Reviews of Pep Boys Auto Service & Tire (Tires)

B None

These guys were awesome. Showed up with a golf cart tire that had a bad valve stem. Never had to set foot in the store. Mechanics noticed me pull up and take the tire out of my truck met me and fixed the valve stem within 2 minutes. I will be back in the future if I have any issues.

shane Murdock

Bought 4 tires which came with free tire rotation, but when it was time to rotate the tires I was told that I needed an appointment. I didn't need an appointment when I bought the tires. I will never buy anything else from pep boys.

moran may-rom

Only change my oil. Took a lot of time

David smith

Excellent service and price, I had 2 front tires sourced and installed via appointment. They were friendly, knowledgeable and timely. I'll definitely be using them again.

Josh Adolphsen

Awful service

Jp Mitchell

Went to Pep boys new location to have some new tires mounted and balanced, they did so for a great price, fixed a leak in one of the rears. They even replaced my missing power steering belt free of charge. low stress and professional, would recommend

Anna Araucz

Super nice and knowledgeable guys, l appreciate great service, went beyond standard expectation to resolve issues with my car in timely manner.

dirty dan

Purchased 2 tires. Great price, scheduled an appointment with richard. Was taken in on time and job was completed quickly .

Br Jo

I stopped in to ask about having RV trailer tires mounted, rated E or G and guy at the counter said we can order them but not mount them. He cited they can't do anything with RV rims. Then why is that on the website that you can do ST (Special trailer) tires? Glad we got the attitude before doing any business there.

C.J Finnie

On April 20,2016 we were on our way home to Canada from Santee SC where we had been camping. My husband were looking for an RV store and was told there was one in Clayton NC. Turned off at exit 97 took 70 west. During this drive my husband noticed our brakes were not working, thought it needed fluid only. Did that but still no brakes. We got directions for a Pepboys right on the hwy we were on. We arrived around 4pm where my husband spoke to Greg and told him we had lost brakes. We had to take our trailer off to look at it and asses the problem. We were told it was a broken brake which could be costly depending on how much work was needed. Parts and work would be done the next day. They were gracious to allow us to park our trailer beside the store and set up camp for the night. Andrew even let us hook up a power supply so we could have coffee in the morning. The Service Manager told us that evening that only one line was effected and should cost around $200 to repair.The work was done the next day and to our surprise the repair bill was only $213...wow amazing!! We are both extremely grateful to Andrew, Greg and his amazing staff for all their help to make this unfortunate incident as painless and enjoyable as possible. Also to get us on way home safely and confident we have brakes again!!! Huge thank you from grateful Canadian travelers who would Highly Recommend this Location !!!!!!! Don and Charlene Kingston,Ontario,Canada

Bernard Walker

I went to the Pep Boys in Clayton N.C. 27520 and had a Oil Change they never replaced my Oil Cap. The Manager Andrew said it was my fought I must have let the Oil Cap off. This Experience was Terrible I have been going to this Pep Boys since it Opened buying tires and etc. For the Manager Andrew to stated it was my fought and never Assisted me to repair my engine. It's Horrible that Pep Boys would want to Lose my Business over something that was There fought and Terrible Customer Service. Check Your Vehicle before you leave or you'll be on the side of the road or Don't spend your hard Earned Dollars there to have to Spend more money to get your Vehicle Repaired Right!!!

Me

While they were infinitely more competent than the jiffy lube, at my first appointment I told them "no synthetic, no quaker state". The tech said OK, changed the oil, all was good. I came back for a another oil change and this time the guy told me "we only carry quaker state", so the first guy lied to me.

Paetra Muller

You will not find a better mechanic in all of central/eastern NC. I was having major engine problems with my vehicle and they saw me right away. They were able to fix my engine, and the manager, Andrew, test drove it to make absolutely sure it was okay before giving it back to me. Their staff is always very polite and professional; I've come here many times over the years and have never been disappointed. I've even brought a few of my friends to this Pep Boys and they've all had wonderful experiences. You and your car are in good hands here. If you're worried about prices and customer service like some of these other reviews are saying, don't be. I've been to other mechanics around Raleigh and Clayton that have charged up to $100 more for the same issues. The staff here is much more honest as well than other mechanics I've visited, they never try to haggle me like my previous mechanic. I drive 30 minutes to come here because I know they can be trusted.

Steve Karnes

The lady at the counter is so rude, it's hard to politely describe my experience. So I'll just leave it at that. I am relatively certain I will never attempt to use this service location ever again. After Further consideration, this location deserves nothing less than 1 star. Congratulations.

Sophia Som

Never coming here again. Reasons: 1. Workers that day had one worker impersonate the store manager to make us feel we got a "discount". 2. One of the workers or all that day went through my glove box. We came back to the car seeing its content rearranged and they forgot to clean up after rummaging through it because it was on the side of my seat. Workers present that day per work order summary: Robert Scott, David Munson and unknown additional mechanic. I originally came in wanting an oil change. We greeted David - this employee lacks customer service-and told him what we wanted. He said the store manager today, who was actually Robert Scott NOT Nick Chadwell, gave us a discount and decided not to charge us labor. Everything was explained in a disorderly manner. He then tried to sell us more services because my transmission fluid wasn't red enough. I told him that is ok. He then argued my engine might combust. I said I'm not worried about it-i knew this was a market ploy. Thanks I'd rather risk it-go to a different mechanic the next day than pay 400 that day.

Zach Van Niman

Horrible experience overall. Would absolutely recommend going anywhere else the mechanics are horrible guys and were incredibly unprofessional to me.

Kristen Norris

Overall, a great experience. A few days ago I went in for a price on tires. When I walked into the store I was greeted right away. I dealt with Andrew and Chris, both were very helpful, they answered all of my questions without making me feel like I was inconveniencing them. The rest of the staff was also courteous and professional.

Khoa Nguyen

I got a flat tire. When I came in. I told the young girl stand at the front desk what's happen. I came out take a look my tire. It was easy fix, just take the tire out then fix inside. But she said " you need change a new tire" it doesn't make sense. Then I went to JustTire and everything perfect.

Thin Icetreader

First time in a Pep Boys...Needed a new battery and Roman was awesome! Got me set up quickly with a new battery and also helped me with a few items for my other car. Will definitely return.

Ross Benson

Clayton has long needed an Honest, reliable good service shop since Goodyear just past 42 East closed 5+ years ago. I've got multiple vehicles from 5 - 16 years old and these guys do a GREAT job helping me keep them running. I appreciate Chris, Greg and all the technicians that do my service right the first time and for a fair price. Don't let my review sway you, just look at how full the parking lot is with repeat customers bringing more work to them and telling their friends!

Adrian Amadour

Great deals on tires, also recieved my replacement mirror fairly quickly.

J Ely

I walked in early in the afternoon for an oil change, the man at the counter was very rude and told me it would be several hours because I didn't have an appointment. There were only a couple of people waiting in the lobby.

Brian Higgins

I was traveling to see my son in the hospital in Raleigh up from the coast of North Carolina, when my alternator and battery died. I was towed to this Pep Boys by my road side service provider. I was nervous about getting my vehicle looked at today, knowing most quality garages are booked days in advance. Upon my arrival they listened to what happened, had a good idea what the problem was, confirmed it and had me back on the road in less than 1.5 hours from the time I arrived. They changed out my alternator, battery and kept me informed every step of the way. Thank you to the entire team at Clayton Pep Boys. They made a tough trip much easier.

Antoinne P.

They got me going again!!Thanks guys!!!

Aimee Ray

My partner's van started making a terrible grinding noise late one Saturday night. It was no small feat finding a repair shop open on a Sunday. We made an appointment online and dropped the vehicle off an hour before we were scheduled. They called, explained what the issue was and made the repairs within an hour and a half for a more than reasonable rate. The clerk inside wasn't overly chatty, but I wasn't there for pleasantries. We'll definitely be back for future service.

christina ekrem

Dirty and disgusting lobby. Terrible customer service. Overpriced. My story.... was towed from 405 with my little one. It was scary being on the side of the freeway with a small child. The scheme is they offer $50 To tow your vehicle to they’re shop. I am A single mom, this seemed like my only option at the time to get us safe, Took 5-10 minutes to acknowledge we were even there. The lobby was unorganized and a dirty disaster. The man behind the counter finally greeted me like I was a nuisance.... told him the trouble I had with my car and I Asked when they could look at it. Rudely, he said well not today. Maybe a few days. I thanked him and handed him the keys and found a ride home. I called a few days later and was told it was $1200 and some Change to repair my fuel pump and do an oil change. Thankfully, I called several neighboring shops and was quoted more than half the price of what they were going to charge me. I called again the next day and told him I couldn’t afford the repairs and wanted to pay the tow charge of $50 as a friend was going To tow it to another location for me. He said ok. Well your total is $197 something. What!! I was only told it was $50 to tow it 3 miles. He told me they charged extra to look at it. $150 to look at it?! Seriously! My Mom came to my rescue and helped pay it so They would release my car.... when she called to pay it he charged even more. We are now up to $212.47....never. I will never do business with pep Boys. I will share this review and all the other bad Reviews with my 5000 friends on fb, my family, My friends and my customers. Do not do business here!!!! If I had the option I would do zero stars. Lady to lady, mom to mom. Stay away from pep Boys and good luck with your vehicle.

Joe Bortz

Stay away FAR AWAY FROM THESE GUYS!!! Went there for a tire repair. Easy in and out job right??? Not so fast!!! Had a few people ahead of me so waited while reading the paper. After a couple of people had there cars worked on, I noticed the manager tried to UPSELL EVERY PERSON BEFORE ME. Your car needs this and it needs that. Then I started paying attention to what he was saying. Actually brought in an air filter that had a very little wear spot from dirt. Told the guy he needed a new one right away to make the car run better. The price of the filter was 3 times what it costs at any auto parts in the area. An oil change for another guy came up with 3 different parts needing replacements. He didn't know any better and said ok. total bill came to $95 for an oil change???????? Then it was my turn. Simple tire plug of a flat. $20 to patch ( a little high but go ahead) Once the tire was off they found another plug from before. Here comes the manager. "We need to speak with you about the tire". When he took me into the bay there were 2 tires sitting there. He said he couldn't fix it again but I had to buy a new tire for about $150 installed. which was the cheapest of the 2. I told him to just fix the one with the flat and put it back on!!! He refused and said I would have to buy a new tire! Remount the tire and I was gone!!! Went to WalMart up the street and they did it for $10 in 5 minutes!!!! Even asked the mechanic about it and said NO PROBLEM as long as they are not leaking!!! NEVER... EVER USE THESE "BOYS" IN CLAYTON!!!!!!!!!!!

larry kelly

Friendly and thoroughly helped me get back on my trip.

Maysaa Al Rawe

I got my car there for overheating issues and paid 400$ for it and after couple weeks started overheating again, I went to Auto zone and they stated that it is the same problem that happened before so i went back to them and asked them to re fix it and they said that they will but with other 500$, they are cheaters my advice to not let them working on your car take somewhere else.

Tracey Landau

Great customer service, fast, and honest! Went in worried that I might have a hole in my tire; instead of going for an easy sell, they checked the tires, told me everything was actually fine, and filled them with air for free. You'll be in good hands here :-)

Dan Henry

I always have a good experience here. Ask for Greg Finklestein, he'll take good care of you.

Brigitte Cousins

Great service

tiffd98133

I went in to buy windshieled wiper blades. They had a bunch of Rain-X brand with sale stickers on them, some single blades which looked to be rear blades, and some that had two blades packaged separately but bundled together with a rubber band and priced with a single sale sticker. I wasn’t sure if it was a good deal, so I googled the blades and found a similar price package at a nearby Walmart that included one rear blade and two front blades, Rain-x brand, for $35. This pricing seemed similar so I purchased the blades. The clerk offered to install them, and tried to. Front blades were installed but he removed my old rear blade and then told me he couldn’t intall the rear blade because my wiper attachment was damaged. I got home and opened my email reciept and found that I had been charged 21.99 for EACH front blade, and 16.99 for the rear blade, for a total of $61 for blades that were supposedly on sale. I called to ask if this was correct and was told that it was. Idiotic and misleading display and packaging, and not very good service if they can’t even put my original wiper blade back the way it was before I came in. I got a tire estimate as well, which was really high compared to other estimates. The guy tried to make me think my tires were about to blow which simply is not true. Will be sticking with Les Schwab.

Fun Runner

Completely hacked up my wheel alignment, it was suppose to be a 4 wheel alignment the only thing they adjusted was the toe. Don't be deceived it is easy to cheat the equipment so they can give you a piece of paper showing all is good. It was far from. Took it to a reputable alignment shop and the got great humor out of it. It came with a 3 month warranty, who are they kidding

Derrick Parker

Great very professional and I'm a picky on where I take my car seeing how many don't like working on Acura's

Robin Strickland

Andrew has taken great care of my vehicles since 2014. Service is fast and price is reasonable. I’m happy to have found a business I trust!

ESAIAH MOORE

Glad they were close to the hotel I stayed at. Had to get a set of tires. I got a great deal too!!

Brian Yawn

Great service and discounts. Knowledgeable. Appointments fill up fast.

Thomas Vial

3 hours and still waiting on a battery and 3 tires......really

Rangesh Ananthalwar

Walked in for a headlight change. David and Ron offered quick and satisfactory customer service. Would recommend.

Steve Kim

Very nice experience, efficient, and honest service. We will return for more service in the furture. High marks to Justin, Daniel and Andre From this location...

Gene Achterberg

Took 4 hours for an oil change, only one guy working the facility. Didn't complete work as stated on invoice. Love pep boys but not this time

Johnny F.

Asked if they did free alignment checks as I wanted to get my front end done following some work I did to my truck this weekend. Received a scoff and "No. Alignment checks are $20" reply. Website says "free" and why I stopped by. Maybe it was too late in the day for the free one.

Joshua Logan

Highly recommend this place! I stopped here an “emergency“ situation. I don’t live in Clayton, but was passing through. Started to rain heavily and my wipers were not functioning. This issue is not something that they had the parts to complete here. Nevertheless, they went the extra mile and applied rain X to my windshield so that we could get home safely. Very friendly service! On top of all this... the service person didn’t want to charge anything, just wanted us to get home safe. This level of caring is rare! Please shop here... this place is an asset to the community!

alastair arnold

Typically have all of my services done here but never again. Totally scratched up the side of my vehicle and then told me it happened before they started service. Even showed me pictures of the truck they took before service. Anything to let me know I was wrong and they were right. Didn’t offer an apology only how right they were. I have 4 cars. Only drive the truck to pull the camper. This vehicle sits in the driveway for weeks at a time with a cover over it. I would have seen this scratch before dropping off. I mean you can’t miss it. If they had handled differently I would not be as mad as I am now. You can take pictures at any point of service. Was not happy when leaving at all. Never again.

Stacey Christian-Wolf

I've always received excellent customer service at Pep Boys. The staff is informed and upfront regarding work needed on our vehicles. I've noticed a low employee turnover rate, so the staff has a good rapport with the customers.

Rich Sterling

Best oil change prices. Easy appointments.

Amber Morehouse

Fast and adequate service when you schedule an appointment. Also great walk in services.

benjamin alba

Got 4 tires .. installed .. on my gs300 .. very professional . Fast . Nathan .. knew exactly what tires I needed . Price was cheaper than Les Schwab .... He also fixed my tpms light . Will recommend.

Thelma Smith

They're very professional. Not pushy about their credit card options which is refreshing

Sophia Keinath

Very friendly and always help me in a timely and professional manner. My car go-to for everything.

Jitender Sharma

Crooks and dishonest business. They trick you in paying more for a service and do not honor warrenty.

Briyana Stevens

This place has OFFICIALLY lost me as a customer. I was bringing in my car and my mom's car for regular oil changes. In the last 5 months, Pep Boys has messed up on small things. 1st they did the wrong oil change on my car. 2nd they told me the wrong spot on where the exhaust leak was, and 3rd was today, when they charge me additional money for my inspection after I was told that I wouldn't have to pay any additional fees...$6.25 for a "passed inspection sticker". Hopefully, they will get it together soon.

bahram aghahassan

These people are awesome... fast, friendly and full of knowledge. Ask for Arman to work on your car, he is the best mechanic ever.

Abigail Fellows

I had to wait 3 hours to get my brakes changed. When I went up to them to see if my car was finished they told me it had been finished, but nobody had bothered to tell me. I got to my car and they left a ton of trash in it. They have been unfriendly to me each time I have been in there, always take way longer than they say they will and have cancelled appointments I have made online twice now after I’ve gotten off work early. Go to Meineke or literally anywhere else.

CK K

Great service and friendly! Clean show room and best of all.. They did the install in less time that quoted :))

Josh Suggs

Girl had no idea what she was talking about. Told the lady that wanted a headlight changed in front of me that if she had high definition headlights that it was going to be extremely costly. Obviously meant HIDS(high intensity discharge). Didn't know how to test a car battery, told me they quit making batteries for a 2005 Chevrolet truck. Asked the tech the if he had a jumpbox and he looked at me and said "um, what's that". This was a joke!!

C McCamy

Very helpful in resolving my issue and advice for future repairs or replacement!

Bradley Calhoun

Friendly

Evan Duff

I have been to this Pep Boys twice and had a wonderful experience both times. I set up the appointment both times online and was in and out of the store in 30-45 minutes. The first time I got new tires (2) and the second time I had my break fluid changed and my air/engine filters changed. They provided fast and professional service. The front desk customer service person was very pleasant and they never tried to sale me something extra or something I didn't need. I will also come here for my car needs.

Lou Sasso

Its a pep boys. Taking away one star for the snarky reply to me via social media. As the last time i had issue with methboys, they ignore the conplaint, then complement you to look like a company that cares. Newsflash they dont

Bai Renee

0 star! Wasted my time and money here. They break things. My car broken down after visiting this store. They don’t care about customers’ safety.

Francis Gomes

The showers were filthy. Took my kids to get them cleaned up. The smell, mold and mildew, just awful

greg smith

My wife had an emergency and limped into the parking lot. Nick quoted 1113$ for a new radiator and parts and labor. That seemed high, so I called a few places, another Pep Boys quoted 700$ and several others, even lower. I called back and asked why there was a huge discrepency and was told by Nick "thats the number I came up with" Muffler King down the street did the work for 490$. Shame on you Nick, it sure feels like you tried to take advantage of us.

Gina Young

I had a great experience at this shop. Cliff was very helpful with diagnosing the issues with my car and helped me make the right choices for my vehicle. He was very quick and accurate. I am very pleased with this service. Definitely recommend bringing your vehicle here.

Joleen

Been here for tires 3 times in less than 2 years, brand new tires from pepboys keep cupping. I keep having to buy new tires for a special "DISCOUNT", not, ripoff! Avoid this place at all cost. The last time they tried to get me for shocks too. When I brought to my regular mechanic they said the shocks were not an issue at all, and pepboys was being fraudulent. AVOID! AVOID! AVOID!

Trevor Stutzman

Friendly staff but they've put the wrong oil in my car on two different occasions so I'm not willing to go back.

Jennifer Earnest

Showed up 10 minutes before they opened needing a simple tire plug. Employees didn't come in until 8:57. Milled about for 5 minutes before unlocking the door late. Then when they unlocked the door, they pushed it open then slammed it in our face and rushed inside to the back instead of holding it open for us. Finally after they played around on computers for a bit longer, they were ready to "help" us. We were the only people there, yet was told it they couldn't do the plug unless we wanted a really long wait because they had other things ahead of us. Absolutely zero customer service.

Deanne-marie Wilcox

Terrible customer service by phone. Horrible. Will not go to this location based on my experience by telephone.

Rebeca Callejas

Horrible customer service. If you don't have an appointment they don't take you in (happened multiple times). Rather drive an extra 20 minutes to the Garner location.

Sylvia Davey

I went to les schwab this morning hoping to get help. People at the desk didn't even acknowledge that i was there waiting for help, then next thing i know they all vanished. I went to Pep Boys Auto Service and I would like to say thank you to Nick for helping me today. He checked my tires before i hit the freeway and head home. No hesitation help me. That is Great Customer Service! Thank you for making a difference 5 Stars! Sylvia Davey

Rajesh Ravula

They don't honour appointments booked online; I had to wait 1.30 hrs just to get them take a look at my brakes, even if I had a confirmed appointment. But I noticed people just walked in with flat tires and got them fixed. At the end, they gave a honest opinion though!

Jessica Kearney

Cliff has worked on many of my cars and always bring my car to him when I can. He's professional, knowledgeable and I know the work will get done right the first time.

Julia Bailey

Purchased 4 tires for my car. Service was quick and the staff was friendly. Great price and really nice people! Thanks Andrew and Greg!!!

Liz Johnson

I enjoy going to this Pep Boys and I just had my second visit to put tires on my second car. Service is good, people are great. Price was what I expected tried to up sell me to a different tire but my choice was set in stone from reading reviews on certain tires and also getting a referral. Tried to quote me on new rotors and brakes which I had already known about and was going to be replacing that week which I had previously told them. Other then that the management is good, and looks like a smooth running shop.

Ellen Phillips

I was with my mom and had a windshield wiper that would not work and this was the most pleasant peace in and out I'm great full for them!!!!!

jay Taylor

Don't honor appointments, meaning they have no problem making you wait even if you have an appointment. Had a poor brake job in the past as well, pretty high prices based on competition.

Lisa Liebsack

I went in there by accident and end up getting tires and an alignment. They were GREAT. Would recommend.

J. Scott Rutter

Stevie, Greg, Andrew and the rest of the team are incredible. Putting customer service first. I highly recommend Pep Boys in Clayton.

Summer Daigneault

Checked the issue, told me what it was and how to fix. (Without charging me)

G E Murray

Really appreciate the service from Pep Boys and the staff in the Clayton store! Chris is especially helpful in explaining the issues and resolutions! Trust him implicitly! Thanks Pep Boys!

Hooman Namiranian

Professional!! Very polite staff!!

mike

I've called on several occasions to attempt to book an oil change. Each time I've been told that the soonest I could get in was being booked three Weeks out. Everytime the person on the phone sounds overwhelmed and I'm sympathetic to that, and I'm glad business is booming, but I'll go literally anywhere else for an oil change

David Watkins

The best place to get an oil change and free tire rotation.

Cassy Welch

Hands down, the best customer service I have ever had when dealing with my car. The staff at Pep Boys were knowledgeable, friendly, and efficient. The pricing was competitive and they offer price matching as well! They were able to perform an oil change, inspection, install 4 new tires, and do an alignment in an hour and a half! From now on, it is the only place I will bring my car!

Surya Teja

I want to fix my A/C, they took 5 hours to see what's wrong. After 5 hours they denied service saying that they are busy. This is the second time I am going. They didn't take the plastic that they use as a seat cover. I didn't get fixed my A/C. As a common man by looking in to it I can say compressor is bad. because my relays are good, heater is working, it has a refrigerant as they check 1st time. There is no power to compressor. Any one with little knowledge on car can say that the compressor is bad. I never go back and they took 5 hours.

Michael Palmer

They do excellent service here and their staff is very courteous and professional

ESTside76 *

Out of town and my 2002 Jeep Grand Cherokee was making a loud growling clanking noise. Called Andrew at Pep Boys and from 8am till 5pm my A/C Compressor, Cooling Fan Clutch and A/C bypass valve was repaired and ready to go from Mechanic Jimmy. They got me out of a jam and the Jeep is running great! Thanks!

Agustin

The lady in the front had an attitude the whole time. We went to get new tires put on but somehow end up with our brake lights not working. Not only that, they don’t clean up after themselves, grease was all over the car. Even after we told them about it. Never again will I take any of my vehicles here.

Aquan Faison

This place is great I will always give them my business. They treat me and my car with care

Tara Jeffries

Andrews customer service is outstanding!

robert a

Never in my life have I seen a business brimming with the incompetence that this PEP BOYS has. Not just the employees but the management as well. I have had problems with this Clayton nc location twice now. There won't be a third. The first time they changed the wrong tire. Then today 12-30-15 I called about a tire. They assured me they were in stock and I could get one installed immediately. I get there and they say it will be about 30 minutes and tried to sell me an extra tire I didn't want. After waiting an hour (the manager called me a liar on this even though I was there before he got there) they tell me I can't have the tires. They are for someone else. They said they could order them or I could drive to the store and pick them up myself. I asked why couldn't they put one on my truck and they go to the other store and get another tire since its not that far and I didn't want to drive with a bad tire. They said no. Luckily JUST TIRES is right across the street. I went there and got a GOODYEAR installed for only $10 more than PEP BOYS wanted for a DAKOTA DAFINITY. 20 minutes later I was on my way. I would still be waiting at PEP BOYS

jenna p

The workers are welcoming and very helpful. They try to get you in and out as fast as possible but make sure they complete the job accurately. I walked in because my low tire pressure light was on they got me in within 5 minutes and discovered a nail in my tire patched it up and I was ready to go.

Adam Hayman

My wife and I had the unfortunate incident of getting a flat tire, and the spare was flat as well. Had the car towed to Pepboys and Chris took great care of us. He totally understood that this car was on its last leg anyway, so we didn't want to spend a lot. We just needed something to get us back on the road safely for another year or so. He recommended a decent set of tires and found an underlying problem that caused them to go flat in the first place. Then at the end of it all, he was able to find a 10% discount code for our entire order, which helped out immensely. Overall, prices seem slightly high but they make up for it in convenience and customer service. Highly recommended!

Serkan Alay

Jordan is very very very very rude employer. He said that I am the manager but probably lie

Heidi Peterson

Went in for an oil change and Anastasia was very nice and went above and beyond for my car. I appreciate seeing gender diversity in your shop and the extra friendly service I received. Keep up the good work!

jason g

I used to always come to this one when I needed an alignment. The past two times I have been I was told it would be atleast three days from a young girl. Well, my friend works at this one and I trust him with alignments. Since, most people never get them right. He saw me as I was walking out again for the last time. He told me that he had nothing to do. Yet, it was going to be three days for a 20 min alignment. Needless to say the I don't care attitude from the female service writer has steered me away from the Clayton store. I called the Garner store and Jason up there said 30 min wait so I brought it there. Like every other time Clayton has pushed me away.

Stephen Mallinger

Took my 03 Corvette there this morning. Had an appointment and had taken it there previously. Now the acting manager says they don't do Corvettes. Something about needing a drive on lift. News to me. Why didn't they call me? They sent me notices about my upcoming appointment. So, never again. Avoid this place.

S

Made an appointment but not sure why since they didn’t get to me until 15 mins after my appointment time. Got an email an hour later...although I don’t understand why they emailed me when I’m sitting here 15 feet away from their desk... Customer service here in nonexistent. Don’t expect anything but attitude and waiting around.

Courtney Lewis

Went in for an alignment, tried to tell me my rack and pinion was shot and needed replaced.. never lost an .oz of PS fluid of had any other issues.. took it by another shop and .... no leak.. while i was there caught the service upselling every single customer with other issues.. from lights that are out to headgasket leaks... this place is a scam shop.. they might do good work but be prepared for the inevitable upcharge.

Kyla Moen

The guys were very knowledgeable! Will be doing business here again in the future.

Neal Reno

Great service clean shop. Thank you

Tracie Woody

Super customer service from Stevie Moore

Bryan Bailey

Great job Andrew and the crew!

Seven5444

$96 for an oil change you have got to be kidding me and they use penzoil lol this place is a rip off no one should ever pay that much !!

David Richards

Very helpful and courteous staff!

Sam DeNicola.

About a month ago my girlfriend went to have her car repaired. I believe the mechanic that helped her was named Tom or Tim ? Long hair young man she said. She said he was very nice and knowledgeable about what exactly had to be done. She found him to be quite honest and willing to help her immediately. Car is running great and we will continue to use this place in the future. I do not understand when I read other reviews that say the place is dishonest! Maybe they go to other places and those people try to put the Pep Boys down when they are the real crooks! :-) Thanks again, Tom or Tim!! You are an asset to that business .

Julie Magnusson

The service and employees are awesome and explained everything that was wrong and what was needed. Highly recommend. Thanks Nathan!

Vincent Vaicunas

Had a nail in my car tire. I removed the tire and rim and brought it to the Walmart on 42 and told me they weren't taking anymore customers at 11 am this morning. Went to Walmart on 70 in Clayton and they told me they were short handed. Stopped at the Pep boys on 70 in Clayton and Andrew told me they were booked up. I let him know that the tire was purchased in his shop. He told me he couldn't do it right away but would have done for me by day's end. Came back at 4:30 and he had it completed like he said he would. Thanks Andrew, you are the man. I appreciate you keeping your word. Nice talking with you today...

MaryLee

I believe in commending folks for a job well done. We had a very pleasant experience at the local Clayton store today. We noticed our "check oil" message was on when we started the car. We had just had our oil changed a month ago by Pep Boys so we weren't too worried but decided to let them check it out. A nice young man, Chris, greeted us immediately & explained perhaps all that was required was a reset. He took the time to personally reset it for us. Within less than 5 minutes, we were on our way. It was a relief to know there was nothing seriously wrong and no dreaded major expense since we had just replaced our tires on both vehicles recently. Thank you, Chris for taking care of us. Mary & Phil Lavoie Clayton, NC

E P

I brought my truck to Pep Boys to get a second opinion on some work that "needed" to be done to my truck. I was told by the other shop that my bearings needed to be replaced. After the Pep Boys team inspected my truck they confirmed that NO work needed to be done! Saving me about $600.00+. I just want to thank Jimmy and his team for being so honest and professional. I highly recommend this shop and I will be returning in the future.

Dewan Haider

I have been told $29 to do the oil change, but when I pay I had to more than double because extra charges they never disclose when you ask how much, it is kind of cheating...

Mimi Stacie

Very quick. I like that they take appointments. Staff is helpful.

Skylar Durden

Just called to ask about pricing for a spark plug change. After less then a minute on the phone the sales person said "This is not something I'm going to touch, Bye" then hung up on me. Good luck with your business with people like this working for you.

Anita Pagano

David was excellent and helped me with my tires ;)

Sheila Adams

Staff is very friendly & timing is efficient

Tom Jones

Nice customer service in person, reasonably fast oil change. Unfortunately, they practice the somewhat widespread practice of quoting one (low) walk-in price on the phone and then charging nearly double once the customer is through the door. In this instance, despite being clear on the phone that it was a 6 cylinder engine (which requires more oil), the phone quote was ~$55 and ended up being $100 + tax once on site. A quick on-the-spot discount of $20 materialized. Still disappointing, won't be back.

Ricky McFarland

Good service

Cindy Baker

Two bays were empty. Nasty lady in the front refused service. New to the area. We will find another place for our 3 cars.

Heather Corcoran

Exceptional service! I come to this Pep boys location for all of my car needs! The customer service is outstanding! Shout out to Chris for his professional manner, quick response and going out of his way to help me with a headlight in a matter of seconds while I was about to head out of town on an emergency trip! I really appreciate how Chris came to my need with his truly outstanding customer service! Big thanks to Chris and the rest of the Pep Boys staff for taking amazing care of my Prius! Much appreciated!!

Annette Williams

I've been here several times, mainly for oil changes, inspections and tires. Better to go during the week and have an appointment if possible. Jimmy Pearce, is their BEST mechanic, hands down!!!

GM Lawnservice

Corporate greed at it's finest. I paid $400 for two new tires, and luckily I kept my old ones. I hit the curb and the sidewall busted, I went back to have one of my old tires put on. "Sorry we don't touch used tires" thanks a bunch buddy, clearly this place has lost a customer.

Margaret Vaughan

Got me in last minute and done in 30 minutes.

Michael Gosselin

I got a flat over the weekend. I found the tires I wanted and these guys were able to get them delivered and installed same day. Best service out of all the places I called. Nathan was nice and very easy to work with. I also accidentally agreed to an alignment - this was my mistake. When I realized this after the service was performed, they recognized it was an accident and didn't charge me for it. Definitely a classy move on their part - my signature was on the quote and I was willing to accept it but they took it off. Great service and I will definitely be back and would recommend them.

Dave O'nan

My Alternator died on a Saturday evening with nobody open to look at it. I had it towed to my local Pep Boys and left it for early bird check in. They opened at 9 am Sunday morning (one of the few places that do). I called around 9:30 to make sure they got the SUV and would be able to work on it. Being a Ford Escape 6 cylinder the alternator replacement was a difficult job. There is no easy way to get to it, and it best removed from under the vehicle. I was quickly told what the estimated cost might be and how long the work should take. They thought that they could get it done before the end of the day (at 4 pm). I called back around 3:15 to check on the progress and Greg told me they had already finished it. I hailed an Uber to get there before closing and pay my bill. The cost was exactly what they said it would be, and the work was done well. My truck was also inspected for other problems (it's 13 yrs old) that I wasn't aware of. But there was no pressure to get it all fixed. I'll bring it back again when I got more money. Overall they did a fast and good job fixing a major problem for me, and now I can relax and make my commitments without having to rely on other transportation. Thank-you Greg and team for turning a huge problem into a small molehill.

JAMES RICE

There were really nice people just getting the best information for a car are truck

Chris Hallacy

I loved the customer service at this Pep Boys. I went in for a oil change and a check up, both of which they did quickly. When they found a couple of maintenance issues they were patient and explained why each of the pieces was necessary, how they found the issue, and what the potential consequences were for fixing/ignoring the issue. They did the repairs quickly and were wonderful to interact with every step of the way.

Kimberly Pasquarella

some people do there jobs correctly and open just because the way of the world doesn't go with your train of thought doesn't make every view of how you perceive how everything works. You do not put multiple plugs or patches in a tire it makes it unsafe try and spend more time investigating before you slam everyone and everything just because it does not go to your way of thought.

Christopher Lewis

Good service. Nice people. Price was much higher in person than online due to added work and taxes.

Mayte Utrilla

Completely recommend this place for your car needs. Very straightforward and honest.

Cameron B

Complete waste of time. I scheduled an oil change and NC inspection the week prior, and received a phone call from the store the night before the appointment to confirm. I show up five minutes before my appointment time only to be told when I check in that they "don't know how long it will be until we can work on your car, since we have 10 appointments at 9AM, and only 6 bays....." "We get people in on a first come, first served basis." What is the point of letting customers schedule an appointment in the first place if you have no intention of honoring it? Why allow more appointments to be scheduled at a given time than you have the ability to service? I get that people might cancel, but in any other business, that is where walk-in customers fill in the gaps. The attendant at the desk then asked me if I would like to re-schedule..... Seriously? Why would I re-schedule to have my time wasted again! If the customer service is that bad, who knows what the workmanship is like in the shop itself...

jimmy pearce

Good place to go get diagnostic repairs,timing belts, preventative maintenance

Stanbu 44

Second time coming to this location. The mechanics are knowledgeable and helpful. i don’t free pressured to do unnecessary fixes to our car!

Khai Duran

Really good service. The people who work here have always treated myself and my car well. The staff are communicative and work quickly. There have been times at other car repair shops that I have had to come back in to get my car reworked after a poorly done repair, but this has never happened here. They have great deals on tires and I have never found myself being overcharged or taken advantage of. They do the work and they do it right. Couldn't recommend the Pep Boys on 124th any more highly!

Mike H

This is by far the best car care business in the area. I lived in Clayton when this shop fist opened and the staff can't be any better. I didn't want to wait around and the manager drove me 5 miles home and was super nice about it. If you go to the shop ask for Gregory he will take good care of you and do you right. These guys don't rip you off and they bend over backwards to make you happy. We ended up moving to Raleigh and I still drive all the way to Clayton for service. They take care of all my vehicles 1) Tesla Model S 2) Jeep Wrangler 3) Audi SQ5 4) Kia Soul (daughters) 5) BMW (sons) Don't take your car anywhere else, this is the only shop I'll go to in the area period!

Josh Boyd

Friendly staff, and management is helpful

Kaylin Cooper

The lady I checked in with was simply wonderful! Great customer service. I've been there twice now for oil changes, and each time they have let me know nicely of (minor) things to look after, no pressure to fix anything then and there. If I do end up needing repairs, I am definitely coming here. Each person I've interacted with seems down to earth and helpful, not trying to just get an extra buck. Great experience! Update: still an awesome place! I have an older vehicle, so there's been more recommendations for upkeep when I take it in for oil changes. Still zero pressure to rush into fixing something then and there, but I'll probably be making another appointment soon for a couple of their recommendations that I can't do at home. They have some really kind people working here! Always a good experience- this time I was only there for half an hour max! Also, I love how you can book things online super easily - I've had zero problems with the process so far. That's rare!!

Chelsea Phillips

The Boys saved us again! We're here all the time with an aging S10, and this time it was a bone dry radiator. Even though they were super busy, they still took the time for a quick look under the hood when it overheated and recommended a new radiator cap. Thanks Boys!

Ben Royal

So this used to be a great place. I guess there are new people now. If you do not want to work on something, just tell a person up front, rather than causing a week of down time for the customer. Maybe it was just I caught them at a bad time. My car had sit for several days (because according to the manager all the techs, save one, were off) and they said they would get it on a lift Monday and check it out. Well I went up that Sunday to get my garage door opener out of the car. I noticed the mud marks on the tires where it had rained and puddled where the vehicle was parked. Well Monday they called and said they looked at the vehicle on the lift and said I needed to take it to a body shop. I told them there had been no impact but the manager insisted I was incorrect. So I decided just to go get the car. Well when I got there the car was parked in the same place as Sunday with the same mud marks on the car in the same position! Why lie? Anyway, took the car somewhere else to get fixed and get tires. Maybe it was just a bad week, but I will never go back.

Janel Coia

Great service

Joaquin Vilanova

Salad bar is great and fresh

Ahmad Rashid

Service is ok

Melvin Serrano

The guys at Pep Boys were very helpful and worked with me when my repairs went a little over budget. Work was done very professionally and in a speedy manner. I will definitely come back and get all my vehicles serviced here from now on.

Stuart Lee

I needed a compressor on a 2009 honda civic and was give a price of $1700. I called two other places in clayton and was quoted between $600 and $1000. What a massive mark-up. I called the Honda dealership service department and they quoted me $1200....with all retail parts. What a mark-up! Don't think I'll be going back.

kelly dilday

I love this place and the people working there! We have several vehicles that we have serviced. They always get us in as soon as possible and work is completed on time. We always find coupons for what we need done. I have always been very pleased with the jobs done and the prices I have paid. Thanks so much!! Your service is greatly appreciated!

Dustin Lopushok

Awesome group of guys always do a great job in a timely matter and keep you informed..you couldn’t get better service else where if you wanted to

Susan Spitale Precht

If Greg is there, all is well- a better location you will not find for all your service needs. If he is off, it is pretty chaotic at the service counter. I had to return for a cabin filter a day after paying for it . When I walked in the door, the guy at the counter said, "You are gonna have to leave it here," without me even asking. I couldn't understand why they could not take 10 minutes to put in a part that I had already paid for (labor as well,) and given the fact that we had switched out our cars twice the day before to fit them into their schedule already. It would have been better had they not charged me in advance, telling me that they could "pop the filter" in when we picked up our car the next day. However, I highly recommend this shop, we have been using it for nearly a year and the store manager- when he is available- truly cares about his customers. I think because they are so good, they are probably too busy and to maintain their previous level of service they really need to clone Greg and his manager about 6 times, hard to find folks like that in the world who need a job though.

mario Antonio

(Translated by Google) No good. (Original) No bueno.

smokieandbandit

Jennifer, Pep Boys Clayton is located across the street from Bojangles on Hwy 70. You have to drive behind the CVS drug store to get there. However, I have witnessed what Joe was talking about. I too have been in the car industry since 1990 but don't have a A/C reclamation machine in my driveway so I went down there to charge the A/C system after I replaced the compressor and the manager tried to upsell me on a brake job. I told them to show me. When I got up close even the mechanic admitted that I still had 50% of my brake pads left! Unfortunately as always its a buyer beware society. I feel bad for those who aren't knowledgeable to keep from getting ripped off!

Franklin and Jillian Smith

So my wife bought tires from here and got the rotation and alignment service with it. She went back for service and when she left she noticed her car pulling. She saw there was no alignment on the receipt or a alignment paper in her paperwork. She called to be told "Oh it's not up there but they did one". I drove it to see obviously there was no alignment done. I went to the mgr who told me he would take care of it and to set an appointment, so I set one for 9am right when they open. I get there at 850am go in and give them my keys advising them of my appointment and why. Well 940am rolls around and my car hasent moved from the parking spot outside and some other guy came in where his car was pulled in the alignment bay. I asked how appointments work here and my car hasent moved. Well then they went and got my car lol. HORRIBLE HORRIBLE CUSTOMER SERVICE!!!! Never again for me and I advise go elsewhere!!

Jonas MacLeod

Be careful, they will take you for a ride. I got stuck with some extra charges on my bill. They are already one of the higher priced merchants in the area, and they will try to squeeze every penny out of you in other ways too.

Antoine Mackie

If you want to be overcharged definitely visit these guys. First to put in a EGR value in my wrangler they initially said it was going to be a hour labor at $100 plus the $89 diagnostic which I was fine with basic maintenance let's do it and they also said that if I get work done the $89 will go towards the total cost. I get a call later saying it's going to be 2 hours of labor which I'm across town now so I was like fine $200 it has to be done. I get there and they charge me $300 part of it was they charged a $130 labor rate which is different from what I was told and even though they said that they put the cost of the diagnostic to the bill they increased the labor cost. I called clayton tire and muffler after I got my veichle just to see what the difference was and he quoted me $176. Definitely will never deal with them again unless they are the last mechanic on earth. Will definitely get work from local businesses for now. They wont try and rob you like these guys.

Greg Finkelstein

Always great service there, bought some Michelin tires for my car and was done promptly and professionally

Del

People were great kept me informed. Helped me out when time took longer than anticipated.

Derrol Gammon

10/10 I was previously at Toyota of Kirkland. They said I must get my brake fluid flushed or risk my safety. They told me $300... I left. Called these guys at Pep Boys: $79. Boom. Get this, I show up, they inspect the car and refuse to do it. Said the food is perfectly clean. That it would be no better eating money changing it. What amazing service! They inspected for anything else on my request and said nothing was needed. They even rotated my tires for free. At this point I literally had to look for something to buy to feel like I was supporting their team! I got some new wipers and they got a lifelong customer. Go here. They're car honest car doctor's with your best interest at heart.

Caitlin Mastafiak

Squeezed me in on New Year's Eve and Day to get my tires changed. Explained their findings very well (my car was also out of balance and pulling inward more, explaining why one part of one of my inner tires was worn down. Seemed very strange to me before seeing them). Very friendly.

edward wood

Sorry for your inconvenience front brakes rotors and calipers along with bleeding the system can take approximately 2 hrs but when the wrong parts are delivered and someone goes to pick them up instead of waiting on a slow delivery service added more wait time all in all a total of about 4 hrs this was kept informed to you some things are out of peoples control we strive to be and do the best we can. Unfortunately society has put us all is a fast food mentality we are working on cars and we will not let one go unless it meets are standers of complete and quality control. The 15% discount coupons are scanned into the system and deduct off of services we have no control of that I believe that was a coupon a customer left behind for you for as you did not have on in hand sounds like someone going above and beyond to help out somebody in need sorry for caring.Stop by that location I am sure that some type of correction can be adjusted for a discount malfunction. Keep in mind folks out there in the Google world that there is always two sides to an incident and I as you all will exercise my first amendment rights.

Andy Kegel

Having taken over from Big O Tire, this location continues to provide tire and auto services. I took a "slow leak" tire in the other day, they did extensive diagnostics, and charged me nothing. Should that slow leak turn into a fast leak, I'm taking my business to Pep Boys.

Tony Ellis

This is the type of auto repair shop that preys on the customer. Prices are based on how much they can get you for. When they think you have no knowledge of cars the prices increase. They refused to rotate my tires unless I bought new ones from them. Said my tires were "bald" yet they have plenty of thread. My 2016 car just broke 18k miles. My tires aren't bald. I pretended to not know the difference between regular and synthetic oil and the price nearly tripled from the website prices. Didn't even get to inquire on balancing my tires prices before I asked for my keys back. If your money doesn't matter to you....this is the place for you. Test them....play dumb....see the alternate prices.

Mark Snyder

I went in for a oil change and differential service. The staff was not very friendly, and it seemed like serving me was a hassle. Their services were expensive, and on top of that, they charged a $23 "shop fee" to cover "miscellaneous supplies" that they did not mention before the service. When asked about it, they said it was not an oil disposal fee, it was just something they are required to charge, saying "it's just the way it is." I would expect a business to charge what is required up front instead of charging these absurd fees after the fact. Also, the "complimentary inspection" they provided consisted of a sheet where a mechanic just blindly put "1s" down all of the entry fields. If you're not going to do a service you say you provide for free, that's fine, but don't insult me by rubbing your laziness in my face with the printout--I'm sure corporate gives them labor hours on the back end for this *extremely valuable service* they offer to their clients. They performed the actual requested services well enough, but you can get better service and better prices literally anywhere else in town.

Mitch Bogard

Got just what i needed in a timely fashion. No problems.

Laura

Went by today and was helped with my tire patch. Everyone was extremely nice and i was on my way home before i knew it, thank you!!!!

Courtney Laster

Jimmy and Steven were very helpful. They were patient with me and kept me well informed. Great customer service!

Hossein Kaveh

It was fast! Thanks guys

Eric Petit

Andrew and his team are the best. Very quick service and easily accessible!!! They have wonderful prices as well. Overall a great great place!!

Troy Bailey

Dropped off at car 10:15 and arrived at 3:00 to see that my car has not been touched. Waited another 90 mins for my oil change and alignment! The reason I dropped off the car and made an appointment was to not waste my time in the waiting area. I had high hopes for this location but now I will be taking my 4 vehicles elsewhere for service. Over 5 hours for a a oil change and alignment & they forgot to rotate the tires or provide the complementary vehicle inspection results! Stay away from this mismanaged location .

Jennifer Williams

I made an appt to get my A/C checked 5 full days in advance. When I got to the service center, the man at the check in desk did not acknowledge me at all, finally he starts to check me in. While I was giving him my information, he stops me mid sentence and answers the phone and starts helping the person on the phone. Once I finally got checked in, they looked at my car for 10 min and then comes back and told me that I would have to make another appt to see what is wrong. I won't be back. You've wasted enough of my time.

Henry Anderson

I bought tires from here, every time (4) I brought my car back for rotation and balance. I tell them everytime DO NOT CHECK MY AIR FILTER. Welp they do anyways. Then they leave my airfilter box open then my check engine light comes on. The staff there cant even do simple work. I cant even trust that they are even doing the tires correctly. AVOID THIS PLACE. There are much better local shops in Clayton.

Abhishek Kodankiry

Good customer service

Joey Cocciardi

Fast service, and they were honest... I thought I needed brakes and they told me I didn't I just had a pebble stuck in the pads! Highly recommend this place!

Kinga Michalik

Great service, knowledgeable staff.

Courtney Briones

Daniel and his team went above and beyond expectations. They were very accommodating and went the extra mile!

Ashley Wood

Pep Boys is the biggest excuse for an Auto Service establishment that I've ever seen. They are ignorant, and completely over-priced. I will never step foot in one again, even if my car breaks down right in front of them, I'd certainly prefer to walk. They quoted me twenty one dollars and ninety nine cents for the service we asked for, and we walked away spending fifty seven dollars and eighty three cents. Then they say that if we get TWO new tires for FOUR HUNDRED DOLLARS, they'll do the service again for six dollars. Well gee, I'd hope so! Considering the fact I can go RIGHT ACROSS THE STREET and get the tires put on for less than half of that. My father, who has more knowledge about cars in his pinky than these air heads do in their whole bodies, warned me not to go, but I wanted to give them a fighting chance, thinking they were "different now" and "different on highway 70." What jokes. Do people really buy this? I guess instead of doing their research on other places, they just hop right in to get what they need done, and "trust" that it's right. News flash people: It's not. Not under any circumstance. Please go somewhere else. I'm begging you.

Michael Jackson

Great service

Kite less

Excellent value and services and discounts/coupons with honest staff who wants to help you out in getting your standard car back on the road with proper services and upkeep. Thanks guys!

corey gustavson

Very good at what they do, Very friendly. They fixed my alternator and got my car up to speed! Wonderful experience at the Pep Boys in Clayton.

Meghan Read

My husband and I took our car in today to get new tires. We only planned on replacing two tires, but they found an issue with a third tire. The staff and managers were so generous, they fixed the leaky tire at no charge. We are always pleased with the customer service and care we recieve here!

Dave Onan

I have been bringing my vehicles here for service for the past 3 years. I have always got prompt and through service. They always tell you they might not be able to get to your vehicle right away. Then end up contacting you with an estimate a few hours later. I had some work done on a problematic issue, and it wasn't done fully to my satisfaction. So Pep Boys redid the whole job on their ticket, and earned my satisfaction. I'm waiting right now for the call that my van, which I dropped off late yesterday is done and ready to roll. I think they are very fair on their pricing. Auto repair is hard work, try doing it yourself, you will gladly pay for someone else to do it quickly and correctly. Dave ONan

Mike Grady

Bought two brand new tires from this location. Several days later one of the tires lost all pressure so I filled it and kept driving. Again, lost all pressure. Took the tire back to hear that they "couldn't find anything wrong" with the tire. So they replaced the core as a precaution which I did appreciate but that didn't solve the issue. Now the second tire keeps losing pressure as well. I have had my rims checked as well by this location and others and also never had a problem until I got these tires. I am now sitting in a different car shop out of town when I should be working. The staff was nice but I feel they sealed my tires incorrectly or somethimg along those lines. One star for the repeat trips for repairs, inspection, possibly defective tires, and my loss of pay due to these issues. I have never had these issues with brand new tires. Usually they are installed and I'm good to go for a looonng time. If the shop I'm at now can find the issue I will be going back to Clayton to have them fix it at what should be no charge.

Ven Burwell

Great manager, he has moved on. Great manager has come back. You don't know what you have until you lose it.

Steve Parsons

Honest and don't charge for unnecessary work and parts. Glad they are here.