Reviews of Bolton James Inc. (Tires)

John Barrett

These guys are great. I have a 35 year old sports car that needs a bit more attention than most late model cars. I bought two tires from Bolton-James recently and was given excellent advice on brand, rotation, etc. plus a competitive price. About six weeks later, one of the tires was flat - and then I found out the spare rim was out of true and hence, not drive-able. I had the car towed to Bolton-James and they replaced the stem (at no charge) and suggested I find an after-market rim for the spare which would be less expensive than one they would be able to order. The gentleman working on my car took time to explain the condition of the rim, and my options on either truing or replacing the rim. When I came to pick up the car (after regular hours - and they waited for me) I was told there was no charge, I kind of stared at them in disbelief. They responded with "Merry Christmas." I had heard how good Bolton-James was, but had used other stores in the past. With these past two service visits, these guys have earned my business. I not only will return, I will tell my friends they need to take their tire business here. I love supporting local business, and these guys make it easy to do so. Outstanding!!

Robert Evans

Great work

DJ Walker

If you have need of tires of any kind, call the professionals at Bolton James and you will be impressed with their honesty and integrity. Their team is knowledgeable and courteous. I recently purchased a new trailer from a distributor in Greenville. After doing so I realized there was a problem with the tires that came Installed on it. I called Bolton James in search of recommendations to correct my out of round tires. They suggested the Maxxis brand to me and said it was what they personally used on all of their motorcycle racing trailers. On my way up to their shop I ran over a large knob with a 2 inch bolt sticking out of it with my truck. I was sure my tire was done for. Luckily the position and size of the bolt allowed for the technician at Bolton James to repair the tire instead of replace it! I was in and out very quickly, but during my time there I spoke with the owner Jonathan about the wide range of tires they provide. He said they sell and install tires for all sorts of on and off road applications such as lawn mowers, ATVs, skid steer loaders and more. They drastically improved the quality of my brand new trailer!

Sam Walker

The best people and best auto repair location I ever dealt with while living in Spartanburg. The Bolton James team took care of me and my family for nearly 15 years. I highly recommend them to anyone needing great service.

Jacob Towe

The best tire shop in Spartanburg. The is only one place to go Bolton James.

Paul

There are very few people that God makes specifically for something. At Bolton James, God collected the greatest, most experienced alignment crew I have ever had a pleasure to deal with. Anyone can "do" tires. But the fake, incompetent, unqualified and plain stupid have tendency to cost me more than money. They cost me my peace of mind. All of my cars had work done there. Some had difficult things to be done and some were so screwed by others that it was a rescue mission by the time I pulled in to BJ. Even if i lived fifty miles from them, I would find the time to drive there. It is worth it.

L B

Fantastic customer service! Trustworthy and hardworking group. Highly recommend!

Debbie L Howell

Ok

Winnie Tauber

Great prices, fast friendly service. Well worth the trip to Bolton-James

todd greene

Very professional. No kids taking your vehicle for a joy ride here. And you can pet Bella the dog while you wait. Great place.

Robert Brown

Great customer service.

Chris Jones

Brilliant price and service. I can recommend using them for RV tyres.

Joshua Steadman

Very clean place with very helpful and friendly employees. Been around forever and the mechanics are very knowledgeable. Usually check more than they need to to make sure you're good to go. Definitely be going back for anything else I may need.

Brett Frady

Great service! High quality work.

Adam Bosko

Great service and fair prices. Went for an alignment on my Ram 5500 the only place I know that can do it and do it right.

Dennis White

These folks are great people to do business with , friendly ,feel like family

Philip Koltunski

I was ignored by Firestone and told it would be a week before my car tires could be there. I came to Bolton and they started on my car in 5 minutes. Great people and place.

olin colvin

Great service, and prices

some body

Consistently provides great quality service.

Ira Kirby

Excellent customer service, and very professional! The employees are extremely nice, and welcoming! My family will be using Bolton James for all our vehicle needs.

Ivan Ustimenko

Went here to get alignment done on my Sprinter and they found a problem with my inner tie rod. I replaced the part, and came back. So Mike did a really good job with the alignment. Customer service is friendly and helpful.

Chris Greer

There is not a tire and alignment company out there more knowledgeable and professional than Bolton James Alignment. As crazy as the highways are today it gives me peace of mind knowing that these guys took care of such a critical part of my family's vehicles. I would recommend them to anyone!!!

Hank Turner

Top notch service. Great employees. Family owned and operated.

sharon flynn

They took care of my tire rotation which was free since I bought my tires there

Perrin Powell

I have dealt with Bolton James for many years with NO problems. They are always on time and very friendly and courteous. They also beat the box store prices for tires on my Tundras.

Bubba Brunson

AWESOME!!!!

Mike Upton

Incompetent staff that doesn't hold true to appointments, then lies about the time frame after being confronted about it. A 3pm appointment with same day turn around is exactly what that implies... not to drop the car off and have it ready "some time the next day". Also, fix-a-flat doesn't bother tpms, your employees dont comprehend they need to be driven 3 miles to clear the warning light..

Edd Ervin

Always great experience. Love those guys.

Claudia Richardson

Great service

Joshua McCoy

I lowered my Chevrolet and took it to these guys to fix the alignment. They did a perfect job! It's a busy shop, so I recommend calling for an appointment.

Crissy Peeler

The guys here are very friendly and do a great job, I have had nothing but great experiences on my vehicles and I get all my alignments and oil changes here..keep up the good work.

William Gault

Great people and great service

Daniel Phillips

Great service

Sasha C

Great people, awesome customer service, but the price is a little steep.

RANDALL ROBINSON

Bolton-James does tire truing. Yes! Thank goodness somebody does. They trued the tires on my Chevrolet van at a reasonable price and the improvement was noticeable. In fact, not all four tires needed truing, they found, so they trued only the ones that were out of round. Now I'm bringing another of our vehicles to Bolton-James for tire truing later this week.

Jane Tate

I live in Ga and ordered a set of tires from Bolton James . While working in spartanberg a couple weeks ago a employee at carquest referred me them and gave me the number. I called and spoke with a lady who was so nice and knowledgeable and that's something you don't find just anywhere. Plus the tires are over a hundred dollars cheaper than anywhere around where I live. My husband will pick the tires up tomorrow when he leaves spartenberg. And I'll be a happy woman

Ben Z Stauber

Honest. Professional, excellent service

Thomas Veverka

Best tire shop in Spartanburg.

Taylor Tschappat

They are awesome. Myself and my father swear by them. Definitely would recommend!

Drew McBride

Best tire and alignment shop in town.

Amy Cantrell

Thanks to Ron B for checking out a used vehicle I was looking to purchase! He was able to make sure I was buying a vehicle in great condition and mentioned things to watch for in the first few months of ownership! Worth every penny and didn't have to wait long! Thanks as always for excellent service and peace of mind- I bought the vehicle!

Derrick Miller

I would like to say thank you to Jonathan and Hayden. I brought my Tundra there after a lift was put on my truck. Hayden knows his stuff. Help me get the right rims and the offset I wanted. These folks is all about quality!!! They want it to drive and ride better than it did before you get there. I did have some issues on my tires but they was used and Jonathan was able to get it right the old school way. Just want to say thank you all. The guys in shop are very sharp!! So you need help call them! Thank you guys in the shop, Hayden, and Jonathan.

Michael Strickland

Could not be happier. I shopped all around for the tires I wanted and Bolton James matched the big box stores price. They got me in quick and made sure I was satisfied. While it is out of my way to go here, I will be making this my new tire shop. Amazing customer service and prices were on point. Thank you Bolton James.

Eric Roper

Great people

Michael Johnson

Always friendly people and very knowledgeable

Mark Lanford

Great service!

Preston Nelson

I needed my tire patched because it found a nail. These guys were super fast, even though they were very busy. The price was fair and everyone was very friendly. I won't be going anywhere else for tire services.

Nick Kurtz

Can't align solid axle vehicle correctly third time they've tried

Trey West

They take very good care of you there

Kevin Cleveland

Good place, square dealers. They deliver as advertised.

Robert Nix

The staff were all very nice and accommodating. Top quality work done fast is what you get from Bolton James.

Joe Greene

Bolton James is a great company. They balanced and aligned my new tires and centered the steering wheel on my Jeep. Ladies in the front office are awesome...friendly, helpful, and professional. The mechanic was communicative and very knowledgeable. I definitely recommend this business.

Robbie Stephens

As I come to write a review of this wonderful local family run business, I see a negative post. I hate that your experience was so negative. But for your simple minded rant I hope you find yourself feeling relieved. Always a great experience at Bolton-James. Keep up the great work. Thank you for all the services you do for me, my family and my friends. It's a shame that one person writes a negative review who probably does not look in the mirror at their own flaws or shortcomings both in life and in business. This persons review only stands out because it is rare. It is also a shame that people do not take the time to share all the positives that Bolton-James does as well as all businesses. But we all get busy. I look forward to seeing you and your competent staff again. Robbie Stephens

Suzanne Nelson

Great owners

Kevin Holtzendorff

MAYBE a little more expensive to some - their rates/prices actually seem reasonable to me, but the thing about this place is that they KNOW what they're doing, they won't waste your time, and most importantly, they WILL BE HONEST with you..

Andy Estes

Great service super friendly. Did not try to sell me stuff I didnt need.

Bounmar Salinthone

After twice alignments done still not do it right. Plan to have other shop do it.

Billy Jenkins

It was a great experience!

Sharon Garman

Curtious, Comfortable waiting area and a short wait.

Stephen Ellison

Great work

Steve Collins

The best!

Tina OSullivan

We buy all our tires here.

Jessica York

I always feel comfortable that they are not taking advantage of me. They always are honest and up front about if something is necessary or not. Ron is always pleasant and very helpful and patient with our questions.

Josh Summers

Incredible customer service and quality of work. These guys have taken great care of me and my vehicle and I trust them. Honestly, the ride in my vehicle is the best and smoothest it’s ever been, better than the day I drove my new car off the lot. I will not go anywhere else and always recommend them to my friends.

Greg Nitz

These guys are awsome!! The customer service in the office and shop is TOP NOTCH . They talk you through what they have done dont leave you hanging Highly recommend.

Jennifer Watson

Good service but the wheel I needed replaced was not the right one so I had to wait 4 more days for the correct part to be shipped and delivered and installed.