Very poor service!
I went in yesterday and explained that my truck was making a noise that sounded like metal scrubbing when brakes applied and requested they check the problem and change the oil. The clerk said, "I'll put it in line." I provided my phone number and left my truck there.
Later, I got a call claiming my truck was finished. I was surprised because they didn't call about the brakes and asked what they found when checking them. I was told that the brakes are fine with 50% life remaining on the brake pads. I asked about the scrubbing noise and the man explained, "I didn't know anything about the noise. If I have to pull it back in the shop it will be Monday or Tuesday before I can get to it." He also explained that the brake pads are good, but it could be a rough spot on the pads causing the noise. According to the man, some tough breaking may break loose the rough spot on the pad and the noise may stop.
I went to get my truck and the bill was very low. When I got into the truck I discovered they replaced my synthetic oil with regular oil!
After leaving the shop, I did some really rough braking and went for a ride but noticed the noise was getting worse.
I managed to get it into another shop today and the mechanic managed to repair the truck in under 2 hours. However, the brake pads were completely worn down on the back side of both front tires. I had to replace front brakes and both front rotors.
Bolick's tire didnt repair my vehicle and they sent me away in a potentially dangerous vehicle. I will never be back!