Reviews of Quick Lane at Buckeye Ford (Tires)

Tim Weaver

You can change your own oil or come here for the same price. The quick lane staff are very professional and knowledgeable. This is a no BS zone, and I've never been encourage to do more then what is needed. When the American Rd Cross comes by the Quick Lane tends to through in a free oil change.

Katie Lindsey

I appreciate the customer service the most. Sometimes when a woman goes in these kind of places the men treat you bad. But all the gentlemen here treat you very well. Shout out to Anthony who treated me the best so far Friday. I would give them five stars but I was there about an hour and a half for the works oil change.

Kyle S

I have had my Ford Fusion serviced at this facility twice and it was above excellent customer care! A+++

Bob Bing

Great place for vehicle service I won't go anywhere but here Anthony the quick lane manager and his staff are second to none

Peter Janney

Did a great job got me in last minute before I had a trip!

Jeffery Childress

These guys always go above and beyond. Very trust worthy. They actually care you can tell

Ted smith

Good people fast at getting you on your way

Kyle Olwine

I have three vehicles that they maintain. They do an excellent job and very friendly. I drive a lot of miles and hardly have any problems. They keep my vehicles in great shape.

Tina Adkins

Had a great experience, and renewed my faith in Buckeye Ford. Everything was done as asked. Thank you, for great service.

josh meadows

Great service, friendly staff. Anthony Smith takes care of all your concerns!

Amber Martinez

Always friendly staff well organized and good prices.

Michael-John Smith

Stood in line as the manager ignored me and answered 2 phone calls... so glad I purchased Fords premimum plan that allows you to get free oil changes.

Carol Nolte

Always excellent.

B J Bryant

Anthony and crew fixed a tire in a hurry for us tonight - amazing service and attitude.

vicky wilson

Did a good in a timely manner, I'm pleased.

Victor hobson

These guys have really messed stuff up with my wife's car. They stripped out and broke bolts on her under car shield and didn't bother to tell us they broke anything. We didn't find out until she was driving down 70 and it started dragging on the ground. Took it back to them and they replaced it. Great right? They then did the same thing again. And the same thing happened going down 70. Now they put the wrong oil in her car. I brought my own oil to them to use which hasn't been a problem and did the same thing with her car. The only way I knew they used the wrong oil was because I had oil analysis done. I will never go to this place again and would never recommend anyone going here. They have totally lost my trust

Donald Zehner

Bob and Anthony are awesome! They have a great team and they care about their customers. I trust them with my vehicles and never feel that they are trying to sell me on unnecessary repairs.

Cherisa Lamb

Wonderful customer service. Leland was very quick, efficient and, knowledgeable!

Cameron Anderson

I had a shuddering in my car while making long drive on I70. I looked up closest auto shop that was open after 6PM. This was it. From the beginning the guys at shop were great. Test drove car, put up on lift quickly, and discovered my front right tire had an internal belt broken and was about to burst. They replaced my tire super fast, were very professional, and got me back on road in 45 minutes. I HIGHLY recommend this shop.....saved my Friday evening and possibly my life....

Jon Jernigan

Justin and Derek are awesome! I called 15 places about getting an oil change in an rv. Everywhere blew me off.. not These guys they gladly took it on and where very good... I will be back!

Cara H

Awesome customer service!! Worked me in the schedule when no one else could. Will definitely be back!!

RYAN LANHAM

Wow . . . Great service fit me in for a car inspection took great care of me. Appreciate their help would highly recommend.

Rodney Burmeister

They did an outstanding job for my oil change.

Richard Diss

I purchased a vehicle at Buckye Ford last December. I’ve had 4 oil changes throughout the year from Quick Lane. I’m very sceptic on there practices. During the last 3 visits they’re trying to tell me something else needs repaired. Back in June, they was telling me that both air filters needed changed and I also needed a fuel treatment ( I didn’t get the work done ..75$ for both ) The next 2 visits they said my filters were fine, and no mention of a “ fuel treatment” was needed?? By the way, I never have got the filters changed. My front brake pads miraculously gained thickness from June to Today 11/10/2018, they went from a 6 to a 8 thickness and My rear pads went from a 4 in June, to a 6 in August and today they was a 4. I received a phone call and was informed I needed pads on the rear for a price of $ 532.12. My oil change took 4 hrs on my day off and when I asked why it took so long it was because “ they had other work “ pop up on the cars that they was working on before me today. When I questioned why my oil change took so long? And why they’re trying to say I need more work done ( air filters and brakes ) I was told “I was a liar, and I didn’t have any proof on anything I was saying and ..What did I want, A free oil change? As the guy at the front desk threw my debit card back at me. I informed him that I’d never be back for any type of repair ( unless my warranty is needed ) and I’d never purchase another vehicle from Buckeye Ford in the future.

Dianna Parker Howie

I ran over a nail thirty minutes into my trip to Chicago and found Quick Lane doing an internet search. Customer service from Anthony was awesome—friendly, informative, and fast. Service was done in less than an hour and we were back on the road without any issues for the full trip and back home!

Nora Young

Very friendly service.

William Jones

Employees are prompt and professional.

Roger Hart

Fast service. Quality. Associates offer great service.

Robin Depew

Very friendly and fantastic price for tire alignments

Eric Gabriel

Had oil change done, and paid cash. Keep getting a bill saying i owe for the oil change. So the guy that to the money must have pocketed it and marked my account as credit. I will never go back.

Brittany Thompson

Absolutely adore the people here at Buckeye Ford. They are friendly and professional and I have made many friendships here. I absolutely adore these people and highly recommend them.

David Bradley

Amazing

Doug Hopkins

All the employees were absolutely awesome! Especially Scott and Mark. Please call them for your service needs they're definitely up to the task!

Alissa Reigle

We only purchase & have our vehicles serviced by Buckeye Ford. I have never had a dealership treat me as fair & like family!

Keith Church

Did a great job quickly.

Thomas Keller

Customer service was top notch. From the moment arriving to leaving, we felt valued and understood. Anthony was quick to respond to questions and give options. We were in and out in less than an hour. While waiting for the car to be done, I overheard Anthony talking to other customers and noted his consistency in service with how he handled their questions and concerns. Definitely recommend this place for service.

Lacey Smith

Great service advisors! Good, work done quickly.