Reviews of Roseburg Tire Pros (Tires)

Patti Sperry

Today, December 29, 2018, My husband and I went to the Tire Pros store to have a tire fixed. Not only did their technician fix our tire, which saved us money, but we were not charged for the repair. This is something we were not expecting. We are so appreciative to Tire Pros kindness. Thank you Tire Pros.

Julie Updegraff

They are quick and great customer service prices are good too

Kelley Olinski

Take to long...

Katrina Rosemire

Great staff that care about their customers needs.

Diana Gillen

Great atmosphere great prices!

Michael Marsh

Great team here good prices great service

Leland Knapp

Helpful staff.

Mike Palmer

I always get great service at Roseburg Tire Pros. Friendly and knowledgeable staff.

Kyle Taylor

Stood at the counter waiting to pay for completed services for 15 minutes

Christopher Ashcraft

Rick and the guys are the best.

Brett Dixon

Just got new tires for my truck and what a big difference on road noise and how smooth the ride is. Thank you Tracy Grauf for recommending Roseburg Tire Pro's. Great people, Great service and Great Prices.

Craig Hobbs

Best prices I've found and nice people.

Jeff Webber

Awesome deals

Christopher Pond

I greatly prefer Tire Pros and their great service over the other tire places in Roseburg. At least they aren’t political with political signs posted everywhere. Very professional business.

Teresa Anderson

They are quick and friendly

chad alcock

The service is great, and usually can't beat the prices.

SectorStar

Went in for a simple tire rotation. I called ahead of time and made a 3PM appointment. I showed up about 30 mins early. I was not expecting them to start my rotation if I had showed up early, and even told them I wasn't in a hurry due to running some errands and not taking as long as I thought they would have. Despite trying to be polite the female employee working the counter was very rude. Around 3 PM another customer started to get very antsy because he had a 1:30 appt and at 3:05 his car had still not left the parking spot from when he was arrived there. He went to go complain to an older gentleman who I assume to have been either the owner or someone near the top about how he had been waiting over 2 hours past his scheduled appt and work had yet to be done on his car. The man's response was something along the lines of "well you go out there than and slap the mechanic upside the head and tell him how you feel, I'd be proud of you actually if you did that!" If I had responded to a customer like that at my job, I'm not sure I'd still have a job after. I also noticed several people near the front counter/desk sitting on the bar stools that did not appear to be customers or employees, but simply people just "hanging out". I suppose theres nothing wrong with that, the problem was this same older gentleman would wait to finish his conversations with these people instead of helping the PAYING customers that had been waiting for 5-10 mins for someone to help them When I made my appointment I was told that it would only take 20-30 mins to have my rotation done. Around 4 PM I saw a mechanic bring in some clipboards with keys attached to them and set them on the counter near the front desk. 20 mins later the female employee working the desk picked up the clip boards, and to my disgust I learned one of them was mine......that means I had been sitting there for TWENTY mins after work was done on my car and no one could be bothered to tell me? An hour and a half later I left the place for my rotation that was only supposed to take no more than 30 mins. My time is very valuable to me, and I will not support places that waste my time like that.

Kathy Pinkerton

I haven't been there yet

Thadius Anderson

Great quality and speedy service. Awesome customer service.

B Review

Went into tire pro with an appointment for rotate and balance and waited 25 minutes until someone acknowledge my presents. Finally when the lady ask why I was there she couldn’t find my car information or appointment. Then another customer came in dropped off their keys and left, thinking my vehicle was next since I’ve been there for 35 minutes and mechanic grabbed there keys and took it back before mine. Then after a 15 minute personal conversation between tony and the mechanic tony finally got off his ass and grabbed by keys and went outside to come right back in and say they can’t rotate or balance my tires. This place has gone downhill with there customer service I’ll never take my vehicles here again.

Katie Pope

Best tire shop in Roseburg!

Mitchel Ross

These guys are awesome

Asher Faber

Solid service

Chris Ivy

Excellent service great deals

Elite Taxi

Excellent

Michelle Walker

Great service and great prices.

William Wheeler

Very helpful people . With the knowledge of what is needed for vehicle.

David McDonald

Quality shop. They go out of their way to explain the situation and present options accordingly.

Richard Thorp

Outstanding business best tire place in the coubty

Vanessa DAVIS

The service at the front desk was quick, they were knowledgeable, and easy to have friendly, witty banter, especially Rick. The mechanics were experienced and helpful. They did not install or charge me for parts I ended up not needing, that is so appreciated for someone on my budget! The superior customer service, the staff, prices and honest business practices, earn this local shop a big thumbs up and 5 stars!

Helen Dendauw

They did a great job on my wheel alignment!!!

LaReina Petersen

I love this place! Fast service and they give you the best prices in town!

Keep It Bent!

Have only been using them for about a year now, but they have taken good care of my wife's car and my truck. There's a small waiting room w/ TV, vending mch. restroom and free coffee. I would recommend them to others.

Phillip S

Always a great deal and wonderful customer service.

Steve Urbaniak

Great service!!! Great Costumer Service!!!

Simpson Simpson

So far, excellent !

John Jonesburg

Get my truck tires here. Good orodu ts, good prices and good service.

Jeri Parret

I get my oil changed and purchase my tires here. Great staff! Very friendly and helpful.

Brennon Jenkins

Got new tires last September had then put on. Since then had them check them 5 times still losing air said it was my neighbors I made sure it wasn't didn't help at all waste of time not going there again.

Christopher Mack

Great customer service and prices. Everyone was every helpful.

Doug Rolsing

Awesome place. Got me in and fixed my flat tire right away.

allen ezelle

The only place to buy your tires!...

Jason Weber

Rick is a great guy, hit em up and he will handle all your tire and rim needs!

Don Stratton

Check for their sales

Kara Black

Awesome employees and prices

kim bass

The crew iside the store and in the bays are awesome. They fixed my car for the best price and are very friendly. I go to them for all my car needs.

Robert Hoag

They really me out when I had a flat tire they are really nice I give them a Five Star Plus. I recommend them to anybody down here in Roseburg.

Christine Hall

Nice people

BARBARA Knebel

Helpful!

Hitman5150

Broke an irreplaceable tire hub cap

Thomas Hope

Best price on tires in town

Tobi Walker

Another great visit to the Tire Pros! In at 1, out at 2. The free wifi let me catch up on some work as I waited, and, as before, my pooches were welcomed even though the Beagle, Mercedes, decided the doorway mat was more comfortable than the tile floor. Thanks, Tire Pros, and I'll see you soon for a new Windshield Wiper!

Kelly Stancliff

No matter what I need done Roseburg Tire Pros is there. They are friendly and efficient. Roseburg Tire Pros service is always done in a fast matter. No matter what you need done Tyler, Matt and the rest of the crew will take care of you!

Stacey Knuuttila

Fast & reliable everytime. Love the Folks and exceptional service.

Shando Craigslist

Went in with a screw in my tire, they were able to patch it and to my surprise, it was free of charge. I'll be checking back there first when I need new tires on the truck.

Mark M

Awesome customer service.

Robert Thompson

They were very nice about getting my rounded lug nut off my car for me...I didn't have a way or the told to do it and they only charged me for like half an hour... And they made it so I could finish replacing my brakes

Joe Broyles

Crappy customer service. Seem disinterested.

sarah sheppard

Fast friendly service

Dave Leroue

Great prices a little slow.

Shannon Garner

Great place to get tires. They are efficient and willing to go the extra mile for their customers.

Tim Wikstrom

Great service

Anna Senter

Highly recommend

zecleeb

Went in for new tires. Had changed my oil myself a couple days before and the day after they put my tires on I noticed a leak from my oil drain plug. Jacked the car up and went under to check it, quickly discovered the problem was that they decided to completely strip out my oil pan threads. I snugged that bolt myself! I just came in for new tires! talked to greg the mechanic on the phone and all he would do is offer me is temporary replacements like a rubber plug. Took no responsibility even after I told him I drained my oil myself. If anyone reading this has had experience with a mechanic stripping out your oil pan threads you know how much money they just potentially costed you. Somebody took it upon themselves to tighten the hell out of my bolt even though it was perfectly fine and completely screw me. Luckily I found a $20 permanent fix called an eco plug. DO NOT go here for repairs. And if you get tires installed here BEWARE.

Mom Is Salty

This place is amazing! Went in for new rotors and tires, and they gently informed me off some other pressing issues that needed done. They didn't gouge prices, they gave me a very generous payment plan, and they were super friendly! 10 out of 10. I'd recommend to anyone.

Chris Hunter

Great work, customer service and good prices.

Carol Opp

Friendly Service & Good Deal

Lazerian Droyd

Best place in town for tires- friendly employees that know what they are talking about~ And Reasonable pricing on Tires and Wheels~

Ryan Baker

Excellent tire shop, knowledgeable and friendly staff. Quick service, good value.

Ryan Smith

Always good service.

David Cronquist

Awesome service great people

P C

GREAT SERVICE, got my son needed tires, breaks and even helped his establish credit

terry jones

Absolutely the best tire shop in Roseburg. Dont even waste your time with Big O or others, this is the place, and its local folks.

Dan Carson

Fair on everything nothing exceptional or disappointing but way better under prior ownership and staff

Bob Garza

Great Service and Fair Prices on Parts and Labor.They get you in and out pretty quick.

kenny ingram

Great price on some lug nuts plus install.

Terri Singh

Omgosh...great service n far pricing

Ron Schofield

Nice folks, but soooo slow! Been getting my oil changes there for several years. It used to take 20 or 30 minutes in and out. Then it started taking an hour. My last oil change, with a scheduled appointment, took one hour and forty-five minutes. Unacceptable. Think I'll go elsewhere for my next oil change.

Gargorilla OG

There guys did a quick job of putting tires on my truck and rotating them. I recommend Roseburg Tire Pros to anyone looking for tires in Douglas county.

j. zee

Diehard Les Schwab fan... Tire Pros I better, WAY cheaper, and what Les Schwab used to be...will go here forever more now.

Kai Brooke

Above and beyond! These guys are super duper. They gave me a ride to get groceries while my car was being worked on. Great conversation and very kind, top notch service. I won’t ever go anywhere else now.

Jason Marcs

More like tire amateur's.....

Sean Wolfe

Good customer service, good deals, reasonably fast and friendly have recommended to friends

Dennis Hudgins

They didnt us in there with our flat. Had to find another place for service. I wont be back.

Gary Lloyd

Great prices and awesome service!

Adrienne Verbeck

Did a great job in taking care of my granddaughter's purchase of new tires

Awesomeang L

These guys are Awesome!

Shelli Yeary

Went in today to get tires put on my vehicle & they were absolutely amazing. I don't remember the gentleman's name at the counter but he was very warm & welcoming & even made small talk with my adult son while there. Lance put my tires on & did a great job. Listened to what I wanted, asked which side I wanted facing out & even asked if I wanted to keep one of them so I had a full size spare. After all was said & done it only took about 45 minutes for me to be driving out of there with brand new tires. Local businesses win again!

Penny Allen

Very good and caring service

Deven Armstrong

Use to be a good place to go but last few times we went in we had bad experiences we are done with this place. It's all about money now, go in for an alignment because the tires are wearing wrong guess what? they won't do anything with it because the tires are too bad, we planned on buying tires But past experience tells us do the alignment first because if you don't guess What? They will always find something to replace before the alignment and its always a way over priced part but they will sure sell you the tires with no problems. Who whats to buy brand new tires with a bad alignment? We won't be back I suggest finding a company that still cares about the customers.

marylee butler

Expensive and really rude staff

Korinna Starr

They were the best priced for my needs...got it done on time with smiles on they're face...we'll just see if their warranties hold up...Les Shwab mentioned today that they get a lot of dissatisfied customers that came from tire pros, due to warranty issues. Anyway so good so far...thanx tire proz

John Dinger

I tried to fit my truck in for a tire rotation and they fit me right in

Pat Neil

Great staff. Never really a line to be helped. Comfortable waiting area with a vending machine and a fridge with free waters for customers. Got a great deal on tires here and went back later to get my entire braking system done. More than fair treatment of customers and fair pricing too. I recommend tis place to anyone.

Jennifer Riesen

Amazing service

Ryan OSullivan

Great Professional Services!

Melvin Harris

Extremely busy but they fit me in within a 1/2 hour window. Great staff! No more Les Schwab for me

Kathryn Richardson

Best place I have been for tires. So helpful.

Ed West

Quick, friendly and they went the extra mile. Service is the best!

imelda crandall

Good and fast service

colt harrison

Liars. Thieves.