Reviews of Jack Williams Tire & Auto Service Centers (Tires)

Chip Dunham

First time I've ever been to a Jack William's and been disappointed. Have been a time Hazleton customer and also been to Hershey and Milford. Wasn't upset they couldn't get parts for my brakes, but they missed lights that were out on the state inspection. Manager was very responsive to concerns.

Richard Shepherd

I was in PA for a softball tournament and was on a tight schedule when I noticed one of my tires was very low on air. A local person referred me to Jack Williams. John gave me prompt attention and treated me very fairly. It’s a great place to have your car serviced and I highly recommend them!

Marvin Gold

John McGroarty, the store manager, saved our vacation. We were traveling home from Portland, Maine to Pittsburgh, Pennsylvania. On I-81, we hit the “mother of all potholes,” big, deep, and mean! The pothole blew out the driver side front and rear tires. Luckily, my car has run-flat tires so I could continue driving. My thoughts were of having to stay at the least overnight, having to buy two cheap non-run-flat tires which I would have to replace when I got home and missing a surprise party for a longtime friend . My son immediately began looking for tire stores. The Jack Williams Mountain Top, Pennsylvania store was the closest. It was 5:35 pm, and online it said it was closing at 6:00. My son called and asked could we come as it would be another 15 minutes to get there. John said they were still working on another car and that he would stay open. We arrived at 5:50. John took my information and said they would get it in on a lift in a few minutes. They took the car in by 6 pm. The assessment confirmed that both left-side tires need to be replaced. They had matching tires in stock – few stores have run-flats no less my particular size and brand!!. We were back on the road by 6:35. I have been driving over 50 years and have had many tires replaced but never with this speed and efficiency. I felt the whole team at Jack Williams was like a NASCAR pit crew. IN AND OUT IN A FEW SECONDS! The car drove beautifully with the two new tires. As if that is not enough, John also made several calls to help me with the road hazard tire insurance on my destroyed tires. Needless to say, ‘5 STARS ISN’T A HIGH ENOUGH RATING! John McGroarty is the best and so is everyone at Jack Williams Tires!

Linda's Derma Diaries

I needed air in my tires and they have a free air pump. It is the best pump I've ever seen. You enter how many pounds of pressure your tire holds and it stops by itself. You don't have to watch the pump or keep stopping to try to read the gauge on the nozzle.

John Mussare

I blew a tire on Rt 80 on a Saturday morning. With no idea what to do and a 3 hour trip ahead of me, I called and spoke to John at the store. John not only had the tire I needed but also squeeze me in as a emergency to keep me moving on my trip. With the service they gave me and the pricing they have, I ended up buying 4 new tires. Strongly recommend going here!!!

Gabriel Velasquez

John was great unfortunately the tech who did the oil change and tire rotation did not check all the boxes. They did not reset the oil life nor reset the TPS so I had to go back in after I paid. Also when I got home my car was smoking because they spilled oil on the engine when filling it. I usually have a great experience there but this time it was subpar.

Irfan Punekar

Service is friendly and reasonably priced. I get a lot of use out of the free air machine installed outside.

Paul Comishock

Always great friendly service when I visit Jack Williams. They’re honest and are there to help keep your vehicles running smoothly. Thanks for all you do!