We have all the feddbacks of real people like you who buy the services and products of Medina Tire Service (Tires) in the area close to New Jersey.
Right now the business gets a score of 4.5 stars over 5 and this rating has been based on 134 reviews.
As you can see the average score it has is nearly the best, and it is founded on a very high number of feddbacks, so we may conclude that the evaluation is very accurate. If many people have bothered to give their score when they've done well with the business, it works.
You know that we don't usually stop to place scores when they are positive and we usually do it only if we've had a problem or incidence...
This Tires belongs to the category of Auto repair shop.
This is a reliable service center. I have a sports package wheel 335xi BMW. The car has given me several issues up here in the potholes of NJ. Luckily these guys are very reliable and helpful with my car. They’re very honest and don’t fix more than is needed. Highly recommend and happy to find a good shop on my first try here. Been here four times now (damn aluminum sports rims).
Fairly priced. Good workers.
OMG! These guys are very unprofessional especially the front desk lady. They are not customer centric, and do not believe that everyone is a valued customer. Take your business else where, it is definitely not worth the aggrevation.
Great. Not like others who is after your money they are always willing to work with you.
That young lady at the front desk was very helpful. I will definitely recommend Medina Tire to everyone I know!
I have used this tire service both professionally and personally for approx. 3 years or so and was impressed at how they took care of me, and my friends & family, with little or no warning as I run a construction co. with vehicles that need to stay road worthy all the time. Unfortunately, My last experience was far from impressive and left a huge red flag with me for a future relationship with this company. I had a blowout one afternoon with my van and called them to let them know I was coming in for two tires for the rear. From the time I arrived, to the time i was all ready to pay and leave was literally 25 minutes. Exactly 1 week or "less than 1000 miles later", I had an awful experience as a person on the highway flagged me down in horror, to let me know that my rear wheel was almost completely off. All but 1 lug nut was at the end of the stud (Pictured here). I was devastated and called Medina immediately! I have an app on my phone that records everything. From the time I was put on hold by the young lady, after explaining my whole ordeal, to the time that Danny (The Son) picked up the phone with an excuse already in his back pocket was 45 seconds. He first proceeded to ask me what my mileage was and then proceeded to tell me first that a lot can happen in 1000 miles, then he changed and said that somebody must have been trying to steal my rim and tire. This was absolutely absurd! I was merely trying to let them know that one of their mechanics might not have the required attention to detail and that they may want to know that he is sending their customers out with unsafe conditions. After listening to him explain his outrageous excuses over and over, I got angrier and angrier. I have contacted my lawyer and showed him the attached picture and let him listen to the audio. Medina is lucky I am not the suing type as i have cooled off about this situation over time. Sometimes, just accepting that you are wrong is better than lying your way out of things because it just makes things worse! Will Never Return! Sorry, End of relationship!
Family owned and trustworthy!
Great customer service! Got 4 brand new tires for a reasonable price & my car was done in about 2 hours! Definitely recommended.
Fast service, nothing was a problem, and Danny who took my call was very friendly and helpful. Will definitely be using them again when we need them.
Excellent service
Back in the summer, I brought my truck in for much needed repairs. Medina gave the vehicle new life -- I hadn't realized how bad the ride had gotten until they fixed it. I visited Medina yesterday with a noise or noises that sounded to me like an expensive repair. It turned out to be low power steering fluid. I am so pleased with their service and HONESTY!
Repair tire very good time thanks
Best tire shop in town ask for Danny very knowledgeable young man very patient and understanding most of all this is the kind of tire shop you want to deal with where it's 2nd generation family own ..I appreciate your service and advice!!!
Great customer service and cost is reasonable.
Great experience. Great prices. Friendly, reliable, & fast.
Thank you all so much ! Whenever I have tire issues I will continue to do business here
Always professional and options are available
Good Prompt Service friendly customer relations
My son Arthur told me to go to this tire service, he feels he can trust them not to be ripped off. True, they were very good in service and charges are fair, their mechanics are knowledgeable. You will never go wrong to have your car serviced by them. It's family owned and managed by honest family. I would really recommend anyone to try this company, its not just tires they service, its the whole cars or vans repair service.
Really nice shop! Great experience with the work they’ve done on my car! Fixed two problems prior mechanics could not. Will definitely be back!
Good quality service. Friendly willing to help. And let you know if something's wrong.
I was stuck on the Garden State Parkway with a blow out at 5:45 PM on a Friday night. Frank Medina kept his shop open past his 6:00 closing time to wait for a tow truck to transport my car to his shop to replace my tire and get me back on the road for my vacation. His service was exceptional, a great value and I highly recommend his shop!
Great service. Friendly staff. Fair prices.
STAY AWAY FROM THIS TIRE SHOP YOU WILL GET ROBBED!!!!!!!!!!! this tire shop is very un professional. And they lie about there products. They tell you they are selling you brand new tires, they don’t let you see the tires before the put them on. I went in to buy brand new tires about 2 weeks ago. I took my tires off to do my brakes today and both tires they sold me that they said were brand new both had flat fix plugs in them. I spent 120+ on each tire for used tires. I told them I want brand new tires and they charged me for brand new tires and i get used tires . Very unprofessional avoid this tire shop.
Great customer service and polite staff. Technician answered all of my questions and was knowledgeable of his trade.
This place is a family-owned and run garage where you'll find much more than a hometown mechanic experience. It's much cheaper and easier to go here for your tire inspections, oil changes, and whatever else you might try to get done on your car than to go to a dealership or one of the chain oil-change bait-and-switch shops. The only downside is the location when it comes time to leave in your smooth ride; they are on Route 9 north so check Google Maps before you try to head south unless you like crossing bridges.
Service here rocks don't go to mavis when you can go here
Great experience every time and affordable prices
Great service! Fast and reliable work!
Tire blew and needed a replacement fast. The customer service was excellent, they were honest and affordable. Couldn't ask for anything else..would absolutely recommend!
This is a real good shop with nice people. It's full service...
Fast efficient service
Had a great experience! Excellent service and great tires for a good price! Would definitely recommend to anyone!
Best place for tires, oil changes, alignments. Honest and great prices. Danny is a great person to work with all my tire needs. Been coming to Medina for the last 4 years.
Affordable and quick service. You can tell they don't try to up sell you on a product/services and treat you with respect. I've gone here a couple of times when my tire gets flat or needs replacement. Wish them the best.
John Medina and his crew are totally awesome. He will always be the place I buy my tires. Great seeing you today!!!
Love the service the People Are Awesome just a great experience all together.
Great place! Great prices! I dealt with Danny and Josh and they were both very understanding, polite & knowledgeable. I had a few questions and they were both patient and answered them thoroughly. I highly recommend this place and if I need anything I will definitely be going back to them. Thanks guys!
Very friendly staff nice waiting room if you choose to wait for vehicle to be serviced I've been going there for a long time I I will continue to do so
got a set of tires from here. They tired to sell me on an alignment which sounded like a good idea but they didn't actually do one. and when i asked them for the print out of the alignment report they said that their printer was down. and when i said can i just see it on the computer they said that it got deleted. So if you go here I highly recommend you don't get an alignment. Take is somewhere reputable for that.
I took my Company Junk Removal Truck to Medina Tire Service today and I was very impressed. They were very nice to work with, fast, very good at what they do, and most of all Honest. They showed me what was wrong and fixed it with ease and this is a Heavy Duty Truck. I definitely recommend these guys. The price was more then fair as well. I am a Happy Customer!!!
Great place! Great prices! I dealt with Danny and Josh and they were both very understanding, polite & knowledgeable. I had a few questions and they were both patient and answered them thoroughly. I highly recommend this place and if I need anything I will definitely be going back to them. Thanks guys!
Normally hate going to car shops for fear of being ripped off. But they were very friendly, very fair pricing and I was “in and out” very quickly. Would definitely use them again in the future
Great tire shop, also do alignment s , brake s etc.
2 time customer , they are. True honest people. Best price are available
These guys got my tire fixed quick, and back to work I go.
Decent people, ok prices, it took a bit longer to mount a tire than expected but they did a good job.
My husband has been to Medina Tire 4 times thus far. One tire repair, one for brake service and two times to switch tires and rims. He's dealt with Dan each time and the very nice young lady at the desk. The service is great and prices are very good. Quick turn around time each time he's went in. I will be going in about a month for 4 tires. The price Dan quoted me on both new and used was very competitive, honestly better than the big chain department stores. I'm a big stickler for pleasant customer service - by far they will exceeded my expectations in that area, as well as price, work done and convenience. They are our new tire spot.
Had the front tires changed. Great service, recommend
I use this shop every time I need tires usually. The service is pretty fast and friendly.
Impressed by the service,
Great place. Fast and easy service. I had 4 new tires put on my car and they are competitively priced, but mostly the aren’t one of those big box vendors. I always like supporting local business and this is one that i will continue to use as well as my family.
Now that I'm about to put tires on the car again it reminded me of my experience here last year. I've been coming to them for years and when they moved to the new building, which was closer to my house I was very happy. Have to say I had a very bad experience. Which normally, if it was addressed properly I would have been okay with. I brought my daughter's car in to get two front tires replaced, only front tires. When I got back he had switched not only the front tires but had the rear tires off explaining to me that there was a bubble in one of the tires. I knew about the bubble in the tire and was not there for rear tires and certainly was not there to have the rear tires taken off, it could have very well been pointed out to me in the car when I got back to pick the car up. I proceeded to tell the owner that I did not want the rear tires touched because one of the rear rims was slightly bent from a pothole and that is why it is on the rear of the car. To avoid vibration. When we drove away with the car I knew right away that they switched the rims because of the vibration. I brought it back immediately and he blatantly lied to me telling me he never removed the tires off the rear rims, I showed him a picture of the rear rim on the car before we brought it to him with a small curb scrape that my daughter had done earlier in the week(now on the front) and he still denied it. Needless to say after a long ridiculous argument he swapped the tires back to the correct rims and places where they started , he was not nice about it and to top it all off the dash cam was running the whole time and let's just say that based on the conversation between him and his workers and as nasty as he was to meduring the whole process I would never go back there again. Its ashame because i like all the employees at the front counter . even one of the mechanics agreed with me but you could tell he wouldn't speak up. Normally I wouldn't write a review about a place but the way he handled the entire situation I can only imagine how many other people he has tried to do that too. Rather than just apologize to me and say he made a mistake, he tried to justify every action that he made even when he was proven wrong with the pictures.
The staff here are absolutely the best in the business. I would recommend Medina to anyone!
Great work! They do all my tires, oil changes, brakes and more. Wouldn't go anywhere else. Very clean waiting room & bathroom. Staff is extremely friendly.
Very professional and honest with pricing
Very courteous, trustworthy and nice staff works here. Before I stopped by Medina, I went to Mavis tire to get a tire checked out that had a small screw close to sidewall but not close enough for them to suggest replacement of a tire or that its beyond repair. After reference from family I went to Medina Tire they let me inside the shop and pulled the screw out and made sure there was no leaks for free. Will go here for my future tire needs.
These guys are aces. I loved to the area 3 years ago and have intentions of using anyone else. Professional and friendly staff who you can trust
These guys are the best! I had a 2011 Toyota Camry. They programmed my aftermarket Denso TPMS that I had bough online and the tire pressure light went off my dashboard. I had visited so many tire shops and they told me it could not be done because the I bought my own TPMS online and they couldn't program them. These guys did it in 15 minutes! I'm lucky to have found them. I was almost giving up hope. A+, fast and professional plus service.
first i thought that i am the only one who is having this issue with them but when i see the reviews i see i am not only one here...they really dont know how to do wheel alligment & also they over charge for it...i was refered by a friend who lives in new jersey & i live in brooklyn i paid toll & came to this shop changed 4 tyres then i asked do i also need wheel alligment they said yes...i said ok do it then..& you know what happened next the alligment was worst then before it was all good before changing the tires..next day i call them 3 times after 3 times they answered me and told me to come back again i went there you know what they did? just wheel rotation...& forced me to go back & dont argue with Them...i was not satisfied at all after that i went to some other shop paid 50$ & you know what my cars alligment was all set..then i called them back & told them about my experience with other workshop that my alligment is allset now i asked them to give my money back which was 80$ for alligment they started arrguing with me blah blah & the way of talking was so rude THEY MIGHT HAVE GOOD TIRES BUT THEY REALLY DONT KNOW ABOUT WHEEL ALLIGMENT...i will never refer any friend to them thats how you lose your business this was happend to me in april this year.. today i see reviews & came to know that i am not the only one who is having issue with them of wheel alligment
they over tighten my lug nut, broke it, and then told me to bring the car back so they could fix the problem they caused and then tried to charge me for the repair.....so I took my car to another garage that repair the work they screwed up ! NEVER AGAIN !
Excellent customer service
Excellent customer service! Frank, Danny, and the team are always happy to help with any repair. I’ve taken 2 cars here and always had amazing service. Repairs are affordable and completed very quickly. After hours drop off is also really convenient. Highly recommended!
Getting tire quote.
My mom gave me a gift certificate for $100 she won in a raffle. The woman who answered the phone was very sweet and helpful. She put the tires I needed on hold for my appointment that I had rescheduled since they were the only used tires in that size. There used tires look and seem nicer then my new ones I had just purchased for the back and there prices were affordable. I had no wait when I came in and the store was very clean and nice.I will definitely be using them again in the future!
Horrible service. Over priced!
I was always buying used tires that would crap out within a couple of months. A family member told me about Medina's and so I stopped by. Dan helped me in understanding how and why the used tires would go by fast. I was wondering how much a new set would cost me and to my surprise it was not too much of a difference from constantly getting used tires. They have excellent customer service, very competitive prices, and a very short wait time (less than 30min). Thanks to everyone for the amazing service, highly recommend this place.
GREAT SERVICE!!!!! I must thank the entire team. From their immediate response through their online quotas, to their customer service and their mechanic's speedy and professional work. Their prices are great. They do not try to over sell you on jobs you that are not recommended at the moment; However, they will physically show why they may recommend a replacement or repair at that particular time. Unlike other shops, where they will tell you, "YOU NEED THIS" when you really don't for another 40,000 miles. Lamen's term they are HONEST!
Good service. Nice and and extra clean place. Very nice people at the shop. I totally recommend this place :)
Very nice lounge and great service.
Courteous & Professional - Highly Recommended!
Good knowledgable people
Great family owned Tire shop. Frank (owner) is an awesome straight forward guy and his children who work there also are no different. From the great welcoming and great service Medina tire is well worth the visit if you need service done to you car.
I was referred to Medina Tire Service. I'm so glad I was! Very professional, and friendly staff. I went to get tires mounted and balanced. When I saw what a great job they did I went back for a wheel alignment. I would highly recommend them.
bad customer service, disrespectful staff, wouldn’t recommend
Frank and his staff at Medina are top notch. I purchased a set of used tires from them via a Facebook listing. I was hesitant at first because I had never made a purchase like this on Facebook. However, Frank answered all of my questions in a very personable and timely manner. We brought my car for the installation and Medina found out that all of the lug nuts were stripped beforehand and needed to be replaced. They were very upfront about the problem, showed us the condition of the lug nuts, went and bought new lug nuts, and installed them. Their communication, work ethic, and price was fantastic. That is very hard to come by now a days. I highly recommend Frank and his staff for any of your car needs!
Good service
BEWARE**. This place sells used tires with patches on the SIDEWALL!! And they wont even tell you. Its illegal and dangerous!! They have no concern about peoples safety.
Great staff, greater service....
I have been I here 3 times for my car, each time was for different reasons. The staff is so friendly, great prices, and nice atmosphere! I will continue to come here and give them my buisness!
Outstanding as always! So much more than tires. And super nice people too. I HIGHLY recommend!
It was a pleasure seeing a family run business which you don't see very often. I was shopping for Rims and Tires for my Ford F150, and trying to get the best price for them. Dan who is the son helped me out and was very knowledgeable and professional. The first thing I liked was that he didn't shoot for the most expensive tire and sat me down and showed me different options. I have been shopping around for offset rims which if you don't know what they are it's where the rim makes the tires stick out past the fender of your car or truck. Now the last two truck shops on 35 gave me an estimate on what I didn't want. I walked into on store and was asking for -0 offset rims with tires and I walk out with a -24 offset estimate and a no name tire. But at Medina tires I felt I was getting what I wanted and I wasn't getting screwed. And with my cousin in SC with his own tire shop I told him what I bought and at what price and he even said I made a good choice. Thanks Frank and Dan for making me a happy customer. Joe
A little pricey for the tires
I just left Medina's after getting 2 tires and an oil change. This is the most friendliest and professional business I've ever dealt with. Minky who is the counter person is a sweet heart! I'm so happy I was referred to them.
Very friendly staff, great prices, fast service. Went in for 2 new tires, and left within 25 minutes.
Wonderful staff,great mechanics, it’s always a pleasure to deal with them.
Great service asked them to do a tire swap out and oil change had it done in a hour. Have been doing business with them for over a year now and have nothing but good things to say about them not pushy at all and have never had them try to sell me something I don't need. Staff is very friendly and always put the customer first will continue to do business with them as they are a great company. Thanks again, Matt
Great service and staff
Moved and still drive here for service!
After the gentleman told me that he put a 120 pound pressure test on my coolant system and swore up and down that it was legitimate and passed with flying colors, I realized that this place is strictly a tire changing place and should only be used as much. After Ten miles of driving this morning, my truck blows coolant out of the pressurized coolant canister again. Good job guys, thanks. My truck is parked and I’m losing money. I’m now glad that I waited the four hours for my tow truck to take the truck home after your “repair” instead of driving the truck 75 miles home after leaving your shop. Btw, I know that the power steering line that you “replaced” was never leaking to begin with. On a positive note, the lady at the front desk and the man who told me about his 120 pound coolant pressure test were both very friendly. Sorry guys, facts are facts.
Great Place Of Business and They are Very Profesional. So If You're In the Area Or Just Riding Through Medina Tire Is The Place For You
Awesome Automotive Shop that sells tires but also does all mechanical work. Have had my brakes replaced, AC service & oil changes done here. Very clean waiting room.
I did not have the money to buy new tires. Mr. Medina of Medina Tires helped me find a perfect set for my car. I saved hundreds…there was about 90% thread on the tires! I tell everyone about Medina Tires. Mr. Medina really cared about my budget and getting me great tires!
Great service,fast and friendly with great prices!!
Quick service and helpful employees-will definitely be back in the future
03/11 A friendly staff, knowledgeable mechanics, and a hands on owner = excellent service and a great experience. Found on craigslist while I was looking for tires for my old pickup (had a chunk out of the sidewall on one but they were discontinued). Drove over there on a Saturday morning and spoke to Frank (owner) and showed him the tire. He could have easily sold me a whole set. Instead he disappeared to the back and was out in three minutes with a match (Brand, Model, Size). I approved the work and was on my way, tire installed in 30 minutes total. I wont say the price but I will say it was about 95% less than I would have spent on a set. Have been there many times since with other cars and every time has been good. 11/23/11 Update Got a full set of tires on my Audi. Frank took the time to go through all of the options and we came up with a great set at a great price. I drive by many tire places on my way to Medina including Costco and I prefer the straightforward business approach here. It is all about the service, Good coffee too.
Great mechanic and tire shop!!! Never any issues. A+ Keep up the GREAT work
Thanks to Frank and his staff...under $50 bucks to swap 35" tires and add a new TPMS sensor meanwhile STS down the road wanted $140...smh
Awesome people, awesome service. It doesn't get better
The people are usually great but the last time i went they couldn’t properly align my car went back still isn’t right, guy suggested switch my wheels around i said no since there directionals, and he still goes and switches them smh