Reviews of Broadway Tire & Premier Automotive (Tires)

michael grant

Great customer service love it

Traniesha West

Rich was super funny and warm! I was greeted nicely and he handled my business promptly. The lobby is nice as well! 10/10 will go back

ken p

Been coming to Broadway tire for a couple years now. Started with the pawtucket location then learned of the Warwick location. No issues, groupon friendly, will come back again and again.

Rhiannon Lopes

Always quick and fair..I trust them 100%

Rebecca Zub

I never have a bad experience at Broadway Tire & Auto...seriously. Both locations have friendly, knowledgable staff and timely appointments. The Pawtucket location has done multiple oil changes and last minute repairs for me, and the Warwick location has done the same, plus having staff keep me calm on the phone while I made my way down to them with my car overheating/steaming. Have recommended to others and will continue to!

Youssif Imbarak

Great place nice treatment

Jacob Lory

Great shop!

murali krishna

Customer service is good

Ben Tickner

Jorge has fixed our families cars for years. Whether it is a complicated suspension system, turbo upgrades or a full fuel injection system overhaul, his ability to troubleshoot and replace problems is amazing. This week I had his crew upgrade our Hummer H1 electric winch with a stronger Hydraulic variant. Jorge went above and beyond fabricating brackets and hydraulic lines while still delivering the care and attention that any normal service job would demand. He is attentive to his customers and stays current with all aspects of the automotive arena. His shop is amazing and his skillset is superior. It is very rare to find someone at Jorge's caliber in this industry, I feel very lucky to be one of his customers.

Karthikeyan N

Wonderful service..initially I was going to my dealer for all services..then I found Broadway tire.. been there three times ..it was wonderful service..cost is also ok compared to other service centre I went..waiting area was awesome too..keep up the good work

Joann Do

Had a great experience at Broadway Tire today. My oil change was quick and the waiting room has very nice amenities. Rich provided awesome customer service. Highly recommend and will come again.

Mustafa ÇAY

Very fast services

Deanna S

Very helpful and efficient. Rich was very friendly and informative.

Jason Vallot

We got a battery for our car while we waiting 6 months ago and that was great! However, last week was another story. It took George the entire day to tell us what was wrong with the car. We needed the car the next day and he said that he would have no problem with getting the parts in a matter of hours. We said we would bring it back the following week and made an appointment. He again gave some excuse of the part not being ready. I don't know folks, seems kinda shady to pay what it costs to fix our cars and to be given the run around.

Unholynut

Customer service is important here, that is obvious. I do feel thier prices are slightly higher than average. With that said, they can get you in quick, seem to do quality work, and are pleasant enough to work with.

b dom

Great people & great service. Needed to have my high pressure fuel pump replaced & was actually told by their staff that Hyundai had an extended warranty I wasn't aware of that would cover the new part! They even reduced the cost of the diagnostics. Wish there were more places like this in the world. Permanent customer.

Mike Ashworth

Great service on my Mercedes Benz E350!

Geetanjali

Extremely good service.

carlos cordova

Todd And Bill at the front desk are very easy to deal with. Their team did the work I asked them to do and neither of them tried to upsell me on anything. I now know where I can bring my Jeep to and get quality service at a reasonable price, and be treated greatly!! Thanks guys!!

Eric Lachance

Trustworthy place!

Marieanne Shergold

Awesome place and service,very professional. Wendy the assistant is fantastic also and very helpful. Highly recommend

Nicholas Boler

I actually give this a 4.5. Used a Groupon deal for an oil change that was $19. NOTE: I had to pay additional sales tax that was not included in with the offer price. Not a big deal but didnt expect it. Greeted with a Hello and a smile upon entering. Service was great. The waiting room was very spacious and cool. Seating was very comfortable. Hands down one of the best waiting areas I have ever been in. They have multiple bays as well as a state of the art facility. Multiple technicians on once who are very knowledgeable in what they do. The reason I didnt give a 5 star was arrived at 9:55am for a 10:00am appointment for an oil change on a small car. I did not leave until 10:40. This was slightly longer than expected for an oil change. However, again, the waiting area, level of service, and their courteous staff more than made up for the time.

Maria O

The service at Broadway Tire is really great. One thing, I can say definitely is that everyone I have dealt with has been professional, helpful and courteous. I normally buy Groupon fo get a good deal for their oil change service. The atmosphere is comfortable....as you can sit and watch TV as you wait for your car go ne serviced!

David Sarro

Nice waiting area, quick service, friendly staff.

Tim Gordon

Great service honest and trustworthy will definitely be having the future work on my car and suv don e here

Alyson Perry

Where should I start? First and foremost, this place has impeccable customer service. I'm treated as though I'm family from the moment I walk in to the second I walk out. They have a comfortable waiting area with multiple couches, TVs and a wide array of magazines to occupy your time while your vehicle gets serviced. Top it off, you can enjoy complimentary coffee, tea or hot chocolate and if need be, they have an incredibly well maintained rest room that you won't find at most auto places. Second of all, I'm a jeep owner. I love my Wrangler as if it's my child. Anyone who knows a jeep owner knows they take incredible pride in their vehicle and who services it. I'll never bring my vehicle to anyone else for service. The price of a synthetic oil change is unbeatable, with competitors charging upwards of $90+ for the most basic of services. My oil change was done in a fast and effective manner, and done by the incredibly professional staff. I love Premier Automotive, and I hope you'll go there for your next Automotive need.

Robert Williams

Fast and courteous service!

Kimberly DeLeon

Speedy service & Rich was extremely helpful considering it was so busy & he had to multitask most of the time great customer service! :)

Kelli Cole

Service is great, Rich at counter was a pleasure to deal with.

Jim Court

Very Professional, Steve and the team know their stuff.

Vincent Ferraiuolo

Really friendly staff and great prices. Service was a bit slow, but the great customer service and price made up for it. Would come here again.

Tanya Lynn

Customer service is fantastic. Very clean shop and great waiting area. They were very accommodating. I definitely recommend it.

Patricia OHara

These folks ate the best! Being car in exactly at appointment time. They are so honest, very specific on what you need and make sure you know every detail of what was done. I've been to several other shops using Groupon deals and since going to this shop, they have become my official mechanics. I'd recommend them to anyone with an American made car. I qualify that statement based on what I presently am driving.

Renee' Sheehan

Pro's; Service was good and the job was done correctly. Free coffee, tea, water and candies. Couches, TV, magazines, vending machine, things to look at, CLEAN restroom and lots of space. Cons; It took 1 hour and 20min. for an oil change, even though I had a scheduled appointment. Also, there was a charge for tax that I was unaware of prior to going there, good thing I had some money on me. Overall, things went well, just make sure you've got time and some extra money for tax.

bob whitney

Since I started going here a few years ago I don't take my car anywhere else. Rich and Todd at counter are always helpful. Sometimes it gets busy with one guy between the phone and counter but they always make it a point to acknowledge you. Works always completed in a timely manner at a very fair cost! Never have had any issues whatsoever. Good Groupon deals too. Would definately recommend.

Aline Bellangero

Excellent job and good prices

Ashima Pierre

Love taking my car here! Prices are fair, work gets done RIGHT & the service takes a fair amount of time. The customer service is also GREAT and Rich was so pleasant to deal with. He explained what was done to my car, the reasons why, and the benefits of getting it done. I recommend this place to all my friends and family.

Sheila Barron

Service great.

Yasmina Mena

I came to Broadway tire shop in Warwick for the first time and I love it, they have an excellent customer service, Rich was very nice and friendly

Shawn Ohler

Great service !

Jacqueline Malki

Had my first oil change in Warwick location Rich was very accommodating and professional Will definitely go back

Sameer Gokrani

Quick efficient service