with a leaky tire. Was out the door with a safely rolling vehicle within 25 minutes. The staff was pleasant as was the waiting area. I used the free wifi to take care of a few to-do's while they fixed the tire. The price was right. Truly a great experience!!

Chris Dover

Excellent company and excellent products! James is a great man with which to work. He has taken care of many of my personal and business automobiles for many years. Honest and forthright.

Shane Carver

Nice friendly people and professional service

Chad Ohly

Always a great experience. Professional, reasonable prices and good customer service.

M Bishop

Service always top notch

K Cims

Recommendations should be not to take consumers money. Doubling prices seems for one owns gain. Buyers beware!!!

Jessica Young

I had a flat tire on a Saturday a few months ago and drove to the nearest place I could find. Unfortunately, they were closed for maintenance. They noticed me sitting in the parking lot and patched my tire even though they weren't open. I am super thankful for their kindness. Recommending them to local family.

Jann Howell

Stopped everything to plug a flat tire. And then didn't charge for it. Will definitely go back to buy tires

Helen Brock

Great service and such nice guys. No pressure to go over board like you get at some places. They are always so helpful and care about their customers.

Noah Poor

I took my CRV here for a minor issue involving the 4WD. I waited patiently for a week, each day they told me it would be first in the next day. On Friday, after the car had been on the lot for 4 days, I called to see if the car would be ready before the weekend and the owner yelled at me over the phone. When I went to pick up the car the owner continued to yell at me and chased me into the parking lot telling me he did not want any business from "my kind." I simply took my car across the street where they were able to fix it in a matter of a few hours for $30. ***James, I am sorry that you cannot own up to your discriminatory business practices. It truly is a shame. I am also sorry that you are unable to reply to my dissatisfaction in a complete sentence using correct grammar. If there is more to this story please enlighten me.

Chuck Dipple

Great service with a smile. They keep my fleet rolling with no delays. I recommend them highly!

Jeffrey Kendrick

They do a good job and are very nice.

Voncrisha

Fast service

Becky Stanley

We've done business with Poinsett Tire Pros several times over the past few years, purchasing 10 tires and three nitrogen services from them. I've never had a problem with them until recently. Last year we had them replace two worn tires on our car with new ones. Two weeks ago my significant other hit something in the road on I-85 North of the airport which left him stranded at night for hours waiting on roadside assistance. Thinking it was just a flat and being exhausted he had the tow truck drop him off at a Wal-Mart just a couple of minutes from our house. The next morning we went in to see if they could fix the flat. Unfortunately, last year when putting on the new tires Poinsett Tire Pros did not put our lugnut key back into the package, and now we were stuck because there was no way to remove the tire. I called them to ask if they still had our lugnut key, and was told they had several miscellaneous ones, and to bring the car over and they'd match it up. I told them the car wasn't driveable and that it wouldn't be until we had the key to fix the tire, and asked if I could just come pick up the ones they had, bring them back to the crippled vehicle and figure out which one was ours, then bring the rest of them back. I was told no, that I'd have to bring either the car or the lugnut over there. Since I couldn't get the lugnut off without the key, the only way we could do THAT was to tow the car again. So I said if I had to tow the car again to take over there so they could identify which key was ours, were they going to pay for it, he said "No. Guess you should have had the car towed here to begin with." SO, instead of owning their mistake and working with me to correct it---I was perfectly willing to go to the trouble of making the two trips out and back---one to pick up the jumble of miscellaneous keys they had apparently failed to put back in various vehicles, and another trip to bring them back the ones that didn't fit our car---they gave me lip and left me with no way of getting ANY wheels off my car. As a result they will never get our business again.

Cameron Johnson

Needed new brake pads on my car and decided to go here due to other good reviews. They were friendly and even without an appointment they managed to work me in and get my brakes done that day. The pricing was also very fair.

R. Taylor Garlock

Great guys, great equipment (seriously, very very nice equipment). I prefer these guys even over our BMW dealership. Give them a try.

Donna Pierce

Keith is the best always does a great job

marty m

Comfortable folks to do business with.

Jeffrey

I had been going here for some time getting routine oil changes and tire rotations. They said I needed new brakes, but I had the Subaru dealership check them out during a recall appointment, and they said they were fine. Needless to say Poinsett has lost my business. Too bad.

Jason Conner

Fast honest service, had me in and out quickly. Asked about a idle issue and was told with the low amount of mileage i should take it to the dealer for warranty service. There was oil on the throttle body which can be a result of a leaky seal. Free WIFI, TV, plenty of seating, cool decor.. When in the Greenville, SC area definitely get your service here..

Hector Ramirez

Horrible experience! 1st and last time! If I could give them negative stars I would. They told me it would be 59.99 for a wheel alignment. Came back 15 min later and charged me $40 just to look at it. They are by far the most dishonest shop I've dealt with. Stay clear they are quick to just rip you off. I would've appreciated to had been informed that there was a cost to simply LOOK at the alignment as opposed to just throwing the charge on me once they have already done the work! The honest thing to do would have been to advise the customer that there is a diagnostic fee. You are incorrect there are plenty of shops that do free estimates. You folks maybe family owned but your crooked and that's bad business. I will make sure that I tell everyone I know about this experience. Nobody should be taken advantage of. Everybody should know of the shady business you folks do!

Channing Childers

I will never go anywhere else! They are very professional and honest. When I leave, I know it's done right.

Song K

Very friendly and quick services, Thank you so much!!

Tyler Kirby

I had my brakes and rotors changed out and James went above and beyond in helping me especially with my schedule being tight The service and customer service are both first class. I will definitely be using Poinsett Tire Pros again.

Joshua Dover

Very friendly & knowledgeable people. Quickly diagnosed the problem & fixed it. As so typical in the automotive world, there's usually a general information gap between population & service providers. If you're willing to listen & pay attention, they won't mislead you. Auto repair is costly, get used it, or take the bus.

Ambra Scott

Terrible people don't know what their doing and just ripped me off for $30... Their full of crap

Derek Murphy

First time here. Incredibly friendly and fast! Highly recommend.

Hap Waldrop

James has done a great job with my old tire store, updating equipment, best mounting, balancing, alignment equipment in the Upstate, even my uncle Pete would have been amazed at what he has done with the lobby. James is good people.

Alicia Lovestogvdssaebay

I go there for all the needs I have for my vehicle. They are people you can trust. 5 stars all the way! Take it from a single mom. This place is top notch.

Jerry Cooper Jr

Great service friendly atomspere amazing employees done right the first time

Brady Williams

Have had all my family's vehicles serviced here for years now. Everyone is always friendly, courteous, and honest. We live near Table Rock, almost 45 minutes away and will not go anywhere else unless we absolutely cannot make it to Poinsett.

Carlton Cruell

I went to this place today to get tires. While I was there a guy told me that my brakes were thin and he said (verbatim) that he could do them economically with just replacing the pads. So I told him to go ahead. We'll those brake pads (nothing else) ended up costing a near $300 extra. And then he conveniently got lost before I left. Never will I give them business or recommend this place again. again.