Reviews of I-29 Automotive Service and Towing (Tires)

Laney Derp

Very rude! The man who towed my car a couple weeks back YELLED at me. He even had the audacity to try to give me a lecture during the tow in a hostile tone of voice.

Butch Schwanke

These guys are amazing, my lower ball joint broke at about 5am labor day weekend, wrecking the axel as well. In spite of being busy as hell they managed to get my car in and taken care of at a much better rate than I expected, even tho they wouldn't skip the axel which was drivable by reasoning of if it's not gonna get done right they weren't going to do it at all. I'd have to say I'm very impressed at how dedicated, hard working, and professional all the employees are. Thank you guys for all the hard work. I can say I will never forget how much you guys helped me out and come the holiday season mark my words there will be a card with a little something extra for going above and beyond. I will most assuredly be bringing my vehicle in for preventative maintenance. Thank you guys a million for everything. I highly recommend at least getting a quote from these guys before calling anyone else.

Mei Li

They absolutely have no idea of how to do alignment. They did my alignment, told me the alignment is perfect now. But the car was still driving weird. Went back to them. Told me all kinds of lies to try to cheat me to change parts that should not be changed. I went to Firestone instead. Firestone told me my car is completely out of alignment, as much as 2.5 degrees. It's ridiculous! A bunch of dishonest people without necessary skills! Once you paid them, they will not be responsible at all! Be careful!

Petro Hnatiuk

Non 24(((

Demetrius Glover

Good labor costs and knowledgeable staff

Genna Boyce

I went through my insurance company to tow my car to an auto service that I had an appointment at. The insurance company assigned me this place. They were supposed to pick my car up at 9-9:30 am and they didn’t show up. I called them and first they told me that I was not on their list to tow. So I called the insurance company and they said I should be. It turned out that they had me under my grandpa’s name that was on my insurance and not under my name that had the car problem. I was told they were going to show up in an hour and a half, so I left to do something I needed to do at that time. I came back a half hour before they were supposed to show up and waited. Again they did not show up when they were supposed to. I called again and again had the situation with not being on the list and being under my grandpa’s name. They figured out who I was and told me that they came 54 minutes earlier, but I did not receive their calls or the insurance companies call due to a phone glitch (no one’s fault). Since I was not there the tow was canceled, however, they told me that I should call my insurance company to get it set up again and once that is done they can come back. I called my insurance company and they said they’ll set it up again, but then was called an hour later from my insurance saying that they were not taking anymore new calls. I had called off work to make sure my car got there and ended up wasting so much time for nothing.

Petra Boudjouk

Excellent staff and highly recommended to everyone

Elizabeth McAulay

Awesome place! Nate extremely professional, very calm & reassuring, called with prices, did the work in time frame quoted. Wouldn't take my vehicle anywhere else while in Fargo!

Maggie Richardson

I have used I-29 Auto servicing for almost 10 years now. I value their opinions and trust their pricing. Their auto mechanics are friendly and knowledgeable. The staff are informative and make you feel comfortable. The job is always done right the first time. I recommend using their service to anyone looking for an honest opinion or who needs repairs done. They are great!

Vanessa Holzheu

NOT GOOD CISTOMER SERVICE AT ALL. Very poor customer service. Driver called to find out where we were. Told him we are West bound on I-94 at mile marker 10. Dont get any better for instructions than that. He said he could find us. He called in and canceled the call without calling us back for instructions on where we were or telling us they weren't coming. We have towing through my warranty and I-29 did not even call the people that hired them to ask questions and that they canceled the call. Waited 1-1/2 hours along side interstate and no help.

kerry bittner

Do not use. Waited 2.5 hours on side of road. Terrible customer service also.

Vitaly S

Declined service. Told me not interested when I was in need. Dont Recommend.

Mrs. Jenkins

SUV was stuck hardcore during the past blizzard. We were too high centered and had no choice but to get towed as we were in the middle of a street that the city plows had not gotten to yet. Neighbors had tried to help us get unstuck with shovels and snow blowers but nothing worked. We called and there was a little bit of a wait time, but it was to be expected as TONS of people were stuck all over the place. The gentleman who got us out was very professional, polite & made us feel safe. I believe his name was John but I can't remember for sure. It was soooo cold and miserable out, I don't know how this guy could keep up! But he got us out & we were very grateful. I would definitely use this company again if my husband decides to get cocky w/his SUV and try to go through a pile of 3ft of snow... Thank you for working so hard this past blizzard!

Bernadette Lies

Reasonable rates, fixed my daughter's car window & etc... Small business, good work that I've noticed so far. Alot cheaper than the dealerships.

Nick Gumke

Very fast and very friendly.. Everything is very affordable.

Justin Helmke

We had a truck stuck on the job. They had a truck down and still had us out and on to the next job in less than an hour! Fast, Friendly and got the job done at a very reasonable price. Highly recommend them.

Chris Edwards

Been bringing our vehicles here for repair for the past few years. I recommend them for inspection, trouble shooting, repairs and also tires. Good communication and fair prices for quality work.

Vincent Levi

Never get an allignment or any type of service done here

Pete S

Got a starter put in a Ford focus.$667.00. I called auto parts stores, other auto repair shops. I got a price of $350.00 to $400.00 Does that sound fishy. But the kicker is I also was told the alternater needed replacement to. That wasn't done. Labor must be high. $200.00 or more. Never again. Beware.

Cody Walls

These guys put in a lot of effort with my car trying to find parts for an uncommon car that has very little parts available for it. They went above and beyond to find low cost parts to save me money, and made sure that it was fixed correctly. Thanks a million for your efforts!!!

Pete V

I had a tire issue, they fixed it quickly. Prices are fair. The employees are helpful and friendly.

Alexander Taylor

Car battery died, GM organized for I 29 towing ti bring my car to Chevy Gateway. Tow driver got here, parked by the garage for 5 mins looking at his phone while I stood waiting. Then finally i went to his window, and asked him if he was ready and if I can show him to my car. He says "Yah yah I'm in a hurry let's go!" I told him I would leave my keys in the ignition, he brought it to Gateway but just dropped it off without saying anything to their techs. According to Gateways techs he must have left the keys in it, nothing.

Bruce Anderson

Nate & Mike are awesome. I 29 did a great job and the service was outstanding. I would highly recommend them for your auto repair.

Brett Steen

I had my car towed and repaired through them. Andy, the guy who came to tow my car was really nice and professional. My repair was quoted on the phone to be around $60-75 for a quick alternator replacement, but ended up costing over twice that amount because somehow they took two hours to replace an alternator, which should be a 45 minute job. Also, even though I had an appointment, and I showed up early to it by taking a taxi, they couldn't get my car in until the next day. Then, they didn't even call me to tell me it was ready. I had to call them and they were just like "Oh yeah, it's ready for you to come get." Very unprofessional guys except for the guy who towed me. Will definitely not go to again.

David LaFond

Have done alot of work on my vehicle. Spendy . I,d like to see a discount.

Niehlis

Very helpful staff. Always get my car needs met.

Larry Sullivan

Friendly service that appreciates your business

Amber Tucholke

I called when my car had a flat in traffic. They showed up immediately. They called me shortly after with a price quote that was very reasonable. Everyone I spoke with was polite and professional. I was extremely satisfied with the whole experience. They made my horrible day better!

Nicki Wieser

Andy from I-29 towing came to my sister rescue after she slid into a snow bank off of 1-94 interstate. Her and I are very thankful for your quick responce!! Thank you!!

Jonathan Erhardt

Always have been honest and reliable what more can you ask of a mechanic.

Nate Hauschulz

Very friendly people and they do good work!

Saynab Hussein

Very horrible customer service. Never in my life have i everrrr received this type of service til I attempted to do business with this compnay. The guy Mike (which was always the first guy to answer the phone ) was extremely rude, very agrumentive , and defensive . He had such a disgusting attitude. I would recommend not to ever do business with this place. Dont even consider this place . I cant stress that enough.

Sylvanus Teboh

They're the best towing company in Fargo. Both times they were quick in responding and cost way less than the competition for doing far more. I rarely do 5 stars so for this one, you can be sure I totally recommend.

Jon Landre

I have always received the most courteous service from the guys at I-29 Automotive. They do good work and have given me appointments within 24 hours of asking for one. They are not inexpensive, but always have fair prices. When I go there, I feel like they know me and genuinely like me. They get me out of their shop as soon as possible as they know my schedule is crazy as a dog training instructor / dog whisperer. I have tried other shops, but I keep coming back to this one because they care about me. Thank you everyone at I-29 Automotive!! Have a very happy holiday.

Dame Exquarous

The owner Steve is a hardcore racist dude, im finna call the better business bureau

Katelyn Janiga

They told me something was broken and I had to get a second opinion on it. Turns out they were just trying to nickel and dime me. Horrible people

Claire Noh

So it was a very cold day and I just needed jump. All the other auto places were so very rude, annoyed by my phone call because it’s not even a good money and they are busy. But I-29 was better than them, and the tech was super kind. Brody was polite and quick! I’ll always call them first before I check any other places in Fargo/Moorhead area 10000%.

Mike Schneider

Called them on a Friday for pricing for a tow on Monday. Guy on the phone said for just a straight local tow it would be $55. I called them on Monday to schedule my vehicle to be picked up. When the guy got there he called me and told me the rate was $65 plus $4 a mile over 5 miles. I told him that I was quoted $55 on Friday and he told me that was not correct. I told him that if I would have known that I would have had another company less expensive do it. I told him I was on the way to pay for it now so he could tow it. I got to the shop to pay my tow bill and they charged me $65. In looking at the other Google reviews I see where it appears someone else had an issue with them quoting one price and charging another. If you decide to do business with them I would highly recommend getting your quote in writing as obviously what they tell you verbally is not what they charge. Buyer beware.

Kyle Hanson

I was taught that if you don't have anything good to say, don't say anything at all. Well, I'm not saying anything. Go to Matt's instead, they actually man up to their mistakes and take responsibility for their actions. (Also, mark your tires. They might forget to rotate one.. again)

Melissa Brossart

Definitely doing business with these guys again. Nate, the guy who helped me on the phone, was so nice and so quick. Devin, who came out to jumpstart my vehicle (after I waited 2 HOURS for Harry's towing to never show up), was so quick and fun to chat with. Seriously, lightning quick service and they've all got such great attitudes. Will recommend them for sure!

McKaylee Swanson

AWESOME customer service. They are all polite and very professional! The service is amazing. I've used their service multiple times for locked keys in cars and also when I needed my car towed and fixed. They are very quick to come and help you! I will always use I-29 Service and Towing.

Mike Olson

Good place to stop

Jayme Thompson

Wouldn't take my car anywhere else. Service is outstanding. Good honest mechanics with good rates.