May 2018, I purchased new tires for my 2010 Honda Accord from an outside source because Dakota Tire does not sell that brand. I called Dakota Tire and asked if they would put them on, the technician said they would install them anytime. I showed up without an appointment (really impressed, that they got me in without an appointment). The techs did an amazing job! It was quick in quick out. A few weeks later, I had replaced my tie rods on my 2004 Honda Accord and I needed an alignment, so naturally I am going to take it to Dakota Tire (I mean, they have treated me good before). This time I made an appointment (no problem) once again it was quick in quick out. Job well done! Then things started to change in July 2018 when the tires on my 2010 were losing air pressure, I called Dakota Tire and they said bring it in anytime, I figured it was a valve stem issue or a slow bead leak, (which I told the Lady on the phone) they said “we’ll take care of it, it happens all the time” I told my wife to bring it in on her day off, she swings in there and they immediately told her that it was probably a nail in the tire (even though I checked the air and three tires were low) Nails in all three tires? How is that possible? They determined it was a valve stem issue, on one of the tires, they corrected the problem but told her that it was a kit that I would have to purchase to fix the rest. I am very confused why I was quoted an $80 price (when I told the technician that it had TPMS) wouldn’t that be part of the service, or the quote? I was under the impression that the quote consisted of taking the old tires off, cleaning the rims around where the bead sits, and check the valve stem or replace them if need be. It is my understanding the more you take the tires on and off the rims the harder it is on them, right? I feel that I didn’t purchase tires for $500 and pay another $80 to have someone weaken the integrity of them. I’m not looking for anything other than complete transparency for the next guy or anyone who is reading this. I was very happy with this shop until this happened.