Reviews of Gills Point S Tire & Auto - Newberg (Tires)

Marc Dana

They are a little more expensive than the fast lube shops but they use a better product and their tire prices can't be beat!

Dan DeHaven

Long time customer at this shop. Always friendly and fair on pricing. Came In for a standard tire rotation in a hurry, and was out of the shop in less than 15 minutes. That won’t always be the case if they are busy. Very courteous and the team hustles.

karen farrington

good service as always

Nicole Clark

The staff were very courteous & kind. I came in for an oil change with my Mom & my son. They made us feel welcome & were quick as well! Thank you Point S!

Seth Stilwell

These guys are friendly, honest, did an awesome job, and the price was right! :)

John Goehner

The wife and I have been coming here for sometime and we have always had the best of Service. Great place. Thanks John & Joanne

Charles

Great place to get tires. They have a AwD road hazard insurance for all four tires not just 1 like most places.

Lex Agapinan

Great service here. Larry, the manager is kind of intense, but in a good way. I came in on a Friday with a problem, he got me on the schedule for Saturday afternoon. He actually called me in earlier due to an opening and got me out of there for less money and time than initially expected. He took the time to explain what had caused the problem, then offered to rotate my tires (I got them at another Tire Factory). I will return.

J F

5 stars for sure. The employees at the Newberg Oregon location are the best. Their honesty and integrity are spot on. I would recommend this Point S location to all that are needing any of the services this place offers. I will definitely be going back.

william ressler

Had a slow leak on my driver front tire went into Point-S the guys took care of me with no problem whatsoever. Since I bought the tires there the tire plug was free. Awesome service very personable had coffee and water while I waited. Thanks again guys...

Michelle Harris

This may be a bit out of town but worth going to! The management communicates professionally and sets expectations for the service. Good range of tires and prices!

Philip Nelson

Good option if your butt and wallet are tired of "sudden service"

Shirley Seaquist

Best service ever,,,great prices on tires,,,,best prices on oil changes!!

Kirk Petersen

Great customer service. Found the problem with my tire sensor light and got it fixed fast at a great price!

Shiree Plett

I am here 30 minutes before closing a 15 minute mount and balance is apparently not in their skill set lost a customer for life. If metal is showing on your tire and they want to close. Sucks to be you.

kevin crow

Bought some new tires a couple months ago. Ran over a screw this morning after dropping off another vehicle for repairs so was stuck at home. These guys came to my house, pulled the tire off and repaired it for me! Thanks Gills! you have a customer for life!

Daniel Son

I just got home from a scheduled appointment to have an alighnemnt performed on my 2003 Forester. The alignment never happened, but for good reason. Andrew and his technicians noticed my Forester was in need of a fonr lower control assembly, ball joints before an alignement could be performed. He alerted me of this by phone and said he would have an estimate of what the job would cost for me when I arrive. Between the point he called me and I arrived he had done some digging and found out that the work I needed performed was covered under a recall that I never knew about. Without Andrew taking the intitiative to look into this matter I would have been none the wiser. He essentially saved me a couple hundred dollars on labor and weho knbows how much on parts. I am going to have this job performed at the Jim Doran Subaru since I will not have to put any money out of pocket. However, due to the honesty and integrity Gills Point S Tire showed me I will be going to them for any future vehicle repairs my family needs. I recommend them if you are looking fdor a good honest auto shop.

Sharon Sands

I had a flat tire that could not be fixed. Came in and they helped me with the correct tires. I only waited about 40 min. I had no appointment. Also had a running light out they fixed that even though it was hard to get at, they joked. I felt very welcome there. Planning on all my car stuff to be done at Gills point S tire.

Gerald Hosler

I received immediate attention upon arrival for the repair of a slow leak in one tire. Larry and crew provided quick, excellent service. I waited less than 30 minutes. I'll return when I have further need.

Samuel Newell

Excellent service, very pleased with the speed and quality of their services.

Paul Weigel

Service was excellent, they had to order my tires from another store, and had them ready for me within 2 days (it was the weekend). Price was phenomenal, no tire shop near where I live can come close to the pricing that Point S has.

Jeff Capellen

Great customer service, good value. I've been coming here for a while. Always do work above and beyond expectation.

Kandie Comfort

I received excellent customer service and expertise. They took care of my concerns and my tires promptly and they got done quicker than expected.

Jesse Yellott

These guys are reliable, honest, and do their best to take care of anything you need. Larry recommended some winter tires for me as I head through the mountains frequently, and they worked perfect. I never lost traction and am glad I listened to his recommendation. If you want a great tire shop come here.

Jason Wright

Great tires

Owen Hunt

Amazing crew in every way. Got a great deal (price matched to on line) on a new set of wheels and tires for my F150. They where helpful with product knowledge and expertise. They have earned my business for sure.

sam keeran

Always have good service here, prices seem fair compared to other tire shops. Like that it's close by and easy access.

Toni Charles

I find that Gills Point Tire Store is extremely reasonable priced. I go there for my Oil changes and tires. The staff is very friendly and helpful, and they never keep me waiting any longer than possible. I would highly recommend them to all of my friends and anyone else who has similar needs. Having lived in Newberg for 16 years, I've tried just about every other competitors in town, and I have to say that The Tire Store is by far the best in town!!

Whiten Blacken

So I have been going to to Gills for years and there service is excellent. They have fixed multiple flats free of charge and have one of the best tire warranties included with tire purchase for no additional fee as long as you follow recommended tire maintenance schedule.

Stacy Kirk

Only place we get tires and oil changes!! Best prices in town!

Holly Smith

I stopped by about a couple of weeks ago on my way home from my dad's house in Washington. I just had an oil change and wanted to get my tires rotated (my dad didn't have time to do both). I get there and barely no one as there, they took my car to the back right away and got started. The manager came in and said that the back brake pads were down to about 16% and that I needed new ones. I called my dad and told him, and I told him I would come up in a couple of weeks for him to do the brake pads. (My dad was a mechanic for over 40 years for the Army National Guard, he's the only one I trust with my car.) My dad just got done pulling the brake pads out and noticed the pads were at least 50%. I'm not ever coming back to them. I'll stick to my regular Tire Factory in McMinnville. That's the last time I trust someone's word without seeing it for myself. The only reason they got 2 stars because I was in and out in about 20 minutes. Quick service is the only thing they got going for them.

Sara Wimmer

very helpful and personal experience. fast and quality service. cheapest place to get my tires done in town.

Katherine Khaw

I went in to get my tires rotated, and it had been a little bit since I had been to this location and they have made some changes to the inside waiting area. I was able to grab a quick easy cup of coffee, and add in cream and sugar (and flavored creamer if you wanted) and grab a nice cold water as well as add flavor if you wish. I also really appreciated their charging station, being able to charge my phone and work on my laptop is a great benefit while waiting for my car to be checked out. The manager is very nice and knowledgeable, and takes the time to educate, if needed.

Charles Keller

I went in to get a quote on an alignment and 2 tires on Saturday July 14th was told 87.70 a tire $50 for an alignment, I was then told since I was a veteran he would give me an additional 10% off so that adds up to $225.40. Then when I go in for my appointment there is things they are not up front about,,an additional $9.50 for the tire stems ,,so in and balancing $29.00,,and of course they say the support veterans but didn't receive there 10% support there either,,,oh let me say that they said I needed a 4wheel alignment at $99.50 but they discounted that $39.55 hmmmm,,so my bill totalled $273.85,,I don't mind paying my bill but I like upfront honesty not a salesman selling me and saying things that they don't honor,,I would forgive them about maybe forgetting I'm a veteran but having served my country being awarded a bronze star which is on my license plate it is hard not to notice,,mind you it's not the money it's the lip service and the promises that are timely forgotten when its time to pay the bill that gets me,,I want to support all local businesses but this is a prime example of giving a private business owner a chance 5o be honest and upfront and completely failed I have 3 other vehicles and now with this one visit I will try someone else so sad ,,,,

Bell Fri

I called the Tire Factory In McMinnville, And spoke to a man named Brian. I had a nail in my tire and he listed all of the ways as to how to fix the issue. He quoted me a price of 15-22 dollars to remove the nail, and seal the hole. When I got there, Brian removed the nail and used a spray to see if the nail went through the tire. Luckily it did not! He then sent me on my way free of charge! If I ever need tire services in the future, I will definitely go back there.

Peter Martinez

Went there today and walked by an employee who was outside, stood by front desk. Saw employee's through the window and nobody came over an asked me if I needed help. I sat there 10 minutes and I finally left. I get if your busy, but someone could still come see what I needed. There was only 1 vehicle there, so I think someone could of came up. I've been buying tires from there, when it was tire factory for years. Won't be going back!

James Morales

Great staff working at Point S tire. Great customer service and will do lots of business with them again!

chris Ritter

Great service as always. Larry does a great job of taking care of all five of my rigs.

Derek Martin

Keeping with tradition, the employees put forth wholehearted effort to make customers happy. While management, logos, and names may change, I've come to highly appreciate the level of competence associated with this place.

Bryan Hockett

Friendly staff and excellent work. My car drove way better after the alignment and they didn't push extra services.

K Mathison

Always get great service!

Kayla Hodgson

We needed new tires and an alignment. We have always gone to Les Schwab but my husband wanted to call around to compare prices. We ended up paying overall $60 less by going to Tire Factory - and they even gave us a card for a free oil change. The men helping me were also very professional, polite, and gave excellent customer service. We have found our new "home" for all our car service needs. Thank you!!

Vicki Lewis

Very professional and efficient. The waiting area was pleasant and had amenities to make the wait easy.

Keith Keating

Fast and friendly staff with straightforward service options.

Molly Rennick

Have been coming here as a repeat customer for some time. Even bring my car in for oil changes now, after getting tired of the terrible service at jiffy look lube. This most recent experience I brought my flat tire in with a bent rim. My husband went to a pick and pull out yard and found a rim to replace the bent one, so I had that with me in my back seat as well as the original blown tire in the trunk. Charlie called earlier and explained I'd be in later that day. As we expected the blown tire could not be salvaged so I had to buy a new one. Gabe talked very straightforward to me, did not condescend or try to up-sell me, in fact first giving me the option of only buying the 1 tire I needed. They did however, fix the rim on my blown tire free of charge, then place the still decent other tire on now-fixed rim giving me a spare tire instead of a donut should the need arise again! Wow, what service. After speaking with Gabe in the lobby, another customer looked at me and remarked something to the effect of "Aren't they just great?" Every single time I'm here I get helpful, friendly, authentic service and come away pleased with the experience. I never take the time to write reviews ever, but as I was driving home I was thinking they really do need the recognition for doing excellent work consistently.

Greg Woolsey

Always the best service with a smile. Good prices, trustworthy diagnosis and results. Used them for years with only excellent experiences.

Ronda Arbogast

Tire inspection, and oil. Its our 1st stop for boat and rv tires. Give them a try.

Jacquelyn Devitte

My experience with Gills Point S Tire and Auto is A-1. They are always kind, courteous, and prompt with service. They have always answered my questions about tires and have taken time to research my requests for a certain type of tire too! Thank you Point S for the care you take with my patronage.

David DeHaven

Larry and his crew are committed to providing you with the best service. I have always found them giving me an honest appraisal of what needs or does not need to be serviced.

Forrest Buchanan

Customer service sucks

Ken Wise

I'm glad I brought my car to James and his crew. They made everything I asked for happen. My car drives like new! Thank you!

jamison shults

Top notch assistance They found a major issue that could’ve caused serious damage to my car, and wouldn’t have been caught otherwise. These guys are extreme professionals and I would recommend them to anyone

Brian Rake

I have been using this tire shop off and on for the last 10 years. The owner and his employees are always helpful, courteous and professional. Today I was in and the owner helped me to save a couple hundred dollars. After this experience they will be first on my list every time.

Sarah Hauge

Mike was so amazing he picked up my car from my home in Donald fixed my tire and dropped my car off at my job. I didn't realize he was so amazing even and I got a ride home thinking my car would be there and nope, right at my work waiting for me to drive home. Way above &beyond! I won't use anyone else!

Jason Warshawsky

Went in to patch a tire. It was free upon signing up for rewards program (also free). Really liked the service and attitude of all. Especially manager James.

Lucky Dude

Good service good price

J R

Great service. Best prices..

Alex Roosevelt

I went in to drop off my Ram dually with 22.5" wheels hoping to improve the shimmy in the steering wheel using balance beads. Gabe greeted me at the counter and starting asking why I would no spin balance the front wheels instead of using balance beads which I didn't know was an option from what i've heard or read on the web. Gabe got me right in was able to take care of my issues. Long story short, leave it to the professionals at Point S in Newberg as they have the expertise and knowledge as well as over exceeded my expectations!

Toni Marrin

Great service as always!!!

Michael Dubois

Fantastic customer service. Great service car drove like a dream all the way home. Great job Gabe and crew.

Jose Chavez

Great service, friendly and on time.

Beth Zulaski

Wonderful customer service. Fair and honest pricing.

Ernest Nieschmidt

These folks could not have been more helpful.

Brenda Jolliff

I was really happy with the customer service here. They spent some time figuring out the problem with the "tire light" that had come on. Turns out it was the low windshield washing fluid light, ha ha--but then they were kind enough to top off the fluid-- problem solved. Free of charge. I'll be going back here to fix my "tire" problems!

Eric Stone

Great customer service and they did an excellent job!

Devon Hart

Prick hung up on me when I called and asked a simple question

Lauren Casey

My entire family uses Gill's, I love Larry, the owner! He is great and so is his staff. They are affordable and fast. Highly recommend

Arnulfo Falcon

Honestly the best around in the bussiness that I can trust. They have been taking care of my truck for years and I'm very grateful! Thanks Gabe, you guys are awesome!

Kristen Richardson

Gabe was amazing he is the most trustworthy mechanic I have met, I went to meineki in newberg and they lied straight to my face and tried to charge me 930 dollars for a brake job I didnt need. I called around to try to find a cheaper option and was happy when I was quoted 585 !! Gabe did an inspection and called me back to tell me I didnt need back brakes or rotors that the front needed to be done if I didnt want to have to bring it back in 6 weeks , I said go ahead and let's add an oil change. I walked out paying 355 and couldnt be happier my car is riding smooth and breaks are wonderful!!! Take your cars here if you want trustworthy people !!

Jimmie Davenport

Very nice experience with my flat repair. They were efficient and took the time to check all of my tires and let me know the condition of the tire air sensors on my vehicle. There was no pressure to buy something now. I will go back when I need tires for sure!