Reviews of Nello Tire (Tires)

Tim Horne

I have received great service from the crew at Nello for many years.

Mark Ross

I keep coming back. Oil changes, inspections, brake jobs you name it. Great group

Brent Woodburn

Been a customer for years and have always been treated with respect and well done service. Everyone from front desk to the mechanics, Great Job..

Bill Sauers

Family owned and managed. That local garage that you need to have.

David Stull

Slow

Judd Leonard

The always do the job right the first time, thanks again.

Brian L

Great selection and competitive prices

Frank Snyder

This place use to place a high value on customer service. Not so much any more. I stopped going there since they moved into their new building.

Brian Pollak

Good honest work.

Morgan Billet

I bought tires about 6 months ago. Had a flat today and went in to get my tire replaced as per my warranty. They told me they would have my tire by Wednesday. I asked them if they could take a look at my spare because it was flat. They took my car in, filled up my spare, and plugged my tire properly so that it would last and I would not have to come back in 2 days for my new tire!

Peter Renda

This place has great service at affordable prices. Thank you...

C Wilhide

Great place. Great people. Even better service.

braindebugg

Drove in from Columbus, Ohio because my mechanic was incompetent of balancing my wheels right. These guys performed a Road Force Balancing (yes, they have the Hunter machine), fixed all my issues in a timely manner and sent me on my way. The shop is nice and clean, and they have great customer service! Would recommend to locals 5++

Brian Heisey

Under NO circumstance should you ever go here. I purchased 4 new tires for my Honda Element and within a week of getting them on I heard a rattling sound around my tire. After looking, I noticed that 2 of my 4 tires had up to three loose lug nuts (so much so that I could hand turn them). After talking with them, 5 months later I took my car back for a tire rotation and THE SAME THING HAPPENED. This place does not take the time to do the job right and I could have been in a severe accident. Avoid them at all costs!

harry bloom

We have been going to Nello for years and have ALWAYS had a pleasent experience, When buying tires for my Rv they have always given us price range to select from.

Stefan VonStein

Excellent service!

SgtVon Carstein

Horrible place to go and work

Owen Anthony

used them 3 different times to mount/balance tires, seems like every time they can't get them balanced right. Decent prices though.

GLBA Crew

Great and quick service. I always buy my tires there.

Lisa Lavan

This place is highway robbery! When we come here they are desperately trying to get you to sign on to their outrageous suggestions. Don't be in a dyer need for inspection as they will offer up a nice charge. My husband took our truck for inspection and they charged us for 2 inspections as we had to leave it there as inspection expired. So the following work day 3 days later they spring on us we need a part cost 900. dollar's. We decided their crazy!! I took our vehicle to our reg HONEST machanic and 375 dollars later we got our inspection! I'll be honest our reg machanic said we must replace the upper ball joint assembly. He said to my husband if it were my wife I wouldn't let her drive around with out replacing this part!!! If nello tire was so great how could they not find this in their inspection!! STAY AWAY and if you must have service GO TO DEARLERSHIP for the make of your vehicle!! Ps Nello tire you will not see our business Eva again!!!

Brandon Robinson

Hands down one of the worse establishments I have ever been to. I wish I could rate it lower. I urge you, please drive further to avoid this place. Even if it takes hours, it would well be worth the hassle/fraud that happens here. First, the staff here is rude and seem to go out of their way to ruin your day. One of the clerks (an older man) was so impolite and down right rude I walked out. I should have learned my lesson. Instead, I returned for an inspection. I waited 3 hours! I could understand a wait due to my lack of appointment but that is excessive. However, this is not why I rated so low. Once the inspection was done l was told I may need brakes within the next 3 to 4 months. My wife called in later that week and had the phone on speaker while doing her hair. She told the woman she needed brake pads and wanted a quote. The woman responded "If your getting brake pads, you NEED to have a alignment and new rotors." (Its a 2014 vehicle and this happened in DEC 2017). I cant quote the exact price (Sorry) but it was over $600. Mind you, we havent given any personal information, and only gave the make and model of our car. She DID NOT know anything that the mechanic told me during the inspection and she was advising us to buy rotors and an alignment over the PHONE! SHE DIDNT EVEN SEE THEM! How could she say that! Its false and completely ridiculous! Please avoid this place, you will be ripped off, and be charged outrageous prices.

Lou Puljer

First time customer. Got tires mounted and balanced bought from Tire Rack, along with an alignment on my Lexus IS250 convertible. I didn't mention I wanted an alignment when I made my appointment, so I had to come back in the afternoon, but that was my fault. No issues with the mounting and balancing, and alignment was adjusted quickly. My previous tires were wearing oddly, and they found the issue and corrected. Feels nice to have a quiet and smooth riding vehicle again. Even drove with radio off to enjoy the experience....probably weird I know.

Dwight Almony

Great service Knowledgeable staff

Chris R

Got an online quote for 4 tires and alignment. Stopped in a few day later made an appointment that was 2 week out for what was quoted for 8am. Drop keys off at 7:50am. Paid the bill at 10:42am. Over 2.5 hrs to mount, balance, and do a alignment? I thought tires was the main part of there business. I have had one guy replace all 10 tires on my tractor in less time. The only reason for the 3 stars was because of the price. One other subjection is tell you tech to put down the battery powered wrench and pick up a lug wrench. When I got home I always check my lugs after any of the tires have been removed. I found a total of 6 lugs loose

Bernays Thurston

Had a problem with my valve stems and sensors. Nello had parts on hand (for Smart Car) next morning. Work done professionally and quickly. Friendly and courteous service. Highly recommended.

Brandon Phillips

Staff are awesome, service is great, no nonsense approach to vehicle repair

Richard Walters

Very fast service. I recommend this place to everyone.

Johnathan Puppelo

I have done a lot of price comparisons at 7 or 8 different tire places in York. Nello seems to have the greatest selection allowing for various price options. Some of the shops around here are stuck with a single brand which can be expensive. Nello is very upfront with the cost and provide several options to choose from. The staff is very nice. CJ at the desk is great to work with. State inspection was easy enough. Will probably take it here for an oil change next time I need one. Would recommend.

Emily Gillmen

They completed a tire installment, alignment, inspection, and oil change in record time. The the quality was great and the employees are easy to work with.

Tim Erwine

Fast and good work. They were one of the only places around that I could find that had the proper equipment for reverse mounting wheels and offered nitrogen fills. They are also a Tire Rack partner installer which is a huge plus for me. Price was reasonable and their staff was very accommodating.

Joel Barger

Good price and friendly staff

Steve Flickinger

My TPSM light stayed on and after getting an estimate from Honda of over $300 Nello's fixed me up for around $100

James Howell

My wife and I are repeat customers of Nello's. They are honest, quick, and have fairly priced tires and service. I recommend them without hesitation.

Larry Morris

Great place to do business! Locally owned with decent prices.

Jose Pol

Nello Tire is better than never.

Chris Viera

Great service

Alan Almond

Excellent service! I requested a quote from their website which I received in a matter of minutes. I called to follow up and ask them to order the tires they were in within a half a day. When the car went in for installation the store was clean and welcoming the staff is very friendly and helpful. I would highly recommend them to anyone.

John C

Very bad experience with brake work. 3 times w out a car for multiple days. 4 months later noticed they air wrenched on oil filter too. Who does that! Local oil change place had super hard time taking off. I would trust nello for anything besides tires.

Amy Hubbard

Great service, great prices

James Trantham

Knowledgeable staff quick service

The W Wesr

I have always gotten good work at a fair price from Nello.

Robert Banks Jr

Straight and to the point. Good customer service. I came here to replace my tires. Didn't have it in stock but order them and got them 6 hours later. Stopped by and they finished it faster than I expected. Remember The Titans was on the tv in the waiting room and I'm kinda upset I didn't have time to finish it. The price they told me before ordering was the price I paid (4 all season tires for $450. Can't complain too much about that) Great experience for my 1st time. Will probably be coming back again for other services.

Derek Mcbride

State of the art ....took great care of wheels A+100....

Kevin Smith

I had two tires mounted. My car was taken in immediately. Both the reception /waiting area and the garage were clean and neat. Fox News was on the TV, a plus for me. I didn't time it but I thought the service took a little long, but when I looked up my car was finished and parked out front. I thought the price was reasonable. I would definitely return and highly recommend.

David Stella

This is a great place to buy tires.

Brad Carrigan

Friendly smiles in and out the door. Highly recommended this fine establishment for any of your automotive needs!!! Needed calipers a and brake lines in an emergency, got me in same day car was dropped off and work was finished next day. Privately owned garage is 100 times better then those chain locations!

Walter McCarthy

Good service, called when they said they would. Polite and professional personnel. Job was done quickly. Would recommend Nello tire to my friends and relatives.

Matt Thacker

First time trying them. They looked at my car quoted me a price before fixing issue . fixed it and when they called to tell me car was ready it was 300 dollars cheapier because they were honest and told me one of my parts was still finctional. I do appreciate their honesty because i would of never known . thank you jamie and nello tire for being honest and reasonable and you have a earned a customer. For life

Fred Fulton

Good service, good people, good prices.

Jim Howard

Nello is and has been my friendly neighborhood tire shop for many years. I have been using their services for years and have always…ALWAYS been pleased. The staff is professional, honest, and kind in their work. The guys that turn the wrenches are equally professional and their work is excellent. Nello tire goes the extra mile to impress. (that’s a mileage pun) It’s true! More than once I have been pleasantly surprised by their small kindnesses. It’s these little but important details that prompted my review. Again and again I am impressed. I’d recommend Nello Tire to anyone.

Tammy Myers

While the price was good for 4 tires and alignment......the wait for how long it took was not. 2 hrs for tires and alignment?? That's a bit excessive i made an appointment the appointment time should be specifically for that customer. Other people came in and were out immediately.....i wont go back and will not recommend. Then the guy checking me out forgot he gave me the keys to my car and so he just took off and didn't mention it or anything and i had to wait for him to come back and ask if i had them

Walker923

Had new tires mounted and balanced here. They were balanced incorrectly, so I returned to the shop only to have the owner tell me his techs are the best in the business, and there is no need for them to be rebalanced... He pretty much told me to get lost. I further explained to him the need to have them re worked, he agreed with me at one point, yet still refused to correct his work... without me paying again.

Ryan Smith

Great service

maj21093

Excellent, speedy service at a Fair price! Never dissatisfied with the team at Nello. They never try to sell something I don't need. Will definitely return in the future! By the way, they just remodeled the Showroom/ Waiting Area and it looks fantastic!!

David Leabhart

Very clean shop. Tires are competitively priced.

Sean Cusack

Don't talk to Don he's a dick who's got an adult sized chip on his shoulder talk to Jamie she's much more friendly and very professional.

Paul Lewis

We've been using Nello for many years, I trust them completely and know they will do the job right at a reasonable price. We've bought tires and batteries, inspections and other service work. They've even saved us a lot of money by identifying issues as probably being under warranty and suggesting we take the vehicle to the dealership for the work. They could have done the work, charged us full price, and we would have never known, but instead they have shown integrity and honesty. I highly recommend Nello, they are the best auto service center in York.

Aaron Banker

Went in for help with a lawn mower tire and gentelman at the front desk took the tire and in 5 minutes it was fixed and didnt charge me anything. I was shocked. Amazing customer service. I will buy from them next time I am in need of tires. Thank you A+ rating.

Jonathan Fiely

Fast friendly.

Nick Errington

Had my starter replaced, when I picked up the car it didn't run. They decided not to clean the throttle body before reinstalling it. Charged me to do so after accusing me saying " the car must have ran like that before it was brought here." On top of that, I get home and inspect the work they did, battery wasn't bolted down at all, I'm surprised the bracket stayed in place. Do not recommend.

Russ McConnell

Service was great, price was right!! Got me in and out in a reasonable amount of time.

April Barrow

I love this place

Wheeler Wanzer

Love Nello Tire. They have always done the job correctly for me and have never tried to upsell me. I would recommend them.

Susan B

Good place for tires.

Stephen Trauffer

There wasn't much of a wait, so that was nice. The service was fairly fast and reasonably priced. I would recommend if you need your tire replaced.

Kelly Ward

Yet another amazing experience today with Nello Tire! I had a tire about to blow out and brought it to them at 2pm. They know I drive about 100 miles a day to and from work, so rather than me having to take a day off, they promised to fix it same day. They had to drive to their warehouse to get the tires, and still had replaced them and changed my oil by 4pm. Not only did they go out of their way to make sure I'm safe on the road, and didn't have to miss work, but Frank spent the extra time to shop tires with me to help me fit the cost in my budget. Having a service place that not only has great prices but is honest and goes out of their way for customer service is priceless! I'm a Nello customer for life.

snowboardfein

Always great service. Reasonable time and reliable work.

EARL GREY

Bad place... Not real mechanics... Came here for a wheel alignment... Steering column needed adjusting before the alignment and they elected to tell me after they tried to align wheels... Charged me $50 for nothing... Said they couldn't see that... Any REAL mechanic WOULD'VE KNOWN BETTER...

joseph pietrusza

The guys know what they are doing from car to implement

Bob Deardorff

Very friendly staff and prices.